Bayside Shopping Centre, Shop G085, 28 Beach St, Frankston VIC 3199, Australia
Foot Locker is a Shoe store located at Bayside Shopping Centre, Shop G085, 28 Beach St, Frankston VIC 3199, Australia. It has received 63 reviews with an average rating of 4.0 stars.
Monday | 9AM-9PM |
---|---|
Tuesday | 9AM-9PM |
Wednesday | 9AM-5PM |
Thursday | 10AM-5PM |
Friday | 10AM-5:15PM |
Saturday | 9AM-5:30PM |
Sunday | 9AM-5:30PM |
The address of Foot Locker: Bayside Shopping Centre, Shop G085, 28 Beach St, Frankston VIC 3199, Australia
Foot Locker has 4.0 stars from 63 reviews
Shoe store
"The service was pretty average and it seemed like the staff were more so trying to reach sales targets than offer a great customer experience"
"Hi, Brought I pair of air Jordan 1 space jam mid from Frankston yesterday and got home and found out that I shoe was missing the lace"
"I purchased a shoes online and got the order confirmation I have been waiting over Christmas to only be told that the shoe is no longer in stock and I would be refunded! This is such a great way for them sit on my money because they are not able to update their systems"
"We bought a pair of new school shoes dke my daughter"
"Normally I get all my shoes here but last 2 times, the few visible staff in the store are busy doing other things"
The service was pretty average and it seemed like the staff were more so trying to reach sales targets than offer a great customer experience. Perhaps a fault of the chain and not so much an individual reflection on the staff, I'm not sure. I was asked if I wanted to become a Footlocker Club Member for a discount, which I agreed to, then later found out via email my particulars such as date of birth weren't even correct - none of which the staff member asked for. This could be attributed to the number of customers to staff ratio as the staff were run off their feet. I think having just one extra staff member could have made a significant difference, but I also know wages are high and the cost may out weigh the return. In summary, if you want a good experience here, I suggest going at a time when there is likely to be little to no demand on staff and you could potentially have a much better experience.
Hi, Brought I pair of air Jordan 1 space jam mid from Frankston yesterday and got home and found out that I shoe was missing the lace. I have been to to sort this out with footlocker with no luck because the customer service is bots and the contact number is no good for the store. I am not driving 200km back if I don’t even know if they will have a pair to replace. Unless something is done about this I would never shop at footlocker again and for everyone else buyer beware
I purchased a shoes online and got the order confirmation I have been waiting over Christmas to only be told that the shoe is no longer in stock and I would be refunded! This is such a great way for them sit on my money because they are not able to update their systems..... Making a nice profit on interest while never having my shoes in the first place. Never use these crooks again
We bought a pair of new school shoes dke my daughter. They xoat a lot of money, but quality and comfort are important. Anyway, after only two days, my daughter somehow lost a single shoe. After a little back and forth, the VERY nice staff at Foot Locker Frankston replaced a single shoe, without charge. I could ot be more chuffed. So, to the crew at Frankston Foot Locker , THANK YOU... LEGENDARY service!
Normally I get all my shoes here but last 2 times, the few visible staff in the store are busy doing other things. We had to request our sizing for various shoes ourselves but when we went to pay there were three staff just hanging out at the counter. Not great service... Both times ended up buying somewhere else
Purchased Nike air max 90's from Frankston store. Not in stock, so store rings Chadstone which confirms stock. Happily pay for delivery, 2- 3 days. 1 week later, ring store to be told order cancelled and should have recieved email which is
I didn’t catch his name, but the tall paramedic student that served me was ace. Very friendly and helpful, made the process of hunting for the perfect work show super quick and easy. Will definitely be back in future!
Brendan was very helpful, kind and a great staff member, needed a pair of shoes and was undecided, Brendan helped me out to choose the right shoes for me, and I love them! Can’t thank him enough
Started serving my car here and repairs. They installed my new a/c and I were able to pay in installments with a purchase plan. Very friendly and accommodating. I would recommend.
Great staff measured my feet and then advised me that none of their footwear would fit me , they then advised me which shop to go to to get shoes that would fit me
Great store and very helpful staff, I purchased a pair of Asics runners, note: I went to 4 other stores first, however Foot Locker has the best service..5 Stars
Mitch the store manager was fantastic this morning. Friendly and helpful and even though they were very busy he made our purchase super quick and easy …
I'm so angry with foot locker... I'm not happy. I brought my daughter a ring but something isn't right.. please attend quickly but quietly
Great Service from layla, always good stock and Clean and Tidy!! My kids love there New AIR Max's nearly as much as I do...lol
Went there with my friend they got shoe's ,,friendly staff great service ,and made a bit of progress he did.
Great, easygoing staff. Heaps of parking available. The shoes were fantastic but extremely expensive
Great service, had exactly tly what my daughter wanted. Plenty help from friendly staff if needed
The salesperson we dealt with Trent was extremely helpful and friendly. Highly recommend.
Excellent customer service great range of goods at competitive prices highly recommended
Got there 4:59 wouldn't let me in. Wont ever go back. Rather go to their other stores.
Great service the young sales guy was extremely helpful in us getting the fit right.
Friendly staff, Trent who served me fantastic extremely helpful awesome service !!
Excellent service. Very helpful staff that go above and beyond to look after you.
Sales assistance wouldn't look at me to busy playing with his matchbox car lol
Love the shoe collection however we need more collectables, great service
Had the runners my son wanted at a good price and excellent service
Sorry but the product knowledge was much to be desired
Didn't have the shoes I was after some where expensive
Very helpful staff with excellent service and prices.
The young guy who served me was very helpful
Got fresh Jordan trainer 1 lows
Helpful and knowledgeable staff
Good store to buy some kicks.
Won't even answer the phone.
Great service and help
Fairly cheap shoes
friendly staff.
Always helpful
Demotivating
Cool shop
Tns
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