This review is intended for Discount Electronics - North Austin on W Parmer Lane: Look over the used computer you buy from them for additional defects not listed on the website description, and know that they can, in fact, give you a full refund if there are defects that were not listed on the website, even though they may try to tell you store credit only. The computer I purchased had additional defects not listed on the website description and that were not pointed out to me during pickup. The failure to point out the additional defects could have been an honest mistake since my pickup process was rushed on my end. However, I did not appreciate that during my return of the computer the next day, the same individual tried to tell me that they only offered store credit. I politely stated that I'd be requiring a full refund, and the guy agreed to the refund, then admitted to noticing the defects prior to my pickup. All in all, they made it right, but I didn't appreciate the "store credit only" line given that the mistake was on their end. Big deal on a $2000 purchase. There was a computer available on their website with a bent chassis that the rep on the phone said he honestly wouldn't touch. I appreciated his honesty and wonder why they would list something for sale that could fail with one more accidental drop. Discount Electronics' prices are too high based on comparing their pricing with new computers directly through Dell. For both a Dell Inspiron and XPS, I found new computers through Dell's deals page that were at the same price as Discount Electronics with chips that were 2 generations newer and other specs that were the same. I've only had one experience with them; so this review is limited to a single experience. Couple people I know have had great experiences with Discount Electronics. Discount Electronics was excellent in helping me select a computer and took the time to answer all of my questions.

This place seems to be meant for businesses and people that don't care about value, money or specs, and I've visited three Discount Electronics locations many times over the years. They re-sell used computers and accessories for a lot more than they are actually worth. You should just buy a brand new device without keys worn clean off, scratches across the display, and damage to casings. I can even justify a pawn shop, you can get at least two used laptops for the price of one here with similar specs. I let myself spend $30 on a laptop bag that didn't fit (yes the size matched), normally I look up prices before buying. Not worth the hour drive back to return it. Given there was a big box full of these old, slightly worn, discontinued bags with brand new packaging, I can't possibly think the store paid anything for them. I've worked at a few repair shops and have seen businesses or people donate their old or unused items to places like this, so why did I spend $30 when a modern Dell bag on Amazon is $20? I at least liked when they sold me a modern iMac for dirt cheap at their old location a few years ago because they had a bunch with dying hard drives. I assume the technicians didn't know the display panel was held by magnets, incredibly easy to work on. I should have bought their whole stock. If an employee of the store actually reads this, just know that you guys are at least pleasant to talk to and are very welcoming to customers.

Tim the customer service rep that helped me was so awesome. He was helpful in every aspect of guiding me in the purchase of an affordable laptop computer. He got me a great deal with a warranty as well. Tim took his time to make sure everything was working properly. He was informative and answered my questions with a great attitude. He explained everything I needed to know without being to technical so that I understood the information. Not only did Tim help me with my purchase he also let me know of a job opening within the company when he found out through our conversation I was looking for a job. He is a great asset to your company. He deserves to be acknowledged for his great attitude and exceptional customer service. Thanks so much Tim I will be back anytime I need help with my computer or another product I maybe looking for. Have a great week.

My girlfriend needed a laptop. She wanted aesthetic and long battery life, I wanted her to have something that would be fast and not lag. Discount Electronics was the 5th place we looked at including Amazon, Newegg, and Backstock. Not only was Discount Electronics cheaper, but the service was phenomenal. I called with fairly beaten up after my other experiences, and Farley confirmed stock and the specs they had immediately. When I walked in, Patience helped me check battery specs and grabbed a different stock that was an even better fit. The price was better than Amazon, the service was the best I've had in years, and we are extremely thankful for the fine folks over at DE North Austin. Thanks again for making a very stressful situation take less than 10 minutes. Should have started here, and will know better in the future.

Great Customer Service - Impressed! Our recent experience at Discount Electronic Store was fantastic, all thanks to Manager Matt. My daughter had this cool art project idea that needed non-functional computer keyboards. When I called the store, Manager Matt couldn't find many in stock in the store, but he didn't stop there.He went out of his way and managed to get 20 keyboards from their warehouse within a few hours, and he didn't even charge us for them! Manager Matt's willingness to help and his quick action made a huge difference for us. It's not often you find such dedicated service. We're really thankful for the extra effort. Kudos to Manager Matt and the team at Discount Electronic Store for their awesome help. A Grateful Mother & Enthusiastic Teenager

I needed a desktop computer and I needed it quick. Having a good experience with Discount Electronics several years ago, I knew my options there would be pretty much what I was looking for. The computers there are not brand new but not that old either and they stand behind the product. Also, the prices are reasonable. Daniel was the store representative helping me while I shopped the floor models. He was very helpful and I was impressed with his knowledge of the Dell desktops and their technical specs. It didn't take long to make a decision. I've had the computer for a week and everything is great. Thumbs up for Discount Electronics and thumbs up for the north Austin store rep Daniel A.

