After completing over paying for a simple tire change I was given an estimate for my vehicle. It seemed way too high, I brought this to a friend who is a mechanic who pointed out multiple unnecessary charges. I don’t know about the quality of their work but they are looking to overcharge customers.

Waited 2 hours (had an appointment) and paid $200 for them to plug in a reader to say the sensor is probably at fault. Waited another 30 minutes to pay- so in total 2.5 hours for something that should not have been that long. I will not be returning for any reason.

We had an excellent experience purchasing our new 2023 outlander from here, Robert, Abdul and Chris were all excellent to help us to get the right vehicle and get everything done in a timely manner. Looking forward to continuing our relationship for years to come!

Great experience at Donnelly Mitsubishi. They have a wonderful team and and our salesman Nicolas was very helpful in getting us our new vehicle. I’m usually apprehensive when purchasing a new car because I find the salesman I’ve met in the

I had an amazing experience at Donnelly Mitsubishi from my sales rep all the way up to the date my vehicle was delivered. The dealership sent me an Uber on the day of pickup. When I got to the dealership my brand new car was sitting there

We had a wonderful experience buying our 2023 Mitsubishi Eclipse Cross. Being from NL we made contact with Chris Daniels (Sales Manager) who assigned us to a junior sales associate Tarek Safia. Through Tarek we were able to get a terrific

Made an appointment (with Kia next door) last-minute and they were able to accommodate me; however after 20 minutes of standing at their counter I was told that they had neither the headlight bulb nor the brake light bulb that I’d come in

Went in to get on the wait list for a new car. I had to phone multiple times to make sure they took our deposit (never thought I'd be begging someone to take my money). Then, 7 months later, when we had not heard any updates, I went in to

Sept 8 was hearing noise coming from the rear passenger side brake of the car. Recently had rear driver side caliper seized on Sept 13 finding out I was driving on metal-to-metal rotor. I bought new brake pads and rotors and installed it

We bought a new RVR from Donnelly Mitsubishi in May 2023. I loved the car. It's the second car that we bought from the same dealership within 6 months. The sales manager Chris Daniels, and Sales consultants Nick Paul, and Abdul were very

Today my wife took her car in first servicing and was overwhelmingly disappointed in service. First the service counter worker gave her a hard time for waiting till13k for her first service. When she told them the prompt from the car it

I have used another service station for 23 yrs. I trust them. I have not liked the service with you since I bought the vehicle I would use for personal use and camping. I had a pop up trailer, which the salesperson knew. The outlander I

Waste of time and the disrespectful customer service... I had an amazing experience with Donnelly KIA few years ago ..so my first choice was to book with Donnelly Mitsubishi to buy a new car .. contacted the dealer and they booked me an

Unfortunately disappointed. When a problem occured with our gear, we took our vehicle to the Mitsubishi mechanic service in the Kanata area. The car was functional however had a hard time moving when pressing on the gas. Charged 600$ to

Hello, my experience at this dealership was very pleasant. The staff were also polite and knowledgeable. They answered all of my questions without hesitation and represented their profession with honour and class. Everyone in that team

It was pleasure working with Chris, Abdul and Aidan on my purchase. Starting from the test drive of the vehicle to the delivery, every one was very kind and helpful in every step of the way. The process was incredibly smooth and the

I recently bought an Outlander PHEV. The team that were supporting me included Issa and Chris. The purchasing experience was amazing. They were helpful and answered any and all questions that I had. They were responsive in their

Thank you so much Donnelly Mitsubishi! It was such an amazing experience! Mr. Tarek and Mr. Abdul was so very nice and accommodating and they explained all the details and it was worth it. Highly recommended! Thank you so much.

Working with Aiden and Abdul was a pleasure. The service and sales advice really made us feel like valued customers. Especially when the sales team works with you to keep you within budget and they stand behind their product.

Very accommodating, helpful and patient. I had a very traumatic experience with another dealer and they make sure I'm aware of all their steps and reassure me constantly. Always greet me with a smile and still professional.

Great staff who make you feel welcome, also went over the top to help my wife and I with the purchase of our 2023 eclipse cross. Service staff are all a bunch of certified beauties! Thanks for the help lads and lassies!

I was in a serious bind to have a minor fix to my car that would have affected my family's safety. Time was a major factor for me and they helped me with the fix in no time! A great experience with a great staff!

Obviously as a return customer I was very pleased with the service. Issa made everything seemless and efficient. He shows a great passion for what he does and enhanced the experience in any way possible.

Issa and his colleagues form a tightly knit family-like team. We were impressed with their knowledge, competence, and attention to details. We appreciated their eagerness to meet our needs.

I was looking to purchase a car. Went into one place and they had a 6-month wait on that vehicle. I walked next door here and got the one I currently have almost instantly.

Very friendly and best of all very professional I was able to feel comfortable and trust them with my car repairs. Thank you. An excellent customer service.

1 star removed from perfect because there was problems linking a smart phone to the app. Informative staff, treated me very well. I would recommend them.

Courteous and professional service. Fixed the problem quickly, explained issue and offered follow-up. Covered under warranty, no hassles.

Friendly service and good team. As per every car dealership the prices seem a rip off. Getting car serviced for over $300 is crazy

I find Mitsubishi vehicles very reliable. I also had very good experience from the sales associates. Ask for Tarek!