I was there last week & their French Toast Casserole is delicious!! Their coffee is also really good too. The customer service is great! Staff is very friendly and attentive with the customers. I was very satisfied with my visit, will definitely be going back soon. ☺️

Similar to other reviewers, we also witnessed the cold customer service by the employees here. It’s like they either hate their job, don’t want to be there, or just all agreed to a pact to be indifferent to all customers. Regardless, the

Some constructive criticisms here. We were bluntly told that we were not in line correctly. However, the flow of traffic and placement of the menus suggest that we were correctly in line. If you want your guest to line up correctly, or the

Finally I've found GOOD bread in CLT!! Coming from the NE, bread is a way of life. While I love the biscuit culture of the south, I need good quality bread, crusty on the outside, soft and tasty on the inside and Copain delivered! The cute

Food is amazing but the staff is very rude. Incredibly poor customer service, which is important given how many other coffee shops and bakeries there are with both amazing food and excellent customer service. Customer in front of us had a

The pastries were very good, but the customer service I experienced was terrible. The lady working the cash register acted bothered to be there and had an attitude the whole time. Our lattes were incorrectly made hot, and she was not nice

My wife and I were looking for an artisanal loaf of bread, and stumbled upon Copain in our search for a delectable provisions. We found a delightful boutique establishment slightly off the beaten path, but we'll worth the trip. We found a

My favorite place for months, seeing it change so much has been incredible. From a small store to my favorite café … The croissants, the best in the city that I have tried so far. Coffee it’s always amazing , I recommend the Iced Caramel

Nice little spot! I had the chocolate almond croissant, which was delicious. I also had a vanilla latte, which was good but not the best that I’ve had. Staff was very friendly and ready to help. I wish they had the option to warm up your

I recently visited this delightful French-style bakery, and I wasn’t disappointed. It’s bright and spacious, with indoor seating and an impressive selection including pastries, breads, salads, soups, quiches and tarts. I couldn't resist

Since moving to Charlotte I’ve found it difficult to find a good bakery. Until now. I’m French and grew up with the best bread and baked goods around. Nothing has been able to compare, but Copain really does come incredibly close (don’t

The personnel, specifically the manager of the store, aren't friendly. It's such a good French bakery but after having been numerous times, what stands out most is the unfriendliness of those running the store. It's not very warm for a

Coffee was good.. got there at 3 pm EVERYTHING WAS GONE I mean everything No pastries or bread! I’m a pretty chill easy going kinda person but the lady behind the counter/register was very rude .. my sister waited over 20 minutes for a

I have been to Copain several times (and basically any time I am nearby) and have been highly satisfied with everything! The apple hand pies, the apple cinnamon loaf, the chocolate chip cookies, focaccia, baguettes, and croissants are

I pre-ordered and was not sure what to expect because I had never even heard of this business before reading QC magazine. I ordered an array of food for Christmas Eve and Christmas breakfast and was pleasantly surprised how wonderful

The coconut cake has great flavor but was not constructed well and lacked enough icing to hold layers together. As a tall narrow circular cake it tipped over and layers separated the minute you cut into it and made for a sloppy

This place is so amazing! I ordered the Turkey Panini and a cup of Tomato Bisque and the taste was phenomenal! Definitely one of the best lunch meals I have had in a while! The chocolate chip cookie was excellent as well. More

I discovered Cobain 2 months ago and have been coming everyday since. The food is terrific but the warm friendly service is second to none. The manager Amy also makes a point to ask how is everything. A gem in South Park. More

Amazing place! Had a great experience walking into the place everyone is so polite and attentive. Specially Amy and Alison amazing girls. Hands down the best pastries I have had. Specially the chocolate croissant!

This place is a hidden gem! The staff members are so welcoming and helpful. The pastries and bread are consistently delicious and fresh. I absolutely recommend everyone pop in and check this cute place out! More

All around a great experience! Staff was friendly and helpful. Food was great! I recommend the seasonal fruit danish, the spinach feta quiche and the bacon egg and cheese biscuit! Will definitely be back! More

Service very friendly, though not speedy, but it's not a fast food restaurant. The quiche was delicious and my husband loved the French toast casserole. Ambiance is delightful, will definitely return. More

The young woman with glasses working at the front was really helpful and sweet , she was very welcoming and polite with helping me get my order situated , the place and food was worth the wait More

Absolutely the best croissants, coffee, bread and sweet treats in Charlotte. The staff is amazing, always kind and friendly. We are very thankful to have Copain in our area Highly recommend

Worst service ever. I placed an order online and when I got a notification saying it wasn’t approved and to call, . I called said someone answered and said sorry we can’t take your call and then

The blond hair woman with glasses was rude and arrogant. Walked out and she lost a potential $100.00 Customer. To summarize, the same woman was hand gesturing us to step aside. Definitely no

Saw this beautiful place on TikTok, and I had to come and check it out. Customer service was great, very attentive, and helpful. Pastries were deli shish as they looked! Recommend.

A business being busy is not a reason to have poor customer service. You should never treat paying customers like their request or mere presence is an inconvenience. More

Our addiction started with a dinner at Noble's in Winston-Salem. We remarked to the waitress how superb the bread was. She indicated it came from Copain's in Charlotte.

I liked the freshness of the bread and the presentation of the place. A little nice place to have some good coffee with a friend. The french baguette is delicious! More

Food is absolutely amazing, truly a hidden gem! I love the fruit tarts. Staff never fails to be friendly and helpful, amazing customer service.

I went 2 hrs before closing and they didn’t have anymore bread, croissants, hardly any pastries. The Chai was incredible but pricey. More

Personnel is not friendly: early in the morning you expect a great “Good Morning!! “ At 8:20AM not all the croissants were available.

Beautiful and delicious! Lovely atmosphere. Super friendly people. Can't wait to go back for a cappuccino and chocolate croissant.

Best bakery in Charlotte! We bought the rye bread and a couple of the savory pastries, all of top quality. I will be coming back.

Wow this place is amazing. Everything we had was delicious from the pastries, quiche, lattes, service was so kind and caring.

Great spot for lunch and breakfast too! Try the chicken salad sandwich with a cup of tomato bisque. You won’t be disappointed!

Cherry hand pies were amazing. Cookies were ok. Bunt cake were mediocre, coconut was extremely dry. More

Exceptional food and people. Stopped in for a breakfast biscuit and a sweet. I’ll be back for sure.

Delicious pastries! Staff is super friendly... Great breads!