11/09/2023 -I reserved a compact car from Enterprise through Expedia for pick up at the Enterprise office at 106 West 24th Street, NYC. Because I had to change my pick up time, I called the location and spoke to Kobe Hamm, a Management Trainee. Kobe was professional, accommodating and friendly and made the change a breeze. When it came time to pick up my Toyota Corolla, I met Hector Rodriguez, Sr. Customer Service Rep behind the counter. Just like Kobe, Hector was professional, efficient, accommodating and affable. Hector, apologetically, informed me that there were no Toyota Corollas available, but he had upgraded me to a Nissan Rogue. Well, I was as happy as a clam there were no more Corollas once I saw and drove the Rogue. Hector was kind enough to show this technology challenge individual, how to couple my phone to the car's blue-tooth system, the gear mechanisms and all of the Rogues technology. He was very patience and knowledgeable. I've made dozens of car rentals in the past and most of those company's personnel treated me as if they were doing me a favor by using there service. This was NOT the attitude at Enterprise's 106 West 24th Street, NYC location. Kobe and Hector's demeanor was welcoming and jovial, making it a pleasure to do business with them. I will continue to use this Enterprise location and staff for as long as I have car rental needs. Thank you Kobe Hamm, Hector Rodriguez and Enterprise for a great car rental experience. It's the little things! Y. Brown

One of the worst rental car experiences of my life. Pros: Nice people who genuinely want to help you. Cons: Severely antiquated systems created a situation where it took literally two hours to pick up my car. Even though my profile online is completely filled out, the agent had to manually re-entry every piece of personal information. And then, the car I had reserved was not available at that location, so they had to drive me from Chelsea to the Upper East Side to pick up the car. The express rental pickup process has been implemented at every airport for 10 years, it is unconscionable that those systems are not in place in the local branches, ESPECIALLY in such a high volume area as New York City. There is no reason whatsoever that enterprise can't have reservations pre-printed and ready to go here as they do in the airport. I received a confirmation call as bout my reservation 2 or so hours before my pickup time. This means that they already had my information. At that time, they should have informed me that my car was not at the correct location and given me the option to go directly to the correct place. The institutional disorganization and inefficiency was truly astounding and if i can possibly avoid it, I will never rent from a local enterprise office again until these procedures are completely revamped.

I received the most outstanding customer experience with Sharon Nefedov from the Enterprise location @ 106 W 24th Street. It started when my car broke down just before my Passover holiday, that I was planning to spend in Massachusetts. I now desperately needed a large car. So I immediately tried reserving a minivan/large 7 seater SUV. however Every location in Brooklyn & Manhattan was sold out. Somehow I was able to secure a booking with the above Enterprise location. Within 1-hour of booking, Sharon called to advise me that they were sold out of Minivans & Large SUV’s. but she would try her best, to give me the biggest they have. The following morning I called her, and she told me that she had 2 standard SUVs. I chose one which (I thought is the best alternative I can get) and Sharon set it aside for me. She asked me to call her when I arrive in Manhattan. Which I did. When at the location, she surprised me with not only having a minivan, but a really new one with only 4000+ miles on it, with loads of modern features (like: adaptive cruise control, lane departure assist, Auto high beams, etc.) and from the best of the car brands “Toyota” my favourite. She went above and beyond, and its because of people like her I choose enterprise first for all my needs.

The guys who helped me were polite down to earth and very cool about the whole thing. They dealt with me quickly and let me decide which car to take regardless if it was convenient to them. My only problem is with the company as a whole the rates were fair for a 6 day rental but the price of the ez pass and all of the insurance options were ridiculous. You feel you've gotten a good deal until you have to pay for every toll which is fine but then it costs 4 bucks a day which isn't how EZ Pass works. Furthermore you think you are happy with the price and then you see the cost Per day that the insurance costs and it's in a confusing set up ranging from if the car gets damaged by you which is the only affordable one to ambulance rides to road side assistance and then finally insurance that doesn't cover basic liability but if someone else hits the rental ( which can happen to anyone.. ) for an incredible 16$ a day! That's just nuts and good luck feeling safe driving without these overpriced add on's.