I left DE in Round Rock, fuming. I was misinformed on what they could do to re-image my computer and on top of that I was in the door before closing time but they wouldn't tend to me because they had already closed out the register. They suggested I go to the Parmer Lane DE. What an inconvenience! BUT I had no choice. Well, let me tell you, Eric and Farley turned my fuming, most irritated face frown upside down. They took care of my situation and talked me through the whole re-imaging process with great customer service. I will now make W Parmer DE my store of choice eventhough it is further from my house. Thank you, Eric and Farley, for making my horrible evening better.

I brought my laptop in with an upgrade part I purchased online. My tech savvy friend recommended them for the installation and HOLY COW! They were fantastic! Excellent service, friendly, efficient and informative. I recently brought in another part to be installed and even though the part couldn't be installed on my laptop, the employees were super helpful and accommodating. They even recommended alternatives to what I was trying to accomplish AND were very apologetic for not being able to do what I was asking of them (at literally no fault of their own) I will be returning with any more services I need and I can't recommend them enough.

The service is awesome if I could give them a 10 stars and more I would. I was needing a laptop or pc that would be compatible with a program that I was using for dou screen. And they actually made sure the system and item was purchasing would meet my needs and was compatible for the program before I left the store. I have not had customer service like this in along time they go above and beyond for you. I highly recommend them. and PRICING OMG WOULD FIT ANYONES BUDGET.They truly care about their clients. Will be a customer for life.

I ordered a new desktop online and wanted to add some additional features like more memory so I called in and placed that order on the phone to make sure it went with my new desktop. When the new desktop arrived it did not have the additional features I had paid them to install. So I called on a Saturday and spoke to a rep named Javier who made the process super easy! He emailed me a mailing label and then had the updates installed and the computer back out to me in less than 3 days! The price was better than fair and the customer service is unmatched. These guys are the real deal. 5 Stars from this satisfied customer.

The team looked out for me so well. I had been having chronic issues with a server. I was told the next time the issue arouse the team would have it replaced. The manager, I believe his name is Matt, took great care of me. I had to drive in from Houston everytime I had an issue. So they were sure to coordinate with me on a release of my replacement server. It happens to be more of a gaming style server, but it is superior for my needs for video editting and I haven't had a single issue. I've been a happy customer sense I picked up my first laptop and have continued to be satisfied by the products and service with DE!

Ignore these crooks. Went in to upgrade DDR4 RAM for my laptop and desktop. I was quoted 300 dollars for 32gigs of laptop 2666mhz DDR4 RAM!! Which is literally INSANE pricing - paid $75 for Kingston RAM on Newegg. The associate made a long sorry excuse for all their RAM going to their machines they sell- and even admitted I could do far better online. I vastly prefer to support local businesses - but when they are attempting to clearly gouge a customer like this - there’s no way I can recommend this place - if I need so much as a can of air, or $5.00 mouse - I’ll pass on Discount Electronics from now on.

I bought a new laptop and could not connect and use a larger monitor to it without leaving the laptop open. I went to the Parmer Lane location to purchase a docking station. I was assisted by Tim. He was very helpful and informed me that no docking station was needed, it was a setting on the laptop that would fix my problem. He then proceeded to start my laptop and adjust the setting as needed. I brought my laptop home and everything works as I had intended without costing me anything! Tim was knowledgeable and a super nice guy. Discount Electronics is fortunate to have him as an employee.

Dropped in looking for a dual-monitor setup for home office / productivity. Brandon was friendly, welcoming, and knowledgeable. After discussing my needs, he informed me that certain components I had at home were honestly superior to what they had in store. After that, he personally browsed the monitors they had in stock to find the cleanest examples that exactly matched the feature set I had specified. As a lapsed PC enthusiast, I appreciate someone who knows their shizz and can get the message across without condescension or upsale. A++ , would again, ask for my boy Brandon.

