Dumas Storage is a Self-storage facility located at 11502 Dumas St, Houston, TX 77034. It has received 6 reviews with an average rating of 4.0 stars.
The address of Dumas Storage: 11502 Dumas St, Houston, TX 77034
Dumas Storage has 4.0 stars from 6 reviews
Self-storage facility
"PLEASE DO NOT USE THIS PLACE!!! I Had A Very Bad Over The Phone Experience"
"Great place to store your stuff and it's cheap"
"Great place awesome people to deal with"
"Reasonable prices"
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PLEASE DO NOT USE THIS PLACE!!! I Had A Very Bad Over The Phone Experience. The "manager" the person claimed he was the manager I spoke too was very rude, and after our conversation, refused to Meet in person, to set up an automatic month to month payment plan for my father, who is in his 60's. I asked for a print out of the agreement/contract, and he said okay at first, then at the end of our conversation, didn't want to meet up. He GAVE JUDGMENT, THAT THIS PLACE WAS NOT THE BEST PLACE FOR MY FATHER- Based on, needing to meet in person to set up payment account for him since he doesn't have internet access. Also because, if MY FATHER EVER NEEDED ANYTHING- HE WOULD NOT BE ABLE TO MEET WITH HIM, SINCE HIS BUSINESS IS ALL RAN (ONLINE) Also, Made A Big Deal About A Print Out Of The Agreement. They Have An Office, BUT NO ONE IS EVER IN THERE! You Have To Call The Business Phone Number, that's Written Outside. He Asked For Us To Send A Picture Of Photo ID and Email, which we did. Next Step, was him wanting my father to set up an account and pay online, which he doesn't have the access for that, because he doesn't trust the internet to put his bank account number under. So that's why we asked if he can meet in person with him, so he can put in his information to set up online transactions. At The End, Of Our Conversation I asked, For The Owner Name, or Number, Or Even Email Address-- HE WOULD NOT PROVIDED IT TO ME! HE TOLD ME, HE IS NOT GIVING IT TO ME! Just Based On My Personal Phone Experience- THIS PLACE SEEMS FISHY, I WOULDNT TRUST THIS PLACE WITH MY BELONGINGS.
Great place to store your stuff and it's cheap
Great place awesome people to deal with
Reasonable prices. Good place