Esso is a Gas station located at 780 Bancroft Dr, Mississauga, ON L5V 2Y6, Canada. It has received 617 reviews with an average rating of 4.0 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Esso: 780 Bancroft Dr, Mississauga, ON L5V 2Y6, Canada
Esso has 4.0 stars from 617 reviews
Gas station
"The Girl at the cash forgot to give me my Lotto tickets 649 and lotto max tickets and I noticed after 10 minutes after scratching my to scratch tickets I went back in and she told me that she cancelled them then she wanted me to call OLG and lie to them and say I lost them meanwhile I did not lose them they were cancelled then I said can you give me new ones and she said "NO YOU HAVE TO CALL THEM AND SAY THAT YOU LOST THEM" But they were not lost and she argued with me then I asked her for my money back at 1st she did not want to then the other guy told her just to give me my money back then she did"
"We live just 3 blocks away from this place and sometimes we prefer to drive towards the east ends to give them our business"
"Nothing really wrong with the physical gas station"
"Rotten customer service"
"DO NOT WASH YOUR CAR HERE"
The Girl at the cash forgot to give me my Lotto tickets 649 and lotto max tickets and I noticed after 10 minutes after scratching my to scratch tickets I went back in and she told me that she cancelled them then she wanted me to call OLG and lie to them and say I lost them meanwhile I did not lose them they were cancelled then I said can you give me new ones and she said "NO YOU HAVE TO CALL THEM AND SAY THAT YOU LOST THEM" But they were not lost and she argued with me then I asked her for my money back at 1st she did not want to then the other guy told her just to give me my money back then she did. I recommend if you go there and that girl is at the cash to double no triple check your stuff because she will keep or take what you leave there. I don't understand why she couldn't just say you forgot your tickets or just came out to give them to me like a normal person would do.......
We live just 3 blocks away from this place and sometimes we prefer to drive towards the east ends to give them our business. Staffs are incredibly rude. Their PAY & PUMP at station 9 and 5 do not work. At 2 different times I went in to pay so I can get the OPTINUM points otherwise my husband would forget. My husband struggled with the pump for over 5min and had to drive to different station. My husband had to go in to get our refund, wait in line till the next available station and go and pay again. It became a nuisance. This kind of bs would never happen in Oshawa, Whitby or Cobourg. I like to support local businesses but these kind of repeated matters pushed you not to want to support your local business and go elsewhere.
Nothing really wrong with the physical gas station. Be warned that something is wrong with the actual gas from this station. We used to fuel our new SUV here exclusively and were having so many engine problems that the dealer actually sent two technicians to our home to diagnose the problems. Rough idle, hesitation during acceleration, engine shaking violently etc., but nothing ever showing as defective. The dealership said they think we keep using bad gas and asked us to switch gas stations just to see if problems go away. 11 years later and we haven't had a single issue with the engine again. Now the transmission, that's another story!!
Rotten customer service. Edit: Location manager reached out to me 2 days later via voicemail and wanted to "Make things right" to rectify this situation. In light of the prompt transparency of reaching out to the customer demonstrated by this location, they have in essence "Made things right" going forward and as a result, will consider this situation as being successfully resolved without any further action needed. Will give this location a second chance next time when in this area in the future. Also upgraded the rating from a one star to a four star for now in light of the resulting actions.
DO NOT WASH YOUR CAR HERE. Their so-called touchless car wash scratched the side of my car causing thousands of dollars worth of damage. They refuse to take responsibility even though their car wash arm has damage which lines up with the damage to my car. I will be taking this matter up with consumer protection UPDATE (Sep 2021) I drove by the gas station Labour Day weekend and the car wash is being ripped out and replaced with a new system - see photos. I wonder how many other complaints were received. Interestingly enough, I have yet to hear from Circle K regarding a resolution
Very bad customer service. Bought a lottery ticket and the a_ _ _ _ _ _ guy at the counter was like what makes you think you will win. I thought may be it is just one person who is a d_ _ _ _ _ _ _ _ but the next time another cashier guy just picked the ticket for me and threw it across the counter, and since then I decided I won't give this place business anymore, and will never purchase fuel or anything else from here. They should replace these f_ _ _ _!