My experience with Enterprise Rent A Car in Midtown Manhattan was exceptional. From start to finish, it was a super smooth and easy process and I would highly recommend them. The customer service was truly top-notch. From the moment I made the initial inquiry to the time of returning the car, and even through the text and email communication the staff was consistently courteous, helpful, and attentive. They were more than willing to ensure that I had all the necessary information to make my rental experience stress-free. The car was a brand new Rav4 and was in perfect condition. The location in Midtown Manhattan was super convenient and easily accessible, adding to the overall convenience of the rental process. The price was a tad bit more than other options out there hovering right around $100+tax/day, but honestly 100% worth it for the convenient location, the quality of the vehicle and the incredible customer service. They've certainly earned my trust and repeat business!

The staff was extremely welcoming and upbeat but when it came to give me the support that I needed it fell short of providing a great service. The lady showing me how to open the trunk, hood and gas missed closing the hood. It was a bit scary when I figured out the open hood on the highway. I turned down filling up the gas tank because in most places where we rent it is not necessary, a great selling point to the staff is to tell customers that gas stations in nyc are by the east or west river and hard to get to during traffic. When trying to be sold the EZ pass I asked if it worked in MA and she could not answer the question. I think if you're selling this service you should be on top of where the EZ pass works and where it doesn't. Would have been great to use in Boston if it actually works there. Here's a few suggestions to make the next customer's visit even better than mine. Thanks LJ

The staff was great. Both pickup and return were quick and easy. I rented a compact, but they ran out so they upgraded me to a Malibu. It was clean and drove fine. It had a strong odor of marijuana inside...worse when it baked in the sun. When I returned it, I told the agent. She apologized and offered several discounts. I chose a tank of gas the next time I rented. The Return was quick and easy. Not a bad thing just a caution for those less experienced drivers. This location is a tight fit with very little, and at times no street parking, all vehicles are in the garage, not unlike everywhere in Manhattan. But you'll be happy with the service and vehicle. Pay attention to street parking signs. Weekends are free. Garages are $50-70 for 24hrs. Check with your hotel for discounts.

I had the pleasure of being assisted by Kobie, and I must say, he is the epitome of service-minded and problem-solving. From the moment I walked in, he greeted me with a warm smile and a willingness to assist. Kobie went above and beyond to ensure that I had the best rental experience possible. He resolved an issue I had with my reservation swiftly and walked me through the next steps in a great manner. His dedication to customer satisfaction is truly commendable, and I highly recommend working with Kobie for an outstanding rental experience. I'd like to mention that Morgan also did a great job and solved my issue with a flat tire in an out most customer-friendly way. Together, Kobie and Morgan provided exceptional service, making my experience smooth and enjoyable.

The staff at this location are courteous and efficient. They concisely review the details of your rental arrangement, and are knowledgeable about driving conditions in the area, including the various toll situations. One drawback that this location probably has in common with other Manhattan car rental outlets is the detailing of the vehicles. The windows are sometimes not really clean on the outside, with water spots; the side mirrors often have water spots; the inside has residue buildup. These details are usually just unsightly, but in some conditions, when the sunlight is at certain angles, they can obscure your vision, and that can be a problem. Otherwise, the service and the location can't be beat.

I'm so grateful to the employees that work here. They are very professional, respectful and informative. I was taken care of by Maria, and she was a pleasure to work with. Maria explained everything to me and made me feel very comfortable with my rental. At pick up and drop off, I was in and out within maybe 15 minutes. From my 1st phone call to when I picked up the rental, the customer service that I received from all the employees, was a such a delight. I have recommended this place and I will definitely be a returning customer. Cars are very clean and don't smell at all. Keep up the excellent job you are all doing and thank you so much for your service. Great Job guys!

