Crescent Heights Dental Clinic is a Dentist located at 831 Edmonton Trail Suite 113, Calgary, AB T2E 3J8, Canada. It has received 765 reviews with an average rating of 4.8 stars.
Monday | 9AM-5PM |
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Tuesday | 9AM-5PM |
Wednesday | Closed |
Thursday | 7AM-8PM |
Friday | 7AM-8PM |
Saturday | 7AM-8PM |
Sunday | 7AM-5PM |
The address of Crescent Heights Dental Clinic: 831 Edmonton Trail Suite 113, Calgary, AB T2E 3J8, Canada
Crescent Heights Dental Clinic has 4.8 stars from 765 reviews
Dentist
"Terrible service at reception and exceptionally stringent policies on cancellations with no regards for patients lives or work hours"
"First time here and had such a wonderful experience! The staff were all so friendly and personable; I felt like I was with friends"
"I honestly cannot express my gratitude enough to Crescent Heights Dental Clinic for their outstanding service and support during a time of great uncertainty"
"I just have to share the incredible experience I've had at Crescent Heights Dental Clinic! From the moment I stepped in, the staff and dental hygienists have been like a warm, welcoming family"
"I came in for my wisdom teeth removal very nervous because I had never been under “laughing gas” before and is very scared of what would come since I was unaware and going alone"
Terrible service at reception and exceptionally stringent policies on cancellations with no regards for patients lives or work hours. I had two appointments I had to cancel because I got sick I called the day before because I didn’t want them to get sick from me ( shame on me for caring about other people sick). They said it’s one day before not two days before so it’s not considered a cancellation rather a no show. I had an appointment booked for today and I went on time to my appointment and they said it’s considered a no show because I didn’t confirm when they called me and I couldn’t answer because I was in a meeting. I tried calling back after my meeting and was left on hold for a long time. The receptionists on the phone and in person are super condescending and act as if you don’t have a life besides their stringent scheduling rules. Taking my business elsewhere because of how utterly frustrating an unaccomodating they are.
First time here and had such a wonderful experience! The staff were all so friendly and personable; I felt like I was with friends. Not only that, but they were so professional and skilled. Nicole who did my cleaning was amazing! Usually cleanings are very painful for me, where my gums feel like they're being attacked. I didn't have pain once from Nicole, and my teeth never felt better! Jessica, who did my x-rays, was so sweet, making sure I was comfortable the whole time we were doing x-rays, especially knowing some of them are uncomfortable. They also have this cool ultrasound type device that maps out your mouth so you can see a full 3D look of your mouth. Dr. Chow went over the results from the x-rays and examination letting me know what the health of my mouth was in a way that made sense. On the x-rays she indicated what she was looking for, what it meant, and what I could do. Love it here and will absolutely be back!
I honestly cannot express my gratitude enough to Crescent Heights Dental Clinic for their outstanding service and support during a time of great uncertainty. After being unexpectedly let go from my job, with my dental benefits set to expire that very day, I frantically searched for a dental clinic that could accommodate me. Crescent Heights Dental Clinic not only took me in at the very last minute but also went above and beyond to ensure I received the best care possible. What struck me the most was their compassion and dedication, even though I hadn't been a patient at their clinic yet! Despite the time constraints, they managed to gather all my X-rays from my previous dental office, and they also fitted me for a night guard, addressing my long-standing issue of teeth grinding. This personalized care and attention made a world of difference on a difficult day. I cannot recommend Crescent Heights Dental Clinic enough!
I just have to share the incredible experience I've had at Crescent Heights Dental Clinic! From the moment I stepped in, the staff and dental hygienists have been like a warm, welcoming family. Dr. Newbert handled my wisdom teeth extraction, and let me tell you, it was as smooth as can be. He explained everything with patience and care, making me feel totally at ease. And then there's Dr. Chow and Dr. Seama, who have been my go-to dental wizards. They're not only pros at what they do, but they're also incredibly friendly and kind. They listen, they give great advice, and they make every visit a breeze. Crescent Heights Dental Clinic is like a hidden gem, and I'm so grateful to have found it. If you're looking for top-notch dental care with a dose of friendliness, this is the place to go!
