I went to celebrate my friend’s daughter’s graduation today. We went for dinner to the location on 1604 in San Antonio. 2838 N Loop 1604 E, San Antonio, TX 78232. The wait was over an hour to receive food which would have been fine seeing as we were a large party but at no point in our visit did our waitress come by to ask if we needed any refills or anything. Secondly I ordered my daughter the kids chicken strip plate and when the waitress brought it out I cut into my daughters chicken strips to cut them up for her and the chicken was raw. A friend at the table with us went to find the manager to let her know about the raw chicken that was served and the managers response (Maria Martinez) was why are y’all letting her eat the food then? She did not take it upon herself to come to the table to see my daughter did not eat that raw chicken. I always cut into my daughters food before she eats. As soon as I cut into I saw it was raw so I did not let my daughter touch that food. I then got up and went to the manager (Maria) to show her none of the chicken had been eaten. I showed her it was cut into but not one bite was taken. She then responded with fine I’ll just take it off the check. As if it was an inconvenience. No apology for us being served raw food. No accountability taken for the situation. I had to get up and take the plate to her to show her just to get the plate taken off the check. She is supposed to be a manager and lacks customer service skills, lacks professionalism, lacks leadership. The food was terrible and the service was awful! If 0 stars was an option I would select that because there was not one thing that went well with my visit to El Chaparral. I hope that other management speaks to Maria about her customer service. As she is not someone who should held responsible for employees when she lacks what it takes to be a good manager!
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 1

I got a gift card to this place. So, my wife and I decided to go here on a Sunday afternoon. The place really looks nice. I usually like to sit in a booth, but all the booths, in this place are two tops. That's pretty weird! Anyway, we sat at a table. The place really looks nice as you can see from the photo. And that's about the sum of it. Our waiter, I think, was new. Anyway he didn't seem to know much about what was going on. He couldn't even tell me if one of the meals had rice and beans or not. I ordered chile relleno, and my wife ordered enchiladas. We got served chips and salsa. The chips were kind of hard. They weren't really the light chips that I like. The salsa was kind of like tomato sauce run through a blender with some onions. Had very little flavor and very little seasoning. We waited for quite a while before our food came. When it did come it wasn't really pleasant to look at. It wasn't really bad but not pleasant. The chili relleno was soggy. The flavor was okay but not something you would expect in Texas. The rice was better, but the refried beans had very little flavor. I wouldn't put them on my table. My wife said that her enchiladas were good. And I tasted them and they were good. Not excellent but good. So I guess if you come here get the enchiladas. The flavor on the chile relleno was okay but it didn't have a lot of spice or anything. It wasn't really something you would expect it South Texas. My wife says she can use the rest of the card to bring one of her friends for lunch or something. I almost certainly won't be back.
Price per person
$20–30
Food: 2
Service: 1
Atmosphere: 3

(They do not honor menu price) Went this evening to have a casual dinner, this was my second time coming and it was highly disappointing. Outside and indoor decor is nice, but I would suggest putting that to $$ on new menus with accurate prices. First red flag was when we were sat at our booth table it was a bit wet, I called over a staff member that was nearby (manager in charge) and asked if we can get a rag to DRY the table, immediate response "it's sanitizer" ok I want a dry sanitized table then. The rest of my experience was subpar, I ordered my food and a cocktail (the ONLY cocktail that has a price in their menu $8) my food came before my drink. It was not busy, very few people at bar, would say 10 mins later finally got my drink. At this point can't wait to just leave, I get my bill and I see I'm being charged $10 for my cocktail. I notified my waitress and she said she'd talk to her manager, manager comes over and gives me an unnecessary/over exaggerated excuse on inflation changing from 1 day to a next and how (his words) owners do not want to change menu's because it's too expensive and putting tape over it makes menus look ugly. (Personally id rather be notified from the get go about prices) And ended with how they use "better quality" than other restaurants and then FINALLY a insincere apology. I'll end with this, other restaurant have accurate prices on both cocktail and food menus. So guess I'll be going to those establishments from now on. Will not be back ever.

