I went in for what I thought was an anal gland rupture on my dog, they said it wasn't and that it was a cut. Basically went in for $300 neosporin, but I thought hey, I'm not a vet. A month later it hasn't healed and it looks worse, looks like a ball of blood. I called back explaining what I could do, because $300 is a lot not to mention whatever treatment plan I would have to do now. I also was not given anything showing I updated his rabies vaccination, nor a receipt. When I called back I was told I would have to repay the examine fee and get a new treatment plan and all that would cost extra. Thanks for that! Maybe we could've just got the right treatment plan to begin with? I am going somewhere else. I'd recommend you do to. UPDATE: I went to another vet and it is a mass, they have to do surgery as it is possibly cancerous. NOT A CUT. And although I do respect the Deer Creek team to call me within an hour of my review, it doesn't bring back the $300 dollar visit for a "cut" that isn't even there and it did nothing for my dog who obviously has a mass. Do better Deer Creek. My review will only get better with a refund. UPDATE: The new vet found the mass was suspicious and did a new exam, my corgi ended up having a mass on his spleen, it had spread to his heart, and his lungs as seen through xray. They told me he had a small amount of time left with us and he ended up passing after he started to pee blood on November 30th, I wish Deer Creek would've actually taken this seriously. Maybe we could've caught it in time to do something about it.

I would not recommend this vet. We established over 3 years ago & under the new leadership, this place has changed for the worse. I went to take my dog in because he presented with a fever. With no other symptoms, I inquired about lab work to determine the cause. At first two vet techs came in and told me blood work could be done in house and have results quickly to determine a treatment but then when the vet came in, the story changed. Despite paying the 70$ exam fee, the new vet who joined Deer Creek animal hospital from a closed vet clinic franchise down the street did not even examine my dog physically. She spoke to me for about 3 minutes then left to come back with the vet tech. Never before have I experienced a vet tech who displayed such rude and unprofessional behavior when I simply inquired about the break down of the lab work as more labs were added that we did not discuss. Sadly, the place now feels like a dog vet franchise with poor customer service & based on other people’s reviews, I am not the only one who experienced similar.

I absolutely love this place. The staff is wonderful, informative, compassionate, and know how to please the customer. They truly have a passion for pets and take great care of my babies. I use all of their services, and I have only had exceptional experiences. I met the new Manager, Page, and he is exactly what this place needs. They are upgrading many aspects of their facility, and I love the new beverage bar! It's really difficult to find a great Animal Hospital/Pet Resort where the staff is so committed to the experience of the pets and customers, but this place has it down. I have also referred many of my friends to them, and they have nothing but great things to say as well. Thank you Deer Creek for always taking great care of my babies, and I love all of the great things you all are doing. Thank you to the Manager, Page, for getting to know me and my dogs and implementing such great protocols. I, and my dogs, always look forward to coming there. I would recommend this place to anyone!

I so disappointed with Deer Creek, I have been there many times before and they have been wonderful however after yesterday I will never set foot in there again. I saw Dr Robinson and as far as I am concerned he has no business being a vet. He was insensitive and dismissive. After he refused to help me I tried to talk to Page who is supposed to be the general manager and he was also dismissive. I did ask for Page’s supervisor and after many attempts the only person who would help me was Alyssa. I reached out to the area manager but of course have not heard back and I really don’t expect to. It saddens me that a place that I have recommended to many has turned into a place that I will caution others to stay away from. It is sad that no one was willing to help me but rather ignore that there is a problem! It should not be so hard to talk to people in charge. If you have nothing to hide why hide from the customers?

Just moved to the neighborhood and looking for a new Vet for my 3 dogs & 2 cats. Upon receiving a welcome card from Deer Creek Animal hospital, I checked out the reviews & facility. I was very impressed & made appts. for all my animals. Loved all the staff and could feel their care. Shortly after my 14yr old cats quality of life took a turn-- I made the heartbreaking decision to put her down. With tears pouring for my sweet girl--we were given the utmost care and respect by the tech & Dr. at Deer Creek-- the comfort I felt as my Neenee crossed over her rainbow bridge. I'm still feeling very blessed to have found them and comforted by how they cared for me & my sweet family member. Neenee's Happy days photo & sweet dreams Thank you from the bottom of my heart Deer Creek Animal Hospital staff

I always have a wonderful experience here! The staff are helpful and compassionate. I have brought my dogs here for close to a decade for day care, medical, grooming and boarding and I haven't had a bad experience! They were very helpful and caring when my dog became ill and even though I saw different doctors and techs, they took the time to become familiar with her chart and medical history. The prices are fair and they offer veterans discounts, as well. PS They sent a handwritten card signed by staff when my dog passed away and it meant a lot to us. They go the extra mile.

Deer Creek is absolutely amazing. I have no suggestions for how it could have been any better. I am so grateful to them for being able to fit my dog in for an appointment, even though they were fully booked, and for being so wonderful with all of us. My puppy hurt his back and they were able to have him feeling better before we even left the clinic! They also called us the day after to see how he was doing, and were so helpful when we asked about medication/what to do at home with my puppy/etc. This is such a wonderful place and I HIGHLY recommend you take your puppy here!!!

