Last week we put in an offer to purchase and Finance application for a Vehicle. We were under the impression that the Vehicle was ours once the finance had been approved and then went ahead to sell our car. Only to be informed that Monument Toyota has sold the Vehicle to someone else. So disappointing and nothing but a sorry.

Thierry Lizzio and the team at Monument Toyota including Avisen the Finance guy went well and beyond to accommodate the sale of my new car If you thinking of buying a Toyota, I'd highly recommend Thierry and his support team at Monument Toyota Constantia.. Best vehicle sales experience ever …

Bought a Toyota Fortuner from Monument Toyota a few months ago and went back today to have a minor squeak in the armrest attended to. We were offered a cup of coffee while Jan Jacobs took our car to the workshop. Within 10 minutes the squeak was fixed- ‘no problem is a problem’ Jan said ! Excellent service!!

Outstanding service - Elaine went out of her way to assist me when I bought my car and the extra mile to sort out my little hiccups, even 3 months down the line. My third car purchased at Monument Toyota Constantia. The service department are extremely helpful and go the extra mile. Thank you guys you rock!

The sales representative Brandon McPherson went out of his way and the extra mile to assist us with our purchase. He is very professional and handled the whole deal with efficiency and timeous responses. I would recommend this dealer to anyone who is looking to purchase a vehicle. Keep up the good work!

Top Notch service, it was my 1st time using this branch and i decided to take my Fortuner for its 1st service. Thank you to Solly and Pieter Roodt, the express service was done in less than 30minutes, the coffee was great. Will definitely recommend this dealership to anyone. Keep up the good work.

Great service again from this Toyota branch. No hassle, great customer service. Had an issue which I was unsure about, asked and recieved quick assistance. Thank you Jistin for the prompt responses and great service. To the rest servicing the car, thanks for you great work. Your trust is earned.

I was there today and was assisted by Elaine Vermeulen. It is the first time I have been into any car dealership and received really great service. She went out of her way to assist me and was totally professional. I highly recommend her to anyone who wants to buy a new car. Thanks Fred

they are quick to take your money but if they have to pay money back they take their time. I will never ever recommend their services ....worst and most frustrating experience ever. ... if you dont follow up on a daily basis they will just leave your problem to the next day...

Just bad service. No communication, i need to call them to tell me whats going on. They dont stick to timelines as they promise. The most efficient person their is the driver who drops you off everything else is like pulling teeth. Dont recommend this place at all.

I have never had such great service from a motor vehicle dealer. You went out of your way to help us when we were looking for a specific vehicle. Your staff are friendly. The car service was quick and painless. Would definitely recommend using them!

Clearwater Toyota with the assistance of Brenda Lees blew me out of the water on Saturday, 7 October 2023. I went in to book a service for my car just after nine in the morning. I was assisted by a very helpful and professional Brenda Lees.

I went to Toyota last week for them to check the knocking noise I heard when turning the steering wheel. I was quoted R 5000.00 to replace the control arm on my Toyota 86 because the ball joint was apparently falling out and the car was not

Having owned several Toyotas over the years. And having dealt with multiple dealerships. Toyota Constantia is by far the best dealership and service department hands down. Serious attention to detail and customer service . Huge thank you to

I have over a few years purchased and serviced many vehicles at Monument Toyota Constantia. Three people have stood out for me. First Wendy and Ricky in the Service area and Jan in the new vehicles sales. They both display what I believe is

Hi, i brought my car in for service last week Thursday since it falls under essential service provider and by mistake i left with the car remote later upon picking my car i realized the invoice included remote battery change which was never

The service when i bought the car was great and can not complain but now 2 years later to find out that work has been done to the car as i was told it was accident free and no spray work has been done!! After 2 years now it started to show

The worst service ever received from a Toyota dealership. They book your car in for a routine service and then call you late in the afternoon to advise of many more issues that need fixing for which they don't even have the parts for. They

Hi ordered parts for my Rav 4 at Toyota Monument. They ordered the parts and called to let me know the parts are there. I also wanted my car to be serviced at the same time as it’s almost due for a service. They told me sorry they won’t be

Outstanding service from Lambert Smit and Luhan Bezuidenhout in the service /spares / workshop who went out of their way to track down, supply and install a replacement battery for a diesel powered Verso without any service booking on 26

Thank you Heinrich Leach at Clearwater Toyota New Vehicle Sales for your excellent customer service. Best vehicle sales experience ever and a pleasure doing business with Clearwater Toyota. I have no hesitation in recommending Clearwater

This is the most pathetic dealership that there is post COVID-19. A company that was servicing there vehicles every month at this dealership, now cannot en get through to the servicing department, to get a quotation on a vehicle repair.

