Tenancy 2/136 Frankston - Flinders Rd, Frankston VIC 3199, Australia
Domino's Pizza Frankston (vic) is a Fast food restaurant located at Tenancy 2/136 Frankston - Flinders Rd, Frankston VIC 3199, Australia. It has received 269 reviews with an average rating of 3.9 stars.
Monday | 11AM-12AM |
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Tuesday | 11AM-1AM |
Wednesday | 11AM-1AM |
Thursday | 11AM-11PM |
Friday | 11AM-11PM |
Saturday | 11AM-11PM |
Sunday | 11AM-11PM |
The address of Domino's Pizza Frankston (vic): Tenancy 2/136 Frankston - Flinders Rd, Frankston VIC 3199, Australia
Domino's Pizza Frankston (vic) has 3.9 stars from 269 reviews
Fast food restaurant
"We ordered a couple of pizzas to be delivered, one being a margherita (I'm a vegetarian) Disappointing to find the margherita was covered in ham"
"Much like a few other reviews on here I ordered online"
"Ordered a spicy veg trio, and obviously you’d think it’s vegetarian and all but we found a piece of bacon in it and was really just disappointed"
"Once again (unfortunately) I must report that the products from Frankston Dominos were of unacceptably low quality"
"to the gentleman that made two mini pepperoni pizzas on thursday 3rd february at 10:48 pm under the order name juke, the pizzas you created were unearthly, truly spectacular"
We ordered a couple of pizzas to be delivered, one being a margherita (I'm a vegetarian) Disappointing to find the margherita was covered in ham. Called back, they advised they will make & deliver correct pizza. Was happy enough with their resolution, BUT no one turned up. We called back to get an ETA, only to be told by the same girl that they dont have a driver so can't deliver my order. *No call to let us know my meal was not coming - Poor customer service right there! *Then they refused to refund the cost of the pizza - Disgusting service! Best they could do is to offer me a free pizza next time I order one... I guess as long as the order is not tonight though!! Looks like it's cereal for dinner for me tonight The man in charge tonight said there was nothing else he could do and when we asked for an email addres to escalate our complaint, he suggested we do a review!! So here is your review - if I could give zero stars, I would for your poor all round service!
Food: 1
Service: 1
Atmosphere: 1
Much like a few other reviews on here I ordered online. They missed 1 of the 2 pizzas they were meant to deliver I rang straight away, was told it was coming out and won't be long. After an hour I rang up to see where it was, they still said it's coming and not far Another 40 minutes before I ring again. Now they don't know anything about it so it's not coming. No refunds either, there said we can offer a free garlic bread next delivery. There won't be a next time. Got to have rocks in your head if you continue to order from dominoes Frankston. Theft on top of terrible pizzas, what a terrible place to eat.
Service
Take out
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 1
Ordered a spicy veg trio, and obviously you’d think it’s vegetarian and all but we found a piece of bacon in it and was really just disappointed. The excuse we got was “we work with those ingredients too” YEH NO, cross contamination is not followed here and they do not respect that fact that some people rely on the vegetarian menu...with respect to cross contamination being taken care of. What if someone was allergic to a certain ingredient and you killed them due to poor hygiene skills yes cross contamination comes under hygiene!!! Was very very disappointed :( won’t ever be eating at dominos again.
Once again (unfortunately) I must report that the products from Frankston Dominos were of unacceptably low quality. Soggy, uncooked, doughy pizza & garlic bread so poorly cooked that the butter hadn’t even melted. I find it hard to understand how Langwarrin can ALWAYS deliver quality products, crisp pizza, cooked garlic bread, full thickshakes; but Frankston NEVER do? I believe they have the same owner – so is it staff, store management, a faulty oven at Frankston - what is the problem? Either way, we will continue to frequent Langwarrin; but will have to find alternative pizza in Frankston.
to the gentleman that made two mini pepperoni pizzas on thursday 3rd february at 10:48 pm under the order name juke, the pizzas you created were unearthly, truly spectacular. although i do not know the gentleman’s name, he was so impressive that not only did he make the two most perfect pizzas, he cured my unborn child’s leprosy, turned water into wine and far exceeded any expectations i had leading to the order. if dominoes towerhill does read their reviews, please check the cameras to see which beautiful specimen of a human being constructed these pizzas and immediately give them a raise.
I received a dominos brochure in mail and decided to deviate from my regular pizza provider (Pizza Now Somerville) and give it a go. Issue 1 - The supposed 20min delivery took 70mins and wifey missed out on dinner as she had to go to work. Issue 2 - The quality and quantity was half of what I receive at my regular pizza shop; let alone anywhere else. 2 dominos pizza’s will fill my stomach where as half a pizza elsewhere does the same thing at 1/4 price. Should make everyone question how dominos get repeat business? First and last time for me and my family.
