Inexperienced, Rude, Unprofessional & verbally abusive. I requested a bunch of roses from these people (who barely speak English) to be delivered to a Thames Cruise Ship for a very special occasion only to find that when my fiance and I turned up, they were not delivered. The Captain and crew informed me that Denises flowers turned up to the pier; asked if there was a member of staff on this Ship with my fiance's name and of course when the crew said no; he went back with my roses. I sent them specific instructions what to do when I placed the order and even called again a few hours before delivery to ensure that they understood. There English is appalling and they have no idea what they are doing. When I called up frustrated because my special occasion was ruined; he had the audacity to swear and use abusive words telling me that it was my fault. He accepted no responsibility whatsoever and rather than apologising, he continued to use abusive words in his accent. I was furious and told him to simply refund me my money to which I had to chase him for 2 days to get this actioned. DO NOT ORDER FLOWERS FROM THESE PEOPLE !

Just wanted to say a huge Thank You to the lovely gentleman at Denise’s Flowers. While doing our lockdown daily walk me and my partner stopped by the shop last weekend for a quick browse and we were amazed with the large range of plants and accessories for a very affordable price. After telling him what we were looking for, he was prompt to help us to find the best suitable plant within our budget. We then asked if we could collect the plant later as we wanted to finish our walk and he without hesitation agreed. When we came back to collect the plant that we choose it was shinny and beautiful, he then explained that he has used a special substance to clean it, (what a treat! On our way out the store I’ve spotted this beautiful tiny plant and could leave it behind, he then also gave me special discount on it, how lovely! Overall great experience and I would definitely recommend this shop specially at this time that we more than never need to support our local businesses and I'll definitely be using this florist again when I need to purchase some new plants. Thank you.

The service started off well, but as I asked questions and had a couple of concerns, the communications stopped. I am in the US with an 8 hour time difference, so there was a delay in my responses, for which there was absolutely no understanding. I was misquoted prices, my plain English email's were misunderstood, my credit card which they initially thought was AMEX (even though I mentioned several times that it was MC) was charged four times. Still cannot get a response from them to resolve this or other issues, even though I have emailed them for the past seven days, hence my negative review. I had to have a family member step in who already had way too much on her plate to get the flowers in time. The arrangement (heart wreath) was quite nice, although not what I had originally wanted but did not get due to my request being misunderstood and the cost misquoted. Based on my experience I would say that unless you are actually going into the shop, buyer beware.

Went here once, will not return. Nice tulips and roses, but overpriced. Flowers died faster than supermarket flowers. Editing review given response by business (lowered from 3 to 2 stars). Response: 1. No, I am not a supermarket flowers buyer. Hence why I have been to this flower shop and was disappointed. 2. No, you are stating false information to try to justify a below average review. Over 95% of my reviews are positive- above 3 stars. Now that number dropped with the addition of this review.

THE BEST FLOWER SHOP IN LONDON The owner of the shop is incredibly nice— he was very patient with me and my friend who took our time choosing a bedroom plant. We went there to simply look around but ended up buying 20 pounds worth of nice pots :) Definitely recommend to everyone! if you have particular plants you want you can ask the owner and he will get it for you within a couple of days!! The shop has big small medium size plants so its worth having a look around!!!

Such a lovely flower shop. They have a wide range and very good quality. I went in on a Wednesday and asked if they could make a bunch of flowers with red, purple and white worth £30 for me to pick up on friday. The owner made me a beautiful bouquet. My friend was delighted with them she kept saying how much she loved them. A week later they are still going strong. Would definitely come here again. They also has pots and potted plants and a few gardening tools.

Family in NZ ordered flowers for my fiancé while she was recovering in hospital from surgery. This florist failed to deliver the flowers to hospital (despite providing them with delivery details, when contacted) and were very rude to deal with. They finally delivered the flowers to her at home 3 days later after us having to ring them every day to follow up. There was no apology and the flowers smell very odd. Very disappointed.

I went to Denises Flowers right before the lockdown and had a great experience there. I came in with only a vague idea of what I wanted, but the salesman somehow knew exactly what I needed. The bouquet I got looked amazing (I know nothing about flowers but it was perfect) and the salesperson took his time to find the best snake plant for us. They know what they are doing. Great place. Really recommend it!

