My Track Pad was acting bad on my old MacBook Pro. I thought I needed a new one. Took it over to Experimax in The Heights and Lizbeth and Tana found it was the battery expanding causing the Track Pad to malfunction. They replaced the battery in just a few minutes. Saved me some money. Thank you to Lizbeth and Tana. A+

Took my mini iPad years back hope they have improved I was charged couldn’t do anything for it but gave it back to me in pieces didn’t even put the screws inside or seal the glass back but charged me for checking . Never have gone back to this . I did find one off 290 awesome place that I been using from time to time

Great customer service, fast, knowledgeable, and the price is right. Patricia cared what my issue was, we discussed options, in 2 hours, my MacBook was up and running perfectly again. Best place to have any Apple product worked on, honest, fast and very reasonably priced. I highly recommend them!

Was able to get my iMac sold here after the location on the Katy Freeway (across from Memorial City Mall) outright told me "they weren't interested in it." Got a much better experience at this location! Even though it is further away from my home, this will be my go-to store from now on!

The 2 TB solid-state drive the 1 TB fusion drive Fried. real happy with the service. They did a great job! They did the job even though my screen had a small existing crack in it and they were able to replace the hard drive and put the screen back in place awesome job! Thank You!

Patricia and her staff are always knowledgeable and helpful when it comes to my computer needs. My daughter dropped her MacBook, which was a high end laptop, and cracked the screen. Patricia immediately went to work to find a replacement at

Beyond the fact that Patricia, Mike and family are great folks, these local business owners provide a valuable service during these times we are in - in my case, my daughter’s MacBook was acting up. Experimac was familiar with the issue and

Patricia was so very helpful! I came in for a specific issue and she advised me on the best course of action which came out to be less expensive then what I initially wanted to do. I'm so appreciative of knowing I have a place I can take my

I was looking for an updated IPAD and the sticker shock at the Apple Store sent me looking for a reconditioned item. Someone recommended Experimax. I was delighted to find just what I was looking for at a reasonable price. The staff is very

Experimac did a GREAT job replacing my 2012 Macbook Air's battery. The entire process was done in less than 2 hrs at a very reasonable price. Another store I had contacted was going to charge me three times as much and wanted me to leave my

If you have a Mac or an iPhone, just save your time and money and go to the Apple store. I turned my laptop in to be looked at and was surprised that they charged $40 for diagnostics. Apple doesn’t and I had only previously gone there. They

The main reason I took my wife's computer to Experimax was because it hadn't worked in over 10yrs and I wanted to see if Mike could extract my son's baby pictures. They did something better. Not only did they give me a thumb drive with all

It was one of those days! Oh my goodness what am I going to do? My computers just shut down, I was one of those kind of people who just keeps putting more, more and more on the hard drive, then the crash. Thank goodness I knew Mike Maddox.

There was something internally wrong with my laptop. It wouldn’t charge because a piece inside was broken. I came here right before they closed on a Friday and I got it back the next Friday. I would have liked for it to be returned earlier

Excellent people and service at Houston Heights! I described the problem with my iMac which I was trying to upgrade, and they knew exactly what to do. I never felt pressured into anything. It was December 24th, 2020. And it was even ready

I'm a Android person 100%, but am forced to get a IPad for class. The main reason I don't like Apple products is because of the Apple customer service (I had bad experience). I'm so thankful to Patricia and Mike and the service they offer

I had a great experience coming here for a cracked iPhone screen. The owners and their staff are incredibly kind and friendly. They had my screen finished within an hour and charged me half the price of the other stores I received quotes

I have been a customer for a number of years and recommend Experimax Houston Heights whenever anyone mentions an issue with their phone, tablet or computer. Patricia is wonderful, always pleasant, calm and helpful. She and her staff have

Went here to get an older 2012 Mac laptop fixed, nothing could be done but the lady at the counter was extremely polite and beyond knowledgeable about the software & hardware. She even removed my hard drive and put it in a travel boot up

A friend of mine recommended this place to work on my older Mac. Went in and spoke with Patricia the owner, who is a real professional. The issue was my attempt at updating to High Sierra had screwed things up. They got it all fixed and

Patricia at Experimax is absolutely amazing! I brought my laptop screen in for a repair which got damaged from some traveling I was doing. Patricia fixed it no problem. But what really impressed me is that she overheard me talking to my

Patricia and Mike are the best and so are the team members they’ve chosen. It’s family-owned, they’re dedicated to their business and the customers they help through computer crashes, data recovery crises and repairing i phones, and all

I LOVE these folks! I would give them twelve stars, if that were an option. I was impressed immediately by the kindness and professionalism of Patricia. She calmed my technology fears and assured me that my problems were not so terrible

I went here today to get my cracked iPhone screen repaired, and they did a fabulous job for half the price that most places will charge! It only took about an hour before they called me to come pick it up. The customer service was also

Highly Recommended! Patricia and her team at Experimac went above and beyond to get my MacBook Air back on track. It stopped powering on a while back and I was about to give up on it when I discovered the storefront. They tried several

Very positive experience! Lizbeth quickly and accurately diagnosed the problem and offered repair options. The repair was completed in a timely manner, a matter of a few hours. When I picked up my MacBook, Patricia was very helpful in

Patricia and her team are incredible! After going through nonsense at the Apple Store to have a battery replaced in a MacBook, I called Experimax. They not only had the battery in stock, but got the repair done within an hour (whereas

I had a problem with my Mac on a day when (of course) I absolutely HAD to get things done. I had just met the owners at a meeting and had their business card. I called and they said come on in! They took care of my problem which was

My 6 year old iMac suddenly stopped working and it wouldn't even turn on or make a sound. After unsuccessfully trying some simple troubleshooting at home I decided to take it to Experimac Houston Heights for a diagnostic and repair.

The staff was friendly and the shop was clean. After I was given a quote for fixing my computer, they patiently waited for me to decide whether to fix my computer or buy one of their refurbished laptops. They answered my questions

I needed to get a MacBook as I am transitioning into real estate full time. I needed a good product but didn't want the price tag of a new one. The team at Experimac Heights were nothing less than amazing. The level of service and

Bought most of my APPLE products here. While you can probably find the same ones cheaper elsewhere, you wont find them in better condition. To the people giving bad reviews because they thought this store sold PC products, that is

Everyone at Experimax Heights is incredibly knowledgeable and experienced with Apple computers! Most issues we have had are resolved in one day. If help is needed with desktop/laptop/etc, then Experimax Heights is the place to go!

As a small business owner myself, I know how important it is to provide excellent customer service and professional care to your customers. The staff was professional and competent plus, the prices are still affordable. I had the

This is not a computer store they sell Apple products and that's it. Went in there to get a power cord for my laptop and was told that I would have to go somewhere else because they don't sell that kind of stuff there.

Great place to service and/or repair your Apple IPhone and/or Apple products. I had a pleasant experience at Experimax. Please stop by if you ever need any services for your Apple products. You will be happy you did.

Such helpful, genuine and kind owners - we’ve used their services for almost a decade and are so appreciative of their thorough troubleshooting. Highly recommend this trustworthy place.

I cracked the screen on my MacBook air. Patricia and the Experimax team repaired my laptop in a timely manner with excellent customer service.

Patricia was fantastic. Team is so knowledgeable & professional. Will definitely recommend. I don’t ever have to go to Apple Store again !!!

Great place! Will definitely come here next time I have apple issues