Walked in for some items. Dominique approached us and he was super pleasant and helpful in what I was looking for. He pointed us in the right direction and apologized for items that were not available in store. The best service I have ever had at a sporting goods store. We really appreciate his level of professionalism.

The tennis shoes attendant was so patient, helpful, and his opinion was so on target. The cashiers where so friendly and enthusiastic. The store is neatly organized. They have a great collection of clothing and sports equipment. The kiddo has found everything needed over four seasons for different sports for school.

Bought a Nordictrack Commercial 1750 and It has been a disaster. Lasted less than 3 months and still not working at all after 3 service calls over 3 months. Have a warranty but when you call they are more intent on NOT replacing the broken unit than getting you one that works. TERRIBLE PRODUCT

Employees everywhere, and zero customer service. I went prepared to spend at least $150 on shoes, but not one of the 4 people standing around chatting in the shoe department showed the slightest bit of interest in helping me. I left and went to RunOn! where the customer service is excellent.

This is a great big brand new store and it has everything under the sun. They are connected to a golf Galaxy that has a certified fitters in their golf services department.when you can find someone out on the floor they are very knowledgeable and extremely helpful. Great experience

Horrible customer service in the shoe department. Recommend only going if you prefer to have your time wasted. I requested a pair of shoes in my size and literally waited 40 minutes to bring the shoes even though I requested for them to bring the shoes on multiple occasions.

Store associates at this store are amazing! The lady that helped me today made me leave the store with more than I expected while I was shopping for my boyfriend. Check out was smooth and they helped me sign up for an account! Will be back! (I came at 12:00pm Thursday)

Thank you to Ronald for the great service in the Bike department. Purchased a bike from Ronald that turned out to be defective from the factory. I brought it back two days later, he fixed it up no problem, no questions asked, and I was on my way. Thanks!

Had a great experience at the store very clean and organized. I had an excellent experience with the associate Dominique he was able to help me find what I was looking for and was really friendly!! Will be coming back to shop again! …

Let me just say this the company will racially profile you if your African American . I guess you don’t find a lot of my kind in the yeti section. One of the staff who had an odor of smoke , slender , brown hair and beard is just horrible.

Be very cognizant of your surroundings when shopping here...regardless of the clothes or shoes you wear, make the assumption you will be followed by random store clerks until you purchase an item. Keep in mind, I still made a purchase over

Friendly store lots of options what kind of early in the morning though it's hard to navigate because they're still stuck in the shelves and stores, so it was a little crowded. I also hit my head in the weights area on a punching bag stand

Visited this store to buy a specific pair of shoes that showed 4 in stock on their website. I couldn’t find an employee at first and when I did they were very slow. Finally was given the shoes, which I realized had been previously worn on

My experience in this store has been beyond frustrating. It’s been a month since I dropped my bike off for a basic tuneup, which they said, it should take a couple days. I called last weekend and they told me it was just sitting there and

I came in looking for a type of running short. I asked two employees where I could find them and they told me they didn’t have them after about 20 seconds of look. I found what I was looking for after about 15 minutes and went to tell the

So this is about my online customer service frustration - I purchased a peloton tread, and less than a week later I received an email saying it was $500 off. I reached out a few days after that for a price match and was told to reach out

I tried to return an in-store purchase today but was told that they were not accepting any in-store returns. I was told to check the website on return policy details. The website isn’t clear but it doesn’t say anything about suspending

To the manager and employees. Get familiar with your price matching policy because it's pathetic. When a customer points out your price policy and who seems to understand it better than you there is problem. Also in your policy sales

Worst customer service. Don’t buy here. Absolutely rude. Left without purchase because not one employee acknowledged us and I had to stop someone who was not helpful at all. I was reassured we wouldn’t be helped when I accidentally

I had a great experience shopping here! The store was very clean and organized well. Mercy in the shoe department went above and beyond to help me find the shoes I was looking for. Every employee I encountered was kind and helpful!

Not good for shoe shopping. Some representatives have less to zero knowledge about shoes. Also they are not interested to help you. Few days back when I went for kids shoe the representative was better thats why giving 2 starts.

I had the best experience with Jayla ! I was shopping for my husband and I had to swap out some crocs and I had forgot my receipt and the customer SERVICE was phenomenal! She was so patient with me and is truly a great employee

Representative was drunk in afternoon and I asked him something he was stinking of alcohol and whatsoever no idea about the offer which was clearly written and about the product. They should have some policy's for employees

I went in to get my bike fixed. Everyone was so helpful and welcoming. The people working there went above and beyond, both the greeter and the person fixing my bike. My bike works better than when I bought it.

We went to the batting cages and we were helped by Antonio. He had great customer service, very friendly and professional — and when my son got a blister on his palm he went to grab a bandaid.

Edin is super cool Associate.very informative about tennis and strings. Walked along with me and showed the various strings and explained the best strength to string them.

Extremely limited Dallas Mavericks gear. Mainly kids sizes. In a large affluent area retail wise it was extremely disappointing. Won't shop here for team gear ever again.

Customer service was awesome and Paula was so sweet and helpful. I actually felt good about spending over a hundred dollars on shoes for myself which I never do lol

Wait is so long to try on a shoe it's as if they're constructing the shoes in the back before you try them on. Plus online stock is never accurate

I was looking for fishing tackle. Online offered in-store pick up so I decided to just go shop in person. No fishing anything on the store floor.

Large selection of everything for adults and children but my only problem that I had was the shoe department associate was no where to be found.

Will NOT provide refund to original form of payment(credit card) despite having receipt and returning within 90 day period.

1st time to shop here - very good experience... Michael certainly deserves kudo for his great help to me! Keep up Mike!

Pitiful. Saturday afternoon. 1 cashier. Line 15 deep. I would only go there again if only Sporting good store in DFW

The employees here are VERY helpful and nice!! My daughter and I really felt like we were being looked after.

Nice store and awesome golf selection however I won’t be coming back because they don’t sell any firearms.

No customer service at all female African American cashier . First time customer and not coming back

Terrible customer service!!! Pamela was no help. She was very rude and discouraging.

These anti-gun anti-2A Jerks will NEVER get my business again

Cashier su... Didnt even get a bag for my items .