A wonderful flower shop- super friendly service and beautiful fresh flowers! They also have a wide range of outdoor garden flowers, indoor plants and very cool/ glossy ceramic pottery options (lots of pastels as well, my fav!) I cycle past regularly but decided today I wanted to grab a few tulips to brighten my living room and they so kindly threw in some white roses on top! Would recommend- 10/10! :)

I stumbled upon this florist one afternoon and loved it so much that I now visit weekly. The flowers always look so fresh and healthy. There is a wonderful and plentiful selection every time. I like to build my own bouquets, but the ones I have seen them make waiting to be delivered are absolutely stunning. The gentleman that helps me is so kind and generous; he gives my flowers plenty of food :)

Popped into Denise's flowers this afternoon to order some flowers for our boss's 50th birthday - The gentleman was so helpful in helping us to put together a bespoke bunch of flowers, he helped advise on colours and types of flowers and made us a beautiful bouquet and made it look really special. Would highly recommend as we found it great value for money and excellent service. Thank you :)

I was running late from work so called here at 6pm on the dot - although they had already closed but were so kind as to still offer to create a beautiful bouquet for my mum's birthday. I ran over and picked up a generous selection of all her favourites presented perfectly - so much appreciated for extra mile on customer service, it made such a difference to my day!

I called from New York City to place a delivery order to a friend traveling to London, having never used this shop before. The fellow who answered assured me that they could deliver on Sunday Dec 24th.. I am utterly delighted by the service. I ordered a “florist’s” selection and Denises delivered a robust and beautiful arrangement for a very reasonable price.

Great service , we were able to get thorough recommendations on what plants to buy with winter fast approaching. A shop that encourages and helps out any beginner plant grower, the variety of plants is good too, at a GOOD price! Would recommend to anyone looking to spice up their garden or balcony! I'll definitely become a regular!

My daughter Ruby wanted a plant for her birthday so I knew to go to Denise's flowers where I buy all my plants. I found a magnificent cacti that would make a statement so I bought it for a good price. I was offered free delivery and it arrived at Ruby's flat covered in bows - thanks guys! X

I’ve been really happy to find such good quality plants at this shop. They’re always in good health and well taken care of, and very reasonably priced compared to other shops in the area. I’ve also been able to order a plant in if I can find what I’m looking for - so helpful and friendly!!

Walked in off the street , the man was friendly and so helpful and created two beautiful bouquets I needed for that evening. When I told him they were gifts wrapped them and put some water in the cellophane with two flower boxes for no extra charge. Great service and prices for the area!

Called up earlier and asked if they would be able to make an arrangement for that day and they said of course just pop in. When I went into store I was offered an already made beautiful bouquet which was in my price range which saved me time and money. Would definitely recommend.

Wow what can I say. An amazing flower shop with the most charming customer services gentleman who created the most beautiful bouquet for my mums 65th birthday. I just want to say thank you for you help and lovely personality. Much appreciated I recommend this shop 110%

I bought flowers for my girlfriend last week and it was amazing, also the guy working there was really good.He was taking with me so nicely, moreover the delivery service was excellent , also the delivery guy was too clam and kind.i am really satisfied with shopping.

Incredibly helpful shopkeeper, willing to talk to us about all the different plants on offer and the care requirements of each. The shop has a large variety of plants and accessories, and everything is affordably priced. Will be getting my Christmas tree from here!

Such a lovely neighbourhood florist where I source most of my plants and Christmas trees. The staff are so friendly and very knowledgable. They give me the best advice. And also keep my son happy with the free flowers they’ve given him during a few of our visits!

Excellent local florist with a wide variety and great prices. Placed an order for a birthday and the flowers were delivered on time and beautiful. Owner is very nice and gave me free stakes that they weren't using anymore. Great having them in the neighborhood.

Great selection of plants, accessories and freshly cut flowers. Very helpful and friendly staff (I got specific advice on how to take care of the plant I bought). Prices are very reasonable for the area. Would surely recommend and will be back for more! …

Arpit is lovely! I treat myself to a houseplant every few months and he is always full of knowledge and recommendations, often throwing a discounted pot in with the plant. His bouquets are also fabulous, always perfect for the occasion. Thanks for everything!

Very helpful shop. I had a problem because the website defaulted to my billing address when I put my own phone number in and the confirmation email went to my junk box. However it was all resolved in the end - and the man was very helpful in sorting it out

Was told by one person that they could redeliver my flowers that afternoon, after one card was left the day before. No more deliveries were attempted, and when I called back, the man who works there shouted at me until I cried. They refuse to refund me.

Stay clear from this florist they delivered my flowers to the wrong address. When i rang to complain i was told that management would look into this. After numerous emails and phone calls i still haven't received my wifes flowers or a full refund

When I called up it was very hard to understand the person on the phone. They didn’t speak very much English and came across a bit rude. The flowers arrived same day which was lovely but by the next day the flowers had died and was dropping off.

The best flowershop, Quality flowers, priced very reasonably for central London, lovely collections of plants and flowers as well, fastest delivery, great customer service, Covid secure and very clean and professional. In a one word "THE BEST".

We had such a good experience here, great variety, very reasonable prices, really lovely customer service. On the way home so many people stopped to ask us where we got all our beautiful plants from. So pleased we have found this lovely shop!

