Hello, I'm writing to share my recent experience with Ellies. I was hoping to receive quality service, but unfortunately, my interactions have left me disappointed. Over the past 2 days, I encountered several instances of poor service and a lack of responsiveness. Despite my attempts to reach out, my calls were not returned, which led me to think they have a gap in this area which needs to be improved as they are customer facing. I believe that communication and customer service are crucial aspects of any business, and my experience fell short in this regard. I'd like to suggest that Ellies considers implementing better communication practices to ensure that customers like me don't face similar issues in the future. I hope that my feedback can contribute to improving the overall customer experience. Thank you for taking the time to read my concerns. Best regards,

What a pathetic excuse for a business especially when I made three phone calls to ascertain availability of a product and no one answered the call's and eventually on the third attempt someone answered and stated that a salesperson would call me back. The receptionist called me and then put the call through and the call went unanswered. I am still waiting for their so called salesperson to call me back...

I did not enjoy my experience at this site. Rather than feeling like a valued customer, I was made to feel like I was just wasting their time by enquiring after a product that they no longer stock. They could not even be bothered to advise me what product they have to offer instead. They were just short of being rude. If you have an option, I recommend bypassing this site and going elsewhere.

What an absolutely disappointing experience. DEEDEE served me at the counter.. Absolutely no interest in being employed there.. In desire to help. Eventually called the JHB office to complain. They took my details and never called me back. I am not surprised that this company is dying... BEE staff may look cool on paper... But people who have a clue MAY just be a better bet for you industry

I think it needs a change of staff...they too long in the game and lost their respect.. Had to plead for help to load my bakkie as im an old and sick person...they take too long to assist with our orders...a nightmare for me always when i have to get my stock at ellies in durban

Electronic shop but gears towards the professional. Offers generators, security equipment, extension plugs and electrical hardware. Know what you want before going in there or check their website.

Excellent service. Komla Reddy was tremendous in helping and providing technical support. Other service providers should take a leaf from the service provided here.

Left 3 mesages for Komla Reddy to call me back Still waiting Product under guarantee tgey not interested inhonourin their guarantee Pathetic

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All equipment for entertainment on TV.,electronics supplies. Friendly staff. Good service, quality products they are great.

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Lots of deals. The staff is helpful overall a good branch to visit.

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Since covid 19 you are lucky to get what you require

Forever sells the best accessories and equipment

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Excellent service with a smile.

Really helpful and polite!

good service and prices

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Good service

Good parking

Friendly