Full garbage bins and all kind of garbage flying all over. Very bad gas station presentation. Got a video of it myself to proof it. It was bad enough earlier in the morning and way worse arround 8pm same day Feb.20 2022 "Up date, on April 19 2022." Thanks God, ESSO Headquarters got to this, and since, that same Esso station is as it supposed to be, nice and clean! I do use this gas station, 2 to 4 times a week, and I like what I see now. Thumbs up ESSO
I came here for a carwash. After carwash checked my car out and found a spot on the window. Talked to the cashier and then the manager. The manager MEL came out to look at it. Aftet looking at it. He yells out " this is birdshit. Your supposed to clean that your self." He refused to give me any free wash and basically walked off . Very rude and unprofessional... never comming here
The car wash barely dries the car. All you get is 60 seconds which isnt enough to dry the car. Especially in the cold weather. Worse still is that the rinse leaves soap residue behind because its not that efficient. Went home today with frozen soap residue on the roof and bonet. Increase the dryer/blower timing to at least 90 seconds.
This Esso gas station is close to my workplace. Been pumping here for the last several months. Despite it's location to a neighborhood, I never had any trouble finding an available gas pump. Secondly, the car wash bay has a touchless option with fairly long drying time, which I appreciate.
Good place and location, Tim hortons inside, but last time I was there, got yelled by assistant manager, after asking them couple questions about their goods. Very poor customer service. If assistant of a manager is yelling at customer, what could possibly be expected from other cashiers.
Had bad experience with staff there. I had a gas refill and something went wrong with the machine and got debited twice. Went inside and old man had no clue what i was talking about and was rude as well. Then called my bank (RBC) and they took care of debit
I used their car wash today, it malfunction and caused my bumper to completely break to the ground! FYI avoid Esso gas station carwash as they are not maintained!! The manager has Zero customer skills and is utterly rude and uncompassionate! …
Great convenient location. It has multiple entry points and exit points that makes it easy to fill up. This has station has a Timhortons inside and a full service Timhortons next door. Always clean and quick fill up at this place. Love it.
Horrible Tim Horton’s staff, especially during drive thru. Never a good experience; have only gone there twice and will never go back. Just get your gas and go to another Tim’s for better service. They don’t even deserve 1 star.
Gas seems to be lower most of the time on this station. The best in this location is the 2 Timmys store in this area. The only thing i don't like is that half of the pumps you will have to pay first inside or in the pump.
Cheap services at Esso and make people fool In future if I am low with fuel I will park my car on side and wait for other gas station instead of paying money for free to this Esso 780 Bancroft dr Mississauga
Cheap services at Esso and make people fool In future if I am low with fuel I will park my car on side and wait for other gas station instead of paying money for free to this Esso 780 Bancroft dr Mississauga
Cheap services at Esso and make people fool In future if I am low with fuel I will park my car on side and wait for other gas station instead of paying money for free to this Esso 780 Bancroft dr Mississauga
Cheap services at Esso and make people fool In future if I am low with fuel I will park my car on side and wait for other gas station instead of paying money for free to this Esso 780 Bancroft dr Mississauga
Usually slightly lower gasoline prices than nearby similar gas station. The carwash is touch less. You can pay using credit card even for the car wash. Convenient store inside is indeed convenient.
The gas filling gun didn't had the pin to lock and there was no way to know if I filled the tank other than to stop multiple times to switch on and off the engine, which was painful in the cold.
Terrible gas station. Speed pass fails more often than other station. Slow cash, long lineup ( plus speed pass failures at pumps) Save your time and stress, fill your gas some where else.
Speed pass is usually turned off at various pumps as they want you to come inside, browse their convenience store and hopefully buy something. Totally defeats the purpose of Speed pass.
You need to be sure in which order you are inserting the card else it can get frustrating for the machine to respond else it can also decline your card time and again.
Very busy gas station. The price of gas isn't too bad, but could be better. Always a line up to pay. Small Tim Hortons Drive Thru and walk up counter at this location.