I recently had the pleasure of dining at La Hacienda, a Mexican restaurant that exceeded my expectations in every way. The highlight of the evening was undoubtedly the Carne Asada Dinner - a generous serving of tender, juicy meat served alongside a side plate of perfectly cooked rice, beans, and pico de gallo. What struck me most about the dish was the sheer size of the portion - it was more than enough to satisfy my hunger and still have some leftovers to take home. But the quantity didn't come at the expense of quality; each element of the meal was expertly prepared and bursting with flavor. What's more, my dinner guests all enjoyed their own plates just as much as I did. It's clear that La Hacienda takes great pride in the quality of their food, and it shows in every bite. But the dining experience didn't stop at the food. We were lucky enough to snag a table in the outdoor seating area, which provided ample space and a refreshing cool breeze throughout the evening. It was the perfect setting to enjoy a delicious meal and good company. Overall, I would highly recommend La Hacienda to anyone looking for authentic, delicious Mexican cuisine in a welcoming atmosphere. Whether you're in the mood for a hearty dinner or just want to grab some drinks and appetizers with friends, this restaurant is sure to exceed your expectations

We are new to San Antonio...Its hard to find real mexican restaraunts around here. Majority is tex-mex style & we are NOT fans! My daughter & I tried out this place & let me tell you the Food taste Great!..the Service is Excellent!...& getting the order out to you is Quick! This facility does NOT PLAY AROUND much less PROCRASTINATES when it comes to customers!! WE HIGHLY RECOMMEND this restaraunt!! Salsa is thick not watered down & actually hot as it should be!...however would like to suggest serving light, hot crispy chips would be way better because they were a bit hard nd slightly warm. However I do Recommend Chicken flautas Plate & Beef fajitas are soft & tasty!!...PLUS the Refried beans reminds me of my mothers when I was growing up!! KUDDOS TO YOU GUYS!! FROM A HARD CORE CRITIC!!!
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Rice and Beans, Beef Fajitas, Refried Beans
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
It is a bz area due to it being in a plaza but so far good parking!

Service has gone downhill. My to-go order took 30 mins to make and was cold and wrong! (I should add my order being incorrect was nothing new but I still wanted to give them a chance.) When I got home and called to complain after waiting close to the 30 mins, the to-go man decided to argue with me telling me a man waiting 45 mins and didn’t complain as if that was a great argument. He proceeded to tell me I didn’t wait that long and he also had tables he needed to serve. Ultimately my food was cold and wrong so unsure what the 45 min wait time of another man and his other duties had to do with my food I paid for. He yelled he would refund my payment and when I asked for his name for reference he huffed and hung up… we’ll see if I get refunded… last time I pick this restaurant! (My nice husband switched his cold carne guisada plate for mine. We ended up throwing the food away. Also sorry to the people who might have ordered a crispy taco that they didn’t receive… it was in our bag! Don’t worry it was cold! We didn’t eat it.)
Service
Take out
Meal type
Dinner
Price per person
$10–20

Unfortunately, our experience was not the best. ENVIRONMENT The environment was nice. The two at the individuals at the front were friendly and welcoming. They seated us immediately in one of their booths. The tables were clean and the music was nice. SERVICE Our hostess was pleasant, but inattentive. We never got a refill on our drinks and she didn’t check on us to see if the food was okay. It also took a very long time for us to get our food. FOOD The food looked yummy, but feel short. The beef was overcooked and tough to chew. The queso dip seemed to be velveeta with no added ingredients. And the other side items tasted bland. COSTS We ended up paying $68 for two people with 10% tip. We were also given a military discount on one item, even though we both served. Also, the item chosen was neither the most expensive nor least expensive. I’m not sure how they decide how to apply the discount. The items seemed overpriced when we could have gotten similar quality food with better service at a chain restaurant.
Service
Dine in
Meal type
Dinner
Price per person
$20–30

We absolutely love this restaurant. The food is always tasty, especially the refried beans. Usually we have great experiences but this last visit, the service left more to be desired. We saw our server to order drinks, order food, drop off food and that was it. Not a single table touch to ask if we needed anything or check on us. He would walk passed our table to take care of other tables but never stop at ours. We sat at our table, done eating, for at least 10 minutes and he never stopped by. At one point, he was leaning against the POS system desk on his phone. I had to flag him down and gesture that we were ready for the check.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 2
Atmosphere: 5
Recommended dishes
Rice and Beans
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Open parking lot in the shopping center.

