DTM Van Lines

188 reviews

11833 Lippitt Ave, Dallas, TX 75218

www.dtmvanlines.com

+12147108347

About

DTM Van Lines is a Mover located at 11833 Lippitt Ave, Dallas, TX 75218. It has received 188 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday7AM-7PM
Tuesday7AM-7PM
Wednesday7AM-7PM
Thursday7AM-7PM
Friday7AM-7PM
Saturday7AM-7PM
Sunday7AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of DTM Van Lines: 11833 Lippitt Ave, Dallas, TX 75218

  • DTM Van Lines has 4.4 stars from 188 reviews

  • Mover

  • "I’m a proud veteran disabled veteran person and to endure this kind of treatment is painful"

    "Do not use this mover!! My experience with DTM Van Lines as been awful"

    "I am not sure who these people are, but they’ve had my furniture since July and at every step I keep getting excuses of why they can’t make the delivery"

    "Extremely disappointing service and the epitome of unprofessionalism"

    "The moving company I hired bailed out on me last minute"

Reviews

  • Janette Madlock Dent

I’m a proud veteran disabled veteran person and to endure this kind of treatment is painful. It saddens me to make this post! Manny and his crew were there for my move provided any accommodations necessary as it was during a time when my health wasn’t so great and a sad time for me- the loss of my mom April2023. But this statement isn’t so true “Safe-Choice We treat your possessions like our own and handle everything with care. DTM is the moving company you can trust.” I have missing items some they took without asking and some they took for repair and I’ve heard nothing back My King size upholstery sleigh bed for repair never to be seen again. rod iron table for repair never to be seen again, glass shelves and doors broken during the move never to be seen again. I have scratches chips cracks on the dining room chairs and table they offered like $120 for repair this is a North Shore Dining room set that offer was an insult. I sent pictures and videos of other broken item antique cookie jar, several porcelain pieces. Bookshelves I sent video they offered like $40 to replace those another insult. My tv stand broken and 70” tv nolonger works. My walls are scratched up. Manny was so nice I can’t believe he’s doing this to me. sent videos pictures text emails filled out the claim form all to no avail. I wish no ill will upon him. I just had to share my disappointment.

  • Sarah R

Do not use this mover!! My experience with DTM Van Lines as been awful. The day of my move the crew damaged several of my items and damaged the brand new floor in my house! They were supposed to use floor liners and never even attempted to lay those out. One of the crew members had an attitude when we pointed out the damages and even started talking badly about us in Spanish (we could understand). After talking to customer service I was assured that after filling out a claim form everything would be taken care of. That’s where the real headache has begun. It took days of calling to even get someone to send me this BLANK form to file out. Ever since then I have called numerous times every week to see when my items will be fixed and my claim will be addressed and I get the run around every time. The customer service manager never calls back, never sends the follow up emails. Please save yourself from this nightmare and do not use this company!!! Worst experience ever.

  • Linda

I am not sure who these people are, but they’ve had my furniture since July and at every step I keep getting excuses of why they can’t make the delivery. I don’t know who the owner of this company is, when I initially inquired about my furniture, the person I had made the booking with, out right yelled at me , trying to put blame on me why my furniture wasn’t delivered. Which company would actually do that , right there and then I should have known that I had been scammed. I did not know who I was dealing with. I still don’t know who I am dealing with. We are now in November, and I have not received my furniture, so I have actually started legal proceedings , since clearly, my furniture has been stolen and this is now a legal matter . I am confused with some of the good reviews they’re getting, so I’m thinking maybe I’m dealing with an imposter company. Do not deal with this company.

  • Sandeep Tyagi

Extremely disappointing service and the epitome of unprofessionalism. They damaged a considerable amount of my belongings. I recently had one of the worst professional experiences with them. They mishandled my move, to say the least. They sent an inexperienced individual from their team who seemed more interested in asking me questions than in doing the actual moving. This resulted in my table and several items having damage. Additionally, they mishandled some items and couldn't even complete the move properly, forcing me to finish a significant portion of the work myself. If you are seeking reliable service and want your work to be done satisfactorily, I cannot recommend them. Their work quality is absolutely subpar

  • Christine Sucdad

The moving company I hired bailed out on me last minute. I was connected to them by Angie’s list. Manny was very polite and helpful, was able to save the day for me, gave me a reasonable qoute. I paid for 3 guys. 4 guys showed up, they were on time, very professional, extreme polite and friendly. They handled my stuff with respect, nothing was broken. Thank you John, Justin, Isaac and Dennis for a job well done. If you need help with moving and want it done fast and efficient this would be the guys who can definitely do it. Once again thank you DTM Vanlines for saving the day for me, most especially the 4 guys I have mentioned who truly went above and beyond. So, so greatful to ya’ll.

  • Alyssa Musaali

Absolutely the worst management I’ve ever came across. My movers that physically moved me were great. They were efficient and moved quickly when they got there but I was scheduled to move at 9:00am and the movers arrived at 4:30pm. I had confirmed this move timing three times leading up to the move out day and they assured me it would be in the morning. I also scheduled with them a month in advance so I’m not sure why my move was bumped to the last of the moves that day when I clearly booked and called few times to confirm. Please do not book with this company. Waste of a whole day of moving. Not punctual at all. Save yourself the stress and go with another company.

