Eastern Avenue Post Office

19 reviews

714 Eastern Ave, Newbury Park, Ilford IG2 6PE, United Kingdom

www.postoffice.co.uk

+442085541634

About

Eastern Avenue Post Office is a Post office located at 714 Eastern Ave, Newbury Park, Ilford IG2 6PE, United Kingdom. It has received 19 reviews with an average rating of 2.7 stars.

Photos

Hours

Monday9AM-5:30PM
Tuesday9AM-5:30PM
Wednesday9AM-5:30PM
Thursday9AM-1PM
FridayClosed
Saturday9AM-5:30PM
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Eastern Avenue Post Office: 714 Eastern Ave, Newbury Park, Ilford IG2 6PE, United Kingdom

  • Eastern Avenue Post Office has 2.7 stars from 19 reviews

  • Post office

  • "The guy who was in the shop counter was really rude"

    "Poor level of customer services from the older guy"

    "AVOID!! Moody staff and bad service"

    "Very unhappy, they lost a parcel with tracking in there"

    "Always very helpful staff"

Reviews

  • N P

The guy who was in the shop counter was really rude. There was the long queue everyone was maintaining social distance but that guy asked me to stand outside I thought it's OK and I stood outside but he came and start saying he is mean to say more outside and start bluffing. Before me and when I was coming back people were standing in same way like me and he didn't say anything to them. However the man who served me in the post office counter was really helpful.

  • Shah Noor

Poor level of customer services from the older guy. Argumentative and rude. Young guy is fine. Warning they do NOT accept ParcelForce packages even though it says on the Royal Website as a drop off point. They said it is a mistake apparently. Better report to Royal mail about this. Post office should do an audit and also send mystery shopper to check the level of service as sometimes they issue receipt and sometimes they don't.

  • Nabz

AVOID!! Moody staff and bad service. No care and no conversation compared to other various post offices I’ve been too. Staff seemed fed up to the point they printed the stickers and told me to put it on my package for then ask me to hand the box over in the end. Seemed bizzare - I felt like I worked there! Never going back there. Waste of time.

  • Tips & Tricksss

Very unhappy, they lost a parcel with tracking in there. Very unhelpful staff and unprofessional it wouldn't surprise me if somebody working in there stole it. I have made a complaint but I doubt nothing will become of it. Don't use this post office.

  • Samsung Forgher

Always very helpful staff. There is an off-licence shop inside the post office convenient for anyone who wants to buy something while waiting at post office. It has 2 counters and there always a kind lady ready to serve you with smile and politeness.

  • M.x A

Rude staff!! Avoid! Slow and grumpy. No customer service whatsoever. Its like you’re inconveniencing them by going there. Never again…. You’d think at a time when parcelshops are everywhere they’d want to retain customers- apparently not

  • Jaffary Syed

Post office inside back of shop, family run, post office staff helpful and give a good service. Same ppl running at a number of years, can get busy at time. Has two counters. Just everyday postal service,

  • F S

Never had an issue with this post office and have been using for many many years now from returns to sending large parcels. Happy to help and informative.

  • Bonnie Smith

I purchased something from eBay and my item is stuck in the same depo nearly a week. Delivery from East London to central London -Forever …

  • Vince :D

I respect that this particular post office never closed down during the pandemic. They serve the customers quickly and in a friendly manner.

  • Daniel C.

Not bad- for the built in store, prices and stuff The Royal Mail service compared to many others I’ve been into- 2/10

  • asif raja

Very nice and helpful people very good for eastern ave people otherwise near post office is Ilford or Romford

  • Zahoor Qurashi

Mail and parcels always getting lost from this place, Rude, unhelpful and aggressive staff. Avoid.

  • Hannah Salem

The lady serving behind the post office counter was very helpful.

  • Sully Qureshi

Not exactly friendly, but gets the job done.

  • Jarnal Kalsi

Rude staff, unnecessarily aggressive

  • Trevor Weekes

Polite service

  • Edvinas Micka

Rude staff

  • Martin Anderson

A class

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