Loved this place! We do not live in the area my husband and I were out on business and we were both hungry and saw this place. Inside the restaurant was clean and really nice. Our waiter was very attentive we never had to ask for a refill. The refried beans were some of the best I have ever had! My husband's puffy taco's were very delicious and he loved the rice! My cheese enchiladas were hot and really good! When were in the area we will be back!
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Tortilla Chips and Salsa, Rice and Beans, Carne Guisada, Pinto Charro Beans, Puffy Tacos
Vegetarian options
Lots of options
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
This place is in a strip mall
Kid-friendliness
Kids menu

I regretted even suggesting this place to my friend, especially after today. Our waiter Nathan was awkward, no real people skills. Just laid our menus down with Chips and what I thought was bean water. Turns out it was charro beans. I literally could count the beans in the bowl. Never said a word.... He came back 2 minutes later and asked if we were ready to order. I noticed he acted this way with all the tables he was serving. When he spoke he mumbled which made it hard to understand. Now for the food. Nothing special at all. The food was meh! Very hard to find poor Mexican food in San Antonio but this was pretty close. There is too much competition in the city for this lackluster service and quality of food. Very disappointed.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 1

Quiet Sunday morning for breakfast on our first and last visit. My wife and I both ordered breakfast tacos. I’m wanted a huevos Al a Mexicana breakfast taco as I’ve had them before at other restaurants. I was informed by the very meek, quiet and soft spoken kid that it only comes in a platter. Mr. Owner you should think about putting it on your menu as a BF taco as I do not It eat as much as I used to as I’ve gotten older.The orange juice had to be returned as it was not fresh O.J. It looked super dark and it tasted like it came out of a can… Super nasty tasting. I understand the minimal breakfast menu. But, IMO, y’all could add some other breakfast options. It’s a shame as we are new to the area and love to support our local community and y’all just didn’t cut it. The eggs and chorizo was really good though and that is the only reason y’all got a 2.

I have an onion allergy and Richy double and triple checked food options and went or of his way to help make our experience the best it could be. The food was wonderful as well. Though some is a little expensive; definitely worth the time.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Chimichanga, Fajita Nachos
Recommendation for vegetarians
Somewhat recommend
Vegetarian options
They are able to adjust items.
Dietary restrictions
Or server was very attentive to for restrictions and discussions requests.
Parking space
Plenty of parking
Parking options
Free parking lot
Kid-friendliness
Several child friendly options.
Wheelchair accessibility
Several convenient places for wheelchairs or walkers.

Our Server provided poor service. We didn’t get the complimentary small bowl of beans, we had to ask for tortillas, we had to ask for refills. I wasn’t asked what type of beans I wanted. I was served whole beans. I wanted refried beans. To make our visit worse, I am a Rewards Member so I wanted to use my birthday reward which was $5.00 off the bill. Our Server said that the manager couldn’t get the Point of Sale system to accept my Loyalty Member number so I couldn’t use my birthday reward. The manager didn’t even come to our table to apologize.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 4
Recommended dishes
Refried Beans, Cheese Enchiladas

Great food, surprisingly not expensive, great service, nice atmosphere. I don't live in San Antonio, but if I did, it would be my first choice for Mexican food. Felt the need to edit after reading other reviews. Food here is great. Not your typical salsa, chips looked homemade, you get charro beans as an appetizer as well and they are great. My mom cooks amazing homemade Mexican food, and I know she would like it here. The food we ordered was not your cookie cutter typical taste. It definitely had some love and originality in it. I've been to another restaurant similar to this one and my bill there was twice as much. Will be back on my next trip to San Antonio.
Food: 5
Service: 5
Atmosphere: 5

I ordered chicken enchiladas with the jalapeño cream sauce. It was very delicious. My daughter ordered an El Bambino kids plate. I will say it took quite a few minutes for our waiter to come up and greet us. 8 minutes actually, and that was pretty much how the rest of our meal went...It wasn't extremely busy, but maybe there is a staff shortage? That aside, he was very nice. We ordered a plate to go since the chicken enchiladas were so stuffed with chicken. Lol The restaurant is very clean (dust free) even with all of the beautiful decorations that sit so high up!!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 5

Food is always perfect..... We love love love the bean soup! . Our server, Samuel, was phenomenal. He was extremely attentive and didn't miss a beat ..he was completely on top of everything and saw to our every need..He was friendly, humorous, atrentive, polite, and kind.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Parking
Disabled parking and ramp are tooo far away from the entry door. Please consider your disabled, ambulatory patrons and move the ramp and disabiliy parking closest to the front door. Those of us using a walker and in chronic pain would really appreciate that gesture of kindness and understanding!
Wheelchair accessibility
See above

Unfortunately this is one of those previous great restaurants that just didn’t survive the pandemic. Our server was nice enough but the kitchen must be horribly understaffed. We waited nearly 40 minutes for only two simple plates in a mostly empty restaurant and one plate still managed to come out not just cold but ice cold. We weren’t charged of course for my husbands plate but the whole point was to go out together, not for me to sit there like a weirdo and eat by myself…. We rarely bother going out to eat anymore but figured we’d give it a shot tonight… should have just stayed home and ate some hotdogs.
Service
Dine in
Food: 1
Service: 2
Atmosphere: 3

