Pros: The front desk staff and kitchen staff were great. They took great care of me while there. They are very professional yet down to earth with great personalities. The breakfast was decent. I understand that I'm from a different culture and eating beans or maize is just not my idea of a good breakfast. However, the cook-to-order omelettes and array of fruits made up for it. Cons: I was not made aware of its policy of only vegetarian meals until I got on the property. Even worse its policy stated that they will fine you 200 KSH for bringing meat on its premises. Had I known this prior to, I would not have booked. A hotel owner will not dictate my diet. July is winter season for Kenya. There was no AC nor heat control in the rooms. So if its 50 degrees outside, its 50 degrees inside. Bottom line, it sucked trying to get comfortable while in the room. Which lead to the next issue of hot water for the shower. The shower just would not get hot. It was 25% under luke warm at best. Imagine taking a cold shower then walking into a cold room. Not sure how the other beds were in the other rooms but my particular bed was horrible. It was ultra hard. However, I attribute this to I don't like ultra hard beds but others do. I hear hard beds are good for your back but I still prefer a little give in the mattress. The Wi Fi was very unreliable. At times it would stay connected for an hour or two and, other times, it would disconnect every 10 minutes. Conclusion: My mindset is I don't usually book luxury hotels when I travel because I don't plan on being in the room very much. I travel to explore the city not hang out in the room. For that matter, I prefer to book hotels with decent basic accommodations such as overall clean hotel, comfy bed, hot shower, safe environment, free breakfast, and reliable & free Wi Fi (prefer free airport shuttle too but I can flex with this...lol). Being easy on the eyes is helpful too (meaning nice décor and overall look of the hotel). The website I booked this hotel on rated it almost 4 stars. I even saw a sign in Nairobi advertising the hotel as "luxury hotel." I strongly disagree with both these statements. I rate this hotel as a 2 star (maybe 2.5 on a good day) and an average hotel.

So this was a place I won't forget in my lifetime. Cons- 1. Let's start with the elephant in the room. If you are not Muslim don't bother with this place. There is literally stigmatisation and they look at you as if you are worse than dirt. Some of the wait staff will walk away while taking your order. It absolutely isnt worth your money. This is the biggest red flag 2. The rooms they literally don't have any air circulation I complained of this so much till I gave up. 4. Then the mosquitoes are truly a marvel to behold. By day 2 I honestly was ready to go. 5. One specific barista was so rude to clients and staff that I literally lost my appetite. Total lack of hygiene where he would scratch his buttocks and continue serving. He literally didn't listen to anything. When it came to food allergies they literally didn't care. 6. Food- I got sick more than twice so let's leave it at that 7. You get electrocuted in the shower so beware if you have any Cardiac issues 8. There is a cacophony of barking digs at night. 9. No ac no air circulation. The room fan barely makes an impact. Opening the windows brings in more mosquitoes. Pros: 1. The receptionists are warm and friendly especially the guy who covers the desk at night. So are the cleaning staff. My stuff was safe for the 18 days I was there. 2. The chefs and some of the waitstaff have good attitudes. 3. The location is the major pro 4. The out doors is scenic 5. There was a great bald barista who was transferred during my stay. He was a professional
Vyumba: 1
Huduma: 1
Mahali: 3

There are two positive comments I can make about this hotel but unfortunately a whole lot more negative ones. The hotel is dilapidated, has not been maintained and is quite frankly hazardous to one's health with electric plug sockets hanging off the wall, weirdly wired shower fittings, leaking toilets, shower faucets flying off walls leaving water gushing out and flooding rooms. I will leave it there. The rooms smelt like cigarette smoke and were not very clean - walking barefoot from the bathroom to the bedroom my feet were so dirty having picked up dust and dirt from the floor en route I had to wash them again and made sure to wear shoes on the walk back to the bed! The positives are that it is affordable and the location is good but there are other far better hotels nearby which are just a little more expensive. The experience my party had whilst staying at Jewelstone were like none I have experienced in an hotel before and I would advise booking somewhere else! Memorable but for all the wrong reasons! Sent from my HTC
Aina ya safari
Likizo
Vyumba: 1
Huduma: 1
Mahali: 4

My stay at Nairobi became much comfortable coz I was staying in JEWEL STONE HOTEL in Parklands. This hotel has spacious rooms. Service is excellent. Staff is very co-operative and helpful. This hotel has very beautiful space around the hotel building where one can stroll and sit peacefully in the natural air. When it comes to food of course all the vegetarians can come here without any hesitation. When we Indians especially those who are strictly vegetarians arrive in foreign land our biggest worry is food. And since Jewel Stone not only provides vegetarian food but authentic Indian vegetarian food items it becomes the first choice for any Indian to come and stay. The entire property is kept clean and well maintained. In terms of security also this hotel gets 5/5 points from my side. The hotel is close by Diamond Plaza which is a famous shopping mall in Parklands.
Aina ya safari
Likizo
Vyumba: 5
Huduma: 5
Mahali: 5