Staff was friendly and experience was smooth but what happened after left a bad taste. Place is shady. They contacted me after my rental because they knew I would be asked to review them. There was a minor issue on returning the car but it was resolved, nbd but not worthy of a great review. They offered to "make it better" so they would get a good review and promised a partial refund to make sure I had a "5-star experience" but never actually gave me the credit. Guy was real pushy on the phone. Gave over a week to see the credit and followed up with them but, SURPRISE! no one had any knowledge of this. Reeks of shady business tactics. Stay Away

I ordered a car with Sirius radio for a 4 day trip. I left the garage but couldn't figure out how to turn on the Sirius. I called the garage before leaving NYC, and asked whether I had it. He assured me that I did and began explaining how to turn it on. I took him at his word, left the City, and still couldn't get it. I called. The attendant confirmed "no Sirius." He said bring it back with half a tank of gas (I had taken it out with a full tank). I had not been asked about a fuel option when I took the car out. When I returned the car, the person who checked me in gave me a half-tank credit should I decide to rent again with Enterprise.

August 7, we picked up the car and dropped it next day. It was Chevrolet Malibu. Our trip was from NY to Chicago. The pick up and drop off process was smooth without issues. The car was in a good condition, it was my first experience renting a car. I am very satisfied, much appreciated for your service. On the document they sent, the drop off location was back in NY, but when I called to customer service yesterday evening at about 9:24 pm, the lady on the was helpful, patient and supportive, resolved my query. Overall, the experience was good. Will recommend to my friends and will be using in the future whenever I need it

This review is for the Chelsea station Enterprise. This is a small operation and these guys (and sometimes gals) are super!! Always nice, always ready to please. The cars are clean, the team is thorough and they make every effort to be as efficient as possible. If I can make one critique, its that sometimes, some of the newer staff members can be a little too familiar. Having reached a certain age, I appreciate the formality of being called Mrs. When they call to confirm my reservation, it adds to their professionalism if they would ask to speak with Mr or Ms. Smith....Not John or Jane. Other than that, topnotch!

Impossible to rent the car I booked 2 months ago due to the fact I have a french debit card. They are requiring a credit card...unless you book from airport. The unfair part is that I gave this card to book 2 months ago without any alert from the company. Fortunately your competitors allow those cards which are the only ones available in Europe. Without your competitors, I won't have been able to have a car. You won't see me again. I especially didn't appreciate your "well, that's not my problem" with a side smile, with absolutely 0 willingness to solve the issue.

Wonderful people and very professional. They really care about their cutomers no matter whether they are new to the location or loyal ones; which makes the way they handle their business one of the best I've seen so far. One of the managers in that location (Peter) with whom I had a chance to deal with was surprisingly very professional and very helpful which was most appreciated. I definitely recommend that location, just express yourself and be patient to tell exactly what you are looking for and what is your need.

Enterprise Park Slope location was always my go to but their daily rate went up since March so I ended up choosing the one in Chelsea. Overall, their Chelsea location is decent. Nice staff, decent car but the compact car I got from this location didn’t come with Apple CarPlay as the compact cars I always got from another location and I was told to get cars with Apple CarPlay I would have to pay extra $20 to upgrade to a better car... So be prepared if you are planning to rent a car from this location...

I picked up today the car and as always, excellent customer service. Zack was absolutely amazing - I got the car in 3 min and then he spent 15 min explaining to me how the many buttons of the car work (I only drive a few times per year). Before and after I rented the car I called them a few times - they were so nice. I have other companies much closer to my house but I chose Enterprise just because they are so nice and make renting a car nice and simple.

This place was amazing. I called about 3 or 4 Enterprises in Brooklyn trying to get a car after mine was hit and no one had a car available. My insurance setup the reservation for me. I called the 24th street location in Manhattan and they had one. I was so happy. I got on the train and wet to pick up the car with no issues. I was in and out with in no time. Ky was amazing!! Give her a raise. I will definitely go there again should I ever have the need.