Terrible, very very late, that is if it ever shows up, i've called 3 times now, they told me each time it was "on the way" when i live 5 mins from the store............. Quoted 20 mins, still waiting and it's been 2hours now. You need to fire the Indian that works there, he was rude, doesn't understand or speak English so he shouldn't be answering phones and he hung up on me twice saying he can't find to order, after calling dominoes 1300 number they magically "found my order" and quoted me another 30 mins wait. 2 and a 1/2 hours waiting now.
Received delivery with missing drink and garlic bread waited 30mins for them to send out missing item bare in mind in hotel 5 mins up the road had to call them cos they forgot waited another 30 mins so now and hr after they deliver a garlic bread but still no drink so it's now 1.5hrs and all I want is my drink
Service
Delivery
Meal type
Dinner
Price per person
$20–40
Food: 2
Service: 1
Atmosphere: 1
Recommended dishes
Dominos Pizza
Ordered the 3 x traditional pizza special but the pizzas had to be modified due to dietary requirements, you guys did an amazing job and the plant based beef burger pizza was amazing, thank you so much. Unfortunately even after providing specific instructions to find our place (which can be a little tricky) the delivery guy still go lost lol. Oh well we got there in the end. and the pizzas were still hot. Absolutely delicious, thanks again guys !!!
Constantly Burning the Cheese & Garlic Scrolls. Last pizza looked nothing like the picture, and was undercooked. Delivery was according to them supposed to arrive at 20:10 it then changed to 20:36 Pizza arrived at around 20:44. The fact they got 2 not 1 star is because each delivery Person was Courteous and Polite and well presented EDIT: This Situation above was corrected and Dominoes staff were very nice when I went in to speak with the Manager.
My Hawaiian pizza was spicy which I can't handle. And the guy who served me didn't charge $8, he charged $11 even tho I showed him the app for my special I still have the receipt. This was Friday night im normally happy with u guys but not this time.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 1
Service: 2
Atmosphere: 5
Recommended dishes
Mini Value Range Pizzas
Only gave a one star because the pizzas are good. Ordered online gave my mobile number but selected no marketing then got SMS messages for months. message stop up to 10 times, even blocked the number and keep getting messages. after trying to call head office finally got help via Facebook complaint I Hope? let you know but know sorry for the harassment don't put your number on line or on't order on line would be better
Like many other reviewers here, simply too little toppings, too often. I don’t want a replacement voucher for a substandard pizza… I want the Frankston store to meet the Dominos standard. I have been ordering Dominos pizzas for over 20 years, and never had the frequent disappointments that I have had with the Frankston store. If I cannot order from the Frankston store with confidence, I won’t order from them at all.
They made a mistake on my order(vegan pizza), asked me "you got a problem mate? You should have said vegan cheese for your vegan pizza", told me they'll send another one which will take up to one hour (3.5 kms away), came after 2 hours and cold
Service
Delivery
Meal type
Dinner
Price per person
$100–120
Food: 1
Service: 1
Atmosphere: 1
The best customer service and meal around thanks to Kye and Mason for helping out the U16 Boys from NSW competing in the Indoor Cricket National Championships. They helped us out with a great dinner package for the players. Thanks for taking care of the players delicious pizza and garlic bread. Go see Kye and Mason for your next meal at the Frankston- Flinders Road store.
Ordered a veggie supreme as i am fasting today. And here comes my pizza with a slice of ham. Called the store and Nathan answers with no customer service and says it happens he can send another one. Well the fact that you dont carefully select the ingredients just shows how much care you put into each order that comes through. Would rate a zero if i could!!!
Pizza order was collected on time. The Premium Supreme and Vegan Traditional were tasty, while not gourmet quality. Price was exceptional for value. Would happily go again.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 3
Service: 4
Atmosphere: 3
Recommended dishes
3 Large Pizzas & 3 Sides
Watching the young man bite his nails and wipe his nose several times prior to cutting our pizza was disgusting. Then to see our pepperoni pizza was mostly cheese was also disappointing. Terrible hygiene amongst the staff!
