Food Universe Marketplace

335 reviews

2080 White Plains Rd, Bronx, NY 10462

www.keyfood.com

+17184307085

About

Food Universe Marketplace is a Grocery store located at 2080 White Plains Rd, Bronx, NY 10462. It has received 335 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday7AM-9PM
Tuesday7AM-9PM
Wednesday7AM-9PM
Thursday8AM-8PM
Friday7AM-9PM
Saturday7AM-9PM
Sunday7AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Food Universe Marketplace: 2080 White Plains Rd, Bronx, NY 10462

  • Food Universe Marketplace has 3.9 stars from 335 reviews

  • Grocery store

  • "Dirty, and horrible employees attitudes"

    "Compare Foods is not without its issues one of the main for me is the fact that some expired items remain on the shelf"

    "Hit and miss, decent neighborhood spot"

    "Horrible treatment from staff"

    "This is my Neighborhood grocery store I love it always clean always stocked staff are on point I've been treated well & greeted respectably I look forward to shopping here always a few cashiers have went outta there way for me when I was short on money to buy food for my pets they would reach into there tip cup and pay what I was short"

Reviews

  • Sean Smirnov

Dirty, and horrible employees attitudes. We had previous encounters with the store manager, Benny, that fell very short of pleasant. My family made three complains regarding this merchant requiring ID with the purchase using credit card as a method of payment, which is in the violation of consumer privacy, as well as MasterCard agreement. Yet the manager of this place, Benny, is not even aware that it is against his contractual obligations with Mastercard to require identification with the purchase using my signed Mastercard as a method of payment. I spoke to MasterCard customer service and have obtained the copy of the contract that is being violated. Thank you. NOTICE TO BUSINESS: As a result of those encounters and the store practice on requiring ID with credit card purchases, we stopped using the store that is right next to our house for all but the most urgent and low ticket items. I believe we are not the only household in our building who switched stores ever since Compare Foods purchased/renamed Associated. our grocery expenses are in the range of $450-500/month, i.e. close to $6,000 a year.

  • Danny Otano

Compare Foods is not without its issues one of the main for me is the fact that some expired items remain on the shelf. People who shop at this store should know they have purchased quality products within a safe expiration date. I would ADVISED ANYONE shopping to ALWAYS looks at the dairy products as it is that department that tends to keep expired milk, yogurt, and cream cheese very close or after its expiration date. Now on the plus side, I do like shopping there and as a smart consumer I keep my eyes open for the negative and keep my eyes open for any issues but I have had no serious problems with 98% of the items I purchase. In addition, I advise when you purchase sandwiches you STAY AT THE DELI and watch and let them know if you are not happy with what you see. I though, have not had any issues with the deli as I LOVE the freshly made cole slaw, potato & macaroni salads and the service is very decent and the servers are courteous at least to me. SHOP WITH INTELLIGENCE and you all should do fine when you shop.

  • Manuel Torres

Hit and miss, decent neighborhood spot. Good produce. Clean establishment. Often no prices marked on merchandise. Supermarket that runs more like a corner bodega. Have found management to have a "don't bother me" attitude. Always seems to be a reason why they do not honor manufacturer's coupons. Okay if you're in the neighborhood and know exactly what you want, but I wouldn't travel there. Update July 2019, they are closing this supermarket. Right now they are only accepting cash and the shelves are bare, they are selling most items at a considerable markdown just pay attention to expiration dates...what is in the shelves is what they have currently. Unknown if will reopen under new management/owners. While it may not have always been a great shopping experience it was a decent option most days.

  • Emerson Wagner

Horrible treatment from staff. I came 10 mins before closing, a small girl right in front of me was let in, I was stopped at the door and was told the store is closing. I pointed it's still 10 mins till 9pm, you just let customer in and I will just grab a fruit and pay and leave. Meantime another person passed us and was let in and staff ignored me and started sliding door in front of me. I walked out in disbelief and when I turned around I watched a family of the girl who were previously waiting in front being let in. I know I was the only person who ddin't speak spanish but that is not a reason for this kind of treatment in 2023.

  • TILLY BWOY ROCK STAR

This is my Neighborhood grocery store I love it always clean always stocked staff are on point I've been treated well & greeted respectably I look forward to shopping here always a few cashiers have went outta there way for me when I was short on money to buy food for my pets they would reach into there tip cup and pay what I was short....that alone won my support ....and that deli crew is undoubtedly on point and clean and when they close they leave nice variety of cold cuts and cheese...and salads in the display shelf....God Bless this store & the staff....MOKGORO#7....CRUGER & BRONXDALE.....BX OR BE NEXT!!!!!!!