I came in for my wisdom teeth removal very nervous because I had never been under “laughing gas” before and is very scared of what would come since I was unaware and going alone. The nurse ( I think or else anesthesiologist ) was extremely nice made me feel so much better and relaxed. She was very good at giving me details of what would be to come as well as answering all of my many questions. The doctor was also extremely nice and caring, anytime I made a slight noise ( I was actually laughing at the show ) he would ask if I was okay and if I was being hurt. The doctors, nurses and, recipients as well as the lady who helped inform me weeks ahead of my appointment are all genuinely nice and extremely supportive. Wonderful experience hehe :)
I recently had a procedure performed by Neerishma, a Dental Assistant/Hygienist at Crescent Heights Dental clinic. She has assisted with my Dentist previously. Neerishma remembered my physical restrictions & had set-up the procedure room perfectly for my arrival. Perfectly!! She provided a very thorough explanation of the procedure. What to expected during the appointment, later in the day, and even what to expect in the days to follow. I was so comfortable, at peace with my surroundings & with the dental procedure itself that I lost track of my time in the chair. I would strongly recommend receiving dental care from Crescent Heights Dental Clinic. Their care for the patient is evident.
I don’t write reviews ever but if you’re getting your wisdom teeth out here you’re safe with Dr. Newbert and his team. They were incredibly kind and professional about addressing my concerns, and they did the procedure quickly and carefully and walked me through the whole thing. Nothing was painful and it was over much sooner then I thought (about 2.5hrs). They made sure to call my ride for me so it was there when I was finished and they followed up with me the next day to make sure I was doing well (which I was, the meds helped a ton, minimal swelling, no more bleeding). This was my first experience at this dental office and a great one.
I had my wisdom teeth removed yesterday by Dr. Newbert and Neerishma. Everything about this experience was positive. Cannot say enough about how professional they were and how they put my mind at ease. Dr. Newbert is an absolute pro at local anaesthesia and removing teeth with the least possible discomfort and damage. I had some discomfort the evening after the procedure but on day 2 I am effectively pain free without any medication. My family and I have been coming here for the last 3 years and have had nothing but exceptional experiences. Front staff are always so pleasant and helpful. Keep up the great work!!
I've been going here for many years now. The dentist's, hygenicists and support team's are all very positive and "human". They are genuinely invested in their patients. The level of care and compassion they show is obvious every visit. They remember personal details about you and have your preferences nailed down with no need to repeat your wishes each visit. I never have to question the professionalism or skills/talent that they employ. I trust that they are giving me the best treatment that is available at the time. I would highly recommend this great team to anyone looking for a positive dental experience!
I went to get cavities filled and was struck by how considerate and dedicated the dentist and the dental assistant were during my time with them. They made a point of ensuring I was comfortable throughout the procedure, even offering me a blanket (which I’ve never had happen at the dentist before - it was lovely and so comfortable!). I felt I was in very capable and caring hands. The fillings were done with consideration for my tooth structure, even though one of them was much more difficult for the dentist because he chose a process that prioritized my tooth structure over his ease of access. Thank you!!
A few days ago Olena (my mom) came to CHDC for the 1st time. She had a really bad situation with her tooth, fortunately her dentist was Dr.Michael Newbert. He is a wonderful person and doctor who provides quality dentistry. Olena doesn’t speak English, but that didn’t cause a problem in her communication with the doctor. All staff members were very professional, friendly, attentive and responsive to her personal needs. So thankful for their job, definitely will highly recommend!
Being new to Calgary, I was on the search for a new dentist, doctor, etc. I decided to look around my neighbourhood and noticed the incredible reviews for Crescent Heights Dental Clinic. I decided to give it a shot and I certainly wasn’t disappointed. The staff is incredibly accommodating, their evening hour appointments are fantastic for those with Monday to Friday day jobs, and Dr. Charles was friendly and thorough. I‘m very impressed and look forward to my next visit.