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 3
Dominos is my go to pizza place, their food is great and drivers are awesome. Jason delivered my food tonight and was absolutely amazing! He was on time, polite and very careful with my food which is great. Couldn’t recommend these guys more
Service
Delivery
Meal type
Dinner
Price per person
$20–40
I think they sold the place to someone else, coz I was there on 28/10/2020 and all pizza topping was robbed, I got a pepperoni had one round of pepperoni per slice, and I got also a onion and beef and I got a sprinkle of minced meat on top, I could count. Rubbish never again and stop send me a message every day. GG
Pizza always fresh from Frankston delivery on time and if they forget something only once this happened they were so kind to bring it back al fresh beautiful Mannered delivery service and phone service
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Got mad food poisoning from here that lasted about 4 days. This place is great If you have no other options and plenty of money. You want extra cheese? That's $5. What a joke.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 1
Service: 3
Atmosphere: 3
This Domino's is great! Pizzas are always made well and very quickly. I always order online and pickup myself. I've done this dozens of rivers and I've never had a single problem, and most of the staff seem to know who I am and which order is mine when I come in - which is really nice.
Fantastic deals. Large pizza + 3 sides (meatballs, garlic bread & cheesy garlic bread) for under $15. Service is very cheery and polite all the time. Cannot fault the young staff, they really are a delight. Shake machine broken tonight (36 degrees), much to the dismay of my children.
Fantastic service. Always fast delivery. The pizza Always fresh and tasty. Never been disappointed with this store within 12 years. Good job guys.
Service
Delivery
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
If there was a zero, I would choose that, 2 pizzas in 1 hour, first was missing half of toppings, next one arrives as replacement, still no olives or mushrooms, just pineapple thrown on top,,,the most unloaded supreme.pizza ever..I will never order from this store again!!!!
I am sorry to say, to much sauce and cheese (increased moisture) creating a thick layer on the dough therefore a undercooked soggy pizza.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 3
Service: 5
Atmosphere: 5
I mean it's nothing fancy by any means but it's cheap, quick and tastes better than most fast food. It is indeed a bit more bang for your buck and that I can value. Deliveries are also quick and that's great too plus ordering online is comprehensive and simple.
Usually a good experience here. Though this time for what I would've thought was a simple order, we waited an hour plus for our food to come. Then they forgot a part of our order. When the second part came it had clearly been microwaved. Severely disappointed.
Worst $15 I've ever spent!! 1 large pizza the weight of the box and contents was less than the weight of an apple!! Would feed a small child ( the entire pizza!!) Absolutely disgusted with quality..better off buying a $2.99 pizza from Coles..never again
This is my favourite dominos. The pizza ( and garlic bread) is delicious and the boys that work here are always kind, efficient and helpful. I always order vegan items and they never mess it up. Also Mason (I think he's the manager) he is awesome!
Brodie Chaberka gave me great service and was very friendly when I went to order.
Service
Take out
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pizza had melted plastic on it. And found ham in only chicken pizza. Don't waste your money here.
Service
Delivery
Meal type
Dinner
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1
5 star to the manager Kai! Thank you for the excellent service especially at the time it is on a Sunday. The recommendations he gave were on point and he made the domino experience and with a smile on his face! Thank you again
If you want to get the best quality pizza for the right price, come on down to Dominos Frankston. The customer service is amazing, the pizza is fabulous, They deliver on time and talk to you politely when you answer your door
Traditional pizza $15 each ,what happened to cheap Tuesday. Also pizzas were greasy .
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 3
Service: 3
Atmosphere: 3
Like most take away food it never looks as good as it does on TV. Not even close on the quantity of toppings
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 2
Service: 3
Not impressed asked for cheesy garlic bread and didn't get it. After asking for it and then them confirming it back and we didn't get the correct one. It's not hard to get it right. Little impressed.
One of the better dominos stores. Pizza always ready on time. The thick shake machine actually works!!! Some of the staff are friendly. There is one male and female staff that are very polite.
Ordered 16 pizzas for a work lunch. Service was great and pizzas were delicious
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Pizza was very good as generic pizza goes. Have some good deals and open late. Would like to be able to have the option to tip the delivery people via credit card after ordering online.
After all this time Dominoes is still open n still tasty Worth the drive to pick up or eat on the benches Wednesday they have $1 wings yum yum $5 lunch pizzas always a hit xx
Staff here are fantastic whether it be in store or delivery. Always greeted with a smile. Keep up the good work
Food: 4
Service: 5
Atmosphere: 5
Staff are so awesome here!! Upbeat and friendly even when super busy there still all pumped to be there. Love the enthusiasm and energy at this place.
Five stars for the heroes behind the counter who feeds us in the rough times. I love the creativity of the menu and the variety of options available.
was pretty great, hayden at the front was amazing, he should get a raise
Food: 4
Service: 4
Atmosphere: 4
Great service. Everytime we order they are polite, pleasant and on point! Pizzas arrive on time & hot! Good job guys!
5/5 Star For friendly staff members. And somehow we find the Pizza’s n desserts at this Domino’s better …