I've had an incredibly positive experience at Crunch Gym, and I'm more than happy to share my thoughts. First and foremost, the cleanliness of this gym is commendable. Walking in, you can immediately see that they prioritize hygiene and maintenance. It's reassuring to know that the equipment is regularly sanitized, creating a clean and safe environment for members. What truly sets Crunch apart is its energetic vibe. The positive atmosphere is infectious and motivates you to push your limits. From the lively music to the enthusiastic trainers, there's an undeniable energy that makes working out a joy. Now, I have to admit that the parking lot can be a bit of a challenge during peak hours, but the good news is there are still plenty of spaces available if you're patient. It's a testament to the gym's popularity and the fact that many others are enjoying the Crunch experience. One of the standout features, in my opinion, is the excellent and friendly staff. They're always ready to assist, offer advice, or just greet you with a smile. It's clear they're passionate about promoting fitness and helping members reach their goals. In essence, Crunch Gym is more than just a fitness center; it's a community that fosters a positive and inclusive environment. If you're looking for a gym that not only promotes fitness but also makes your journey enjoyable, Crunch is the place to be.

Great place staff great Nicole very professional def the glue to this facility I have plenty of gym experience and staff and accommodations are 70 percent ,weights in. Most real gyms are similar , but when you walk in and Nicole knows your name and is always eager to fix a problem even if you don’t get the answer you want to get ,you get an answer that is honest and that you can live with very important when you’re in a place 5 to 7 days a week the rest is the easy part I wrote this review seven months ago and I was notified that I had 1100 views so people are definitely listening and after seven months things have actually even gotten better at Crunch Losing staff and replacing staff is never easy but the leader ship having people like Nicole as a manager really keeps everything together Moving forward most importantly keeping all the membership informed And providing impeccable services after seven months Nicole is still the glue at Crunch creating a team and environment that is second to none So after seven months with sometimes opinions change my opinion has not it’s a great place to be a part of and you won’t be disappointed

Not only does CRUNCH provide a comfortable and almost calming feeling of working out at home, it also pales in comparison to the kind and generous staff members from Nicole who remembers every clients name from memory to the front desk who always welcome you with a smile and a hello. CRUNCH has given me the chance to take control of my health with great trainers like Luis who constantly pushes me forward to new heights and goals in order to be the best version of me that I can be. Another addition to the many things that are great about working out at CRUNCH is that the gym is so vast and large, as well as there being a variety of different machinery to choose from. The machines are always at a well working order and above all always clean to ensure the safety of other gym members.

I am a crunch member in Connecticut. Bought the higher tiered membership so i can go to other Crunches since i come to Staten island often. But when i came to this Crunch, I was told they don't accept other crunch members because essentially... they think they're exclusive. So at first the manager offered a day pass (which I was actually willing to pay for since I was already there) but once she realized I now live in Connecticut she went back on that and said I wasn't allowed all together. Only locals are allowed day passes so they can harass you to sign up afterward. Then she suggested I go to a different Crunch on the other side of the island thats 45 minutes from where i stay on staten island. Unbelievably frustrating.

I went as a guest, the guy John at the front desk was very rude to me and not welcoming to me at all and just made me feel very uncomfortable to the point where I didn’t want to even workout after the guest pass process. I’m glad I did because the gym is very large and clean with a sauna in which I love, but it was just terrible “customer service”. This guy needs to be more friendly, welcoming, and helpful or get a different occupation. He got mad at me, when I asked him to help me type in my birthday on the iPad. He left a worse taste in my mouth compared to when I had covid and parosmia. I suggest management to either warn him to get his act together or fire him or I will not be signing up!

If you are looking for a personal trainer I highly recommend Nick! You can just tell he is so passionate about training and makes me actually want to come to the gym everyday. After every session I feel stronger and feel like it was my best workout ever. He taught me so much in the short time we’ve trained together about sustaining a healthy lifestyle. Nick is always there to answer any questions about nutrition or work outs or even if I just need some daily motivation, he actually cares about his clients! Every staff member is awesome and so friendly at this location, it really is a pleasure coming to this gym.

This crunch fitness is nice. They have clean equipment well maintained looks well taken of. The bathrooms were clean. The crunch also had lots of amenities too. They have a sauna, shower, Lockers, Cardio room, A boxing ro om, and even have beginner equiment. The staff and people who go to the gym are nice. For me I won't be going back for one reason. Everyone comes to this gym. I went on Sunday right about when they opened and the gym was almost full. 45 minutes past opening the 6 benches were taken and there was a line for them. I love the gym, I just wish they add more equipment due to its popularity.

