Farmers Insurance - Russell Koehler

14 reviews

12030 Bandera Rd Ste 129, Helotes, TX 78023

agents.farmers.com

+12106956555

About

Farmers Insurance - Russell Koehler is a Insurance agency located at 12030 Bandera Rd Ste 129, Helotes, TX 78023. It has received 14 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday8:30AM-5:30PM
Tuesday8:30AM-5:30PM
WednesdayClosed
ThursdayClosed
Friday8:30AM-5:30PM
Saturday8:30AM-5:30PM
Sunday8:30AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Farmers Insurance - Russell Koehler: 12030 Bandera Rd Ste 129, Helotes, TX 78023

  • Farmers Insurance - Russell Koehler has 4.6 stars from 14 reviews

  • Insurance agency

  • "For years I overpaid for a horrible premium"

    "I couldn't be happier with my experience these last 4 years"

    "Excellent service, Agents are great on their quotes and getting things done, got my home policy active the same day and at the best price "

    "I have been with him for 20 years and have had nothing but the best service anyone could ask for"

    "Awesome office"

Reviews

  • Martha Luna

For years I overpaid for a horrible premium. I finally decided to shop around and cancel my policy on June 29,2018. I waited because when I had tried to inquiry in January I was told by an agent nothing could be done until my renewal in July 2018. I did get quotes from them but unfortunately I found a better policy elsewhere. When I called on Friday they told me they were going to send me a form but they never did. I sent an email again no response. I then called again and the most wonderful Penelope Koehler answered and when I told her again I wanted to cancel and what had happened, she told me the account had to be reviewed and placed me on hold then told me she had sent me quotes. I told her I understood but I was shopping around and ultimately decided to go with another company. Her tone changed immediately, she said I needed to sign a for she would email. I asked if I could stay on the line while she did it? She replied no I am busy and have an actual customer who needs help. I was offended she was brushing me off since on Friday I was promised this form and hadn’t received it. So I asked for a manager. She laughed and replied “ I’m the owner honey” and disconnected the call.

  • Kaitlynn Vail

I couldn't be happier with my experience these last 4 years. Being a first time homebuyer at 26, you could imagine I had a lot of questions. The first 2 years in my house someone crashed into my fence and then my roof was damaged by a major hail storm. Both of these experiences were extremely stressful and out of the ordinary, even for veteran home owners. Luckily, I had the support of my amazing agents to help me through it all. They also pointed me in the direction of services I could sign up for that would give me even greater discounts. I couldn't say it enough, THEY ARE GREAT!!

  • Orte barajas

Excellent service, Agents are great on their quotes and getting things done, got my home policy active the same day and at the best price . Known them for over 20 years home auto and Commercial . Thank You

  • Marcy Femano

I have been with him for 20 years and have had nothing but the best service anyone could ask for. His staff is so very much involved with the services we have with them . Excellent all around.

  • Clayton Allen

Awesome office. Shasta helped us out, and we're so pleased with the service. Couldn't have ask for more.

  • Glynis Miller

The staff is always friendly, helpful and very knowledgeable.

  • Chris Limas

Excellent service!!! and affordable insurance

  • Penelope Koehler

Best customer service!

  • nikolas sanchez
  • Kory Koehler
  • Wesley Sanchez
  • Rick Nagel
  • Monibaroni 74
  • Josefa Rodriguez

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