  • Ursula Wickham

The place is good overall. Ever since the old supermarket closed and the former owners are gone. This new supermarket is much better. Clean and mostly well stocked. My only issue is the “fresh” bread. The Italian, Cuban, and Puerto Rican bread are obviously in the fridge before being put out for purchase. Most of the time the bread is cold and sometimes wet from the moisture after being taken out of the fridge and placed on the shelf. Refrigerated bread isn’t good, it gets ice crystals which then melt and make the bread mood faster.

  • Monica Camacho

No joke. On some serious stuff I never leave google reviews but.. CHECK YOUR EGGS. Bottom of some of them have mold. CHECK DATES ON EVERYTHING. I got peppers that were a month expired and canned goods. NOTICE CANNED GOODS ARENT ORGANIZED there’s different versions of the same stuff down different isles. Decent prices but I don’t trust goods after my experience. Would have given one star but store is in a good location and they have decent beer.

  • Isa J

I went to buy baby food and the shelf said one price got to the register and it scanned a different price. They Did Not give it to me for the price that it was labeled. That was a turn off. And yes they do have attitudes like they don't care. Its not the customers fault management isnt ontop of having everything accurately priced …

  • Josue Castro

They keep the supermarket very clean, don't allow anyone without a mask inside so they take covid very seriously, a great one stop shop for various of needs. Great produce that is fresh, and overall a good place to shop at. Much better quality than the old supermarket that was there.

  • Emm Faust-Goethe

Meh... The layout of the store makes it a bit confusing as the items don't seem to be placed in a natural manner. The meat department is always packed and has a decent selection of a variety of meats and special cuts. There is usually a butcher on duty. The produce is ok.

  • Myra McCray

Gave it a 2 bcuz of the customer care at the register got in a altercation with both registers because they stated my card wasn't working i called for the supervisor he settled it for me.but overall its clean and they have everything in there fresh products unlike ctown.

  • Janice Pabon

I brought dog food and the bag came with a 2.00 off coupon. They told me they don't take coupons ehen I ask for there general manager they refused to gave there name. This young kid around 20 years old said he was the boss. Over price customer service was horrible.

  • Fatima Hines

I hate it here. They have new owners do I am guessing they are trying to fix it up. They never have anything that you need the shelves are always empty. It stinks in there like something is old and need to be replaced. It was ok when it was Compare Foods

  • Zymier T.

The Manager is the nicest most empathetic guy. He’s trained his staff to be the same. Everytime I go here I’m greeted with a hello and good morning. If I needed a particular product that’s out of stock ordered, the manager always orders.

  • Reinaldo Gonzalez

This Supermarket is like do you go in there you get what you want at a good price and the work is in the order they are very nice I go shopping there you have fresh vegetables and any type of food that you looking for you getting there

  • Dale Whitehurst

I was at this Supermarket today. I went to the Deli Counter. I stood there for a while waiting to order some Coldcuts. The guy behind the counter saw me standing there and never took my order. I left. Very rude and unprofessional.

  • MsBee

love the fruit and veg selection. A little pricey but not worst in area. Overall great selection, usually find everything I want, I never buy meat so I can not speak for Meat section, but everything else I find well stocked

  • edgar pagan

Nice upscale market. Great produce section and as far as their food section great selection in every aisle.polite and knowledgeable employees store is very clean . I recommend it 100%. Can compare to a Food Emporium .

  • Minerva Rodriguez Feliciano

They didn't have what I was looking for. PRIMAL KITCHEN mayo real mayonnaise Avocado oil, GOOD AND GATHER creamy cashew butter, Dave's killer bread 21 whole grains and seeds, Thomas English muffins Light multi grains.

  • TheWitz OfNanou

Somewhat good selection of beverages, prices are fair, don't expect to find parking around the store. The managers tend to be rude mostly to English-only customers. Shop Rite is better but this store will do...

  • Vera P Monroe

Very good for stocking your cabinets great prices large variety of can foods produce breads and veggies fruits a wide variety stop and shop s sax ve money great prices

  • Sabrina

The produce is NEVER fresh and the place has a weird smell. The only reason I go here is if I forget something I need after having gone grocery shopping (elsewhere).

  • EMPRESS50 BLESSINGS

The nasty manager refused to give a elderly lady a bag that cost a quarter. Then, he had the nerve to speak about her in Spanish very nasty

  • Iris Curbelo

Nice people. They were closing in 5 mins but they let me grab my fruits quickly & treated me nicely. The fruits looked so good & fresh.

  • Hector Jimenez

Incompetent management! Beware of incorrect prices charged at register and good luck to express to management that price is incorrect!

  • rosa maldoando

Great price on food product and deli. customer service and Cashiers very nice when you need to fine a food item check out quickly.