Nice gym. They could use a smoothie bar. Overall the classes are great and the instructors are amazing with the exception of Randee. Dont be late because she will roll her eyes or shake her head if you enter the class even 5 minutes late. When taking her class she gives more of a judging feeling and she will not hesitate to call you out in front of the group if you're not keeping up or doing something correctly. Don't judge the classes on hers alone because the other instructors are amazing teachers and help you learn. Randees classes feel like im being reprimanded like im a child.

This is the gym to go with if you hate chest day or are cardio obsessed. There aren't enough workout benches or equipment to go around in general. The leg room is always missing 45 lb plates but they somehow end up in rooms they don't belong at. Everything goes missing in this gym and ends up in weird places. I won't forget to mention, this place is so crowded it's ridiculous. The gym is usually at capacity, why are we giving into this New Year, new me crowd who will just quit after a month?

Best gym ever!!!!! Besides the regular cardio/weight fitness that you would expect they have the hydro massage, tanning, hot/steam saunas which I fell in love with. What is better than working out and then relaxing your muscles? Oh I know…,,,Arielle (staff member) was amazing! She went above and beyond to show me all the perks of Crunch. She also found my lost drivers license and called, put it in a cute envelope for me. The best staff ever, especially Arielle!!!!!❤️❤️

Absolutely horrible customer service, my first time at a crunch and I was supposed to get a free day pass trial but was charged anyway. When asked to get a refund because I was rushed and didn't show my free pass- I was told that "I don't understand how businesses work and people pay to go here" (even though I had the free day pass for my first day trial). I will never return here everyone was so rude, for $15 you guys lost a would of been returning customer.

Love the young and high energy staff here, welcome you when ever you enter, and wish you farewell when ever you scan out. The gym has two floors which makes it feel very spacious and free. The gym is well maintained (especially when you compare it to other gyms around here). You can also frequently see the floors being mopped. The crowd who goes here is well mannered. Would recommend this gym as it is not overly priced and is a great space to get those gains.

I visited the gym because a friend recommended I go and check it out. I was immediately greeted by the people at the desk and was taken for a tour of the gym by Nicole, she showed and explained everything to me and the place was spotless (plus in my book!). She answered any questions I had and even showed me a few machines I was interested in. I immediately signed up! I am definitely going to recommend Crunch to all my friends and coworkers!

Anyone planning on joining Crunch Gym (Staten Island South) DON’T ! Buyer beware! MAJOR SCAM!! I signed a contract with them and they proceeded to OVER CHARGE me 7 dollars a month. The WORST managed gym I’ve ever been a part of. They lied to me multiple times. THE GENERAL MANAGER was very disingenuous. Management has ZERO ethics! Crunch also has MULTIPLE unresolved complaints and is unaccredited with the Better Business Bureau.

Very pleased to be back in the gym after a 2 year layoff. The team at Crunch (West Service Road) is terrific, and the gym has been totally upgraded from top to bottom. The place is so much nicer than it was under prior management, and the equipment is state of the art. Go see Nicole (manager), and ask for a tour of the facility. She is very accommodating. You will be impressed with Crunch on West Service Road.

amazing gym with 2 floors of workout equipment and multiple rooms (the more you walk around the bigger it gets!). there are even 2 different types of saunas in the lockerroom! (although they aren't open right now due to a paperwork issue i hope that remedies soon) overall i love working out here and the staff is just wonderfully helpful.

I absolutely love this gym. It's clean and has all the equipment that I need. All the staff including Nicole has been nothing short of nice and hospitable. I'm not sure what the motive is with some of these negative reviews but it's not honesty. Go in and see for yourself how great this gym is especially Nicole and the staff.

Been to both crunch in Staten Island and this one is the best equipment wise from both. Great energy at this gym everyone is here to workout and mind their own buisness, also good people to make friends with. Staff is great and gym is usually clean for the most part. I recommend this gym for beginners and advanced lifters.

It’s a great gym, great amount of space, great quality weights and great staff unfortunately after signing up I had to transfer home gyms due to the fact I realized there was one closer to me in New Jersey but Nicole the manager was very professional, understanding and she helped me out big time with the transfer… 5 stars

Went to crunch for first time.... the staff was incredibly friendly! Whomever was working today at 1030am, really friendly, really helpful. Very clean, lots of WORKING machines and space! You're really making a poor decision by using La Fitness! Crunch is the 4 Seasons and La Fitness is a burned down crack house...

One of the cleanest, outfitted gyms on the Island. The staff are friendly, they have equipment that suits all your needs, and you could practically train for any type of sport here i.e. Bodybuilding, Powerlifting, Athleticism, The manager even found my missing squat shoe!