Going to the Parmer Discount Electronics location is a must if you want both quality products and quality customer service. In particular, Tim is a delight to talk with and incredibly knowledgeable about PC repairs and processes. Matt G is also very helpful and the two of them were stellar at diagnosing what was wrong with my computer. I highly recommend going to this location, you won’t be disappointed. There’s also a great coffee shop next door to stop by if you’re getting some repairs done! Thanks again to Tim and Matt G for the excellent customer service and skills.

I spoke to Matt B. on the phone this morning and he answered all of my questions so I asked for him when I got to the store. I'm not experienced with the technical aspects of laptops. Matt looked up my last purchase as I needed the same type of laptop. He showed me available models and gave me good information on each. I went with a newer laptop that will be compatible when Windows 11 is enacted. Matt was very easy to work with and I would recommend him to anyone, especially those who aren't tech savvy. I can't wait to stop using my 12 year old slow laptop!

Our company buys all our computers from them! Absolutely love the friendly customer service they always give us. The wait time can be a little bit of course if other people are in the store too but that is completely normal. We worked with Jozef this time and he was the best! Knew what he was talking about and gave extremely good recommendations. The computer he helped me pick is absolutely perfect and I am now sitting waiting on my computer to unfreeze because I am multitasking too much at work. I really love this company and their great staff!

I've been a customer for well over 15 years; it’s the first place I go to when I need computer accessories, one-off adapters or just about any Dell branded peripheral. On rare occasions I ask for help; I could have asked ChatGPT how to recover data from an SSD, the correct enclosure and all the land mines to avoid, but lucky me Daniel just clocked in for the day. Daniel's help was invaluable... his experience and knowledge is why any future help I need I'll skip looking it up on the Internet and look for Daniel at Discount Electronics!

I brought in an old MacBook Pro that I had almost given up on. Half the time it wouldn't boot, and the other half of the time it would crash when starting any application. I saw a reference to a GPU failure in the diagnostic call stack, and mentioned that to Matt Gustafson, who was helping me. He did some quick research, found a promising lead, and made a change to the power management in the system settings. And voila! It's worked flawlessly for the last 3 days, and I'm confident it will survive for a good bit longer.

Matt B was so friendly, helpful, and a wealth of knowledge! I was feeling overwhelmed with the process of needing to buy a new laptop for work (videoconferencing) on short notice and trying not to have to spend a fortune on it. He helped me figure out the best options to support my video calls. I learned that Discount Electronics carries professional-grade computers and has a great selection that's also affordable, and a 7-day exchange policy. I appreciate Matt helping make the process easy and minimally stressful.

Our company buys all our computers from here! We have been coming to them for at least 8 years and they are always extremely caring and seriously know their stuff. I recently came in to this new location and it is gorgeous! Diana & Eric were a joy to work with! I will definitely come back because of their wonderful customer service! I am so thankful this business never went under during Covid! We need them way too much! The only affordable place for computer supplies that isn't a walmart or best buy!

Brandon was SUPER helpful! He asked us about what specs we were looking for as well as our price range, and not only found a great computer in the back room, but also price matched the website, saving us about $75! However, he was pushed out of the way by the person who talked to us in the store first, but didn't sell us the computer. He got the commission, but Brandon did all the leg work and helped us find a great deal. Definitely recommend if looking for a good used PC.

Kris was absolutely wonderful today My husband is walking out with an incredibly powerful laptop that actually meets his specifications ! With a one year, don’t-have-to-buy-it-separately, warranty. Almost bought a lesser machine for more money at a big chain store the other day, so I’m much relieved that this place caught my eye the other day. And? They have fish. And art work that truly pops all over the store. (And I got ice cream) So, pretty much a win win win win

This store has everything! I wasn’t sure what I needed but Eric helped me find exactly what I required for my job. He stayed within my budget and never tried to up sell or pressure me into buying things I did not need. Of course the next day I needed a bit of help getting things running (my inexperience) and Daniel jumped in and was very patient and kind helping me figure it out. I am so happy I went to Discount Electronics. I will definitely be going back. Thanks guys!