The employees here were very kind but the service was lacking. Our car interior was extremely dirty and had not been cleaned at all - we found garbage, crumbs, dirty fingerprints and wrappers from the previous renters. We had to wipe everything down and clean it out ourselves. Then we realized a couple of days into our rental time that the registration sticker on the license plate was expired - thankfully we didn't get pulled over and get a ticket.

I had initially given them 5 Stars, as I thought i had a great experience, turns out they did not close out my rental. So i was charged double and to top it off got charged for a parking ticket. Multiple phone calls is no fun to unwind the mistakes here.. Now the parking ticket is $75 and the city of NYC is threatening to garnish my wages.. I called the manager Gilbert twice last week and he promised to call me back. Just totally inept.

Just returned from a grand adventure in and out of the city. The driving part was made especially wonderful because of Dan, "The Enterprise Man", Pete and Gilbert. The car was perfect but their attention to customer satisfaction was beyond the pale. For a small town girl to drive in the big city was a big leap of faith and they made it very easy. Their top concern was our happiness with their service and product from pick up to return.

This Enterprise location offers the care and attention of a small town family business. It is the best place to rent a car. Every person on their team is helpful, kind and friendly. They follow up by email, they answer my calls and make sure I have a clean and well serviced car. Miranda always goes above and beyond to make my experience smooth and easy. I am very happy with this car rental location and recommend it to others.

I have been renting from Enterprise for over ten years. In particular, I have rented from the Chelsea location on 24th Street in NYC for the last seven years. The service has been and continues to be outstanding. The managers and staff have always been helpful, courteous and go out of their way to be of assistance. I don't even consider another company--only Enterprise when I need to rent a car. Rev. Dr. Albert Demos

Just a note of praise for Jessica Ribet. This is my third visit to Enterprise Chelsea and we continue to be impressed by Jessica and the team there--by far our best experience with a car rental agency in the city, and we've experienced many. Jessica in particular is highly professional, efficient and well informed. No doubt we'll continue to use Enterprise at this Chelsea location. She's one of the main reason why.

I recently did a 2-day rental for a weekend trip. The staff was terrific---helpful and friendly. They also gave me a free upgrade, which was much appreciated. (My only suggestion would be if they could speed up the process at the counter so the line could move along a bit more quickly. At the airport, you can get in and go---closer to that.) I will definitely be renting from this location again.

Rented a car from W 24 Street location in Manhattan, and Chris, who helped me out, was awesome. Covered all the information clearly and simply for me, so I really understood what insurance I needed, for example, and what I didn’t. Enterprise is one of the only companies I’ve used that seems truly invested in my best interests. I highly recommend Enterprise and this location in particular.

Car was upgraded at no cost, well maybe it's the only one available. Returning the car after office hours is a bit tricky as you have to bring it on the opposite side of the building and street. Waited for the whole week for the refund of the 250usd deposit. You have to call them to remind them but I was told on day 1 that it would be returned within 24 hours. Over all it's good.

Best ever rentals for me. I have some handicaps, and they always take the time to help me find a vehicle that works for me. The staff is comprised of friendly, professional and efficient people, whether manning the front desk or servicing the cars. I live in Manhattan, where renting a car is not an easy activity. This local Enterprise makes it as seamless as possible.

The Enterprise Rent-A-Car location in Chelsea, NY was one of the best experiences I've had renting a car. Not only was everyone gracious, but they took the time to help and make sure you were in the car that suited your needs and price point. Gilbert Gaona and Shavar Evans are two top managers--they have a customer for life with me, my family and my company.

Love these guys. So professional, clear and positive. I have never had a misunderstanding or issue with the reps which says a lot as I've gravitated to Enterprise due to poor attitudes and negativity at competitors. One suggestion for Enterprise though, interior surfaces could be wiped down better before handing off vehicle. Other than that, great!

The people at this Enterprise Rent-A-Car are wonderful. Gilbert, one of the managers, is particularly helpful, but we've had great experiences with all the staff we've encountered whenever we rent cars here. They are welcoming, kind, and knowledgeable. They are even great with our kids. We've always been very happy with the quality of the cars.