I've now started going to Crescent Heights Dental after several people referred me to them, and I see why! I have other medical issues which require some extra precautions during dental visits. Dr. Braganza sat down with me before my first appointment to go through my needs, making me feel very comfortable that she understood and would ensure that I was taken care of. I would recommend Crescent Heights Dental -- just as it was recommended to me :)
This dental clinic has awesome staff but the only thing I would change is having a consistent Dentist and Hygienist. I've had three dentist tell me three different treatments for what I need so it's hard to know if I am getting the correct advice. I don't find all the hygienist are consistent with how my teeth are cleaned either, some are through and others are done in very little amount of time. That's the only thing I would change.
My kids love going to Crescent Heights Dental Clinic for their cleanings and check ups! Everyone in the office is so friendly and makes an effort to ensure that my kids are comfortable and happy. Hygienists are so careful and gentle with their little mouths. The Dentists ask questions and are genuinely interested in what my kids say! And of course, the kids love the loot bag and toy/prize drawers! Thank you!
I have been going to Crescent Heights Dental for over a decade, and have had consistently good experiences with my hygienist(s). Dr. Newbert has recently taken over my care, and I have been very impressed how he takes the time to give his honest assessment, to ensure that I fully understand his recommendations, and to answer any questions. This has been the best experience I have had with a dentist!
I want to give a huge shout out to Jesse who's been incredible since my first visit. She does her job so professionally & also genuinely care about her patients. She's very kind and usually ask if everything is going okay in between the session. The clinic itself is very clean & hygienic. Have top-notch equipments. I highly recommend this dental clinic to anyone. Ask for Jesse, she's the best!! :)
Super friendly people and as a result of this, they have a very busy office. However, they go a great job of seeing every client through to a proper conclusion. I was there for a consultation, and they got me right in on time and didn't rush anything. They patiently answered all of my questions. The front support group are very efficient and helpful as well. Everyone there works hard.
I have been a patient at Crescent Heights Dental Clinic for 25+ years and my experiences have all been wonderful. The clinic is clean and organized and all staff (reception, hygienists, dental assistants and dentists) are kind, pleasant and professional. They are also all east to chat with and have a great sense of humour. This all makes for a very pleasant experience! Thank you!
CHD is an excellent dental clinic providing consistently competent, patient oriented service. They are always on time. I get to choose my favorite hygienist and that means "Aileen". I know everyone at this clinic is great at what they do but, to me, she's special. No one goes to the dentist for fun or pleasure but having a bit of a personal relationship with someone there helps.
I recently had a dental visit and I must say, I liked it a lot! The doctor and all the staff were incredibly friendly and attentive throughout my visit. They made me feel comfortable and at ease, addressing any concerns I had with patience and professionalism. The warm and welcoming atmosphere of the clinic added to the positive experience. I highly recommend this place
I've been a patient of Crescent Heights Dental since I was a kid. Now I have the opportunity to bring my own kid here! A special thank you and shout-out to Dr. Charles Leung for his great help and friendly demeanour with my toddler. I know you couldn't get the full look you were hoping, but thank you for helping make his first experience a positive one.
I wish this review feedback was all positive and with a hand shake. When I went to this dental office I went with open mindedness. 1st When I arrive ontime you still wait for long to get in. I remember waiting for a check up for 37mins sitting in a chair not sure when I would be checked On the positive side the practitioners seem to be polite.
I was pretty close to switching clinics after coming here for a few years, but changed my mind after having some recent great experiences with Dr Newbert. One of the best dentists I've come across so I'm a staying as long as he is here. Thanks Dr Newbert for making my dental visits less stressful and showing your patients that you really care!
I just started going here and the whole team has been so great both visits I have had so far! Very much appreciate the extra care and effort to make you feel comfortable and ease any anxieties. Both visits have been efficient and the dentist, dental assistant, dental hygienist as well as the administrative assistants that helped me were great!
Great dentist experience. Myself and my 6 year old come here, they are amazing at making both our dental experiences so good. They are knowledgeable about your benefits and what Is covered and required each visit. Thank you Dr.chow for making first dental experience for my little one so special and positive. Staff is all around is great.
I came for my mam moslty this time appointment was with Jesika she is excellent in all as usual, just to mention i was there for my self three months ago and she was helping me and she was amazing. In general the clinic is great customer service, excellent doctors and to all the staff hands up thank you so much.
