I ordered my pizza online for curbside pickup. I called to let them know i was outside. The young man ask me what car was I in. I let him know what car I was in. When he came out the store he had two orders he delivered a order to the car beside me. Then he proceeded to walk to another car that was in a parking space behind my car. I see him hand them my order. They hand him the order back. Then I blew my horn to get his attention to ask him about my order. Then he tried to hand me the order that he just got from the inside of another car. I politely told him that I did not want that order. He got upset and took the pizza back in the store. I go in the store behind him and I see them taking the pizza and my pasta out the box and reheating it. They bring it out to my car 5 minutes later. So I asked for my money back The Young man named Marty who did not have on a badge or a mask, Threw the pizza and pasta on the floor and start banging on the keyboard to give me my money back. Very very very bad service I will not ever go back. None of the employees there understand the meaning of social distancing or being safe or cross-contamination. You would think with this pandemic going on that they will be much more cautious.

I wish it was 0 stars. We placed a delivery order. We were missing part of our order. I called the store. Every 2 to 3 words I said the worker seems to put me on hold. No apologies given. He stated that he would send the driver back with the 2 missing items. We waited 30 minutes. We kept checking the door. About an hour after the 1st call, I called again. I talked to the same person. He told me to check my door. I told him we checked it for 30 minutes. He repeated himself again about checking my door. He kept repeating. I sent someone to check the door yet again. The missing items were finally there 1 hr later. I asked to speak to the manager. He said I was. I wanted someone over him. He stated that there is his GM. I asked for a name. I was told Sergio. I asked for a last name. He went uh, uh, uh and kept saying uh. He told me that he doesn't know his last name at this moment. I responded with you are the manager and you do not know the name of the person you report to. Guess what? The uh, uh,uh, and uh came back. I hung up. I already had an order that we waited on. I should have to my order to get it warm. This is how my family had their Dominoes orde. Out of a microwave.

Ordered two pizzas both 2 topping without cheese today and 16 piece garlic Parm bites my husband has a cheese allergy so I love the Parm bites. First off it took 1hr 45 min to recieve and then open the boxes to find both covered in cheese. Called and spoke to a lady who was making excuses as to why the delivery took so long. Would have been fine if the food was correct. Then she scoffs and tells me that they don't make the pizzas ahead of time because obviously they would get cold. Per the pizza tracker my order sait in quality control for 45min. They sent me a new order, but the amount of poor customer service in unreal. Some people have allergies and honestly a scoff over that is just not okay. Horrible location to order from. The manager obviously needs to go back for continuing education when it comes to quality control and customer service!! The delivery driver was amazing. Super kind and understanding 5 Stars to the delivery driver!!!

This restaurant used to be good... but since July, they have been messing up. In July, they had me waiting for over an hour, posted on their order tracker that it was being delivered but when I went to the store, my order was barely being prepared!!! And the manager had no problem to tell me that. Fast-forward to today: I made my order and made sure all my info was correct (they had delivered many times before July). The driver today posted on their tracker that the order was delivered. I called 10 minutes later to find out that supposedly the driver couldn't deliver because I didn't put my apartment number, which is a lie because, again, they have delivered to my address before. So they waited for me to call to find out that supposed they couldn't deliver. This is insane!!!
Service
Delivery

I order from this dominos all the time I would say more than a normal person would. My husband loves pizza. Anyways there has been several times that my order has had an issue and they have always taken care of me. This time around I had an issue with my wings they did not have enough sauce hardly any. I called to let them know and they were willing to make me a new order and bring it to my home and I had to return them the original ones. I told them that by the time they got here my pizza would be cold therefor I would prefer a credit. He said being that I had already reported issues before that they could not give me a credit. He pretty much said in so many words “we don’t believe you” Obviously if I order all the time I am going to have more issues than a normal person would.

