During winter, the Verdi Centre store has a habit of turning up their air-con system to heat up the whole store. Visiting the store in cold weather is really uncomfortable as it is so hot in there, you have to remove your winter jackets, scarves and jerseys I have asthma and the situation aggravates it I can hardly breathe in there when the air is so hot Yesterday was the last straw It wasnt even a particularly cold day, yet walking through the store was dreadfully uncomfortable I couldn't get out of there fast enough Today I have a wheezing chest and had to nebulise at 6am Any health expert knows that warm temperatures are a breeding ground for germs and with all the sick people coming in for meds for flu and other contagious diseases, the store is generating a whole lot more sick people! Perhaps they are looking for more business!!! Whenever I complain to staff, I'm told they are cold Well, if they are cold, PUT WARMER CLOTHING ON! I thought that in the retail industry, the customer comes first Well clearly this is not the case at Dis-Chem! While in the store, I heard several other customers complaining about how hot it was in the store I shop there as it is very convenient to where I live, but I will not set foot in there again until the matter is resolved Its ridiculous to have hot air blowing on you as you walk down the aisles Its unacceptable

I had the most dreadful experience with a female assistant at the dispensary this morning. After tolerating her rude, arrogant and disrespectful treatment for a few minutes, I told her I would rather go back to the waiting area and wait for a different assistant to serve me, which I then did. This was not my first unpleasant experience with her and my husband has complained about the same issues with the same assistant. She then called her manager, with whom I had good interaction in the past, but to my surprise he was just as defensive and rude and suddenly claimed that he wants to be addressed in English although he has in the past served me in Afrikaans. Because of this horrendous treatment I again asked to be served by someone else who has better experience in customer service and satisfaction. One of the professional pharmacists then indicated that she would help me and I managed to conclude my business in a friendly satisfactory manner as usual. The first female person who served me kept on giving me surreptitious vicious stares in total disgust. I will not allow that the treatment I received today at Dischem Verdi Dispensary, where we have been going since it opened, deter me from going there again. I will just avoid be served by that person again.

Well stocked store with all you require in terms of medication, nutritional and sports supplements, baby care, elderly care, as well as mobility equipment. Large sections allocated to 'groceries', organic foods, travel accessories and even shoes. Very well stocked department for fragrances. I pre-requested my script for in-shop collection, but had to wait a whole while as this pick-up point was being used by customers who try to bypass the queue for seeing the pharmacists. This store adheres to Covid-19 hygiene regulations.

I went straight to the self-medication for a pharmacist to assist me, he didn't even care to ask questions for clarity but sent me to a lady in the supplement section. I went to find this lady and she was busy with a customer, I spoke to another gentleman who then directed me to another lady in the hair section. I asked this lady for her opinion on the product and she was very rude and dismissive to me. I am very disappointed at how I was not helped and the terrible experience there.

I have been shopping here for years and have always found it convenient. In fact I have tried to reduce shopping at supermarkets and try to buy as much as possible from Dischem because of their prices and wide range of products. However to my recent dismay I found myself having to deal with their cosmetics' manager. What a rude, arrogant, unhelpful, unapologetic, dismissive, unobliging person she turned out to be! It beggars belief how she keeps her job.

Called and was put on hold several times after requesting to speak to a dispenser. Then tried calling front desk. Also kept on putting me on hold. Neither of the two people I spoke to even acknowledged me or advised me to hold on. All the wonderful TV ads don't amount to anything when not even the courtesy of acknowledging a client is applied. Verdi branch.

Horrible ladies at the customer service desk. Got there and greeted them only to be ignored as they went on chatting away. Two customer service ladies plus cashier number 9. Waited a full 5 minutes trying to engage them. They turned to look at me only to turn away and continue chatting. I eventually just walked away. Worst customer service experience ever.

5 Star rating to Niel and the Dischem Verdi Centre Pharmacy. Thank you so much for helping us with our urgent request. Thank you for contacting us when the Bankmed Authorization did not go through. Thank you for your caring nature and Best Client Service in Joburg. You are the BEST OF JOBURG! You saved us xxxx

I bought a product here about a week ago and when I used it once it caused me to vomit, although they couldn't give me a refund because it's a used product, the male & female managers (I'm assuming) were very understanding and gave me a voucher equal to what I spent, THANK YOU!!!

Useless bunch of individuals! Made a booking for a covid test, little individual at the deskas clueless! Sister on duty was great! Computer system failed to acknowledge my BOOKING, test was done but did not receive print out of result, due to Computer failure! AVOID THIS PLACE!!

Absolute worst service! I have been trying to call in to find out if there is stock available of a kitchen scale. I have been hung up on five times and the switchboard puts my call through to the wrong department with every call. Please get this fixed as soon as possible!

I just called, selected 2 for the Dispensary. After a while someone answered and I asked to speak to a pharmacist. Whilst speaking the call was transferred to the pharmacists (I assume). Mid conversation! How utterly rude! And of course the phone rang non-stop. No answer.