We have 2 dogs and 3 cats, all patients of Derek Creek Animal Hospital. We go here for shots, toe nail trims, wellness checks and when the babies aren't feeling well. We have been super impressed with how organized and attentive they are. They have a wide range of appt times (including Saturdays) to fit every schedule and they always send a follow up note to ensure the visit went well. They have a variety of programs too to help save money - posting a pic of our pup Tito when we signed up for their puppy program. Dr. Marion is our fave but the entire staff is incredible.

I had a great experience from the time I booked my pups grooming appointment to when I picked him up. The staff was so kind (I’ve had some really terrible recent experiences so this was refreshing!) and helpful! Jen did a PERFECT job on my 7 month old rowdy golden doodle! He’s a bit of a handful so I was extremely impressed when I picked him up and saw what a beautiful job she did on him! Super cute teddy bear cut. Cost was very reasonable especially compared to others. Thank you all for making this a good experience all the way around!

I was not impressed any longer. I was all in for three visits, and then I watched my MIL be spoken to like a child. A vet tech was so condescending and rolling his eyes at her, and we were not even in the room yet. The Vet came in and was afraid of the dog. The dog is large but was not aggressive by any means. My MIL put a muzzle on him as a precaution. The Vet took forever to find a heartbeat and acted like she had no idea what she was doing. Unprofessional. I am sad Dr. Higgins retired. Such a shame; I need to find a new vet.

My girlfriend and I have both taken our dogs here for both daycare and boarding for a couple years. I'd have easily given this place 5 stars until the new ownership took over. Amenities that were complimentary are now an extra fee. On top of that, the boarding price has gone up. And on top of that, no more discount for two dogs in the same suite. We are probably now paying 50% more for the same service as just a few months ago. Unfortunately we are looking for a new place to take them. What a shame.

The staff and Vets here are great. We have always been taken care of by friendly staff in a professional manner. We recently had to visit the vet to give our angel wings and send her off to her next adventure. The staff provided us with a private room to say our goodbyes, gave our sweetheart a sedative to help her relax from the pain she was in, and finally send her to doggy heaven. They have multiple options for pet owners and will give you a token of their paw to remember them by.

I left my ivy in boarding for the 1st time ever, it was like dropping a kid off at preschool for the 1st time I think I called on hour every hour lol and they were polite about it and a sweet girl named Alex sent me pics of my baby, let me know when she wasn't feeling well ❤, that warmed my heart so much so I signed her up for doggy daycare ❤ she slept so much when she came home from boarding, they wore her out!! I love it!!

I heard there was a change in management here so I gave them another try and I'm SO glad I did! What a difference! I have had grooming, boarding, and vet visits here and was just impressed with everyone I encountered. Dr. Marian was very kind and professional. I had the pleasure of meeting the new general manager Page as well, he was very kind and welcoming and should be very proud of the direction he is taking this facility.

We love Deer Creek. I have had 2 cats in for a check up and vaccinations and one pooch. They are always so nice and loving to our pets. My long haired cat was being a cat and would not allow me to brush him for a few months and he ended up with some very painful mats. I took him in for a lions cut to eliminate the mats and he looks so good and he is very happy again! Thank you so much for helping our Cosmo!

Can't say enough good things about Deer Creek! They truly care about their clients, and they provide everything you could need: vet care, day care, and grooming. I could write a whole separate post about how incredible Groomer Jen is with our poodle mix. We've had great experiences with all of the doctors and techs, and the front office staff always makes us feel welcome and appreciated.

I literally don't know what I would do without this amazing team of dedicated and empathetic pet lovers. We take our corgi, Christopher Walken, at least twice a week and he would be a completely different dog without the exercise and social play they offer. On top of that, I whole heartedly trust them with my Corgis life. We love you guys!! ❤️

My baby went in 10 days ago for a spay and tooth removal, and she died today. They are under going the investigation process of the cause of death, however whatever they find will not bring my baby back. I spent over $800 on these surgeries thinking this would help my pets quality of life, but now I’m just left broken hearted and alone.

We've been bringing our dog here for several years as they are always so thorough and you can't beat the grounds our beloveds get to roam on! Most recently, Kass was Cy's groomer and did an amazing job, and Harold was so patient in answering the many questions I had about my dog's prescriptions. Thank you guys so much!!

Staff is friendly, the front desk vibe is light hearted with all the pooches roaming around, and the prices are somewhat reasonable. My only recommendation is they improve their phone system. It's a little shaky. We've had regular wellness checkups and anaesthesia teeth cleaning for our pitty/German shepherd

I cannot sing the praises of this staff enough. We go for daycare, and my Aussie loves it there. She’s a *difficult* dog, but they work with her and she has gotten so much better. They are well priced, and I trust them completely and know that my fur baby is in good hands and well cared for.