I stopped into the North store a few weeks ago and purchased a Dell tower from Diana who was amazingly helpful. She's forgotten more than I'll ever know about computers;-) I went back yesterday to purchase another Dell tower with a 2TB SSD and worked with Patience. Again, another young woman who blew me away with her knowledge. Picked it up today and was greeted by Tim, and manager Matt. These people are ROCK STARS! Great Team! Thanks, y'all. Sean Lambert - Moorespeed

This is definitely the store to go to if you need a computer. Great selection and warrantees, and the prices are far below what I ever anticipated. And significantly below what you would pay for new equipment. Staff are knowledgeable and extremely helpful, and provide lots of additional useful information. In addition to buying a computer, I had them service my old one. They did this for an absolute fraction of what it would’ve cost if I had used the geek squad.

Tim was so helpful getting me everything I needed for a second setup at my coworking space. He tested everything, got me all the cables and cords - and loaded everything in my car! Such a wonderful experience. I didn't want to spend a mint for a second workspace away from my home office and was tired of lugging around my travel monitor. UltraSharp Monitor + docking station + mouse + keyboard for $365. BOOM. If you need help - go see Tim at DE-North.

My computer had some horrible glitch with the "black screen of death" this morning, and Matt G. was able to walk me through the steps to restore my windows and computer back to operating status. He is amazing and very knowledgeable, had patience with me as I was hysterical, and he was able to solve the issue over the phone. He is invaluable to Discount, and a lifesaver with his expertise. Matt has my highest praise for his help this morning.

My wife and I had an incredibly pleasant experience at Discount Electronics in North Austin. We were assisted by Patience and we couldn't have asked for a more informative and accommodating person to help us. Patience guided us to the computer that would best fill our needs. She also really listened to what we had to say. We are really comfortable with our purchase and would recommend Discount Electronics to family and friends.

Although I consider myself computer literate and own an Android cellphone, I have not kept up with computer technology. Matt B. answered a ton of my questions and was instrumental in my buying a lightly used , fully warranted, Dell E5470 Latitude laptop with Windows 10 downloaded. I have bought 2 other Dell computers at DE over the years and strongly recommend them to anyone wanting a great deal on a used laptop-John in Austin

We have always had a great experience with Discount Electronics. Even way back when they were on Anderson Ln for so many years! But this time, my experience was even better. Tim is knowledgeable, thorough, very nice & friendly. He quickly understood what I needed, easily made a few recommendations, checked out the equipment I selected and did it all with a smile! Go see Tim! He will take great care of you! Best - Denise

I have been procrastinating for a long time about updating my 23 year old laptop. It was time, to Google “affordable lap tops in Austin.” A few places came up, but hands down Discount Electronics was the most affordable. Matt helped me and was uber patient while I asked so many questions, anybody else would have been checking their watch. I HIGHLY recommended DE if you’re looking for quality work at affordable prices!

I ordered a chromebook, which I realized once it was received that did not meet my need my needs. I ended up giving it away because by the time I had paid their fees for shipping and restocking fees it was a big loss. They only offer store credit and sent an email stating they didn't have anything in stock that would work for me. Be sure to read their return policies carefully so you don't get blindsided like I was!!

Brandon was INCREDIBLY helpful, knew exactly what my brother needed, even though we only had a few criteria. We were in and out of the store in less than 30 minutes. My brother LOVES his new computer and it is EXACTLY what he needed within the price range that we could afford. The store is beautiful, clean and welcoming. Brandon totally ROCKS and if you go into the Parmer Ln. store...ask for him. He is AMAZING!!!!

Patience Swanzy helped me at the Parmer Rd. Austin store today. I was totally unsure about a Chromebook for my wife and was amazed how knowledgeable she was and helpful in everything I asked her. Then she just let me sit there and get used to the floor machine, while she rang me up. I have bought from D.E. for many years, while I was in business, and now when I'm retired. Thank you all. Bill Driesslein, Blanco, TX

Visited the North Austin location for the first time last week after having browsed online for years. Everything I looked at was in excellent condition and at a great price, it was difficult to make a decision! Thankfully, Patience was tremendously helpful and I walked away with a great mini PC at great price (using it to write this review!) I highly recommend and will be a repeat customer. Thanks again Patience!

As soon as I walked in, Diana was there to assist and get me what I needed. I went in for laptop and monitors - I was directed to the best for me and the best deal. She was knowledgable and so very likeable! Customer service experience is important to me, and if I have to come back again for something else I would ask for her : ) Great location, has a good variety and consistant deals.Thanks!