  • Rosie Elizondo

Used there service terrible would never recommend, they provided a 3hour time window in which they would arrive came a hour and have past that no communication that they were gonna be late. So waiting the whole time, delays delays delays. Inexperienced mover some young kids broke my desk could lift anything! No I’m sorry or tell me how there gonna fix it! Just do you still want it!!! Unprofessional!!! Still charged full price of move! Damaged boxes too and couches too desk was a gift! I mean come on called to resolve issues with the desk no call back. There are other movers better then this only went with them cause I was in a time crunch!

  • Nanda Kishore

I google had negative rating. They would definitely deserve that. Manny Garcia or so called Edwards by there employees is unprofessional and gives an estimate for lesser amount and charges more. I will be going in detail tomorrow. Cameron, Mitchell and Dennis were decent enough to complete the job. They were not even provided by power tools to do the job. I was given a window of 9 to 12 pm. The crew reached at 1:45 pm. When I called manny asking about ETA he was complaining on his crew that he asked them to give me a call 45 minutes ago.

  • Christine Smith

Showed up 8 hours after scheduled time. Said they would give us a discount which ended up being a whopping $50. One of the movers stood over my daughter's shoulder insisting she complete the review in front of him and took a picture of her completed review. Just a little bit of intimidation! Tried talking to the booker and he won't return phone calls. DO NOT recommend.

  • Jessica Gaddis

Super professional and timely! Got my job done in less than 15 minutes in a 3 story house with 2 flights of stairs. My equipment was handled with care and the team was very nice. I’ll definitely be using them again for my moving needs. Job: moved an exercise bike from 3rd floor to 1st floor and rearranged a treadmill in the same room.

  • Sheila Williams

The crew Cameron, Mitchell and Andry I can't thank you guys enough for coming and taking care of moving our safe!!! Mike said you were clean cut, respectful, strong and fast!!! This company was the first one that had no problems fitting us in on their schedule and affordable. I truly recommend this company!! Thank you! Mike and Sheila

  • Haripriya Kanchala

I recently hired DTM van lines for my move, and I couldn't be more pleased with their service. The team was incredibly professional, efficient, and took great care of my belongings. From packing to unpacking, they handled everything with utmost care. I highly recommend them for an stress-free and reliable moving experience.

  • Lance Wolfe

Arthur and his crew helped us and they were fantastic!! Worked very quick and were very careful with our things. Took extra care to every piece of our furniture also. Highly recommend the company. Also highly recommend Arthur and his crew at the company! Review by Lance and Cassie Wolfe on Aug 26th, 2023

  • Amutha Ratnam

Cameron, Mitchell & Enrique were excellent movers. They safely moved all my household items and furniture from the my old place to my new one. They were very professional and very nice. I will definitely use DTM Van Lines again on my next move!! Best moving company and best moving experience ever!!

  • Carlotta Reynolds-White

Arthur was amazing! He explained what he would do and how long it would take him and he delivered. His works fast and efficient even while training someone. Because of him and Lesley, I will be sure to recommend DMT Van Lines to others. Thank you again Arthur for the best move I have ever had!

  • Arthurdtmvan

Arthur and crew at DTM Vanlines did an excellent job moving us into our new home. They handled all of our things with gentle care. We were very pleased with their service and will use them again in the future. Thank you, Seth and Melissa R.

  • Umwami Ndenga

Isaac and the crew were super fast and friendly. Definitely reliable movers and would recommend them to anyone in the area. Manny was very helpful as well with explaining billing and booking the move in date. Go with these guys …

  • GT Sparkie

Three Mexicans in a truck did me right. Half the price of the big names like All my Sons. I forget the names but one looks like jack harlow. One was small and spoke no English and one was sweaty. Good crew. Happy as could be

  • Emely Fuentes

Arthur and Ty came in did amazing! They moved all my thing in and out fast and handling everything with care. I appreciate them so much. Thank you so much will definitely be calling back for future arrangements!

  • Laura Kopec

These guys are awesome! Finally a real moving company that knows what they are doing. Justin, Josh and Jeremiah professional, pleasant and did a great job. I will definitely hire them again for my next move!

  • Maria Gonzalez

Arthur and crew were awesome! They were able to finish packing and load my POD in 2 hours! Did I mention they packed a 3 bedroom home in less than 2 hours! Awesome will hire again.

  • joe Gieb

Quoted a friend $627 and over charged over $500 from their estimate. Would not recommend a company that deceives people like this. They harassed him until he paid the difference

  • Family Hayes

Arthur, angel, and Alex did an amazing job. Took care of my belongings like it was there. Very professional and kind. Would recommend to all my family and friends.

  • Ash Camp

Cameron, Mitchell, and Andri were VERY easy to work with. They moved quickly and made sure my belongings were safe. I will definitely use them again in the future.

  • Robert Bailey

Incredibly nice and high quality individuals. Very quick. Very safe with the furniture! Highly recommended movers. Look forward to using this team again!

  • Rebecca Lu

Great service! Cameron and Mitchell were extremely detail-oriented and did a quality job! Would highly recommend using them for any move.

  • M S Ware

The guys were very professional and very nice. I'm going to call them again. I definitely recommend using their services.

  • Robert Stewart

John, Justin and Alan did a great job moving my baby grand piano! Great service at a fair price- thank you DTM

  • Fernando

They're professional ! Very careful . They wrapped our piano very securely. And Importantly they're on time !

  • Courtney Huzarevich

Arthur was amazing. They were very safe and great with my items. I will use and recommend again. …

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