The atmosphere is great and my husband and I were excited to try a new place. The hostes was very friendly and accommodated our seating choice. The server was not very friendly and made us feel like we were an inconvenience . He did not ignore us, and our order was completed, but he was short, not asked us if we wanted a drink and never checked in on our table unless we waved at him. I ordered shrimp and I was sick that night and the next morning. My husband had the steak and it was great.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 3
Atmosphere: 5
Recommended dishes
Tortilla Soup

Came for date night and sat at the bar, the guacamole was ok not great but the salsa and their homemade chips are to die for but we had the fajitas the mix of the beef and the chicken and they were amazing and we went home with leftovers. The bartenders were super busy but the service overall was good and we would come back the place had the small neighborhood vibe but the food was incredible and they had a mariachi band walking around for music
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Steak Fajitas, Beef Fajitas

The service was excellent! Staff was very attentive and anyone passing by would kindly assist. We had the Mariachi serenade us a couple of times! Even got my 'Tragos Amargo' request! Highly recommend. Pricing was average. We paid $125 for 5 people; very reasonable!
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Tortilla Chips and Salsa, Rice and Beans, Pinto Charro Beans, Puffy Tacos
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
It is shopping center parking.

Last night we had a family memorial dinner in honor of my mother who recently passed. The restaurant was amazing. We were able to make the party room reservation this past Saturday for yesterday evening for an extremely reasonable price. Ya'll had a party ahead of us but were able to get the room bussed and ready extremely quickly. Service was amazing, Adrian and Marla were fantastic, and always rushing to be of help. We never lacked for drinks or anything, you accommodated a group of 50 with split tickets. Great food, good service, and would definitely recommend this for any gathering again.

We had a large party that they accommodated quickly. They have a large restaurant so we essentially had an area to ourselves. They were friendly and accommodating. The service was top notch. It was a great experience.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Rice and Beans, Beef Fajitas
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
The parking lot looked full but when we got there we found lots of open spaces up near the door.

I was so excited to try their beef fajitas as I’ve heard they were good there. I got a plate of chewy tough beef. Not enjoyable at all. They weren’t sizzling -barely warm and had a ton of grilled onions but no peppers. A small dab of guacamole with the pico. They aren’t cheap and certainly not worth it. Try chicken instead. Waitress wasn’t very friendly and failed in a few areas. We will go back but hoping for a better experience next time.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 4
Atmosphere: 4

Had a lunch date with the wife, she had the Helotes Delight, I had the beef fajita platter. The fajitas were phenomenal, especially the steak and the tortillas. Wife said the enchiladas were great as well. Our waitress was super friendly and stopped by to check on us just enough, and even chatted for a few minutes, but not so much that she overstayed. All-in-all, will 100% be back again.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Steak Fajitas, Refried Beans

This is the BEST Mexican restaurant I’ve ever eaten at. Tina was our server. She was extremely friendly and super fast. Her customer service was great. Never needed to ask for anything, not even a refill. She made sure our experience was very comfortable and pleasurable. The food was amazing. My daughter and I will definitely be back, thanks to Tina and the great food!!!
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Beef Fajitas

Ambiance- just as I expect/hope, felt great. Probably my favorite, was the music was set at the perfect volume. Probably only complaint, if it’s a complaint, is it was cold. Bring a sweater. Service - attentive, polite and enthusiastic Food- chips/salsa were great, bean soup was great. Asked for server recommendation on enchiladas, was brought jalapeño and verde chicken with beans and rice. Terrific. The churro bites were unexpectedly great and way more than i expected. Price- I was super surprised of the price for the quality. Great!

The girl at the front desk could not have been more rude! She never looked at us, greeted us or anything! If you want my money you need to hire someone with manners! However, our server was fabulous...coule not have been nicer.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 3
Atmosphere: 4
Recommended dishes
Puffy Tacos, Spinach Enchiladas, Cheese Enchiladas
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
I'm good.