I had my first cleaning at Crescent Heights Dental yesterday. My dental hygienist was detailed and informative on prevention care. It was a great experience and I would highly recommend them. I am definitely going to continue going there. Call and book now. The girls at the reception desk are amazing.
I recently went in for a dental cleaning and the dental hygienist was very attentive and did not lecture me. She identified a filling that had fallen out and one that needs repair. I'll have that work completed at my next appointment in April. Overall I was very satisfied with the service I received.
I feel so fortunate to be in great hands at Crescent Heights Dental! Dr. Charles Leung is my dentist… wonderful! He is concerned, caring and always explains everything he is doing.the staff is professional and courteous and the appointments are alway on time. Highly recommended this Dental Office!
I have been seeing the same hygienist (Aline) at CHDC for many (many) years now. I have found all the dentists to be excellent - right now I am seeing Dr. Charles, who is so gentle and kind. Parking, although limited, is never a problem, and I appreciate the fact that they direct bill my insurer.
Moved to this dentist office last year, been in twice now. Kind, helpful and knowledgable folks at the front reception for insurance matters. Likewise the dentists and hygienists have been amazing to work with. Very polite and thorough. Would recommend giving this place a try.
My dental hygienist was very gentle and informative during my visit. My dentist is thorough in giving feedback. The front of house staff is always so delightful to talk to. Always a great experience at Crescent Heights Dental. Keep up the great work team!!!
Staying with Crescent Heights Dental even after moving away from the neighbourhood. Lovely service from all of the staff and Dr Matt has always been knowledgeable and courteous. And they follow the fee guide on top of it all! Highly highly recommended.
Reception staff are friendly and prompt to take care of you. My hygienist is amazing. She's friendly, gentle, thorough, and professional. My dentist is attentive and explains things well. I feel very well taken care of every time I visit this office.
This is the best dentist I’ve been too! I recently had a baby and they were so accommodating! I was able to fit the stroller in the room with me and when my baby was fussy the staff were quick to help out. I was able to have a stress free cleaning
These lovely people make going to the dentist actually enjoyable. Everyone is extremely kind, gentle, and efficient. The doctor talked me through everything as he was doing it and made me feel very comfortable and safe. 10/10 guys, thanks again!
I have been a patient for a couple of years. The staff are so welcoming and professional. Today I had an emergency as my front veneer fell off. It was so important for me to have it fixed immediately as I had an in person panel interview.
Came in to Crescent Heights Dental for wisdom teeth removal. First time having any kind of surgery in my mouth and was a little nervous about the procedure and being frozen but the doctors and assistants were wonderful and kind the whole
I am new to crescent dental. Dr. Newbert did a few small fillings and a filling replacement for me, a fair bit of work. He is excellent with pain control and the fillings were done very well. I am glad I have a found a good dentist, it's
Dr. Charles Leung is an awesome dentist. He's very kind, considerate and caring. Karen is a excellent hygienist. She's very knowledgeable, caring and very nice. Staff is great. I would highly recommend Crescent Heights Dental.
I was searching for a new dentist due to the retirement of my former dentist. I am very glad I found Crescent Heights dental. Everyone was amazing! As soon as you walk in the front door you felt very welcomed. Highly recommended!
Dr. Charles Leung is always so friendly and helpful, providing good dental information for me and my family. My son listens to him and follows his advice to brush teeth twice a day and floss everyday!!! Thank you, Dr. Charles!!!
I’ve been going to the Crescent Heights Dental clinic for as long as I can remember, I have always had the best care here and even continue to make trips to Calgary for my appointments even tho I no longer live in the city!
Great care and attention to detail! Dr. Newbert and Christina are a great team that make me feel cared for and fixed up, every time I have a dentist appointment. I would highly suggest checking out Crescent Heights Dental.
Wonderful service! As a new patient coming into the clinic, I felt very welcomed and at ease with the friendly staff and doctor. They answered all my questions and were very good at getting me on track with my dental care.
