Direct is the best insurance company out there! My daughter had a minor at fault accident when she was 17 and Direct took care of it all. I spoke to them one time and that was it. The other car was fixed and our lives moved on. If anybody is looking for insurance I greatly recommend Direct!!!/ Steph from East Tennessee.

I was dropped without warning from this company. The reason was past claims that they was informed about. Glad, I didn't get pulled over by the cops. They took the payment, dropped me and only sent me a check for $27 when I paid almost 200 for liability for 19 days. I will not advised anyone to go with this company.

Getting the auto insurance quote online was very easy and the quote for monthly payments was very inexpensive compared to other agencies. I have only needed to speak with customer service one time and she was friendly, knowledgeable and able to help me with a very favorable result in less than 5 min.

They made the process easy. They were able to pull up all of my information for the vehicles and drivers. They provided me with the best online quote for 2 vehicles and it was very affordable even with the added extras!!!! Would definitely recommend family and friends to Direct General Insurance.

The port orange office is always pleasant but slow and short handed. The online experience was easy and great. I dont know who theman was on the 800 number but he was rude and charging way more than the website for basic. It was very unpleasant and i hung up. Went back on line and finished. Ty

Most insurance websites can be confusing to get through. Direct General's is so easy to fill out and to the point so that you can get your quote quickly. Also, I saved $37.00 a month more than what my previous ins. company was charging me. I highly recommend Direct General to all.

This is a great insurance company. The online process was quick and I've already used my roadside assistance. The only con is that it took almost 3 hours to get someone dispatched. The only good thing about it was that I wasn't on the side of the road. But overall a great company.

Everybody wants to charge the price of rent for car insurance when if you're a good driver you go a whole year without even using it. I was referred by my sister and I love it. Thank you for this affordable price, sincerely a single mom of two babies with no type of help at all

I did most of my insurance policy online. I don't have a printer so I just stopped in one of your agencies. It took all of 5 minutes to print my temporary insurance card. I doubled checked with the agent that I had done everything correctly & I was on my way. …

Searching for good rates for a teen driver can be daunting, but Direct was spot on for both our coverage and financial needs. They are saving us over $100 a month. Packages are to the point and include everything we already had, just at a better rate. Two thumbs up!!

I've been a customer of Direct General off and on for a few years now and their customer service is always amazing. Super friendly and helpful every time I've needed them. Their website is user friendly and I can easily access all my policy information. Love them!

it was the only insurance that would insure me despite a pending hurricane (it never reached us, thank God)... but I was not able to add on for a deductible/collision/rental... I hope I will be able to add on later in the future.... easy and affordable

Sign-up was quick and easy. Hopefully will never have reason to go any further. Great prices, I have a near perfect driving record over last 7 years and my quoted price was nearly $50 less a month over Geico , Progressive and DG....my previous provider

Best rate after being with Gieco paying 207 a month and getting diwn to 64 a month was awesome. I don't have any accidents and my last speeding ticket I received was when I was 17 and I'm 36 now. Thank You Direct General for the awesome rate! …

Getting a quote online was super quick and easy. Great prices. The first amount I paid was a bit higher than the initial quote but the monthly payment after that are the lowest I could find anywhere else. They send you all the paperwork and

Simple, quick, easy, and affordable. This will always be my go to insurance company. I live in Florida and the insurance is always a 6 month term and expensive monthly so I like that direct offers 12 month terms and they are very affordable.

Never had to file a claim but when it was time to renew my policy, instead of lowering my rate like every other company, they were gonna charge me more per month. I called to see if there was any thing they could do to lower it and the lady

I went to a local store in Largo FL on 66th Street. My experience there was terrible. The agent not only made me wait (there was no one in the office) but did not even made eye contact, I guess he did not want to give me that free backpack

Bought a new truck. Went to local office to insure it. They told me they could not help me. Said vin number could not be found in system. Said truck was to new. Made no sense to me so i went to geico. A month later i got a bill in the mail

Everything was fine. I've never had an accident in my life and don't plan on it. I'm 52 and don't know why I'm paying so much. I've been in the military I have taken defensive driver courses I've held a professional license and yet for the

I shopped for insurance coverage online. Direct General Insurance gave me a competitive quote. I downloaded and printed my policy at home. I saved time and money without leaving my house. I would recommend to Direct General Insurance to my

So far having only had this company for 2 months I have been satisfied with their customer service and their insurance. I would love it more if the rates were lower and there were more discounts but I'm satisfied thus far and will continue

Just terrible... They can send emails to remind you to pay them, but they didn't notify me at all that my policy was going to be cancelled two weeks later until AFTER THEY HAD ALREADY CANCELLED IT!! My wife isn't licensed to drive in this

They are cordial at every field office and follow up after you get a quote online and is typically cheaper that the one you got on your email when you finish setting up your policy. I have auto insurance with them and it has been great so

Bought a newer car insurance went down 50$ a month! Never have any issues and love the grace period they give you before canceling your insurance cause everyone falls on hard times. Direct has always been the best priced insurance company

I have yet to find the perfect auto insurance company but I have been with this one for a little while so it will do. they were the only ones who would give us a good quote considering my husband had a wreck on his history which actually

Although I have used Direct General insurance in the past, this was very far from a good experience. I was mailed a letter about 2 weeks after starting my auto policy to be notifed that my amount due had quadrupled saying I signed up for

Direct General Insurance was so extremely fast, and easy to get online insurance quotes, as well as starting new insurance policies on our vehicles. Not having to get out in the weather made it even such a nicer experience! Being able to

The thing I like is dealing with a real live person. Every time I've contacted Direct General, I've always had a pleasant experience with the agent. Never once did I get the feeling that I was taking up their valuable time. The associate

I don't understand why this company don't have more customers then already have. for one is super cheap. I mean ridiculously cheap especially here in Florida where the insurance is super pricey, They maintain a super low budget. secondly

I would not recommend this company to anyone. First the agents are hard to get in contact with. They do not return phone calls in a timely manner. I had to use email to get a response to my situation. Not everyone knows how to email. The

I gave 4 stars because I had to do a lot of searching to finally find the website I needed to be able to pay my insurance online. I also believe that this service of paying online should not be charged to the customer. If you live in an

I bought my auto policy online and it was mostly a good experience. I love that I was allowed to choose my due date. That is of great importance to me now that I'm retired and living on Social Security. On the downside when I was in the

Direct Ins is a “Joke”. Direct Ins was directly responsible for vehicle damage. My car was put in shop for repairs by Direct Ins. over a week ago with no rental car offered or provided. When I questioned about the rental by Taylor, she

The Most Horrible Experience EVER!!! Actually negative 5 stars. This company should be REMOVED from ever writing a Policy. I went online to secure a policy and was not ready to submit payment. I entered a credit card and wanted a total

I Absoloutly love Direct! I never go with anyone else. Their prices are always reasonable & they provide excellent service each time I need them. The web site is very easy to use even if ur not big on technology & they allow u a grace

Awesome experience! Very easy from start to finish and didn’t take long at all. The biggest plus is how much I saved compared to the “other” company I was with. I’m paying for twelve months what I paid for six for the same coverage!

I started with getting a quote online which was super easy to do! After instantly getting my auto quote I chose to purchase the policy. (Several other ins. quotes later... DirectGeneral was at minimum 10% cheaper than others.)

Signing up with Direct General Insurance via the Web was fast and easy! Cheaper than Geico or Progressive quoted me. Printed my proof of insurance right then. I was on my mobile too! I highly recommend Direct!

Getting the quote was easy and paying was a breeze. They were real helpful on payment methods. Got my insurance card super fast! Thank you Direct General.