We found a good deal on a Mac Book Pro laptop. The Service was excellent, Matt B. made sure we had the right charger and when we came back needing help with the Bluetooth set up he didn't take more than a minute to fix the problem. We are older and not too computer literate so it was nice to have someone who was patient with us and made sure all our needs were met even after the purchase.

Daniel was such a huge help for me and my husband. Our teen asked for a PC to access video game not offered for the Switch. We are so clueless about what is needed and we're feeling overwhelmed by all the options. Daniel gave us a short list of well-reviewed laptops and desktops with details about whether we should (or could) upgrade memory. All within our price range. Thank you so much!

I have just bought my second computer from DANIEL at DISCOUNT ELECTRONICS. He is a super guy and has gone out of his way to make my purchase the very best that he can and I am so pleased. He deserves a raise and a promotion. Truly, DANIEL has gone above and beyond anything I expected and I will continue to purchase my computer needs from DISCOUNT ELECTRONICS and DANIEL. Thanks so much!

Staff seems very knowledgeable, friendly and helpful. Tim gave me some good DIY advice on how to transfer data off a busted laptop. I brought the old hard drive in and he quickly matched it up with a $15 USB enclosure and told me what to expect when I start the transfer. Now I have all my old data transferred and my old hard drive as a spare backup USB drive. One happy customer!

This place rocks! So do the people who work there! Last week, Tim helped me purchase a docking station for my work laptop. It took us a couple of days to get it working, between the foibles of my laptop and my employer's IT dept., but Tim had my back every step of the way. I'm a happy customer now, and Tim and the crew at DE on Parmer will take care of you, too!

I am not a sophisticated technology user. But for many years I've been going to Discount Electronics for my computers and service needs. No matter which store I go to, the technicians are highly skilled and dialed into my specific needs - not to mention I usually wind up spending less than I thought. I highly recommend them if you haven't yet given them a try.

I was fortunate to choose the local Discount Electronics shop. The selection was quite good and better yet, I've never had such excellent customer service in a computer store as given by Diana there. She installed a clean version of Windows on the computer purchased and also tested the computer and accessories before I paid.Thank you, DIANA!

I have shopped at both the round rock and W. Anderson Ln. locations and found amazing customer service both times. Brandon was an awesome help, finding a great machine for my wife to use, catering it to the specifications we were looking for and keeping us at a phenomenal price point. It’s so easy to see why Austin loves discount electronics

I recently purchased a tower and monitor from Discount Electronics. My salespersons name was Patience at the North Austin store. Patience was un-commonly helpful, patient with my ignorance of electronics, sincere and possessed of a wonderful attitude. Thank you Patience for making what could have been a difficult process quite easy. Charles

I am super happy with my recent desktop purchase from Discount Electronics! I was able to save alot of money and still get a powerful computer. The customer service from Eric was outstanding!!! Eric was very knowledgeable and friendly! Based upon my experience, I’m already thinking about my next computer from Discount Electronics!

I went into the store unable to log in to my malfunctioning computer. Tim very patiently helped me log into the computer and change my password so I can continue to use my computer. I am poor with computers but Tim gave detailed instructions so I was able to access my computer bypassing the malfunction. Thank you, Tim!

I’ve had nothing but great service with the devices I’ve bought from this location! They are very friendly and don’t make you feel like an idiot if you’re a little less than tech savvy. All around great service but Diana and Brandon have been especially helpful as of late! Thanks so much and keep up the good work!

Once again Discover Electronics was fantastic. 4th machine I have gotten from them over the years.... and this time I got to go into the store and work with Patience who was MOST helpful. Been a while so my knowledge is out-of-date. She located exactly what I was looking for in short order. Patience was amazing!

Well, my laptop was looping back to nowhere and Eric took several attempts to revive it, he was patient and informative the whole time. Finally he helped me by prorating me into a very nice laptop I normally could not afford. I love my like new Dell laptop. Thanks Eric, he will be my go to at Disc Elec. :-)

Brandon S at the Discount Electronics location on Parmer Lane was fantastic! He was very approachable and kind. Even though we are not as knowledgeable with certain technology, he made it easy for us to find what we needed in our price range. We will definitely continue to shop at this location. Thank you!

Eric hooked me up! Called and told him what I wanted, and less than 30 min later, I have my first Mac. Thought I wanted something else until Eric provided more information and they had something even bette that I didn't think I could afford at the time. I appreciate the smooth transaction and attention.