The 1 STAR reviews of this location are 100% accurate. If you want pizza...don't order it from here! We ordered our food at 8:49PM and it was "quality checked" at 9:02pm...but the food did not arrive til 10pm. Don't even bother calling this location, they won't answer. I'm sure they either have the phone on silent or are ignoring it on purpose. When we asked the driver what the issue was and why nobody was taking our call, he seemed like he didn't care and said the location was "very busy"...this is a Monday night....not a Friday or Saturday. It also seems like from the other reviewes the staff is rude and unprofessional and the manager doesn't care either. I wonder how many bad reviews it takes for corporate to notice there is a problem...

So, I had a replacement order due to the driver delivering my order to the incorrect address. They promised to replace my order, which were 2 medium - 2 toping-pizzas. So, I decided to place my replacement order today. I politely asked if she could simply Replace one pizza for another 5.99 item. She replied, “No”. I replaced my order and it arrives shortly and guess what it is burnt. Wo i called again and she said i made the order and they are not going to replace it and hung the phone up in my face. Look at the picture it is burnt. Oh and i was speaking to the manger. ***update*** Spoke to another manager after the incident and he did provide a complementary pizza. 5 stars

Two hours to deliver two medium pizzas and breadsticks. We have ordered from here dozens of times over the years and not previously had issues, but over the last several months the delivery has been horrible. We have ordered multiple times - once it was delivered to the wrong address, twice it took almost an hour an a half, and last night it was two hours from the time of ordering until the pizza was delivered. With no acknowledgement or apology. These are not large orders, 4 items max. Despite sitting on hold for 15 minutes, no one answers the phone to discuss order status. Skip this location and order elsewhere.

I've been ordering Domino's pizza for years, both in Kansas and now in Texas. I don't remember being as disappointed in the quality as I have since moving to Dallas last year. Most recently I ordered a thin/crispy medium pizza with pepperoni and onions. While having plenty of pepperoni, there were hardly ANY onions on the pizza. Doing the after delivery review does no good. No one ever seems to respond. Sure hope someone that can do something sees this because while there are plenty of pizza places around, it would be sad to see one go as downhill as this one seems to have.

Took over two hours from delivery time with no call or update. The delivery driver stated there was only one driver. Received the wrong order that was cold and soggy since it has been sitting for two hours. Was not offered a refund through the online portal rather, a free pizza which I will not being accepting for less than half of what I purchased. Poor management if it is known they cannot keep up demand yet continue taking orders. Will not be ordering through the app or from any dominos here on out.
Food: 1
Service: 1
Atmosphere: 1

I went back in to get the corrected pizza and it was wrong also, but a young lady working there said the previous person was not the manager and she corrected the error and my pizza was finally right, she offered to refund my money. I declined the refund because I’m the end she made everything right. Employees can’t seem to get a three topping pizza correct and the person who claimed he was the manager was rude sarcastic amd acted like who cares if we didn’t put the ingredients you ordered on your pizza.

This Domino’s Pizza Location is really consistent with the quality of the food and ingredients that they use. I always order the Pacific Veggie Large 14”, extra cheese. It’s a reliable and delicious pizza for delivery. I opt for Contactless Delivery, due to Pandemic but I have had interactions with some of the delivery people and they were all really polite. Domino’s always has some great coupons to take advantage of as well. Flavors are very consistent. I order about once a week.

Ordered carryout there were 2 ladies working really hard making pizzas and working counter. They were really busy. The girl got my order and checked me out so nice and friendly. Pizzas were delicious and got everything I ordered all sauces ect. Those two ladies need a raise!
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Supreme Pizza, Tater Tots, Lava Cake

At 11pm Wednesday night October 26th 2022 I called to place a order for pickup and the phone rang for 15min. Then when I got to the store she was on her personal phone talking to a friend and said "oh that was my fault sorry." And when I asked for a marinara sauce she wouldn't even let me have one for the inconvenience. Bad customer service!

