Summary: don't waste your time here bc the nurses or receptionist is negligent and wasted 3x more of my time. And the doctor is poor at explaining things. Save time and go to any of the other dozens of walk in clinics. I got a UTI and as my first time I wasn't sure about what the procedure was so I came in to do some urine tests. I did it and left it on the backroom table as directed which had a bag and label with my name. I was told it would take a few days and I will get a call to return to get results. The next day, I got a call saying they mixed up my sample, so I need to return another day. When I came in they said that the agency was not picking up samples that day and that to keep it fresh I had to come in another day that week before 5 (which the nurse shouldve told me prior to my second visit). So I came in a 3rd time so give in my urine sample. This was a hassle and I did it all within the week. He prescribed me a default antibiotic while we wait for the results. By the time the results came in, my symptoms were already naturally recovered. The doctor told me that I definitely have a UTI...and prescribed me a specific antibiotic for the strand I had. I don't want to become resilient to antibiotics so I avoid them unless its necessary. I attempted to ask him why and his explanations were poor. I ended up getting the antibiotics but I didn't take it since all my symptoms were gone so... I think his call was not necessary. I'm no doctor but I was just asking simple questions and he never answered them and kept saying the same thing which made me feel like he thought I was stupid. Overall, poorly run

Not sure why the clinic has a huge sign indicating that family doctor is taking new patients and then when you ask they say they don’t. I called multiple times to ask if the Dr is available but no one answered so I went here after seeing the good reviews about the Dr here. Once we got there, we went inside to find the receptionist speaking to her lawyer over the phone (I understood everything as it was in Hindi). I wanted to give her some time to figure out her issues but after 10 minutes, she did not pause to ask us why we were there or to even tell us that there’s no Dr available. It’s unfortunate that I need to give this rating solely based on a receptionist, but the experience was extremely negative overall and I will never be going back here. Doctors need to find better people to help run their practices. I’m surprised by how they entice patients to the clinic with false advertising about “new patients welcome”.

Dr. Hany Halka and his staff are very pleasant, personable, and understanding of my needs. I have been a patient with Dr. Halka for many years and we first connected around the time that I have major surgery for a medical condition. Dr. Halka has been very professional, good knowledge supportive, compassionate, and good quality care throughout this experience. My condition has been complex, but he's been patient, kind, understanding while offering me a lot of advice, and shows genuine concern for his patients. He helped me make informed decisions and gave me confidence in the quality of his care. He has also been very helpful to my family, I am very grateful to know him, and I highly recommend him.

I didnot have a good experience with the clinic. The reception staff were nice but we are not going there for that. We are going there for the doctor's advice. I appointment myself a family doctor. After two visits, it turned out that the doctor would take only one issue at an appointment. So if its like you have a headache and stomach issue, you are suppose to take two appointments. This is an ineffective way of discussion. The doctor is suppose to give you 15 mins max time for discussions. That does not say you cannot be discussing on more than one issue within the time period. Please educate your doctors so that they help us in the right way.

Called in before coming to bring my mom who fell and hurt her back and strained her foot. Once I got there, there were three people in front of me... While in the line up waiting for 5 mins this front desk employee tells everyone in the line up the doctor won't be seeing anymore patients. Seriously at least have a decency to let the patient know beforehand keeping in mind she is in tremendous amount of paid. Won't be visiting here and won't recommend this to anyone.

I had a booked appointment. But when I got there they made me wait more than 1 hour. The doctor said he’d call me to follow up… But more than a week goes by and he didn’t. He also told me he may not be able to help me with my issue during the meeting but didn’t provide back up options or a call back. I don’t get it. They also said they were taking in new patients but only if they accept the patient’s circumstances - I never heard of a place doing this.

I had an excellent experience at Eglinton Medical Centre. The staff was incredibly friendly and attentive, making me feel comfortable from the moment I walked in. The doctor was knowledgeable, took the time to listen to my concerns, and provided thorough explanations. The facility was clean and well-maintained. Overall, I highly recommend Eglinton Medical Centre for their exceptional care and professionalism

Terrible. They give you appointments at a specific time and then make you wait an hour to two hours. Why take appointments at the first time? And if you know it’ll be over an hour of wait why not contact the patient and ask them to come later? And when you get a chance to speak to the doctor he will only speak about one issue at a time, otherwise book another appointment. Unprofessional.

DR.HANY HALKA is always in a pleasant mood.He trys his best to get to see you in a timely manner as a walk in. My husband and I are very happy with him.He listens to your concerns and gives referrals when needed. Also he is very compassionate with sensitive issues. More then our old doctor of 16yrs. So hats off to Dr.Halka for great service in his office.

Took my 19 month old to this clinic today for the first time as a walk-in and had an amazing experience! It’s super convenient that the clinic is open until 5:30 with work/daycare schedules. We met Dr. Alaa who was super professional and kind to both my daughter and I. He made her feel super comfortable and diagnosed her appropriately..highly recommend.

Dr. Hany is my family doctor I wouldn't trade for another as long as he is practicing medicine- he cares for the health and wellness of his patients he is an amazing person and doctor. Also, his office staff are very pleasant and friendly. Overall, I recommend Dr. Hany to anyone who is looking for a doctor that cares and gives his patients his best.

I completely agree with what others have written. This is a great medical clinic. I am so glad they are now our family doctor. The medical staff is thorough and takes the time to investigate. All of the front staff are always very friendly and provide great service. Just very pleased this clinic has opened up in Mississauga.

I like going to this medical clinic. It's right near my home. You gotta make an appointment before you go to cut on the wait time. If you don't have an appointment call and ask the receptionist what's the waiting time. She'll tell you if it's worth coming in or not that may save you the trip.

Dr. Halka is the best family doctor I have ever had. He is very knowledgeable, caring, and gets what you need to feel healthy and safe DONE! Thank you Dr. Halka. I am so happy I found this clinic after years of searching for a family doctor when I moved from Milton to Mississauga …

I love this place. They seem to care about my family. They will always get you into see a Dr. But it makes sense to call ahead. Walk in patients need to understand that the Dr. Has appointments set in place and they make time for the walk in patients in between.

Took my 10 year old son on Jan 9, 2023 who was seen by a professional, educated and caring MD. Will definitely recommend this walk in clinic. Belive me there a lot of incompetent Doctors outside but this Doctor is not one of them. …

Real bad experience. Reception is supposed to help out patients who are looking for help and it is totally different scenario here. I haven't got the chance to meet the Dr but hopefully there service gets better.

Really pleased with the clinic. Pleasant staff. Very professional. Dr. Alaa was wonderful. He was patient and very knowledgeable. I will definitely be coming back and using this clinic with my family.

The doctors here are very helpful and caring. Im very thankful for all 3 doctors (Dr. Alaa, Dr. Firas and Dr. Sarwah) My favourite Dr. Alaa just amazing Thank you

Very good clinic. First time, good service and great doctor. Waited only 10 minutes. Will be coming back!