I have been a loyal patron of David Jones for many years, valuing its high standards of service and professionalism. However, my visit on November 24, 2023, has compelled me to write this review, a departure from the positive feedback I've

Sunday 21st June at 14:30. So, I was standing in front of the cashier wanting to pay my items but completely ignored by this lady and instead she invited the lady who just came out off the change room ro be served. I stood there patiently

Didn't feel like I was welcome when I asked where the fitting rooms are at 6.50pm on a Thursday night. The response? "We're closing in 10 minutes". Then when I was about to pay for about $300 in jeans (with an easy 5 mins to spare before

On Tuesday, a person (line manager as been told) was rude. We were rushing to the cashier at 6 pm (closing time) and he (David I think that’s his name) told us to hurry up. When I looked to him trying to understand what does he mean, he

Firstly, it's very difficult to find any staff member interested enough to offer any assistance. I was looking at getting a breville toastie maker. It had a sign next to it saying $99. There were none on the shelves, I found someone to

Never will I shop here again. Bought 2 shirts returned one less than a week later only to be questioned like a criminal. Shirt unworn with receipt and bag. No wonder the store is always dead!

I've now twice shopped here and been told that an item I was after was excluded from a sale discount because of undefined ***reasons*** that weren't specified on the promotional material.

Avoid this David Jones I had purchased items online and went into this store to return. The cashier told me I couldn’t do this and would have to return online. She was very blunt,

It is good but expensive and no any discounts. Also so hard to find one from staff to ask him most of them at cashier talking together

I can walk onto david jones at eatland not one sales person will even try to approach me I have to find them bad service