Dunkin' is a Coffee shop located at 18631 N 19th Ave, Phoenix, AZ 85027. It has received 569 reviews with an average rating of 3.8 stars.
Monday | 4AM-8PM |
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Tuesday | 4AM-8PM |
Wednesday | 5AM-8PM |
Thursday | 5AM-8PM |
Friday | 4AM-8PM |
Saturday | 4AM-8PM |
Sunday | 4AM-8PM |
The address of Dunkin': 18631 N 19th Ave, Phoenix, AZ 85027
Dunkin' has 3.8 stars from 569 reviews
Coffee shop
"Love this place! Stephanie was so kind and helpful, we were having app issues and she went above and beyond the usual customer service you find nowadays"
"This place gets my order wrong almost every single time"
"Great staff"
"I would give five stars, but I feel like having us pay and then go to the doors is crazy"
"I am a former employee at this dunkin"
Love this place! Stephanie was so kind and helpful, we were having app issues and she went above and beyond the usual customer service you find nowadays. She fixed our issue and made my wife's birthday extra special as a result. We will be lifelong customers, we need more amazing people like her in this world. More
This place gets my order wrong almost every single time. I would say that 1 out of every 5 times, it's actually correct. They are very rarely made the way the receipt details. It's as if they quickly glance at the order, then decide to wing it and make it however they want. Zero competence.
Great staff. The manager is amazing. I work at subway as a manager. I go there every morning to get the same coffee. Large ice coffee. 7 shots of pumpkin 6 cream 6 sugar and two shots of espresso. They get it perfect every time. Praises to the manager. She runs a great store
I would give five stars, but I feel like having us pay and then go to the doors is crazy. There are six cars sitting here and everyone that went into the store after we order is leaving before us. All I got was two coffees. I love going to this location but now I don’t.
I am a former employee at this dunkin. The employees make the work place super toxic for customers and other employees. The manager Tina, and the District manager Andrew, disregarded all of the comments about the store being unsanitary and
So I’ve been ordering from Dunkin for years and ordering online for a few now. Lately I’ve ordered from this location and categorically every time the order is incorrect. This is the second time in a row I didn’t even get stuff that I paid
One of the worst Dunkin’ I’ve ever been too. The wait is always long but this time it was just ridiculous. When I got to the window none of my stuff was even started. I had ordered the new pancakes but I guess the cook was mid conversation
I've been coming here a few times a week over a year now. Normally the service and products are great, lately (past month or so) the coffee is inconsistent and the service isn't always great. This saddens me because I was super impressed
Im so sad to give this place a one star. Ive been going here for a long time and the food is incredible just like the drinks. However every time I have gone to get my breakfast for the last few months I hear the manager (Donna) berating
Stopped at this location. For the first time in over a year and immediately remembered why I stop coming. Ordered 3 coffee and 2 donuts sand arrived 15 minutes after I placed the order. Staff continually walked by me without making eye
I pre order my drinks (sometimes a good 10 min before heading to the store) and they are NEVER ready when I get to the store and I end up waiting 15 plus extra minutes. They seem to always forget to put sweet cream on my cold brew even
I ordered a small coffee with 4 creams and 3 sugars, a frozen coffee and 4 donuts. When I got to the window one donut was missing, no napkins. I asked for a stirrer stick and the girl didn't know what I was talking about. I asked for
I am a daddy of two daughters and hold a high value when it comes to spending quality time with them. Dunkin' Donuts is one of the places I go to uphold this tradition. Every time we come here the customer service is fantastic, the
Really clean and tidy location! Stacey is so friendly and caring to the customers! She was absolutely the sweetest and funniest gal that made my day! Got my order fast and it was hot, tasted amazing! This is now my favorite
When I order iced coffee with cream, I feel like they just put cream in like 1 ounce of coffee and I have to let them know every time that I don’t have enough coffee in there they never listen More
Had a correct order today and my pup enjoyed her pup cup. New day: 1 star today I'm not sure what this is however it is not the caramel mocha latte that I ordered. So disappointed ☹️ More
The donut selection was lacking and the donuts not very fresh. Kind of pricey for them to push a dozen that they pick out More
Terrible service. Treating customers like trash. No common courtesy or manners. Terrible location and terrible staff. More
Need more staff my drink sat in a corner for 15 minutes melting before they sent it out
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