I’m from Naples where every morning we love to have freshly made croissants and pastries. On more than one occasion, I’ve been to Costa including this morning where they have sold me stale pastries. It’s absolutely disgusting! Employees have lied to me at the counter while doing the sale and continued to tell me that they are freshly made. Disappointed and shocked by the quality.
Meal type
Breakfast
Price per person
£1–10

One of the girls who takes orders has a major problem in dealing with customers. She has a cheeky look and mocks anyone she doesn't like. If you are looking for a place with respectful behaviour, this is definitely not for you
Service
Dine in
Meal type
Brunch
Price per person
£10–20
Food: 4
Service: 1
Atmosphere: 1

A great stop off point on Finchley Road. A traditional Costa establishment so no surprises in terms of store layout or beverages/food on offer. The staff were quick, pleasant and helpful and it was not too noisy or overbearing. If you need the outside tables, you need to be aware that it is a busy main road and not quiet - inside is fine

This is the worst Costa shop in nw area!!! I was waiting to be served for 10 minuts girls are moving like they doing som voluntary job, another 10 minutes took them to get me the wrong order! Had no time to wait for another to be maid!!! I will not recommend and definitely not going there again

The staff are very helpful and friendly, with very comfortable seating - hence the 2 stars. Sadly the end product wasn't. Very weak coffee, and the toasties (£6 worth) were just warm bread. Would really have liked this to be my local coffee place, unfortunately I will not be going there again.

I been going to this place every morning for past month and coffee tasted different most of time (except few times which was decent) service was slow and staff looked confuse most of the time, I'm not going there again, bad coffee, bad service.

I've never been to this branch in person but I order a lot from this one with Uber. It's very reliable and baristas are lovely! If an item is not available they always write a nice note and send a sweet treat/surprise.

Am in here most mornings one of my favourite Costa's the girls make great coffee and are always polite , parking can be a pain due to the confusing signs in Child's hill depending on which side of the road you park.

Nice & Quiet corner Costa coffee, friendly and attentive staff too.
Service
Dine in
Meal type
Other
Price per person
£1–10
Food: 4
Service: 4
Atmosphere: 4

One of the girls is very disgruntled, always knocking head. Her name is Laura i dont want to come anymore when she is working. The other girls is cool. Viktoria is so nice, she is very friendly :) …

Just like any other Costa,so you know what to expect. Doesn't fail to deliver your expectations with regards to the coffee. The staff were lacking personality and not very engaging.

Caffeinated beverages. I was tired, so I drank two of those new-fangled Lattes. Not particularly tasty, but they woke me up.
Service
Dine in
Price per person
£10–20

Actual awful service the workers are so deep into their conversation that cleaning the tables isn’t an option…
Food: 1
Service: 1
Atmosphere: 3

The manager here is lovely, keeps everything in order. Easily my favourite Costa in London. Always smiling happy faces from the staff and delicious drinks and food.

Staff are lovely but snack and sandwich Overpriced for what you get, coffee is coffee I suppose but the pizza place opposite does a banging breakfast and coffee.

The coffee isn't the best.
Service
Dine in
Meal type
Breakfast
Price per person
£1–10
Food: 2
Service: 5
Atmosphere: 3

Went to this Costa coffee for the first time I’ve been to many of them around London the coffee was very good would put them in my top five Costa coffee …

my loalty card would not work! staff unable to help!
Meal type
Other
Price per person
£1–10
Food: 3
Service: 1
Atmosphere: 1

The servers were very warm and welcoming and I actually for once left a Costa coffee branch with a smile
Food: 5
Service: 5
Atmosphere: 5

Girls there are very friendly and always helpful, very happy to have costa in my neighbourhood. It is the best one around north west London. …

Lovely staff ever
Service
Dine in
Meal type
Other
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5

Nice place not too busy only downside was when I went there were a few flies buzzing around near the tables and also behind the counter

So far so good. Friendly and professional staff and always the same high quality.
Service
Take out
Price per person
£1–10

The person behind the till was welcoming and smiling. There is plenty of tables and chairs to sit inside and a few outdoor tables too.

Food is amazing but expensive, overall pretty good, Middlesex are awful tho
Food: 4
Service: 4
Atmosphere: 3

Very quiet, some seats not available. Coffee good, service good. Quite a big space.
Service
Dine in
Meal type
Other

The cappuccino wasn't good.
Service
Dine in
Meal type
Other
Food: 1
Service: 5
Atmosphere: 3

Staff constantly wearing masks incorrectly and are accepting customers without masks. I am not going there to risk my health.

Unfriendly staff
Service
Dine in
Price per person
£1–10
Food: 5
Service: 2
Atmosphere: 4

Lovely team coming here every day for delicious coffee thank you
Food: 5
Service: 5
Atmosphere: 5

One of the best Costa in London. Friendly service. Nice atmosphere. Kept clean.
Service: 5
Atmosphere: 5

Amazeballs. Lovely food and coffee. Lots of great vegan options... Great staff. The pie! You have to try the pie!

Lovely coffee shop , popped in to get an iced latte loved it , quiet and loads of seating available. …

Great Customer service! Really enjoyed the food, cofee was GREAT way above expectations! Very family friendly!

Typical COSTA, if course, but with seemingly always fresh pastries and very welcoming stuff

Nice and cozy, perfect for a cup of tea/coffee. Also great for private classes and study.

Great staff, strong coffee, cosy place, perfect for a miserable London Saturday afternoon

Nice place to have your morning coffee friendly 2 ladies , good service too …

Staff ALLWAYS pleasant and courteous. A regular stop for me because of those reasons.

Coffe blend not so great last rime i went...i couldn't finish my cappuccino …

Really nice coffee!! Nice and quiet shop!!!
Service: 5
Atmosphere: 5

A cozy place ideal to enjoy some moments with an hot coffee in the hands.

Staff are amazing
Food: 5
Service: 5
Atmosphere: 5

Very nice and friendly staff i was very impressed and will be returning

Nice place for a chat and obviously coffee is great as its Costa!

Super
Food: 5
Service: 5
Atmosphere: 5

This branch has good service whenever i have been there. …

Friendy staff always smiling. Nice spaceious place to be at.

Great place to start the day (coffee ) with friendly staff.

Friendly staff and great service. The only costa I go to :)

Very friendly and welcoming staff thanks to Costa Coffee x

For some reason, they do the best flat white if all Costas

Great location but very poor service, rude and unfriendly

Lovely coffe and great staff in these difficult times

Meet my beloved there often. A special place for us

Good place to get good coffee. Staff are decent.

fast and nice staff, the place is clean

Feel so good~comfortable ✨ …

The Best Car wash near NW2

Best Costa Ever! …