Grooming and the daycare is the best here. My dog is a very difficult groom. He is older and very grumpy. Jen is the only one that can groom him and she does an awesome job every time! She’s caring and takes into consideration your dogs temperament and needs.

Dr. Rice and Lindsey (Vet Tech) are simply the best. They love Fitz and Stella (our Boxers). Fitz and Stella love them back. They are compassionate and excellent at what they do. We could not give a more glowing review. High recommendation and 5 stars!

I had to make an unfortunate visit to see my baby girl off to Heaven. The staff here was amazing and so accommodating to my family and I as we went through this hard time. I can't thank then enough for being so kind and loving to Maggie and us.

We are always happy with our experience. The staff is always friendly and helpful. The Doctors and Vet Tech's are the best! My dog loves the doggy daycare where he plays all day!! Deer Creek Animal Hospital comes highly recommend by our family.

We have been bringing our 3 dogs here for the past 2 years. The vets and staff are wonderful! We recently lost our 12 year old fur baby peacefully at home. A few days later, we received a card in the mail with personal notes from at least a

3yr update as of 2019: Deer Creek is still just as amazing as ever. I bring both my dogs up for daycare Every single Friday. Deer Creek has taken care of all my pets over the past 6-7yrs & there's nobody else I would fully trust with them

I’ve been going here for a year and a half, and it’s a revolving door for vets. You’ll never see the same one twice and they all have different recommendations. They are severely understaffed and I’ve waited up to an hour to be seen for a

Deer Creek Animal Hospital has been our savior with our pets - Always caring and very knowledgeable about the animals needs. I wouldn't go to any other clinic. The Doctors, Technicians, and Front desk attendants are number 1 in our book :)

Horrible experience, we took our kitten there because she was sick and they refused to believe that she was sick and thought that we were lying. They forced us to give her vaccines while she sick (which you shouldn’t do) and just a month

Absolutely recommended. We unfortunately needed an emergency hospital on a Friday evening when our 20 year old cat Bandit's failing kidneys finally shut down and we needed euthanasia services as her vet was closed. We had never been here

We have been taking our dogs to Deer Creek Animal Hospital for years and have always been happy. We rescued an older dog a little over a year ago and immediately noticed that he had dry, crusty eyes. We called and they told us to bring

Super friendly staff here. Took care of our dog and cat at their first visit and made sure they are at their healthiest. New comment: Dog and cat were well taken care of during their staycation recently. Good follow up on yearly visit.

Great staff, very friendly and treat you and your pet like family. Doctors are very qualified and provide excellent care. Our groomer Jen is excellent and knew exactly how to cut our somewhat unusual dog. The space they have set aside

Pricey, but great :) friendly. Great Dr's. Nice location. Clean. Pricey . We couldn't get our dog the blood work, but we got great insight of what the vet thought and got medication we have never received at any other vet. Thank you :)

As always Deer Creek Animal Hospital has out done themselves with the care and treatment for our 2 spoiled dogs. It's so nice to have people that genuinely care about you and your pet. There's no faking it here!!! Love these guys!!

Everytime I left my dog there ( when compelled and no other choice), my dog came back injured. This time this is how they returned him, after boarding of 9 days and grooming. I am sure they will deny responsibility of this.

Yesterday I came in with my dog porkchop! The staff was so friendly and nice it was a great experience I wish I got the girl who helped me out name but I’ve been coming here since he was a puppy nothing but great people !

Absolutely love this place! My doggo was scooting on the carpet a bit so I wanted to get him in to a vet just in case. They got me in the same day (and a Saturday no less) and took care of the problem quickly.

Daisy loves the boarding service. It’s easy to schedule. Our wild puppy always comes home better behaved, and socialized every time. Being around all the other dogs has been the best thing for her.

Very professional, warm, and friendly staff. Excellent boarding options. ACA staff attend to my dog's temperament, as well as his physical and mental needs. A big thank you to everyone there!

Awesome vet. Well priced, they don’t rush through anything and ensure the pet is well cared for every step of the way. We will always take our pets here when we have the option!

Great staff that cares and they have the best customer service. Respect and appreciate all of the employees. It starts from the top. Empower your employees to be the best.

Been going here over 2 years with Penny Lane and now we have a new addition and bringing Little Lucy Belle here also! Close by, reasonable and love the staff!

The staff is always AWESOME! They truly love all the dogs the visit for boarding or daycare. They know my dog when she goes in they greet her by name.

We were looking for a new vet, and we found one here. Great folks. Our Bulldog was treated for a cough with care and affection. We'll be back. Thanks!

I took my dog Niko there this past weekend. Very friendly!!! Very reasonable on the price. Also.... Santa was there!!! Got a pic!! Love this place.

They do a great job taking care of our pup. Even going to them for years, it's a bit of a drive but worth it. Very friendly staff.

Many changes since it opened. I have been going for years. Looking to make a change. So sad. Was a great place at one time

Love the care my girl gets here both in veterinarian services and daycare.