Worst place ever... worst citizen experience... I drove over 5 hrs to bring my gf over for her transaction and well next time I’ll prefer to drive 14 hrs to go to Miami location... please make sure you take time and be very patient because this place will tear you out... Honduras government needs to do more for their own people...

What a disorganized .consulate!! Make sure you plan to stay the entire day. Arrived at 9 when they opened. Friend had a 10::00 appointment and still waiting at 2:57 they close at 3:30. What incompetence! Like watching crazy black ants crawling around on top of each other and running in circles. Where do they get these people?

My husband has been trying to get a passport appointment for months and the site NEVER has any dates available. This has been going on for 6 months. Checking the website on the first or last of the month doesn't work either.. maybe you should start answering your phones!!

Why have a place of business where all the employees can be replaced by monkeys! This has to be the worst service is the history of life. This people don’t care about what your there for there just coming in for a free paycheck. Thanks so much for doing nothing!!!

They won't even open the door for you unless you have an appointment ok.. BUT the website for the appointments doesn't work... AND No one picks up the phone... It's really a shame to be treated this way; even worst, is that I am not surprised at all.

Tried calling to make and appointment and no one answered the phone. Then tried to make an appointment online and ask for an ID number I don’t know what ID number they need. Apparently you can’t walk in and I’ve emailed them and no response either.

Horrible experience! Unorganized & soo u professional. We travel from another state. When we called my husband was told he can come before his appointment. Which we did do he lined up since 8:30 am mind u they open at 9am he was told before

Horrible! I needed a transit visa since my cruise stops at Roatan, Honduras. I don't understand why they have their consulates in the US and yet there's no english option when I try to reach them through the phone. I had to ask my friend to

What a shame for us Hondurans living in the United States to have a consulate that is the worst, very bad service, they take an hour for lunch, they don't do their job well and it's always the same old thing, the system crashed in Honduras

This place lacks organization. When you make your appointment online, they don't say you need other documents in order to get your passport. Then, after getting your appointment that you need to wait 6+ months and at a certain time. Then,

This is literally the worst place I have ever visited. There is ZERO organization. People are everywhere. There are no indicators on where the line starts or ends. No air flow so it is hot and uncomfortable. Not even music playing in the

Have been calling and I keep getting people that stated they don’t speak English. Trying to get a passport for my husband. On the answering machine my husband stated it’s says for your app. Either bring your Honduras birth certificate.or

This place is an absolute joke and drain on the economy with no real help to the patrons. Went in for a passport and the internet selection process switch to ID and not passport when making appointment. They said there was nothing they

I had a question whether I could travel to Honduras with non-US passport but with a US visa. The consulate did not have answer but Luis was really kind and patient and along with the lawyer at the consulate looked at the CA-4 agreement

Me husband finally got an appointment by phone to renew his passport. I had some questions and no one spoke any English. Drove to the address that was on the computer in Chicago and found out they had moved. Nothing was said about that

If I could give negative stars I would!! The two men hardly working here should be so ashamed of themselves. Honduras people make appointments, give their time, money, risk and driving many hours just to be told they can't do passports

i would give 0 stars if i could , this place has the worst employees.. they don’t care what kind of situation you there for they dont even listen to you, they just help you if its an easy job for them if not they’ll stop you while you

Went for a passport renewal ones I was in everyone was nice and the process was quick. Only frustrating thing is the amount of people with out appointments that show up trying to get seen & are keeping the people with appointments up.

I would like to give -5 stars to the poor attention that the Honduran Consulate in Chicago gives. It is a waste of money of all taxpayers and people that send monthly remittances to their relatives in Honduras. The Honduran government

Terrible service from these offices in Chicago, today I had an appointment and we scheduled 3 people. Our surprise when we arrived was that they had a holiday and they did not notify those of us who had traveled 10 hours on the road,

I'm trying to make an appointment but the website doesn't work at all. I try every day, I tried so many days that I don't know what else to do. My husband went to the office but they didn't want to assist him because there was no

This place is not organized. How do you come with an appointment yet wait until 30 mins before close time! Prioritize people with appointments since we hope to return to work. The other place was smaller yet faster in working

Horrible service, long waits, then even if they promise send your passport from 6-8 weeks ot actually takes longer. The problem is you cant call them because you just get a call center whom has no idea whats going on.

I have an appointment scheduled just can't seem to get a hold of no one on ehat I need to process a passport what fees they charge what do I need to bring simple questions tgat I wish someone can answer me

Thank you for the attention of all the staff, very kind, very generous, and Miss Karla who assisted me for my passport, very polite and admirable, satisfactory today and I already obtained my passport

They never answer EVERR we have been trying to call and email them! Havent gotten a response back?! I already an appointment we just have questions nut no one ever answers

They needd more organization. Unnecessarily awkwardly Loud speakers you feel like your waiting for your number to be up at the meat market ! Please be more professional

The staff was nice and helpful, but just know that if you need a visa, you would need to have a flight itinerary and hotel reservation. It’s honestly pretty ridiculous.

Took sometime, but my father was able to get what he needed, they even made sure that if no one wasn't serviced yet, they came to get them started on papers .

Very disappointed I been trying to call for weeks and number is not in services. I tey going online doesn't work. Email them haven't gotten a response.

This place is awful very rude and they make you waste your time they just want money and will try to get you a lawyer the so you give them MORE money

Appointment three months out, but easy to complete online, got us in upon arrival, completed process half an hour before appointment!

It took two years to get my husband a appt also and now we do we have two address showing up which is the correct One for this place

Absolutely impossible to make an appointment. Nobody answers the phone and never any slots online to sign up. Really disappointing.

Not very helpful, I try to make a appointment for my husband and the website is not working. I tried calling but no one picks up

Never answers. Phone line goes directly to an operator then hangs up. Website does not work. How are these people still open?

The entrance to the office is terrible, but they do offer all services here.

REALLY BAD LOOKING OFFICES , SHOULD BE BETER PLACE FOR PEOPLE AND WORKERS

Horrible place, those people working there has no manners what so ever.

I did call and no one answered ..the web site don’t work…..

Web site is a socks. I never couldn't navigate on it

Very helpful on everything …

Bad service they never answer the calls …

Great services but terrible entry way.

Biggest waste of space in Chicago

No one spoke English:(

Website is workless

Poor service

Horrible

AAA