Always a good workout here , the gym has all new equipment , locker rooms , showers , steam & sauna rooms also. Plus lots of other amenities members should use as well. Plus parking lot is big ,great hours & always kept clean with housekeeping staff on premises.

They charge a yearly $62.65 fee that they don't tell you about when you sign up. Also I had to cancel my member ship due to an injury, and I am still being charged this fee anyway. Go to another gym that is transparent about their prices and membership options.

This is my fave place. The managers Nicole and Josiah are amazing. They always treat me like family here. I look forward to my work outs everyday. It’s always nice and clean and the gym is super spacious and if something is broken it’s fixed right away :)

Over price gym for equipment from NY Sports Club from decades ago, broken old equipment, riped benches, dirty sauna with notices from the state posted on the front door of the sauna, for unsanitary conditions for over a year. People vape in

Best gym in the area and very well run. Nicole is an incredible manager. she takes AMAZING care of the gym, and caters well to all the members. she has an upbeat personality and is always smiling. great vibe here at crunch gym si south

Poor management. Got a 7 day pass to try the gym for “NY - NYC, Staten Island” from crunch website and management kept telling me it’s for the “this is Staten Island south”. Didn’t even seem interested in working with a customer.

Highly recommend ANY CLASS WITH Kerry G, especially Zumba.She has great energy. Super friendly. Great song choices. Her classes are like no other. You get a great work out in while having a great time. You won't be disappointed!

I love this gym! Everything is spotless and all the employees are great. Everyone greets you with a smile. Nicole the assistant general manager is especially great, she truly cares for all the membersHighly recommend!

Participated in a sculpting class. Thoroughly enjoyed it. Challenging but motivating. It's not a game. People work out. At Crunch, you can be in your own lane. Crunch Fitness has plenty of floor space - to level up.

Been to about 7 gyms on Staten Island, by far my favorite. A lot of space brand new equipment and a great staff. Highly suggest trying it out just go in and ask for Nicole she’ll take care of anything you need.

The manager Nicole helped me with a situation that no other manager could solve. Kudos to her. i know she’s running the gym the correct way and continues to lead her staff and customers toward success

Since joining crunch I have enjoyed the machines and the classes.... strong HIIT and Zumba with Kerry G. is fun challenging and made my body burn so much calories... great instructors great gym

Large gym, a lot of equipment. Mostly clean. Steam room, sauna and showers. Pretty crowded on peak times amd men's locker room still needs to be renovated from the take over a few years back.

Been to a million crunches around the 5 boroughs. This is hands down the best crunch I have even been to. Clean, great staff and a lot of work out equipment to choose from. 5 STARS …

Jeff and Nicole actually answer you when you have an issue unlike any other gym managers and one of them are always there. Good people, most reasonable and well kept gym on Si for sure.

Great place to workout. Friendly staff. Everything you need for your workouts. Amenities like tanning hydro massage red light therapy and more. Awesome group exercise classes.

Good people, great place to make friends and workout. Worth the money is was convenient. Just watch out for the membership conditions, they make it very hard to cancel.

Pretty dope but sauna should stay open until closing and more barbells are needed. Could use additional pec fly/rear delt machines. Only one right now, LA fitness has 3

Crunch is a very fun and motivating gym to be apart of. The staff is always upbeat and welcoming especially the manager Nicole. One of the best gyms on the island!!

Zumba with one of Staten islands best known fitness instructors Kerry G!!! Her classes are a fun, and high-energetic experience thats keeps you excited to exercise!

I drive 30 mins just to workout here that’s how much I love this gym- everything you could possibly need and the staff is so sweet and helpful! Love my fit fam :)

This is by far my FAVORITE gym on Staten Island!! Nicole is the cornerstone of the gym. It’s clean , classes are great and the staff is amazing. ALL OF THEM

I want to thanks Nicole and her staff found my lock hold till. I got call to pick it otherwise I will have to go get a new lock again thank you very much

Overall not a bad gym, they keep it really clean but the locker rooms and bathrooms are outdated other then that I really enjoy working out here!

Love the gym, The only problem is the massage chair I pay to use it only to have one work and wait on a line to use the only working one.

Clean gym. I’ve never committed to a gym before and I’ve been a member for a while now. The workers there are real nice and helpful.

For two months every time you walk in to the men’s locker room you smell septic back up. For the most expensive gym I expect more.

Wonderful staffs, well equipped gym with a welcoming environment. Glen is just sweet! Thank you.

My husband and I had a great experience at Crunch South. Josiah was great! Thank you