فندق رائع جدا لكني لم ازور كل الغرف ولكن نظيف جدا والخدمة فيه ممتازة جدا لذلك اعجبني كثيرا وأرى انها تجربة رائعة وايضا يتمتع بموقع رائع جدا وقريب من الأسواق الكبيرة وايضا قريب لجامعة اغا خان ومستشفى اغا خان وقريب من سوق باركلاند المركزي الخضار والفواكه ولذلك موقعه رائع بالنسبة لوسط البلد وايضا منطقة ويستلاند وبنجاني والمنطقة ايضا نضيفة جدا لا يوجد فيها أتربة والجو بارد كون المنطقة مرتفعة وقريبا سيتم افتتاح مطعم راقي جدا وايضا صالة صغيرة لألعاب البلياردو والان المكان طور الإصلاحات كي يكون اكثر رونق واكثر راحة حسبما رأيت من التخطيط سيتم افتتاحه قريبا ارجوا التجربة والاستمتاع بهذي المغامرة سيتم الافتتاح قريبا في شهر يناير 2023 بسبب التجديد في الفندق
Vyumba: 3
Huduma: 5
Mahali: 5

The room in itself Is decent but no AC or fan is a killer. Can't imagine staying barring winter. Hot water is a hit and a miss. Got electrocuted in the shower once trying to turn the knob. The location is not central but is decent. Service on the other hand is horrendous. Forget about vegetarian food if you are vegetarian. Food is straight out BAD. Waiters don't know what they are doing. Ignore the restaurant and save yourself from regret.
Aina ya safari
Likizo
Kikundi cha usafiri
Marafiki
Vyumba: 2
Huduma: 1
Mahali: 3
Vyakula na vinywaji
Food is bad

WE WERE IN A GROUP ON 23 OCTOBER. OUR EXPERIENCE WERE STEALED ALL MONEY IN THE ROOM. THE DECEPTIONING SECURITY SERVICE. THEY DO NOT CONTROL THE PEOPLE WHO ENTER THE HOTEL. THEY DO NOT RECEIVE ANYTHING, AND THE OWNERS DO NOT BE RESPONSIBLE. WE WILL NOT COME BACK ESTUVIMOS EN UN GRUPO EL 23 DE OCTUBRE .NUESTRA EXPERIENCIA NOS ROBARON TODO EL DINERO EN LA HABITACION .EL SERVICIO DE SEGURIDAD ES DECEPCIONANTE. NO CONTROLAN A LAS PERSONAS QUE ENTRAN EN HOTEL.EN RECEPCION TAMPOCO..Y LOS PROPIETARIOS .NO SE HACEN RESPONSABLES.NO VOLVEREMOS

They mixed up the booking and we were initially given a small room that looked like it was meant for one person. We got moved to a bigger room with mosquito net after notifying the hotel staff. One third of the water in the swimming pool has evaporated so the water filter devices are above the surface and the kitchen is all vegetarian. It's a cheap hotel with overpromising photos, but the neighbourhood is supposedly safe.

Very nice experience with staying in jewel stone hotel parkland, nice rooms, very nice staff at reception n breakfast area, very much helpful, good staff and management, enjoy relaxing ambience, proper place to stay in parkland Nairobi
Aina ya safari
Likizo
Vyumba: 5
Huduma: 5
Mahali: 5

Standards gone down seriously. Used to love this place before went back and the service was bad let's not even start on how they served apple juice instead of a virgin mojito claiming lack of mint leaves and some funny looking blue balls cocktail coz they didn't have food coloring …

Average option for a short stay, rooms are old and shabby. Linen should be better, bath areas require proper upkeep and cleanliness. Breakfast is a pleasant surprise with well laid out variety and meals are cooked fresh on order. Tasty pancakes ! Property is strictly vegetarian. …

The Spartan lounge is USELESS. Extremely pathetic. We got here before happy hour ends but they apparently didn't have some supplies for the cocktails that took more than 30 minutes and you can't order multiple drinks... What's wrong with ordering multiple drinks of am paying for then.

Great price for really nice accomodation. They have a pool and Wifi works great in most rooms. Its a pity the hotel strictly only prepares vegitarian meals. Ordering non vegitarian from outside the hotel draws heavy fines. Otherwise the reception staff were outstandingly hospitable.