This is a clean Domino’s location with a friendly staff and decent parking just outside the store. Food quality is consistent. My orders have always been correct, but I do pick up in store to ensure the order is right. This location is also in a nice neighborhood unlike some I’ve ordered from in not-so-great parts of town. More

Disgusting... I see why yall have a low rating.. ordered online pick up,glad I did before payment! Got to the restaurant, seen orders being prepared with no gloves,preparer was walking around opening doors while preparing pizza dough in Her Hand carelessly..ofcourse I walked out without food Period!!Beware!!!

I was running late to pick up my order because of traffic and when u got there the girl told me I was late that they ate my order. That was the most unprofessional experience I have ever encountered at any place. She said she can make another and I told her not to worry about. Very poor customer service.

They are too short staffed to get your order to you at a decent time or remotely fresh. And corporate doesn’t do anything to compensate for the cold pizzas you paid for other than offer you a few bucks off your next order. Do them a favor and order from somewhere else.

My order didn’t show up after 30 minutes so I called to check on things. They said 30 more minutes cause they were short staffed with only one driver. After 30 minutes still nothing so I called again, turns out they never even made the order. Won’t order again.

Awful. I have ordered delivery three different times months apart and have yet to eat a single slice of pizza. Why have delivery if you can't get the pizza to my house, which is well lit and marked. I have no idea how this location stays open.

I ordered the 2 for $5.99 each. Asked for extra sauce on both. It said the order would be delivered within 25-35 minutes. An hour later, still no pizza. Called and was asked to meet the driver down the road from my apartment. Um no that is

We've had a HORRIBLE experience before, but decided to give them another chance a year later. NOTHING HAS CHANGED. Terrible, terrible, terrible! Every single employee is incompetent and rude. No one there knows how to make a simple pizza.

I always order from this dominos since I moved to Dallas. And every time my order is always the same amount. But every time the driver Abdul delivers my pizza he gives himself a tip of $2. I called and tried to talk to the manager and she

The Tracker showed the pizza out of the oven. Waited 20 min, no delivery notification. Called to see what the deal was. After 7 calls to check on my pizza, was put on hold every time, except when the girl hung up on me. Finally spoke to a

They've been around forever, and it used to be awful but I've got to say they have stepped up their game in a huge way. Their crust is very very good, their sauce is consistently tasty. Not too sweet, and very much like a straight-up

This location has failed to earn my business for the last time. I placed 3 pickup orders online in the past 4 weeks and waited for the status to update the order was ready for pickup. All were lost each time I went to the store. I

I called today just to tell them that I probably wouldn't be ordering from Domino's anymore because of the experience I had about three days earlier. I had ordered a couple of pizzas and ordered double italian sausage on both of

I am usually pleased with this dominos, but last nights order look tossed at my front door cheese inside on the box. Contact less order never knocked so pizza was cold ... just unhappy with last night's order 12/31/2021

Pizza is always cold unless you pickup. I tried ordering a little less than 30 minutes before closing time and they called me back 10 minutes before midnight telling me they were going to credit my

They did an amazing job taking care of me today. You can tell the associates enjoy working there and have a great atmosphere. Would definitely recommend ordering from these guys. Well done!

Terrible location order from here if you want to get there and let the pizza tracker order is complete at 7:16pm you go inside and they tell you it’s not ready. What’s the tracker for ?

My orders always arrive hot and prepared as ordered. We don't often appreciate how hard these folks work; I've had nothing but good experiences with our local Domino's. Thanks!

Enjoyed having Marvin take my call today he wasn't in a rush and took his time then repeated my order back and made sure I had the best deal! 5 stars just for him! Good vibes!

Decent location. Plenty of parking. Plus size friendly. Handicap/wheelchair assessable. Ordered take out ahead online. Was cooked and ready in great timing.

Wonderful! They made our loaded tots perfectly! They where Wonderful about my service animal aswell! Our pizza also looks wonderful!

Please don't hand my food over to other people with Dogs and then hand it back to me. Gross! Keep orders separate.

I usually have no problems with dominos but this unacceptable! My pizza was incorrect and damaged.

Delivered cold food and gluten free crust was so overcooked and almost like burnt.

Thanks again, the pizza, wings, and cheese sticks are always great!!!!