Very frustrated with the way they handle phone / physical consultations. I have a 10 months old baby who can NEVER have a physical appointment because her runny nose is “high Covid risk” even there is no case in NSW for the last 1.5 months! When I insisted saying a phone consultations would not be suitable for what she has and she needs to physically see a doctor they refuse to accommodate. All other practices in the area have protocols in similar situations so they can see the patient safely. But Erskineville Doctors don’t! they simply keep repeating “it is flu like symptoms we can only do phone consultations” I understand that it is their duty to be vigilant with potential cases but they are ways to help patients and keep everyone safe at the same time ! The lack of flexibility and empathy is extremely frustrating. My last phone consultation was because my baby had conjunctivitis, we did a phone consultation, the doctor did not even ask to see the baby on video and prescribed antibiotics to a 10 months old baby without seing her - still charged me full price though ! Had to go to another practice, who accepted to see her physically, to get her properly diagnosed. It is the 3rd time I have to go to another practice because they refuse to accommodate. I won’t even try next time, I have to chance practice! It is very disappointing to have a practice 5 minutes walk from home and never be able to actually book an appointment when we need it the most !

ONE STAR REVIEW (Note there's a glitch and the one star reviews seem to automatically default to five for this entity) - Agree with other reviews that the staff of this medical practice prioritise commercial interests/ money over the health and well being of it's patients and babies - My baby son urgently needed to see a GP today and I had a terrible experience with the reception staff (Meg). Initially advised only babies of existing patients could be seen today and when I told her I was one, she advised that my son could not been seen as it had been TOO LONG since my last visit! I explained that I had not visited recently as I had not been sick only for her to accuse me of not exclusively seeing the GPs there. Not once did she enquire at all about the well being of my son nor the urgency of the appointment. It's very sad and stressful when your sick son is refused an available appointment for a doctor based on the frequency and recency of your past visits. Luckily I was able to find another reputable practice who fit me in, even though they were fully booked. Please go elsewhere if you are wanting a family medical practice run based on care for their patients, compassion and empathy, as I received none of that today!!

Have been taking my whole family to Dr Kain and for many years now, she and (the team in her absence) have been the best GPs we've ever had. From dealing with the more medically complex family members, to the more routine vacs for the youngsters, always fantastic. A Caring, compassionate, ethical, sensible and intelligent GP is what I wanted and have found. I have also always been really impressed with the willingness and quality of referrals to specialists when appropriate. Interestingly all the specialist we deal with always pass the comment 'you have an excellent GP'. Please don't judge a doctor on a wait time it happens at all doctors appointments! Please try to remember you never know what's going on behind the scenes someone might be in crisis or emergency and they are having to "triage" their time.

Dr. Jenny Lonergan is the most caring and professional GP I have ever encountered. Her care is consistent and she never ceases to check up even in her moments outside of office hours. She is extremely non-judgmental and willing to listen and assess situations from a holistic perspective. Erskineville doctors as a whole has always provided me with prompt and fast care. I have never had any issues that reception do not deal with in a fast and efficient manor. When I have been in need of a last minute appointment and have seen a doctor outside of my usual GP, I have been met with a great level of care than any other clinic I have attended a last minute service from. I feel incredibly lucky to have found a practice with such lovely staff; reception, doctors and nurses alike.

Reception staff are so lovely Cara, Sigorney, Jenny. (Sorry if I forgot anyone else you’re all great) are so helpful. The doctors are all fantastic too, I recently moved to another clinic simply to receive help with my complex issues with a specialist but I wanted the doctors to know how much I appreciated everything they did even when conflicted but knowing I needed help, I am now on the right path to find the correct treatment :) Bodhi and my husband will still be patients at Erskineville Doctors because the care is so fantastic, to Wee-sian, Cara, John, Catherine especially- thank you for helping us so much and being a great and safe place to see the doctor! :) highly recommend this practice for you and your family!

I recently changed doctors after 13 years with my previous doctor. his continually running over an hour late several times in one week and his dismissive, high minded attitude cause me to seek a new doctor. As I am on serious medications for neurological pain issues, i ended up meeting with Dr Jodie Parker, whom has been a breath of fresh air . much happier with this medical practice. Unlike my prior doctor, Dr jodie parker actually drew my bloods for a blood test. I was shocked, my previous doctor had never EVER done anything like this. I can not speak highly enough regarding this surgery. I never thought i would change doctor's but i am glad I did

On my first visit I was helped promptly but it went downhill from there. On subsequent visits, when a diagnosis became more difficult I was simply told "I don't know" and not given a referral or any sort of assistance. When paying at the end, I asked if it was possible to email the receipt to which I was told "I could but I don't want to. Can I just print it?". For obvious cases I would still go here to get treatment but at the prices they are charging I would expect more support and understanding for your individual health conditions as well as simply good customer service.

This is a terrible practice only concerned about making money. They were billing for appointments over the phone when most practices were either bulk billing for the same service or letting drs see their patients in person as the Covid-19 cases eased in NSW. I can’t believe I had to pay to not even see a doctor and was just advised to go for an X-ray or have an expensive scan. A friend was also made to pay for a long appointment and at the time just thought the dr was being chatty and friendly - no they were just extending the appointment for more money.

I had both my vaxxes with Dr. Jodie who is a very welcoming, cheerful , and an amazingly helpful heath professional. I had so many concerns and questions about it since had a bad reaction to another vaccine years ago. She listened to me carefully and was very responsive and helpful for all my concerns and was very patient with me. I could not get my shot with any other doctor in different practices, but from the receptionist to the doctors at Erskinville Doctors, I felt very calm and safe and fine. Highly Recommended!