We love our neighborhood restaurant it’s close by convenient you can get on a waitlist which is very helpful. We had a very sweet waitress. Layla and the food was tasty and we got it quick and just enjoyed our evening.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Rice and Beans, Carne Guisada
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
How is plenty of parking

Waiter started taking our plates before we were done. On at least three occasions the waiter came by and said “are you done “ are you done are “ you done?” We noticed that other tables were getting the same treatment. It seemed that the waiters were doing the bus boy stuff too. The restaurant was half empty so I don’t know why they were rushing us out. Obviously never coming back here again ever
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 2
Atmosphere: 2

Awesome food!!!!!! Super nice folks!!!!!!! Was treated with top notch respect and curtesy! Awesome vegetarian options, they work with you and don’t judge! ❤️
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Rice and Beans
Vegetarian options
Had the vegetable fajitas! OMG!! They were delicious!! The flour tortillas were so soft!!!! The pinto beans from the Hoya made it so homie!!! So glad we found you!

Today I arrived and for my surprise they removed the lunch menu since they open the one in Boerne. I was very disappointed. The food was just ok, the chips were good but not the charro beans, they were cold. I ordered the cream jalapeño enchiladas, those and the refried beans were very good but not the rice. It was dried. I also ask for green salsa and it had no flavor.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 4
Atmosphere: 4

So good. DoorDash. $60 order should come w salsa since #1 taco order #2 cannot order salsa on the platform #3 cannot modify order on platform. Y’all care about deliveries at all, change it. Believe it or not, deal breaker for this guy. Thanks from the social media rep 2 times since, same story. I won’t go here again. Not here, not in helotes, not near my office in boerne Save the $ on replying to comments here and make your core business better - long time sa guy, last time i use your services

I grew up going to the Helotes location and for years after I married and moved away would still only go to that location. Finally my dad and I decided to try this location. DID NOT DISAPPOINT. Everything was amazing from the staff to the food. It was like we were at the Helotes location with how friendly the staff was. Whenever we have guests come in from out of town-this is our go to place. Never a bad experience.
Service
Dine in
Meal type
Dinner
Price per person
$20–30

Even though I enjoy Mariachis, not during lunch especially playing right by our table and we couldn't even communicate with our friends. We came from Fort Worth and music too loud. Once they went to other side it was alot better. Love puffy tacos but these were a little over cooked. They need to be lighter and softer. But really good flavor!! Great service and atmosphere. Love the family story. Would eat there again next time I'm in town.
Food: 4
Service: 5
Atmosphere: 4

Hostess finally had to come take our drink order after waiting 20min and not seeing a waiter. We gave our food order at the same time for fear we would not get any more service. There were 5 waiters on the other side of the restaurant and 1 on our side who kept her back to us the whole time. Our food came out in a timely manner. It will be a long time before we come back. We love the food. The service has Never been this Poor.
Service
Dine in
Food: 4
Service: 1

Don’t dine here. There were more than enough servers, the restaurant had 9 tables with people and we waited 12 minutes and not one server came to our table to take our drink order. I proceeded to get up and ask the hostess if the server was aware there was a family of 4 in their section. He said they would be there with us shortly, we waited 5 more minutes and no one came.
Service
Dine in
Meal type
Breakfast
Food: 1
Service: 1
Atmosphere: 1

Shrimp enchiladas are delicious! I've been going to the Helotes location since I was a child ✨️ Only thing that bothered me was this location did away with the lunch menu just because the Helotes location doesn't have one, so no more lunch specials Also the tamale was very dry unfortunately
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Refried Beans

All four of us ordered enchiladas with cream. They came out lukewarm. Granted it was a Tuesday night and it wasn’t very busy. The chips were very hard as if they were stale. The rice on the side didn’t taste fresh at all. I think the enchiladas would’ve tasted better if they were made more freshly. We took our 3month old baby and they had a little contraption that we could keep her in her car seat, so that was very nice. Everything else was highly mediocre.

This has always been one of my favorite places to come as I love their food but I have to drag my husband here because of the service. A couple of weeks ago I convinced him to go on a Sunday since I love their breakfast. We were seated in the bar. After 15 minutes, menus still in hand, we had not been even acknowledged. We walked out and my husband will never come back.
Service
Dine in
Food: 4
Service: 1
Atmosphere: 4

The restaurant is large and there’s a lot of space between tables. The wooden road runner in the middle of the dining room is a nice touch. Food is just the right temperature, well prepared, and delicious. The bar mixed us a drink that wasn’t on the menu. It was good. Mason attended our table and gave us excellent service. Overall, we had an enjoyable supper.
Service
Dine in
Meal type
Dinner
Price per person
$10–20

This was a perfect spot for a one on one meeting with our 9Round manager, Danny! Watched the World Cup for a bit and enjoyed their amazing “two step” plate. It was my first spinach enchilada experience and it did not disappoint. Time to work it off at 9Round kickboxing on Bulverde road!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Recommended dishes
Puffy Tacos, Spinach Enchiladas

The customer is excellent, and the food is so good, no matter what you order. It is always delicious
Meal type
Dinner
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pinto Charro Beans, Puffy Tacos, Fajita Nachos, Cheese Enchiladas
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Always plenty of parking space.