I've rented cars at the Chelsea location on several occasions. I keep coming back because of the efficiency and customer service. The staff is professional, helpful and friendly. They are always very busy, but take the time to politely and pleasantly address each customer and their rental needs. Well done Chelsea Enterprise staff.

The Enterprise office staff was great. However, we rented a mini-van for 7 passengers, and there were only 6 seat belts. The back seat was bench type with only 2 seat belts for 3 passengers. Without even a seat in front of the middle passenger seat, this was quite a dangerous situation, as it was a straight shot to the windshield.

Excellent service, Peter the manager and the entire staff were courteous, friendly and professional. I was upgraded to a small SUV with 1,000 miles on it at no charge. uot the store in minutes, in after 3 days, again been processed in minutes. overall great experience and a shining star in an industry with fading good service

Excellent service. Professional and very helpful. I always rent from Enterprise, as they have always provided quality service and quality vehicles. Wasn't charged extras. I was charged what they originally quoted. They even went out of their way for us and stayed a little later than normal business hours. Thanks, Enterprise.

Avoid! The West 24th Street/ Chelsea location does not honor reservations. Here management "runs out of cars" is "very sorry about it" and will need to "cancel your reservation" with a call the night before an AM pickup. Save yourself the headache and opt for company and location that values customers and is dependable.

I would have given this location five stars based on the excellent service provided by the Enterprise employees. However, I like to pee before taking a long trip and was informed by a team member that they had no restroom. I was told that employees use a Starbucks restroom across the street when the need arose.

All other stores in manhattan direct you to this branch. It’s the only one open. Get here at 10:05 pm last night and it’s closed. The guy wont take my car. Get here 25 min after it opens the next morning after paying a fee to park overnight in nyc.. still the employees wont take my car. GO ELSEWHERE

I live in Chelsea and use this Enterprise location close to 15-20 times within every quarter. The entire team is extreamly friendly and professional. They do a perfect job running this location. Amazing customer service. Thank you all very much for making work travel so seemless. Keep it up!!!!

Gilbert and his staff are the best Enterprise team I have ever worked with. This location offers incredible customer service, a fantastic selection of vehicles and all staff members are truly professional. I rent cars all the time and only rent from this location because I love the staff so much!

I recently had the pleasure of renting a car through a renowned car rental service in the heart of New York City, and I must say that my experience was nothing short of exceptional. From start to finish, every aspect of the process was smooth, efficient, and customer-centric.Highly Recommended

Clean location, friendly staff, were very helpful with last minute reservation needed to support moving my college student from dorm to apartment - for Manhattan, very easy to get in/get out and have after hours drop off through parking garage next door - will definitely rent from them again!

Rather impressed with the overall experience using Enterprise. This location was fast, efficient, and hassle-free. That's pretty much what you would expect in pickup and drop off of a car rental, given a quick alternative of Uber or Lyft if the rental company is less than excellent.

Returning car later in evening was a hassle.I mistakenly left a bright yellow car charger in the ashtray connection.A result of the return location was very dimly lighted. A call to me would have been preferred. I will give pickup location and staff very helpful. Return not good.

GREAT customer service and a short walk from Moynihan Train Station!! I recommend working with Hector. He took great care of me and the transaction felt like a regular conversation. I give 20 out of 10, highly recommended renting from this location and ask for Hector …

STAY AWAY FROM THIS LOCATION. I called them to verify if I left something under the passenger seat right after I dropped a car. They were of no help. Terrible people especially the supervisor. He is incompetent, unprofessional, irresponsible and arrogant. Stay away from them.

Amazing customer service. These guys are so friendly and happy, it actually makes the entire car rental experience FUN. They are also quick and efficient when you pick up and drop off. I've rented from here a few times and have had a fantastic experience each time. Thank you!

Charged every fee in the book. Fees are exorbitant. Charged extra day because the site wasn't open on Sunday. The weekends are a prime travel time, makes no sense that they would not be open. Will not use again. Over 200 dollars a day in the end after fees for an economy car.