Night staff have an attitude issue they need to smile it's free and stop acting as if they came back from a funeral. Location is great always spacious good car wash
One of the best touchless car washes I have every been to. I gotta say, it even got my mirrors that face inwards too much. Will come back for the car wash for sure
Great gas, great staff. Only negative is that they need to fill the holes in the pavement when your entering the gas station! Your car can get damaged.
Fast courteous service. I needed my optimum card scanned in but couldn't do it at the pump. The attendant inside helped out and the rest was a breeze.
Blazing fast billing and a good space to park and fill as your spouse browses through the store! Wish the upkeep of this place were as good.
Reasonably priced gas with an integrated Tim Hortons (even though there's a full Tim's right next door and another one a couple blocks away)
Sometimes they locked up the speedpass and credit card payment at the pump for no reason. Do not go there, specially when you're in hurry!
It is the worst place. Very poor service. Washroom out of service. I filled the gass and went another gass station to use the washroom.
Esso gas station was a very busy place to get gas, one Sunday afternoon with long cues of cars though there were dozens of dispensers.
Well like everybody im gonna only complain about the hike in gas prices the gas station itself was good service and line moved rapidly
Station is usually pretty clean. On my last visit the squeegee was missing from my bucket and the washer bucket had really dirty water
Used the pay at the pump option Did not realized I had said yes to carwash. When I received the receipt I realized my error.
8 pumps. Car wash. Tim's with a counter service and drive thru. Good size convenience store, cluttered like all Esso's.
i personally visited there and the staff is not good they even dont know how to behave and they are not cooperative
We're able to top off quickly..staff was extremely polite and respectful. The facilities we're very clean.
I take my wife car to fill Hass for the points , there's never a line up here and never really busy
The Carwash is weaksauce. But it's not called 'Carwash AND DRY'... so it's accurate at least.
Very busy place. Long lines. Be careful when exiting. Lot of traffic and even car accidents.
car wash do not do a good job,second time washing my suv and stil dirty …
I can rely on this place for consistent good gas prices. Location is easy entry and exit.
Great place to get gas and coffee in the morning. Competitive pricing on fuel as well.
It's better if they provide their pumps with a hose holder in this freezing weather.
Gas price too expensive, car wash needs the brush, costomer service not too bad thou
Your regular gas station. Prices here are usually lower than the rest of the GTA.
Same as any other gas station. A little annoying it doesn't have tap pay though.
The name has changed to Circle K. It's just a convenience store with a car wash
Just got gas, did not go inside. Always manage to get a pump without waiting
Good stop by. If you need any snacks or small things you can get them here.
I always come here to take single red rose. I'm so thankful for this place
Convenient location. No issues. Fast service at the attached Tim Hortons.
Has a very good convenience store and tim hortons drive through as well
Great convenient location with good rewards program. Car wash is good.
Clean. Not to busy. Always find they lower there price before others.
They got rid of the Fanta Blue Raspberry slushy. Very disappointed.
Clean with a good selection of snack and drinks and a Tim Hortons.
Large, spacious and well lit gas station with touchless car wash
If you likes paying too much for gasoline; Esso is the ticket!
Easy in and out with convenience store. Lacks pump holding.
The gas here didn't smell as nice as I thought it would.
The price gas is generally lower than other gas stations
Fast fill, clean gas station, but don't like tim hortons
Buy 2 packs of cigarettes and get a few dollar discount
Regular gas station. I recommend using Esso SpeedPass.
Great gas prices and lets hope i win lotto max! Cheers
Easiest way to get free car washes using Esso points
Gas station is okay but their car wash is worst.
Convenient location when heading to the airport.
Quick & Covenient gas price very competitive
It's a gas station. Nothing to review about.
Free car washes...cant go wrong with that!
Gas price wasn't great when I was there..
Nice clurks all ways clean and respectful
Great place Never crowded Pleasant staff
Clean facility and courteous service.
Gas price is mostly competitive here.
Among the best local prices for gas.
Customer service is good …
Only good thing is there car wash
Awesome place, highly recommend
The gas pump does not work well
its a good place to get gas
Slow service
Good one
Good