The place is pretty don’t get me wrong but The worst first time, waiter spilled our water and my skillet plate looked good but the whole skillet was cold to the touch, barely had any meat, beef was very chewy, rice was cold. Service took long and wasn’t a lot of people either I would not go again. I feel sick now and that was the last place I ate.
Service
Dine in
Meal type
Lunch
Price per person
$10–20

This is my favorite Mexican restaurant in San Antonio!! We have been here countless times and introduced our friends to this place and we’re always receiving the same great food and service. I love this place!!
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Jalapeno Cream Sauce, Shrimp Enchiladas, Beef Fajitas

My daughter and I thoroughly enjoyed our lunch today at El Chaparral. The food was delicious, the service was fantastic We both ordered a strawberry margarita to cool off from the Texas heat, the margaritas were huge, frosty and delicious. We definitely recommend El Chaparral
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 4

We have eaten here several times and enjoyed the food, but tonight the food was terrible. The enchiladas were hard and sauce was like water. Puffy tacos were dry and tasteless. Rice was cold, refried beans were okay. Worse meal ever. We couldn’t even eat them. Will not be coming back.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 4
Atmosphere: 3

Yes the food was good the server was great although the manager was rude and awful to me his name is Jesse at the restaurant in stone oak. I questioned my receipt and he was very rude and sangron (ugly attitude) I will not go back to that one again I will stick to the one in helotes. And I will call corporate or whoever I have to, to report him he should not be in that type of mood especially in his position.

We had an Oncology Nursing Society dinner meeting and most of the attendees enjoyed the place and mostly the food
Service
Dine in
Meal type
Dinner
Price per person
$100+
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Rice and Beans, Beef Fajitas, Refried Beans
Parking space
Somewhat difficult to find parking
Parking options
Free parking lot

Had met friends there and wait staff was very attentive Food came out fast and was good. Price was acceptable considering inflation being what it is today
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cheese Enchiladas
Parking space
Plenty of parking
Parking options
Free parking lot

We were with a large party. We ordered steaks, enchiladas, tacos, soups, and burritos. The food was good. The margarita were better. The atmosphere was fun and inviting.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Parking space
Plenty of parking
Parking options
Free parking lot

The beginning service was quick and the food was delicious. We got the Shrimp Diablo and Carne tacos. The queso bowl with the meat was better than some places we've been to. For the dessert we ordered Tres leches cake and it wasn't bad but I would not order again. Only negative was waiting about 20 minutes for the check after finishing our dessert.
Meal type
Dinner
Price per person
$20–30

We went in for dinner at nearly closing time. The staff didn't hesitate and seated us with a smile. Our server Ivan was extremely polite and knowledgeable. Our food made it to the table quickly and was delicious.
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chimichanga, Pinto Charro Beans, Spinach Enchiladas

Enjoyed a great Sunday brunch. Seek Chaparral has a great welcoming staff that takes really good care to make you feel that way. Great food, fresh hot and delicious. We will be revisiting here again soon.
Service
Dine in
Meal type
Brunch
Price per person
$20–30
Recommended dishes
Chimichanga
Parking space
Plenty of parking
Parking options
Free parking lot

El Chaparral has been, by far, our favorite place for dinner. The service is always excellent and food always delicious and hot! Our favorite part is the bean soup appetizer they serve prior to every meal! Thank you for always making us feel like family when we visit. This is more than your average Mexican restaurant!
Service
Dine in
Meal type
Dinner
Price per person
$30–50

This was my first visit to this location, and I was not disappointed. There's a great lunch menu that includes a drink, which is always a plus. The food, service, and the atmosphere is just as good as the Helotes location.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chimichanga

We had a large group dinner, started off with chips and salsa. Ordered the jalapeno pineapple margarita and the Chile relleno. The margarita was very spicy! But strong and delish. The chile relleno was good also with lots of breading. The service was amazing!
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4

Very nice place. Great food. Great music. Service was great.. will return ..
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Spinach Enchiladas
Vegetarian options
They had veggie enchiladas. Nice
Parking space
Plenty of parking
Parking options
Free parking lot