Very nice people there but then I was under age. My age was on the reservation. They didn't want to give me one from there, instead required me to wait until they get one from a different location. NYC rush hours would took over my one day reservation. Was a bad experience.

I rented a car for spring break for my daughter and we got the Chevy Tahoe for a trip to Vermont. It was fantastic and of course the service was top notch as usual. Wouldn't rent anywhere else. Returning the car was a bit frenetic so I hope they can improve on that soon.

We were sent to this location from a different one on 40th street and 11th Ave. The staff here were unfriendly, and did not give us two keys. We didn't get to do a walk around. The car was just shoved in our face. Very unhappy with how they were treating customers.

First time renting here and will definitely be back, smoothest rental experience in nyc to date! The branch manager, Charlene, was very professional and a pleasure to work with and personally stepped in to make adjustments to ensure I was happy with my rental. 5/5!

Jack is amazingly dedicated to delivering excellent superior customer service. I have rented from this location several times and Jack is consistent with satisfying his customers needs. Thank you Jack and also the amazing staff at the Enterprise Chelsea location.

I wasted my time .. they talk wayyyy too much, wasted an hour, they even had me sign the papers and got the car, but at the end they refused debit/credit card. They only want credit card, which was total BS ☆ for 1 day rental. They coulda charged me up front.

We tried two différent credit card from two different countries (France and Canada) and both were declined without knowing the reason. And you cannot try again with the same card to rent the car. What kind of brilliant system is this ? That's a shame...

I am shocked by what a consistently amazing experience it dealing with the people that work for Enterprise. I have rented recently from their west 24th st and South Hampton locations and the people that work that make the experience downright positive.

The best!! the attention was fantastic! The assistant who helped us was very effective and social with us, of course we will come back to this place again!! Kobie Hamm Thank you!! for your assistance the best Professional ! God bless you …

Pros: Staff was extremely polite, positive, and happy early in the morning - a plus especially in NYC! Jacob, who assisted me was extremely patient and helpful with all my questions and concerns. Cons: CAR WAS DIRTY AS F&*! ... come on son -_-

This is a small operation but most efficient. The staff is professional and very friendly. I got a free upgrade and considering I was driving to upstate NY the day after the first snowfall, I was thrilled. The car was clean and ran perfectly.

Best car rental experience I have ever had (especially in Manhattan). The staff is exceptional - so friendly, helpful, and explained everything in detail. I will definitely be a return customer! The two women working behind the desk were

Peter and Dan are the best. Both of these men are not only accommodating but Peter and Dan are just plain awesome. Enterprise - please take good care of these guys, they are rock-stars and people notice. Excellent service - thanks gents!

These guys are great! Always have a great experience, upgrades, and very friendly service. Always rent from Enterprise and don't plan to switch anytime soon. Very customer service oriented in these days of no service. Thanks!!!!

The team at the 24th street branch of Enterprise have been a pleasure to work with over the past several years: helpful, joyful and always willing to go beyond the call of duty to be of service. I highly recommend this company.

Great workers, although every time I go to a different site, their requirements are different. Every site should follow the same guidelines so there are no confusions. Especially last minute ones that the customer cant correct.

A great place to rent a car. I rented a car one way to drive from here to Toronto. The car was ready and the fellow bent over backwards to get me going. He even called the next day in Toronto to make sure everything went well.

The checkin and return process was very efficient. Luis was very helpful in reviewing the contract and options. The SUV I rented was in good shape and relatively new. I would definitely rent through enterprise in the future

I loved every person that helped me out! The guys that worked in the Chelsea location in NYC were extremely helpful and friendly. I will never use another car rental service. Thanks for making it such a great experience!

Jarol was what you wish in customer service and just very helpful and made the process so easy thank you Morgan was super nice and only made me want to reant more from west 24 th and west village were they found me a car

Couldn't have asked for an easier, more delightful process. Morgan and Coby were incredibly professional, helpful, service, and customer oriented individuals. What a team of lovely hospitable professionals! I'll be back!