The team is welcoming. Very helpful sales representatives, Riaan was able to assist. Its only unfortunate that we are in the covid-19 era therefore, lockdown level regulations and restrictions have to apply, so they are not able to sell

I bought my Tazz at this dealership 2004. I have been going back every year since then, for his annual service. I have never experienced anything but excellence from their mechanics. I used to deal with Wendy, who always went out of her

I must congratulate the Dealer Principal, Johann Folscher, and his Service Manager, Pieter Roodt, for their commitment to Customer Satisfaction. With their dedication and the assistance of Toyota South Africa, they resolved an expensive

Went there a month ago to buy a car. Nobody to assist.was totally ignored. Stood around for 15 min with nobody even acknowledging us. I was dressed very casual maybe I should have dressed formal like the 3 ladies that came later and was

The Service and Communication is absolutely terrible.I did the Paperwork to buy a Nissan from them.The deal got approved.But when asked when will the deal be concluded and when can I collect my Car .Duane (FNI) said he is waiting for

Very dissatisfied, I live 500km away and was half way there just to hear that the vehicle I was on my way to collect was sold by another salesman, even though finance was approved and I was on my way with the trade in. Bad ethics.

Can I just say What an amazing dealership. Also Thierry the most amazing salesman. Such a gentleman and great spirit. Was in and out with a new car in 2 days. Thank you Thierry for making our process so smooth and comfortable.

What an understanding job Brandon and the second hand car sales team did in our recent purchase of a car for my daughter . The professionalism , communication and ease of the whole process was outstanding A very big thank you

Bad experience. Walked into the new car sales room as they were running a special on their cars, not one sales person assisted me. Even after the receptionist called 3 different new car salesmen. Very disappointed.

I had to call in four separate times cause no one would answer the call at the Parts Department. My call keep being canceled or the phone would just ring, ring and ring. What a disappointing experience.

Professional and warm Customer service is quite rare and I could not go through this day without applauding aus Dineo Masekane on her outstanding customer service, what a pleasure!

I have had excellent service from the service department in last 2 years and have just purchased a new vehicle from Heinrich Leach in new car sales and received excellent service.

Excellent service. Thank you Gerhard for finding our dream car and for your team who made the whole process go so quickly. I would highly recommend Toyota Clearwater

Monument Toyota really stepped up after a tiny mistake occurred during a service my hat off to Pieter Roodt and his team they went above and beyond to accommodate me

I went to Monument Toyota in Hilfox with my brother to service his and they welcomed us in a very very appropriated way and they even deserve more than 5 stars

Top of the class service at this branch. Exceptional!!! Collected my new car and Thulani Nyalungu service and courtesy is excellent. Thank you!!!!

Absolutely NO SERVICE. Been a Toyota customer for about 12 years. Booked an Express service for 8am which was promised takes 1 hour.

best service and very helpful employees here git my car thanx to Eugene. He will help you where he can and will bed over backwards

Overall, I would rate their service very good. Mercedes Benz cannot hold a candle to the courteous service that I received when

If you phone this dealership, you will be transferred around multiple times until the call finally drops.

Not one new sales person made any effort to stand up and help. I will never recommend this branch ever.

Heinrich and the team were phenomenal from start to finish. Very speedy process and seamless handover.

Best service I have ever experienced! I drive through from the Free State to service my cars here

best dealership to buy a new vehicle. ask for francois. GREAT JOB. I LOVE MY TOYOTA RUSH!!!!!!!!

I am so shocked with the horrible attitude and treatment i got from calling this dealership.

Service department is top class. Friendly, efficient, great communication. Brenda is a star.

Really great service as always. Will never take my vehicle anywhere else!.

Excellent customer service experience.