Had the loveliest experience purchasing flowers from this shop. Not only was there a good selection of beautiful flowers but also the staff was extremely kind and patient. He let us try different options for an arrangement we customized at

I am a loyal customer from about 2 or 3 years. I just love going there to buy some fresh flowers or plants, my son loves to accompany me and decide together what to buy. Support your local independent shops! Service and quality is great!

Such a wonderful florist selling a great range of flowers and plants. The produce I've bought has always been of great quality and wrapped with care. I've also popped in a couple of times knowing I'd like a bunch of flowers but haven't

Got the most amazing flowers for a friends birthday. Service was great, super friendly and got help to create a beautiful bouquet that my friend loved. 10/10 recommend. They have loads of plants and pots too if you’re looking for that.

What a charming owner and shop! So knowledgeable and helpful.Well priced and a great sleection of house plants. Will be back to buy some flowers as well at some point. Honestly, I came out grinning. A great experience. Thank you! :)

I have used Denises Flowers on two occasions. The bouquets were magnificent, complemented by the excellent service. I will definately use Denises Flowers again and have no reservation in recommending them, first class. Liam, in Cork

I recommend this shop, is quite close to my home and very convenient located, the Attendant knows about plants and gave me good advise about how to take care of it , They have fresh flowers and also plants . Great value for money .

Amazing local flower & plants shop. They have a great selection of indoor and outdoor plants, and they keep updating their stock according to each season. Staff are very knowledgeable and friendly. Prices seem very competitive too.

I buy flowers here regularly and they're always long lasting, great quality and really beautiful. I bought a house plant from Denise's Flowers today too and am so pleased! I'm naming her Denise in honour of this lovely shop!

Lovely flower shop. A great selection of flowers and plants. Helpful and friendly service. They helped arrange a beautiful birthday bouquet for a friend for my budget. Good amount of space inside the shop. Would recommend!

Great plant shop! I have bought a few plants here and they are all thriving. The prices are very reasonable and they have a great selection. Although I did not buy any flowers, they have a beautiful collection.

Great flowers, amazing customer service. Honestly the customer service was flawless and had so much effort put into my flowers. Maybe more selection of tissue and boxes for flowers in the future would be great.

My wife is always delighted with the flowers from Denises. The staff are very friendly and helpful, and being able to order in advance from their website is extremely useful. Happy to recommend them to anyone.

Lovely shop, loads of plants and flowers. they make beautiful bouquets, have really good prices and are overall really lovely. the owners/staff are always so kind and helpful. would give 6 stars if i could x

Excellent flower shop! Really good and varied selection of wonderful flowers and plants. Well priced and excellent customer service. I would certainly recommend this place to get your flower and plant needs.

We were very happy with the beautiful flowers. We were served by a very friendly gentleman who put our flowers together very swiftly. They were beautiful and colourful and made the recipient smile. Thank you

Superb little shop, incredible service and advice and a really good amount of choice! Aside from house plants they're a top notch florist, my Mum really enjoyed the flowers I got her and they lasted ages.

Got a lovely and reasonably priced Snake Plant from here. I've purchased bouquets from here before which were quite pricey, but was pleasantly surprised, they have a great variety of plants & flowers

Lovely shop. Extremely helpful staff. Gave me expert advice and helped me find the perfect resilient plant to fit the pot I brought in (also from this shop and given to me as a gift). 100% recommend

So glad we found this lovely local flower shop. Really helpful and friendly service - helped us arrange a gorgeous bouquet for our mum. It had a great variety of flowers at very reasonable prices.

Lovely place and wide selections of beautiful flowers + plants ♡. The guy was very helpful in providing assistance and I couldn't ask for more. I will be visiting often to get my plants here. xx

Started buying plants here a few months ago. Arpit is very nice and patient till I decide what I want as I have a cat and need to research which plants I can have in the house. Highly recommend.

So happy with the plants I bought from this shop. They sell a range of different plants and flowers with beautiful pots reasonable price & very friendly staff, 100% would recommend ☺️☺️ …

This flower shop is the best! The service is great, and the flowers are top notch at a reasonable price. Much better than online deliveries sites. Thank you for lighting up my lockdown! ❤️

Excellent independent florist in Southwark. His bouquets are full of interest and flair and they last far longer than many others. We are lucky to have this florist in our neighbourhood.

Alfie is a very valuable asset at Denise’s flowers, he has demonstrated the highest level of professionalism every time I visited and his skills and experience is evident. 12/10 ⭐️

Great service! Very welcoming and went the extra mile to make sure I was satisfied with the flower arrangement, which turned out to be very beautiful! Would definitely recommend!