  • Carol Williamson

VERY CLEAN AND UPDATED!!!! FRIENDLY COSTOMER SERVICES!!!!THE MANGER WAS VERY NICE AS A MATTER OF FACTS ALL OF THEM,,,,,,GOOD JOB

  • gregory torres

Not a great selection but if you just need some basics real quick (ie chips, milk eggs, juice) not bad to run in and out of.

  • Carl Diaz

I like it now that it is under a new management. Fruit and vegetable section is very organized and well kept.

  • Joel Ickes

Beware the old racist white man (owner or manager?) taking video of Black customers on his iPhone.

  • David T

Pretty good prices. Very nice store. Everything seems new. Staff is friendly for the most part

  • Jennifer

It's now 840am on Monday morning and this store is still not open what are the correct hours?

  • Nicklas Dacosta

It's a decent enough Supermarket but I would never buy meat here too many bad experiences

  • Dolores Hernandez

Thank God, I have a Market Near. It's clean. Great Cold Cut. Prince's are not so pricey.

  • E Rod

It's great for fruits and vegetables. The rows are tightly designed and it gets crowed.

  • Carey Mobley

Great Little Spanish Grocery just north of Staples on White Plains Road, in the Bronx!

  • Leslie Maylor

Has everything you need and are looking for. The affordable prices are even better.

  • Ramos Homeschool Academy (RHA)

They lack lots of items. This is just an oversized grocery store not a supermarket.

  • Yindely Martinez

Good supermarket, very nice staff and they help and are friendly. A little pricey

  • Elyte Faeva

For a quick run for something it's OK. I would not do anything too major here.

  • Wilton Casiano

Awesome super market great and affordable price. Fresh fruit and vegetables.

  • sheraz imtiaz

Good for fresh fruits and vegetables. Small store but variety is adequate.

  • Adele Riley

I was able to get exactly what I needed...the price was just right too!

  • Suzette Rod

Ok for small shopping the items are limited to alot of spanish brands

  • Furman Brown

Clean, good deli, fresh food and vegetables and a professional staf.

  • Harold Getter

Some of the prices are good but not all of them easy location to get

  • Edward Bennick

Nice clean will organized very well stocked store very polite staff

  • Gary Love

Clean and well stocked. Good choice of fresh fruit and vegetables.

  • Ricardo B.

I go hear almost everyday because they always have what I want.

  • Victor Santiago

The aisles are small but the place is clean and well stocked.

  • Taghreed Zubaidi

It had great things there and of course good prices …

  • Morgan School of English.com

Nice local Hispanic supermarket. Prices are competitive.

  • Valerie Davis

New location...nice and neat. Food choices are limited.

  • Lucy Zorrilla

Great products and prices. Friendly and helpful staff.

  • Luz M Algarin

Everything was neat the price is okay same as Key Food

  • Dynamite Networking Group

Easy n fast checkout. The checkout staff are friendly

  • Chiantee Melendez

Have lots of special..manager could be rude at times.

  • Chefjden

Great selections and pricing and they deliver locally

  • Tere Blesdoe

It's an off-shoot of Key Food , but prices are great.

  • Thelma Flaz Hernandez

Prices are high and the meat sometimes it's spoiled.

  • Sharon Kemp

Good as always, they had all the products I needed

  • Noella Duah

Friendly staff clean store enjoyed shopping there

  • david duong

Can get things you can't find in regular markets

  • Coach Vic

They treat me very well. Love their selections.

  • phyllie MoBX

They never have anything asles are always empty

  • Ana Santos

The people that work their are not helpful....

  • Pedro Pagan

Fine for a quick grocery in my neighborhood.

  • Raheela Kausir

Love it the cashier are so nice and friendly

  • Alberto Berrios Rodriguez

You can find all your intentional food hear.

  • patricia zayas

Very clean very good prices wonderful ppl

  • BriannAshleigh Holley

The cashier is a very nice and friendly

  • Arturo Rodriguez

Mostly good prices, friendly service.

  • Yvette Taylor

Staff is nice and the store is clean

  • mildred padilla

People are all friendly and helpful

  • Yibelula Medrano

Good place to got Spanish grocery.

  • Sharon Kemp

Supermaket always clean good deals

  • Carlene Donaldson

Well stocked and prices are great

  • G P

Very high prices and poor quality

  • yasmin siri

Very polite with the customers.

  • Peter Rivera

Expensive, prices are high!!!!

  • Shaleake Holland

Lovely people and good service

  • Britney Newman

Good prices on meats and deli.

  • Karina Gonzalez

Fairly priced and fresh meats

  • gezim ponari

I like buying groceries there

  • JEANNEIL B (DIVAQUEEN)

Fruits cld be more fresh

  • Ibrahima Ndong

Great place for shipping

  • Adonis Anderson

Clean and stock well ..

  • Anthony Gonzalez

Decent food & prices.

  • Donchee Andino

Very good …

  • Eloina Azul Simon

Not bad

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