They have gone above and beyond for my son who needed his lower jaw moved forward. We looked at several different places and Crescent Heights was the only one to offer multiple options. Can't recommend them enough.
Excellent service, great staff! Neerishma was so kind and understanding. Dr. Newbert is great at what he does. Highly recommend this dental clinic. p.s. They have a 3D scanner for your teeth, this was really neat.
My husband and I have been going to this clinic for 25 years, and have been very happy with their service. Recently my husband had some fillings and a crown made by Dr Newbert, and he was extremely pleased.
Excellent service, caring and knowledgeable dentists and dental assistants Very pleasant, accommodating and helpful staff. Appreciate the appointment reminders . Thank you Dr. Chow, love your gentle way!
Love this place. Been coming here for years. Dentists are caring and sweet. Their assistants are just as incredible. Super easy process with caring dentist. It doesn’t get better than this place.
The doctors and staff are all so friendly and kind. We appreciate that they tell our children what is happening step by step, making it an easier experience for them. Thanks Crescent Heights!
Best family dental office in this city! The staff is always friendly and super helpful. They are fantastic with kids of all ages as well. We highly recommend Crescent Heights Dental!!
I have been going to Crescent Heights Dental Clinic for many years and will continue to for many more years to come. The staff are helpful and the clinic as a whole is great!
I’ve been coming to the clinic for over 7 years. Always had great results with cleaning and dental work. Recently started at symmetry Ortho and excited to see results!
Friendliest reception team, always so helpful and kind. Had Nicole as my hygienist and she was amazing!! Super friendly, informative, and made the hour go by quickly.
Drive across the city just because I know they do a solid job every time. Looks like an Asian maybe Chinese or Korean run business if I had to guess, gotta love it.
Great dental clinic! They accepted my walk in emergency tooth extraction appointment and I was out my way in 2 hours. Dentists and staff are very nice and helpful.
Staff patient, friendly and focused on my comfort. I have been going to Crescent Heights Dental for many years and I will continue to go there for my dental needs
I always enjoy getting my teeth cleaned here. The staff are really nice and friendly. They also have some evening appointments. Thanks for a lovely experience.
I had eight teeth taken out yesterday and the dentist was so gentle it was basically pain free. Very good front end staff too. Overall a good experience.
I went in for a dental hygiene appointment and had a great experience. The hygeinest and front office staff were knowledgeable, quick, and efficient.
The first time everything was fine. But the second time yesterday, I wouldn't want to go to the lady from Romania again. Incorrect and not pleasant.
Been coming here for over 15 years and has been pleasant and accommodating. Also bring my son here now for over 10 years and also a good experience.
Always a great experience, very personable team from reception to the the hygienist and dentist and make the experience as great as it can be.
I had to have all of my teeth extracted. I was terrified the dentist who worked on me was very calming and kind. Thank you for my new smile.
Amazingly kind and caring when working on your teeth, especially large procedures such as wisdom tooth removal. 11/10, you guys are awesome!
Dr Charles and the staff - from reception to the Dental Nurses provide topnotch service. efficient and friendly! highly recommended!
I always love my visits to Crescent Heights Dental, I have been going to this dental office since I was a child! Aileen is the best!
Professional and friendly staff , feels like home environment!!! I love the way doctor made me so comfortable and his hospitality!
Always a pleasure when I visit. Staff are amazing and don't mind if I doze off from time to time. Thank You see again …
I like this clinic. Very attentive employees. All treatment has a high quality without pain. Highly recommend this clinic
I have some dental anxiety and everyone I've dealt with here has been super amazing about it. So kind and gentle.
Nice to meet Dr. Newberg. He gave me time to adjust my mouth guard and did a wonderful filling on my front tooth.
Really great service. Am never disappointed when I have an appointment.Aileen is a gem and makes me feel special.
Our whole family sees Dr. Charles. He is wonderful. Kind, compassionate, skilled and great with kids.
I've been going for many years and have always loved visiting. Everyone there does an amazing job!
Fabulous dentist. Never had a tooth pulled as painlessly. Thank you Dr Chow
My kids all had a great experience at their check up. See you next time!
Wonderful staff, amazing Dentists! Very kind, polite and supportive.
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