This is a fairly small franchise shop, but my most convenient. I have yet to find they lack an essential I need and are that professional that they call me when a repeat prescription is due, in order for it to be prepared for me to collect. ‍♂️ …

Staff always ask if you need their help to find things. I go there every month, and I was surprised to find out that they recognize me and know what I buy. They even offer to call when something out of stock arrives. Excellent customer service

Placed order for delivery.. Took 2 days to come. The delivery guy is the most rude guy with the biggest attitude. I missed his delivery by a minute.. Called to apologize.. He refused to come back with the most ugly attitude

Always very busy and prescription area alway has a queue. Staff not overly helpful but this can be a norm generally speaking when it's a convenient site or location with adequate undercover non payment parking.

I had no complaints about entering the store with a guide-dog. The staff are friendly and very helpful. This type of service is truely appreciated, made shopping as a disabled person stress free.

Spoke to Lea a on the phone about a prescription today. She was excellent and gave very sound advice. Generally a lovely store to visit, easy access with a Woolies and other quick stops on site,

I want to commend Anthony Reynecke....Sport Supplement Consultant at Dis-Chem Verdi Shopping Centre. We went back to THAT dischem because of HIM. His knowledge and service has the WOW- factor

Worst Dischem ever.... No stock of any of the flavoured citro-sodas. As usual nobody does stock check. Don't waste time driving there. Other Dischems far better stocked and managed.

The place is extremely busy. There are 7 counters at the dispensary for scripts, yet only 2 pharmacists working. The queue was snaking through the store. Horrible experience.

My 78 year old God mother and her 80 year old sister waited in the dispensary queue for close to an hour because 3 of the 5 pharmacists had gone on lunch at the same time.

Well stocked, nice variety of choice in nearly each section. Helpful staff at the supplements and vitamins section. Wish it would stay open longer hours over weekends.

Pharmacy doesn't give disable people a separate que, they have to struggle and follow the long ques, a poor lady couldn't manage to stand for her chronic. Very sad

Probably te dischem with the worst telephonic support services of all dischems.Be sure to get cut off/forgotten when you phone in and ask to speak to pharmacist.

Went into store to get toothache remedy Three staff shouting at me to go to the dental isle.Carry on chatting to each other.I went back and forth eventually

Pathetic service waited between 30 min and 45 min at the dispensary. Without being helped. Only two people assisting. Never will I visit this branch again

Shocking. I have rung 5 times and been cut off or told their voice mail box is full. It doesn't deserve even one star but to post it I had to give it one.

Great bunch of people. Used them for years. Pharmacists who care for sure!! Reason why they so busy at times! Queues move rapidly …

Great service! A staff member went out of her way to find the right pair of sunglasses for my daughter. Thank you for your kindness

I love the convenience of the address but because of the size I don't always find what I am looking for but overall a great shop.

Terrible service. Not one pharmacist willing to help after waiting with Noone in the que for 20 minutes??? Avoid this pharmacy!

Easy, accessible parking. Well stocked and versatile pharmacy. Queues can be quite long at the dispensary for acute medicine.

Horrible. Worse than South African Home Affairs. Clear your schedule because you will wait for at least an hour for service.

Their dispensary is the slowest from all the pharmacies I've been to. You can easily wait in their queue for about 45min.

Good health products ie coconut oil and honey and nutrients. Would be great to get the green powder food from Canada.

Not great service. Waiting 10 min while nobody gets served and then they allow other people to just push in front.

Thos place is so unhelpful. Don't phone receptionist have no clue and you will be put on hold for ever.

Alwaus friendly service. queues move quick. Alway a pleasure getting essentials and medicine from here.

They almost never have medication prescribed. Also false advertising re. chronic med pick-up.

Tried calling your pharmacy, they keep answering and cutting the call. Total waste off time.

Efficient. Fairly good service. Lousy parking and entrance/exit from the shopping centre.

A certain cashier called Simphiwe is rude I'm never setting foot there ever again …

For a quick pharmacy (Dis-Chem) visit, it’s perfect, without having to go into a mall.

Nice Dis-Chem and has everything/most of what you are expecting. Parking isn't great.

Good day Would like to applaud Ryan Harford for great service at self medication

It is nice and big. Wide variety of stock. Clean. Pleasant staff. No complaints

My got to Dischem store. Great prices. Enough parking. Very convenient

Great Dischem, friendly staff. Wish they would stay open past 18:00.

Always friendly & efficient staff! Close to parking, no hassles!!!

Best customer service experience from all branches I've been to

Best Dis-Chem ever! Love the staff and always well stocked.

Nice dischem in a useful centre. Staff are always helpful

Excellent service from Lola in the cosmetics department!

Good store lots of stock. Parking a bit of a pain

Easy to reach and very helpful, friendly service

I love the staff of this place thy kind n loving

Always find what I need and efficient check out

Good not very busy helpfull and friendly staff

Great prices ... be sharp though at check out

Not to busy. Easy access. Undercover parking.

Getting all those essentials within one shop

Really good service and customer relations.

Very busy but close to home & well stocked.

Easy accescable and very helpfull staff.

Best service and friendly assistance

Great service and very convenient.

Convenient place to get your meds

Great friendly, efficient staff.

Helpful safe. Well stocked.

Convenient and great prices

Very helpful and friendly

Pharmacy service is slow.

Best pharmacy experience

Parking a is problem.

My favourite Dischem

Store looks great

Best dischem

Convenient