I must admit that I have been renting cars from this location and the staff here is very professional and courteous, I appreciate their kindness and for that I give them 5 stars. Please feel free to call me at any time.

Jarol was a huge help. My wife and I were running late and dealing with a family emergency. Jarol expedited our return and got us on our way as fast as possible. He was courteous and professional; thank you Jarol!!

I've been renting from this location for years. The personnel has changed over the years, but the experience remains exceptional. They take care of you, exceptional customer service seems to be their primary goal.

Enterprise Chelsea 24th St's location is truly a gem. The staff is amazing (especially Gilberto and Arthur) and their vehicles are very new and clean. We will definitely be going back! Thanks, Gilberto and Arthur!

Great service, polite and courteous staff. Smooth pick up , smooth drop off . Clean car and and they made every customer feel important. Amazing. Very pleased and will refer and continue to utilize when in need.

Jose (manager) was so friendly and helpful, converting an insurance rental to personal after an accident. Really clear on pricing changes, and accommodative considering my needs for an extension of the rental.

This location is consistently reliable and efficient. Jose is a gem and saved me much time on several occasions when I've went to pick up a car. The staff here is second to none and the reason I come back.

Great bunch of people at the Chelsea Enterprise location. I will travel out of my way to rent a car from this place. A special mention to Gilbert and Brendan as well as all the team. Always great service.

First time renting from this location and definitely will again if need be. The mangers and the workers were friendly and knowledgeable. They even sent me a follow-up email just in case if I needed help.

Walked in on Sunday evening near closing time and needed to rent a car without a reservation. Hector and team quickly rented me a car and quickly had me on my way. Very nice, helpful, and friendly staff.

The Staff at Enterprise Chelsea NY was Amazing and informative I also appreciated the confirmation call I received the day before. Definitely will call on their services next time I'm in the City!!!

Amazing customer service and super fast service. Sky and John were super accommodating with our demands and we will Definitely come get a rental car there again. Thanks so much Sky and John!!!

The greatest car rental branch ever. The service is exemplary! The staff goes above and beyond to ensure that the needs of the customer is met at the time of pick-up and drop-off. PJP

Hired a car from the 106w 24 street branch and dealt with Sarah a management Intern. The service was first class and the car was excellent. Would definitely recommend …

We don’t own a car in NYC any more and very happy not to when renting is so easy and inexpensive. Very efficient rental place. Malcolm served us and he was great. We’ll be back.

Great and convenient place to rent a car ! Lish, one of the Managers was very professional. She made sure everything was in order and I was satisfied with my car. Thanks.

I rent from the West 24th St. Enterprise frequently and my experience is always painless. Peter and Brendan always go out of their way to take great care of me.

Great experience/great value. I dealt with Arthur who was professional and accommodating throughout the process. Midtown Manhattan location too. Well done.

Excellent service. Car was great - no problems. Called at the end of the rental to verify that everything was OK and total price was exactly as expected.

Totally professional and friendly service. Easy check in and drop-off. Had a flat tire during the rental and was well taken care of. Couldn't be better.

Did a 4 day trip to and from the 24th St, Manhattan Enterprise. Very friendly and helpful staff. Will be going back to them for all my car rental needs.

The agent at this location made it easy and seamless. She gave us clear instructions for after hours drop off. I would certainly recommend Enterprise

Amazing.. The staff was very accommodating. They made sure even tho I was late to pick up I still had a car thank you enterprise.

Great service. SUV was exactly what we ordered. Easy drop-off after hours. I use them whenever I rent a car in Manhattan.

Best rental experience I’ve ever had thanks to Odell and his equally friendly colleagues!

The rental process was quick and easy, and the staff was friendly and professional

$700 for a 3 day car rental. At sixt it was only $270. Big difference

I will not recommend thiss place Not good service!

Morgan and hector were very helpful Thanks

Excellent service; Kobie is the man.