Was my local joint but management has given up on the interior decor and maintenance. Paint peeling off the walls not so cool. Cocktails are good for the happy hours. Slow services on some ocassions. They need major improvements to brong back good standards.

Very good hotel. stayed in April 19. Thoroughly enjoyed my comfortable stay. The rooms are clean with comfortable bed and the restaurant serves some great veg dishesl. The breakfast is also generous spread. Only a minute walk from Diamond Plaza 2

Hit and miss. They have frienly staff and has buffet for breakfast which is great. However building is poorly designed. Hot water system is working which is great.
Aina ya safari
Likizo
Vyumba: 3
Huduma: 5
Mahali: 4

The restaurant at this place is amazing...amazing cocktails and food ...quite a cozy and casual place...quiet environment...pretty romantic place or if you must...it's a great place to unwind with friends...great music and great ambience

The staff and management were very helpful and made me feel right at home. I had made an error with my booking date however the hotel General Manager assisted me at 23:30 and ensured the problem was resolved. I will definitely be back.

This place wosh wary near to shoop and wary fast sarvise and responsibilities people there thenks u so much quincallerie prince we happy to wrock with u agen and we will recommend u all over Bujumbura marqut thanks a lot

I love the place. Because the all staff are familiar and very humble. I found the 100% vegetarian food with delicious test. Its very good place for accommodation and take healthy food. Specifically neat and clean place.

Good place
Aina ya safari
Biashara
Kikundi cha usafiri
Marafiki
Vyumba: 4
Huduma: 3
Mahali: 4
Usalama
Good environment cool place
Sifa za hoteli
Huduma nzuri

Super strong cocktails weirdly served two at a time (that beats my logic). Cool place though, only vegetarian menu, gets busy during happy hour, worst of all the staff is rude so that's disappointing.

Beautiful hotel with a backyard lounge called Spartan ideal for cocktails on a booklet menu maybe a happy hour would be a good addition but all in all perfect for a secret date or private party

Its a good place,top tier services,the ambience is perfect,their rice is to die for,thumbs up to the chef.the shower was not hot though.
Vyumba: 4
Huduma: 5
Mahali: 5

Waiters are so good especially ibrahim
Aina ya safari
Likizo
Kikundi cha usafiri
Familia
Vyumba: 5
Huduma: 5
Mahali: 5
Sifa za hoteli
Ya kifahari

Cool place and a great Hotel, walking distance to Diaamond Plaza one of the great mall for your shopping and eating... Choose Jewel Stone Hotel and Enjoy your stay in Nairobi....

Nice adventure
Aina ya safari
Biashara
Kikundi cha usafiri
Peke yangu
Huduma: 4
Mahali: 5
Sifa za hoteli
Ya kifahari, Mandhari ya kupendeza

Very ambient I celebrated my birthday here last year November We received excellent service There was good music And the drinks are up to par especially the cocktails

Good hotel to stay. Morning breakfast is good. Indian breakfast like, Thepla, aalu Partha, Masala Tea, are best in test. Mr. Mukesh, the owner, is much care taking.

Stayed over five days, many things were not working properly.. Pool was not working, restaurant missing service. Pub having good ambience n service.. …

No beef..Jewish and very expensive.TV channels in the room are in foreign languages which u can't change..its clean and private though....another thing..no alcohol

Good ambience and bitings. Bummer that they don't serve non-vegetarian. Rooms could do with some warm rugs as the floor is cold. Good service nonetheless

Great hotel, been here a few times and it never disappoints. Staff are all great and welcoming, food is amazing and the manager was always very helpful.

If in Nairobi you need a good place to stay at low cost and high value do visit Jewel Stone Hotel. Near to all amenites and good in house service.

Poorly maintained bathrooms
Aina ya safari
Likizo
Kikundi cha usafiri
Wanandoa
Vyumba: 2
Huduma: 3
Mahali: 5

Visitors enjoyed their stay.
Aina ya safari
Likizo
Kikundi cha usafiri
Familia
Vyumba: 4
Huduma: 4
Mahali: 4

Excellent rooms and view.
Aina ya safari
Likizo
Kikundi cha usafiri
Marafiki
Vyumba: 5
Huduma: 3
Mahali: 5

It was nice, nice beds however there is only Indian food, so you will have to lookout for your own food. Good thing is it's Near food hubs.

Clean. Not too busy. Quietish location. Ideal for a business lunch. Haven't stayed there overnight...no idea of the room service or buffet.

Good place for stay. Only veg foods served but cool atmosphere. People are nice and welcoming. Clean place and having good facilities.