Eric B. helped us with the purchase of a laptop for general home use. He was patient and honest in his direction of choices, and especially in not trying to sell us something we did not need. We appreciated his time, understanding and honesty in his customer service through the purchase process.

My boyfriend Austin and I stopped by for a laptop for his insurance adjustor class. Matt B was fantastic and we found the perfect laptop at a great price point. We also upgraded the ssd and it was ready the same day. Super speedy, efficient, and professional service. We are satisfied customers!

Extremely helpful Eric had me set up and out the door in less than 15 minutes very impressed My computer is tiny very thankful. He also swiped my old computer and recycled that in the screen since it's obsolete keep up the good work!!!! Pretty clean for less than 400 bucks I'm impressed!!

Mrs. Patience helped me identify the desktop I needed, according to all specs which I provided. She answered all my questions and was very pleasant and professional throughout. She provided additional information via email. I was extremely satisfied with the service she provided. Thanks!

What an experience..clean, organized, knowledgeable help, Ted Lasso kind of feel good sincere joyful help!!! I am just passing thru but if this represents Austin holy cow.. I didn't want to leave..Rare no matter where you come from.. I can't recommend enough. Daniel special thanks!!!

Was looking for my first real laptop after years of using chrome books and got a lot of help from Matt B! He showed me a couple different models, explained what the labels meant because I'm hopeless with computers, and even got some apps installed for me. Had a great experience :))

My husband Tom and I were greeted by Patience who gave us excellent attention and guided us through the process of choosing just the right laptop for me. We were very impressed with the quality and quantity of choices at a super reasonable price. We highly recommend this business.

Eric and Patience did a great job installing a new solid state hard drive in my laptop and in explaining how to work with it and with the old drive that was encased for use via usb. Great experience! I intend to recommend Discount Electronics to anyone in need of computer service.

Even though it was the minute they opened at 8am, Tim was ready to help me. He provided the expert knowledge and took the time to test out the docking station, even though it was brand new. He got me a better product than I thought I'd get, at a much lower price. Thanks Tim!

Very nice open store. Relaxed atmosphere and easy to get quality information and great deals. Brandon was super helpful in assisting me in selecting a nice, lightly used Lenovo laptop. I will definitely be back for other cool stuff. Keep up the good work and thanks again.

I had a great experience at Discount Electronics with the help of Darla. I called to make some inquiries and Darla was extremely helpful. After discussing some options she helped me pick out exactly what I wanted in a desktop. It was ready to go when I arrived that day.

Matt B. Help mi find a micro computer with WiFi. Matt was courteous and made sure everything was functioning before I left the store. This is the second computer I’ve purchased for the house as a browsing and light application use pc. Always a wide variety of selection.

Eric was extremely helpful and knowledgeable. I needed 2 PCs and 2 monitors. He was able to determine what computers my shop needed based on some quick data which I provided. He got the equipment together and even help me take everything to my truck. Thanks again Eric!

Worked with Tim to get a new computer for our directories. He listened to what I needed, walked me through the website to the right computer, got it same day to the store and when I arrived he tested it to make sure that it would work for what we needed. 10 out of 10!

Purchased a laptop from Discount Electronics online. After a snafu setting up the user, called the Parmer store and talked to Tim. Took the laptop into the store and within 15 minutes he had the issue fixed and ready to go. Very happy with the customer service.

I recently purchased a restored Microsoft Surface and a new (to me) Dell 24" monitor. The service was great - the price was eye-popping good and the guys at the desk set me up with all the right cables. Like the Apple store Genius Bar without all the tourists.

Eric provided the best customer service. This was my second time in the store and he both times he was very patient and knowledgable. He didn't try to over sell things to me. He truly listened to what I was looking for and provided me the best options.

Even though my warranty was out of date, Farley tested my computer to determine if I needed to take it for repair. It works now and he took the time to explain what likely happened. I really appreciate it! I will definitely return! Thank you, Farley!

My internet order laptop came with the wrong hard drive, but Tim at the Parmer Lane location quickly resolved the issue and made sure the OS and drivers were updated and the system was fully working. Great customer service and a good experience.

I was in need of help and Matt was a huge help. An unexpected emergency computer replacement had me in a tough spot and Matt came to the rescue. He was very helpful and is a great asset to Discount Electronics. Thank you Matt for your help.

I was not happy with my purchase a few days ago. But Patience was, well, patient with me. She was knowledgeable of the type of laptop I was interested in upgrading to, but she didn't have a know-it-all attitude. I'm happy to have met her.