Service and food were delicious. Whitley our server did a great job and was very attentive to our needs.
Service
Dine in
Meal type
Dinner
Price per person
$100+
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Rice and Beans, Carne Guisada, Pinto Charro Beans
Parking space
Plenty of parking
Parking options
Free parking lot

Got amazing service from my cashier. The beef enchilada sauce was meh and the tamale was mostly breading. The nacho cheese was great. 15% off for military.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Rice and Beans, Carne Guisada, Carne Guisada Plate, Cheese Enchiladas

First time visitor. They treat you like family. We had Layla and she was very knowledgeable and fast and efferent. The manager, very passionate about his people and the visitors. Food was amazing. Did not take long at all.
Service
Dine in
Meal type
Brunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes

I used to come to this location frequently however the service became so hit and miss. Today we decided to give it one more try … it was the same. After waiting 20 minutes, we gave up and left. There were so many empty tables, it was irritating. If their wait staff was slammed, all they needed to do was tell us. Instead there was no communication at all.
Service: 1

Let's just say it's not bad food. They certainly have a lot of regulars who go there, they're very proud of their food. Their prices are just really high. I think people probably go there because they like the taste and because you can get good service, I'm just not in love with spending $75 for three people to go eat
Food: 3
Service: 4
Atmosphere: 4

We love coming to this place, especially for lunchtime! I always get the spinach enchiladas and my husband gets beef enchiladas. I always get the jalapeño pineapple margarita and my husband gets the top shelf margarita. We always leave there feeling wonderful. It’s a great experience & a good place for date night too!
Food: 5
Service: 5
Atmosphere: 5

My waitress was very sweet and attentive. This is my 2nd time here. Food was soooo delicious.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Refried Beans
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Great parking

Had an enjoyable experience celebrating Brother and Son birthday. Server did a great job keeping up with each person's order.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Service: 5
Atmosphere: 4
Recommended dishes
Tortilla Chips and Salsa, Rice and Beans, Chimichanga, Steak Fajitas, Pinto Charro Beans, Beef Fajitas

Great food with wonderful friends. I absolutely love your charro . It became a favorite restaurant pretty quickly. See you soon
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Rice and Beans, Pinto Charro Beans, Puffy Tacos, Chalupas, Cheese Enchiladas

I love the Tabel side Queso Flamado and Fajitas!!!!
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Carne Guisada, Beef Fajitas
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
none
Kid-friendliness
none

The food was ok, and the service was awful. They were not busy at all, but the waiter was too busy with everyone else to take care of our table. Only 4 of us, but it took forever to get our food and close out. Don't waste your time
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 3
Service: 1
Atmosphere: 2

Very busy this Memorial day weekend Saturday. The restaurant still managed to seat my daughter and I in less than 15 mins.. Food is delicious, and so very reasonably priced. I got the Carlo's special..2 cheese enchiladas, 1 tamale, 1 taco, rice, beans, guacamole, tomato.. The plate was LESS THAN $12.. very friendly, attentive service. Highly recommend.

Absolutely horrible. Ordered the jalapeño chicken enchiladas, chicken was dry and no flavor, sauce was thick as a gravy and plain, the rice was bearable and the beans were burnt to black! Seriously could have got something with more flavor from McDonald’s for half the price.
Service
Dine in
Meal type
Dinner
Price per person
$20–30

They win the award for worst Mexican restaurant. Horrible enchiladas and rice. The atmosphere was like punk rock Communism. Looks like their paintings were done by the occult. I highly recommend to not waste your money here. Just my opinion though. Ignore me at your own risk.
Food: 1
Service: 1
Atmosphere: 1

The food is great and the servers are friendly. Enchiladas, fajitas, pescado, tortilla soup and fajita salad are some of our favorites.
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Tortilla Chips and Salsa, Tortilla Soup, Beef Fajitas

Excellent food. I got the chicken breast with the jalapeño cream. So delicious! Our server/bartender was so nice and attentive. We come here a lot and we have never had a bad experience!
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Service wasn't great. The crispy tacos are a bit bland. Enchilada plate was okay. I received my sweet tea in a dirty glass. Nothing really impressed me enough to return to this location.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 2
Atmosphere: 3

First time visiting this restaurant. We were quickly seated when we arrived. The service was great. The food was good and the prices were reasonable for the portion size and quality. The margarita was good.
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 5

Our server, Mason, was absolutely amazing! Fast, friendly, and gave excellent recommendations! We will definitely be back!
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pinto Charro Beans, Tortilla Soup

Love the food and the service is great and love the color of the chair awesome place will be back again
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Shrimp Enchiladas, Beef Fajitas, Refried Beans