Vegetarian hotel located conveniently near diamond plaza. Best place for Indian vegetarian food lovers. Rooms very reasonably priced.

Amazing and friendly staff , need to open up the other section upstairs because it gets too packed at times especially during a game

I liked the place, excellent cocktails but there is little space when there are many customers and the service can be a bit slow.

Was there for a conference and they serve Vegetarian food only, I was shocked to learn that I actually don't hate it ,. …

Poor facility,pathetic,doesn't deserve any star,infact this is normal lodging.do not book.no hot water,smelly rooms,squeaky bed

A wonderful tranquil place with beautiful scenery and top notch hospitality plus the food recommending it …

Best clean and good vegetarian food helpful staff very very nice place
Vyumba: 5
Huduma: 5
Mahali: 5

This hotel is still under construction. Not happy with room, shower and breakfast. They need to improve their amenities.

Be warned that this is a hotel that has a strict vegetarian policy. Food from outside is not allowed. Nice rooms though

Went to have marsala tea and some Indian snacks, great place to spend the evening peacefully here, not expensive too

Quiet place but more of hindus, relatively cheap and located in quite. Receptionist are not always there at the desk

Functional and well located and good value. Facilities are basic, wifi leaves a lot to be desired. Average staff.

Good food ... And very good pool .. nice place to go with family and friends ... enjoyed spending time over there

Cool place to enjoy yourself
Vyumba: 5
Huduma: 5
Mahali: 2
Sifa za hoteli
Ya kifahari

Good service, good people, wide array of board games. Adding to their music collection could do a lot of good.

A great chill-out spot in Parklands. Reasonable prices and a good shisha spot. Lively bar for football fans.

Decent place for shisha and some drinks. Convenient location. Service can be slow, especially at peak times.

Always a lovely stay
Kikundi cha usafiri
Familia
Vyumba: 4
Huduma: 5
Mahali: 5

Cool place friendly environment professional staff
Vyumba: 5
Huduma: 5
Mahali: 5

The service is amazing, the staff are really friendly and the place is also well maintained and clean.

Great place for family dinner and holiday stay
Vyumba: 5
Huduma: 5
Mahali: 5

Good cocktails, sheesha has gone down, needs to be looked into, otherwise good place for drinks

It is strictly vegetarian Hotel. They practice Buhdaism and are not open to non vegetarians

Need to improve. Some Rooms have no fridge. Bathroom need to improve. No air-conditioned

Good service, good place to hold parties and the drinks are lovely. It's quiet and nice

Very good . Very near to DP2. Highly recommend this place for pocket friendly hotels.

Comfortable hotel with ample on site amenities. A variety of food kitchens is served

It is simple yet clean. Good insite parking. Quiet. Polite and helpfull personnel.

Well there is a nice restaurant behind the hotel. Still within the hotel premises.

Quiet and comfortable with a delicious vegetarian restaurant. Centrally located.

Nice ambience. Staff and owner are very friendly. Good indian food in Nairobi

Nice and cosy hotel. Good service. Conveniently located great for short stays

Very good spot for a chill night of sheesha. Highly recommend the hot toddie

They offer client friendly services of quality standards. I miss the place

This is the bar I love to go, but its really silent and not many people go

The most peaceful and relaxed in the whole parklands.very nice attendants

Washrooms a bit run down.. Lounge very good for meetings... Great tea...

Very nice place, had a nice time. Reception was rather unprofessional.

Sheesha lounge is chilled. Food is good too. Pocket friendly as well.

The place is nice and serine environment but the toilet is all rusty

Lovely place, surrounding indian community and all facilities nearby

Nice, quiet, good food, but housekeeping department is a disaster.

Best cocktails I have ever had. You sure do get your moneys worth

Cocktails were not as good as expected..but the service was great

Nice place. Strictly vegetarian. Have sheesha lounge at the back

Nice place to stay in Nairobi for Gujarati People. Good service.

Good service & friendly staff...enjoyed a 3 week stay☺ …

Excellent. Service, ambience, prices. Best happy hour in town.

The hotel has good breakfast.also in a quiet location no noise

Thanks Sarah the waitress for the service, love the cocktails.

الاستقبال ممتاز المكان مريح لكنه يحتاج الي تجديد بعض الاشياء

Such a cool and beautiful place to be...its one of a kind.

Love the joint. Big screens that show various live matches

A very kind owner who understood the purpose of our stay.

A great place for business meetings and private parties..

Friendly staff. Rooms a little tired. Breakfast basic.

Great customer care and the prices are quite friendly

Very beautiful place to lounge and relax with friends

Its a good place, tucked away in a private setting.

Excellent place to get drinks and enjoy yourself