I visited this location at the last minute in need of storage. Charles was amazing! He was extremely personable and more importantly found the perfect unit for my items. He also was knowledgeable about the area and all of the benefits associated with Cubesmart. It was an outstanding experience all the way around.

Brittany was amazing. So helpful, kind and customer service oriented! That is so hard to find nowadays. And she should definitely be promoted!!!!!! I came in yesterday to get my first storage space ever. She was literally a life saver and made the process entirely easier & almost entirely enjoyable.

Excellent customer service from the service agent- Cherrell. Her professional service made the difference in my choices of storage units. Thank you for going above and beyond to make me feel like a VIP customer. This storage unit was very clean and felt safe to store my items.

I. Satisfied with the device. But I am taking one star for the price being different at the counter than my reservation stated. Another star because the additional charges of lock rental and additional taxes added fourty dollars to the price I was promised.

Dasha helped me out today and was great! I was in and out of there in less than 20 minutes. She made sure the unit was cleaned and showed me how to use the locks. Love that it’s really clean and well lit! There’s a lot of light all throughout.

This place has completely changed for the better since Ashley took over as manager! She's always very helpful when I come to pay my bill and I can't believe how clean the place is it looks brand new in some places Good job Ashley …

I've been here for a few months and my rent has gone up $20 a month. I was told there's no guarantee it won't continue to go up. I was told that's how storage units work and when spaces aren't filled they increase prices. My question is do

I went to the location to make payment and begin rental of a unit I reserved and no one was there. A sign in the window said they will return at 12:55. I waited until 1:45 and got tired of waiting so I left. I called and left messages but

Workers seem to run on their own time and are never in office. I personally waited outside for 30 minutes to check in to my storage unit but never got to do so because the worker never showed up at the time which they said they were going

Cherrell is very friendly and went above and beyond to provide amazing customer service! Very happy with choosing this location after doing a couple of storage searches in the area. This location is very clean! Definitely recommend 10/10!

Tianna is everything a professional individual should be plus some. She has assured me through her actions that she will continue to carry out the service I was accustomed to with a previous sales associate. Customer service has become a

I’ve had my fair share of various storage units and this location and company is the best in professionalism and cleanliness!! Cherrell was an absolute pleasure to work with and the paperwork was a breeze!! I trust that this will be my

I paid for the unit online and instead of getting a first floor unit, like I paid for, I got a unit on the second floor, labeled "1". Second, I was assured that my paid unit would be open and it was still locked when I arrived. I had a

We rented a unit that was online and said first floor you should let customers know that first floor actually is the second floor and B is base level or basement level is actually the first floor but it said first floor I didn’t say we

The customer service is terrible. They told me they would allow me to stay for a couple extra days, and that they would make a note in my file. Then proceeded to charge me the full amount for a MONTH when it was a couple days. And they

Cherrell has EXCELLENT customer service. Everything was explained to me in detail and I feel conformable using this location as my storage facility. Cherrell showed me the unit and the facility is very clean and bright. Thank you!!!

Excellent customer service and very clean modern facility! The store manager Cherrell was very professional and engaging; it was an absolute pleasure to meet her. The process and completion of paperwork was prompt and a breeze!

Don’t rent from this storage these people lock the doors to the restrooms preventing you from using the bathroom even tho you pay to use the faculty. Then there’s times the elevator doesn’t work. It’s a worthless storage place.

I had already rented a unit from CubeSmart in a different (but close-by) location, when I was renovating my home. It was a very smooth and seamless process. The units are clean and spacious and more importantly they are

My experience getting storage here was great. The lady at the counter was so sweet and very knowledgeable; she answered all my questions. I think her name an S, and she had braids. Customer service was 10/10, thank you!

Came in yesterday and today to reserve and look at units. I spoke with both Drena and Marie. They were both very knowledgeable and had the BEST customer service. It was a fast, pleasant, and convenient experience!

Customer Service...We are from our of State and I Loved the way each employee went above & beyond to assist my family during my daughter's move back to college each time...And the rental process was seamless...

Moving was stressful. However I am so thankful to find this location. Drena took good care making sure I had the unit that was right for me. I truly feel that my items are going to be safe and clean!

I needed to change units to downsize and Brittany was so helpful and took care of everything for me!! I am always happy with the customer service!!! Also, this location is clean and convenient!!!

The employee isn't in the office much. She leaves sign saying she'll return in 20 minutes a few times but it ends up being more like 40minutes. She's never been rude but not very friendly.

Great storage place; their customer service department is outstanding. I was also impressed with the easiness it was with obtaining information on their various products

Update 5/10: The matter was resolved. The weekday daytime manager was much more knowledgeable & helpful, even though he couldn’t locate the package himself. A few days

Store customer reps and service from my store location was excellent! Inside Reps always friendly.and unit always clean and well kept inside and outside surroundings.

The on-site manager, Cherrell, was very professional and knowledgeable >> so helpful! The property is spotless and I also found your rates to be very competitive!

If i could give zero stars i would! I hate this location as it seems to be that no one is ever on site, and the employees just don’t seem to care at all either.

The worst! Short-staffed, unable to speak w/management; no carts, as soon as you're moved in and settled, you can expect an outrageous price increase.

Cherrell was very helpful and kind. She help me with my storage needs and had alot of patience with answering my questions. Thank you cherrell!!

The Manager (Cherrell) goes above and beyond! Always willing to assist and very resourceful. What I like most is her positive attitude!

Cherell was wonderful! She was funny, knowledgeable about her job, and a joy to be around! She made everything so easy and accessible.

the price increases come often and their huge. Someone want to tell me what I'm getting in return by being fleeced by these crooks?

My experience at this cube smart location was phenomenal! From the time we entered the building to inquire about a unit until

My only complaint was constant price increases. Other than that it was a great experience and very clean storage facility.

Honestly a great experience and great customer service here. The entire building is well kept also. 100% would recommend!

Such great service and very simple and seamless. I so appreciate it since moving is already very challenging at times!

Good service, very clean. Secure!