Extra Space Storage

182 reviews

3443 E Indian School Rd, Phoenix, AZ 85018

www.extraspace.com

+14805716141

About

Extra Space Storage is a Self-storage facility located at 3443 E Indian School Rd, Phoenix, AZ 85018. It has received 182 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9:30AM-6PM
Tuesday9:30AM-6PM
Wednesday9AM-5:30PM
ThursdayClosed
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Extra Space Storage: 3443 E Indian School Rd, Phoenix, AZ 85018

  • Extra Space Storage has 4.9 stars from 182 reviews

  • Self-storage facility

  • "I never write reviews but today I wanted to mention Isaiah, who came to my rescue when the lights in my new unit failed and I also needed to move closer to the elevator"

    "Excelente Servicios"

    "Isaiah really helped us out with an issue that we had with our billing"

    "LoVE Vince the manager and Bill"

    "It was an easy process to rent a storage unit at Extra Space Storage"

Reviews

  • Ink Spot

I never write reviews but today I wanted to mention Isaiah, who came to my rescue when the lights in my new unit failed and I also needed to move closer to the elevator. He promptly remedied the issue, took time to make sure I was taken care of and did it all with professionalism and kindness. Thank you Isaiah!

  • Roberto Carbajal

Excelente Servicios. Exceptional customer service and all of the associates that work at that point are absolutely fantastic and extremely helpful with all of the customers. Toni helped us & she was extremely patient with my sister and myself. Sinceramente; Roberto Carbajal Markovich.

  • Nicole Mitchell

Isaiah really helped us out with an issue that we had with our billing. He was really sympathetic and showed a lot of integrity in his work. He is definitely a godsend. He understood our issue and adjusted promptly and with a positive attitude he was a pleasure to work with.

  • Monica Lee

LoVE Vince the manager and Bill. WoW - what customer service. Decent, good communication skills, pleasant, personable, agreeable, helpful, etc. They did what they said. It was easy. What a pleasure doing business with them. I would do it all again. No hassle, only help.

  • Elaine Jordan

It was an easy process to rent a storage unit at Extra Space Storage. Most of the renting process occurred online with a follow-up phone call. I was able to rent a unit and move my belongings in the next day. Everyone I spoke to was very friendly and helpful.

  • Kate Wilson

After a very challenging time (almost 2 months) trying to resolve my storage unit contract, inaccuracies with the quoted- rate, auto billing, auto texts etc promised from the former private owners of the newly aquired Life Storage location

  • cc Studios

While this particular location is one of the oldest in the valley, Extra Space Storage has really done a great job of incrementally improving the exterior, the interior, and if it weren’t for the outstanding customer service, I don’t know

  • J L

I researched three storage facilities in the area and came to Extra Space Storage first. Isaiah was awesome from the start, I didn’t bother going to the other two that I was going to look at. He was very friendly and professional, didn’t

  • Susan Mathew

I’ve had a storage unit at this site since about 2015. It is always clean, well maintained, and I never experienced a single security issue. I had antiques stored here and they stayed in great condition. The office folks have always been

  • Samantha

Originally wrote a review saying good things, mainly about a specific employee. Experience has been fine so far; fairly clean storage. Good security. I recently just starting using this specific storage location, which is a new location

  • Peter Badawy

I had the good fortune to work with Isaiah on my check-in. He was very personable and easy to talk with. He clearly explained all of my questions and went above and beyond providing me with important additional information. He made the

  • Katharine Otto

Vincent at Life Storage #1171 on Indian School Rd. is a SUPER STAR! I mean it. I had some units and charges I needed to figure out and he stuck with me the whole way to get everything resolved and in order. Vincent is patient and hard

  • Kathy Holcombe

Vince was very friendly, helpful and respectful when showing me the storage space and getting me signed up. I appreciated his explanations and attention to detail. The facility was clean, well lit and secure. Great experience overall!

  • Courtney Bryan

I had the pleasure of working with Isaiah, he was nice and polite. Working with him made my experience go easy and smooth. He explained everything to me very well and clearly.thank you for helping me today …

  • Mikayla Bohlman

Vince was amazing! I was running late for a flight and he made sure to get me in and out of there in 5 minutes. Plus I had to switch units and he made the process so easy and helped me out so much! An incredible experience!

  • Mina Burnside

Got one of the “hassle free” deals online and they raised my price THIRTY PERCENT after 3 months. Unbelievably greedy company and I received zero support over the phone once I was finally able to get someone on the line.

  • Brian Passey

Life Storage has been great in our recent transition to a smaller unit, making it almost seamless. And when the one snag came up, Vincent, the store manager, was a big help and pleasant to work with.

  • sharkise dundy

The Manager Isaiah gave us excellent customer service .. went thru all the different storage options and was very patient with all the question we asked the facility was very clean.

  • M M

Vincent was great to work with. Helpful, friendly, and told us about the online special while standing in the office, so we saved money! This is our second time renting here.

  • Thomas McPherson

Nice enough staff. Unfortunately my unit was broken into and they didn’t secure the unit for 4 days following the initial break-in leading to untold additional loss.

  • Harriet Richards

Wonderful customer experience. Clean, neat and accessible. Vincent was a very helpful and courteous manager. He made every effort to accommodate us. Highly recommend!

  • Ls10 John

Amazing deals. Very informative, and provide excellent service both customer and facility. Affordable prices. Vincent was the bomb diggiy! Better then UHAUL!!!

  • Megan Grant

Vincent went above and beyond to help me find the perfect unit, as well as dealing with my millions of questions, AND he did it all with a smile on his face!

  • Karl Dorrell

We found a great storage facility in Extra Storage! The assistant who checked me in was very helpful and the rate was very good compared to the competitors.

  • adriana kaifa

First time needing storage and Isaiah was able to make to move in process quick and easy! He was very knowledgeable and easy to work with.

  • Mariela Chalup

Isaiah was very professional and detailed about the storage unit and questions we had. He was friendly, detailed and had us out quickly.

  • Nic Pekas

Isaiah was fantastic! He’s was so nice and helpful! He showed a couple different units and found me exactly what I needed!

  • Carlos Arenas

I had some minor issues and Bill at the front desk went above and beyond to help me out. Really good customer service here

  • Kisha Johnson

Vincent and Bill were very helpful and efficient!! Was grateful for their time to get me all settled quickly. Great team!

  • Savannah Daoust

Had a great experience with Vincent and Bill today. They were extremely helpful and I highly recommend coming here!

  • Rachelle Joseph

Isaiah was so helpful and professional! He made the process easy and uncomplicated! What great customer service!

  • Chase Steer

Vincent is hands down the best in customer service. We cannot thank him enough for his dedication to his craft.

  • Annice Wishon

The customer service at this facility is first-class. Isaiah, in particular, goes above and beyond. Thank you!

  • elias gutierrez

The U-Haul clerk was very professional and courteous. Friendly and made me feel welcome and appreciated.

  • Lisa Garcia

Great to meet you, Bill! Thank you for making it so easy for my mom to get her storage unit. Seamless!

  • Nick Jensen

Great staff! Vincent is a joy to work with. Made the check in really easy and was super helpful.

  • Dylan Rael

Office staff extremely helpful! Made the check in process extremely smooth.

  • Ryann Breen

Isaiah was so helpful today. Thankful for the great customer service!

  • Zac

Isaiah was awesome. from paperwork to customer service he killed it.

  • marcio ayers

Clean and safe facility. Isaiah is always professional and polite!

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