The customer service is exceptional. Ahmed was very helpful and knowledgeable of the products. He was very honest on the pros and cons which is not very much practiced nowadays. I'm very satisfied with the service and yet to explore the products efficiency. Thank you Ecity.

I would like to share my horrible experience dealing with Ecity Abu Dhabi in Mushrif Mall. First of all I went to purchas for myself and my son iPhones. I purchased the iPhone 13 Pro Max and for my son iPhone 12. before I bought the phones … المزيد

Very bad Customer Service. Purchased a washing machine from Mushrif Ecity store on 28th February 2023 but it was delivered to me defective. The machine was leaking upon installation. I contacted the store Manager but he showed no effort … المزيد

Worst customer service ever seen, the philipino guy was supposed to resolve my problem and fix my I phone 14. Pro max adaptor, though he let me wait two weeks, then I ended up that my adaptor was not fixable or replaceable and he was … المزيد

They are too courteous, they took the extra step to communicate with the supplier for the nes unreleased Philips Oled TV65/807 . Especially Resty , who took it upon himself to serve me and avail me the TV by the Next Day

When you buy item from them.. the staff just running after you to sell you .. and for after sale.. they are throwing you from staff to staff.. and not accepting to take the item even under warranty.. … المزيد

Romeo and Hamed went above our expectations. They assisted us and guided us in our purchase plus they gave gifts for the new year. Thank you and great job, Romeo, Hamed and E-City team!

Worst Service They Sold me defective laptop and not accepting to change on the 2nd day They told me to go Service center for repair … المزيد

Amazing friendly service by Hamda , Amazing customer services, lots of gifts and add ons to the purchase Worth the money … المزيد

Mohmed was EXCELLENT! He had complete knowledge of everything we bought, it was so helpful and kind. Thank you.

Thank you Mr. Joseph and colleague for your very accommodating assistance. Your suggestions were appreciated

Excellent support and explanation from Mr Resty , very helpful and collaborative and friendly …

تجربة جيدة جدا. محمد فودة كان لطيف وشاركنا تفاصيل المنتجات لقد ساعدنا باختيار الأفضل

Very cooperative and excellent costumer handling.. very satisfied by mr. Hamed a

خدمه جيده جدا ومعامله تليق بشركه عظيمه شكرا ل محمد حسن فوده لحسن التعامل والزوق

Mohammed Hassan provided very good expert support. Go to him for all your needs

Services and product informations from Joseph and Faiyaz are excellent.

اود ان اشكر الاستاذ محمد حسن فوده علي حسن التعامل سعيد جدا خدمه ممتازة

Excellent service from Habib. Very professional and helpful

Good customer service by team