I received great assistance from Daniel Anderson in setting up my laptop and monitor. He took the time to explain everything clearly and went above and beyond to ensure I understood the process. I greatly appreciate his help. Thank you!

Had a very positive experience. Needed a new refurbished computer, and Matt B. was very helpful and knowledgeable, and was not at all pushy, which I appreciated. I got just what I needed with zero hassle. Would definitely recommend!

I went in to see if I could find a desktop to fit a video graphics card that I already had. Matt B was very helpful and had the computer ordered for me in a very short time. If you need any help with computer this is the place to go

I lost a board jumper while at customer site, Matt G, Patience and Tim really saved me. They found a few jumpers and really save me. Thanks guys, I've shopped with DE since you were located on Lamar, I've always had great service.

Came in for some accessories but while I was there Matt and Tim gave me great guidance about high-performance PCs and more; I hope to come back for that. They also have a very affordable selection of nice second-hand Macs and PCs.

Talk about a great place to get computer parts, gadgets, and overall great customer service. Remember RadioShack? Yeah, this isn't that. Need a cheap laptop, tower, random, computer parts, etc.... Come here! I love discount!

I have purchased many laptops at Discount Electronics. The people there are excellent. Today Mark at the Roundrock location helped me solve my problem with my laptop. Mark is a great example of the excellent team they have.

Brandon is the GOAT. Literally would give me the shirt off his back. Amazingly kind!!! This is my new favorite computer store. And I have been floundering since Fry's closed. Going to be telling everyone about this place!!!

Wow !!! Super impressed with Jozef. I came in he listened to my needs, and helped me make a great choice on a PC based on my needs and requirements without overselling me . I highly recommend him !!!! Well done A++++++++++

Why buy new when you can save money and get better equipment. I had a great salesperson, Matt help me out and I left with everything I wanted and more. Now I have a totally new system, with an extra laptop for backup.

I want to give a great shout out to Matt B he was so amazing. He fix my issue real fast I’m so please great job. I appreciate everything , now my son can start school. I gave him 10 stars. Thank you so much, Matt.

We really appreciated the help we received from Matt B.! We were trying to figure out what computers to get for our kids and he made the process so much less confusing. He was extremely knowledgeable and kind.

Came into purchase a replacement laptop.Was assisted by Matt B. He steered me to a machine that fit my requirements and set me up to be operational in easy order.Knowledgeable,patient, and competant. Thanks.

Is was informative and productive. Daniel was considerate and patient with all of the questions we had. We'll continue to shop with DE North Austin. He should receive a 5 star rating with lunch. Good job.

Diana greeted me as soon as I came through the door, listened to my needs and helped me sift through the options for the features I wanted, at a price I liked. Got a great monitor for a great price!

Tim was awesome and very helpful. Even opened a card reader for us to make sure it would fit our compact flash card from an old Boss BR-900cd digital recording studio to pull some old music. 10/10

Shannon was the salesman who helped my daughter and myself out last week! He was FANTASTIC and took the time to help us find the perfect monitor. Great customer service -- thank you, Shannon!

Needed a niche part. Dianna looked through a random part bucket and found something close enough to try. Glad to know they're just down the street and willing to help with an odd project.

Bryan assisted me in making a thoroughly informed buying decision. When challenged he showed me comparative options and was able to respond satisfactorily to all of my questions.

Great, friendly service. Matt G. was very helpful. He assessed the issue, solved the problem, and completed the necessary repairs in a very timely manner. Thanks for the help!

Matt was instrumental in my choosing the best laptop for my busy Automotive shop. I'm very happy with my Dell Rugged 5420 purchase. Takes a licking and keeps on ticking.

I bought a laptop today with the help of Tim at the Parmer Ln store. Very knowledgeable, answered all my questions and made sure I got everything I needed. Thanks Tim!

The staff on Parmer Ln is first-class. Patience was extremely patient with me and helped me best identify a laptop to meet my needs and answered all of my questions!

I went in to buy desktop for husband's birthday. MATT B was very helpful and also made sure I understood what I needed. I will definitely be back to buy from Matt.

Went in today to get a new laptop and some guidance. Had a great experience with Shannon who helped me select two laptops and got them set up as needed. Thanks.

Eric B. at Parmer store was great to work with despite store being busy when I arrived. He patiently helped me try out four options before I picked my new Mac.