Amazing food!! Loved their Carne Asada street tacos and their refried beans.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Beef Fajitas, Refried Beans
Dietary restrictions
Gluten free

Although busy, the bartender made sure to keep the salsa topped off and orders promptly filled. Our favorite waiter Samuel wasn’t available for the section we were in but still great service!
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Parking
Ample parking

As for service, it always depends on who and what their days are filled with, what is left to be shared with others. Sometimes service is 5+, others 4-4.5. That's perfectly fine. Just add more water, or something like water or wine.
Food: 5
Service: 4
Atmosphere: 5

Food is delicious and staff is so courteous. Usually go in the morning. Potato and egg is so tasty! I am going to try TexMex omelet. Beans are delicious. Atmosphere is calm and quiet. Soft music playing is perfect!
Service
Dine in
Meal type
Breakfast
Price per person
$10–20

First time going and I have to say the service and food were great. Only issue we had was finding a bug floating around in one of the margaritas but, once notified, our server replaced the drink (with stronger tequila) and no extra charge. Worth your time and worth the money! Will return.

The restaurant was nice but we stood at the door waiting to be seated for 10 minutes. Once seated we continued to waited. My husband and I ordered enchiladas different variations but neither were good. Beyond that the manager lacked any customer service skills. We won't be going back.

Our server was amazing. He refilled our chips and salsa timely, as well as our drinks without us having to ask. The food was and fresh and everything was as we ordered. I highly recommend this restaurant.
Service
Dine in
Meal type
Dinner
Price per person
$10–20

The food was top tier, the menu clearly states what is gluten free. The price point was a little high for what you get and was lacking a lunch menu.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 4
Atmosphere: 4

Very cozy interior. Great service. They served me so very quickly at lunch time. Carne Guisada was tender and flavorful. The beans and rice were very good. The corn tortillas was awesome. Hot sauce was below average because I don't like onion in my hot sauce. I will go back.

The Mexican food here is delicious. We have been here a few times, and it never disappoints. The service is always good and great atmosphere.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5

Service was horrible. Food was cold and incorrect .Never had a steady server. Took forever just to get chips and salsa. I USED to be a regular customer . Not any longer. Seems as if no matter how much you tell the management NOTHING IS EVER DONE .
Meal type
Dinner

Always good to eat here…. Good food, great service always.
Service
Dine in
Meal type
Lunch
Price per person
$50–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Rice and Beans, Pinto Charro Beans, Cheese Enchiladas

Food was ok. We have had better tasting food for $less$. The tortillas are soft and fluffy, though!!
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 5
Parking space
Plenty of parking

The food was delicious! Salsa was very mild but flavorful. Enchilada sauce sauce was excellent and the refried beans were fabulous! This was my first time eating here. It will not be my last.
Service
Dine in
Meal type
Dinner
Price per person
$10–20

The FiletTampiceño and beef fajitas quesadillas were delicious.
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Rice and Beans, Beef Fajitas, Refried Beans

Tortillas were not fresh chips were hard but my Chile relleno was delicious as well as the rice.... will continue to eat there as I do know they were very very busy that evening
Service
Dine in
Meal type
Dinner
Price per person
$30–50

Welcomed as I entered the door. They took care of me very quickly too. Beautiful saltwater fish tank in the lobby and bar area. I will go back soon for dine-in. Thanks El Chaparral!
Service
Take out
Meal type
Dinner
Price per person
$10–20

Absolutely the best table side guac, and family shared fajitas. Beautiful décor and atmosphere and great service. Can’t be beat. 1st time here, will drive from west side of town to come back for sure
Food: 5
Service: 5
Atmosphere: 5

Delicious! Chill atmosphere. The complimentary bean soup is yummy!! The food is amazing and big portions. Prices are fair.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

It use to be a Wonderful place to go to. But the day that we went ut was so very bad and it took forever before the manager finally came over the help our waiter that had wat to many tables
Food: 3
Service: 4
Atmosphere: 4

The decor and ambiance gives an authentic feel. Charro beans had a great taste. The portions are worth the price. Overall, flavor was there and had a great time
Service
Dine in
Meal type
Lunch
Price per person
$10–20

Had cheese enchilada and beef taco. They serve a very small bowl of Charo beans before you order.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4

Enjoyed the day off with brother Ted. One of our favorite Mexican restaurants. A bit disappointed in the portion size of the beans. Guacamole was bland. Flaming Quesoflamianado. Eat it hot or it becomes a chunk of solid goo.