Love this shop! Great flowers, really nice arrangements, really good value for what you pay, and the staff are super helpful and friendly! This always keeps us coming back :-)

Lovely little shop with a great selection of flowers and plants - including Christmas trees, wreaths, holly berries and poinsettia plants! All very reasonable too. Thank you!

Arpit and his team offer a great service whether through Interflora or in store and will always help to find you a bouquet that's right for any occasion. Highly recommended!

My go-to flower shop now! A huge variety of a fresh flowers in the local area. Great guy, great service. Definitely recommend, will be back for house plants as well! …

Quality flowers are priced very reasonably for central London and the staff here are incredibly friendly and helpful. It is always a pleasure stopping by Denise's flowers!

Wide range of beautiful plants and flowers available. The staff member was so friendly and helpful. Will be visiting again next time I need some flowers! Thank you!

I wasn't sure what to get but the gentleman in the store was so helpful. Really happy with this arrangement and the service I received. I would HIGHLY recommend!

Great friendly service. The beautiful flowers were delivered by a happy friendly lady definitely adding to the experience on the receiving end. Highly recommend.

So impressed - the flowers I selected (florists' choice) were of a great quality, excellent value and delivered amazingly quickly. Highly recommend. Thank you.

Wow. This florist was awesome. Beautiful flowers at a great price. Delivery was smooth. My new "Go To" florist in London. Thanks everyone at Denises Flowers!

Incredible quality plants and flowers with amazing service. Gave us all the info we needed to look after our new plants. Will be coming back again for sure!

5 star florist - huge selection of flowers and plants at great prices. The owner is always so friendly and helpful. It is always a pleasure shopping there.

Had some flowers sent to a friend. She received them this morning and said they were so beautifully done. she absolutely loved them. So thank you so much.

Extremely friendly service! He also has a very good knowledge of all his flowers. A wide variety of flowers and potted plants. My go-to shop in this area!

Wonderful help in choosing plants and super helpful advice on caretaking as well! Will definitely be coming by again for more plants sometime soon :)

En route to Southwark Registry Office I decided I needed a bouquet. Without any notice they created a gorgeous arrangement on the spot. Thank you!

Very friendly and knowledgeable, he was patient and very happy to explain how to look after our new plants. Would definitely recommend to anyone!

Great service. Flowers were fantastic and delivered on time as advertised. Very reliable service. Highly recommended and defiantly will use again

Denises Flowers made us a beautiful bouquet to welcome home my wife after giving birth and it gave her a real lift. Competitive prices too...

Blown away by the customer service! Lovely selection and great tips for upkeep if you don’t know your plants! Would definitely recommend x

A brilliant local florist that prepares wonderful bouquets. They also have a great selection of houseplants if you're that way inclined.

I have got to know Arpit very well. He is a very good at arranging beautiful collection of flowers for my wife and plants as well.

Excellent local florist with a broad selection of gorgeous fresh flowers. They are super knowledgeable and helpful. Will be back!

Wonderful florist run by a lovely man. Very reasonably priced and my go-to in the area for everything from cut flowers to plants!

Excellent choice of plants and flowers that are well looked after. Great service and advice too! My go-to for plants in the area.

Beautiful house plants for really good prices. Really friendly shop front and fantastic plants. Definitely coming back for more!

Always get my flowers and plants here. The man serving is really kind and also ordered the lucky bamboo stems when requested.

Beautiful selection at Denises Flowers! Lovely service and so helpful and friendly! A local florist you must use in Borough!

Lovely little florist with brilliant choice of plants and amazing and helpful staff! Will not get my plants from anyone else

Always a good range of flowers and plants, really helpful staff and generally everything you would want in a local florist !

My favourite local plant shop, lovely owner who’s always attentive. Great choice of plants and flowers and very affordable.

Lovely flowers at reasonable prices, Arpit was very helpful and patient in creating custom bouquets which were beautiful !

A wonderful flower shop with lovely and helpful staff. They have a great selection of plants and products, 100% recommend.

Very friendly shopkeeper, gave good buying advice and offered help should anything happen with the plants. Would recommend

Great little flower and plant shop in the area, good selection and lovely helpful owner. Definitely would recommend!

Great little place! Friendly and polite service, good prices and made a beautiful custom bouquet. Would recommend!

Great Florist, beautiful flowers and plants at reasonable prices. The owner is really friendly and very helpful.

They always have a big range of houseplants, often at such a good price. The flowers there are also beautiful.

Fabulous selection of flowers and plants in great condition, he was super helpful and friendly - Thank you!!

Lovely flowers and AMAZING customer service! Always so friendly and helpful. Would definitely recommend :)

Really friendly and helpful service. Great little shop, lots of variety of plants and cute pots as well.

Really fresh and beautiful flowers at a good price. Very convenient and flexible collection service!