I have been a patient of this practice for several years, where Dr Nicolette Holly is my GP. Over the years, I have found that Dr Holly is very knowledgeable, kind, professional, and caring - qualities which are so important in a doctor. She has helped me tremendously throughout the last few years. Even though I have moved a few suburbs away, I have kept her as my GP because I have been so impressed with her care. So grateful I have an excellent GP. I would highly recommend Dr Holly.

Very impressed with the care and compassion shown to me by Dr. Linda Taoube on my first visit to Erskenville Doctors. II count myself very fortunate to have found Linda. I can't recommend her highly enough. I would like to express my sincere thanks and appreciation to Erskenville Doctors for providing such a positive and compassionate environment for people to heal and be well. We are lucky to have you in our community.

My partner and I have been attending ED for over 15 years, and we always comment on how lucky we are to have such an amazing practice just around the corner. We have never received anything other than caring, friendly, professional help and advice from the doctors and the reception staff. I'm very grateful that we have the lovely people of ED taking care of us and I simply can't recommend them highly enough.

I have been coming here ever since I was a child, and have always had a pleasurable experience with the smooth running of this practice. Every doctor is fantastic, empathetic, attentive and knowledgeable- special shout out to Dr Woon, Dr Kain and Dr Lonnergan. Special shout out to the admin and nursing teams as well, always providing both friendly service & support. Forever grateful for this practice!!

GPs seem good but I've visited twice during the current covid outbreak (first in August then in September) and both times the older receptionist either had her mask on her chin, or no mask at all for the majority of the time I was in the waiting room (about 40 minutes all up). Don't recommend if you're high risk, live with someone vulnerable, or are just being careful.

Jodie Parker is exceptional GP - currently treating my daughter for neurological disorder. Compassionate, careful and for someone who works in medicine and with doctors every day, she is one of the best I have ever encountered. Will also consider out of the box solutions for complext conditions. A +. Patty Walton also an absolutely amazing doctor at this practice.

Have always had positive experiences at Erskineville Doctors and really feel that the doctors care and take the time to look at your holistic health. They’ve always been really friendly and professional, practice, non-judgemental, and supportive. Online bookings are easy to navigate and the reception staff are friendly and efficient as well. Thanks ED!

Dr Annabel is an amazing Family Doctor. She is very though, very informed and has a great compassionate approach. She manages many complex conditions- and is never reluctant to seek additional guidance from appropriate specialists. Our whole family has much to be very appreciative of her skilled care.

Could not praise Dr Frame more. She is a kind listener and very caring. She has helped guide me through some extremely difficult times due to some serious health issues. Her knowledge is outstanding. I have never had a GP who has provided such professional service with such a personal touch.

Really disappointed by their inability to accomodate regular patients who need care. The practice too readily turns away patients as though pain and discomfort is elective, and treatment can be delayed until a more practical time for the practice.

I have seen Dr Jodie Parker, Dr Cara Frame and Dr Patricia Walton at this practice and they are all such lovely compassionate doctors. They genuinely show care for you and whatever your issue is and go above and beyond for you (which sadly

Highly recommend this clinic. The staff are very friendly and Dr. Cara Frame is the best of the best. Extremely knowledgable and compassionate and very aware of procedures of consent when consulting with patients. She is excellent.

Erskineville Doctors is a wonderful practice where the doctors are incredibly supportive of their patients. My husband and I have the good fortune to be under the care of Dr Lonergan and are incredibly grateful for her care.

This review is for Erko Doctors’ vaccination programme. It’s brilliant! I was in & out in under half an hour - so efficient & friendly (like their everyday service). Just book online. Get vaccinated & get vaccinated here!

Dr Chris was fantastic and really friendly, he explained everything throroughly. I have also seen Dr Patricia and found her very experienced and kind. Definitely a great practice, and will continue to go here.

I have been a patient here for a few years. Dr Kain is professional, thorough and takes time to explain the diagnosis and answer questions. I highly recommend this practice.

Excellent doctors! So lucky to have such a great practice in Erskineville. They take extra care with your family and remember you as a patient. Would highly recommend.

Surely Dr Joseph Chung has been struck off already for incompetence? Do not see this doctor. I wouldn't even trust him to prescribe a placebo without causing harm.

Great local family Dr, have been visiting Dr Taoube (pronounced 'Toby') and can't recommend enough, she's knowledgeable and personable and easy to talk to

The receptionist were rude and condescending. "I don't know who does bulk billed these days" she said after I asked them if they were bulk billed.

Dr Lonergan is a knowledgeable and empathetic doctor - very happy with the service, care and attention to detail provided at Erskineville doctors

Very organised practice. Got a covid vax no fuss, good information provided, lovely people, trendy waiting room. Highly recommended.

Can't recommend Dr Jenny Lonergan enough. So thorough and caring. I've moved from the area and will still travel to see her.

I have been a patient for 5 years and am indebted to their personal, familial approach to healthcare.

Jenny and Annabelle are amazing doctors. Have been going for years and wouldn’t change a thing!

Have been treating me since cancer and cardiac problems. All doctors I've seen have been great.

Erskineville Dr’s have been our family Dr for over 10 years. They are the best!

Good GP doctors there but the receptionist are hopeless and not helpful.

Excellent family Doctor surgery. very caring and reliable.

Did not help me with me problem.

Receptionists are rude.