Francis & Sons Car Wash

192 reviews

2480 E Greenway Pkwy, Phoenix, AZ 85032

francisandsonscarwash.com

+14806141075

About

Francis & Sons Car Wash is a Car wash located at 2480 E Greenway Pkwy, Phoenix, AZ 85032. It has received 192 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday7AM-9PM
Tuesday7AM-9PM
Wednesday7AM-9PM
Thursday7AM-9PM
Friday7AM-9PM
Saturday7AM-9PM
Sunday7AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Francis & Sons Car Wash: 2480 E Greenway Pkwy, Phoenix, AZ 85032

  • Francis & Sons Car Wash has 4.4 stars from 192 reviews

  • Car wash

  • "BOY !!! This place went down the drain fast"

    "Pretty average self-service car wash"

    "Pros: The Grand opening free car wash was great"

    "I signed up for the membership back in October"

    "This place has amazing workers! Andrew from maintenance needs a raise or a promotion! He was willing to go above and beyond"

Reviews

  • Elena Martinovici

BOY !!! This place went down the drain fast. It was nice when they first open but now it has all kids of issues. The brushes they have are terrible ; they got caught and took out the shark fin antenna off the car that is bolted down with screws ; that is not supposed to happened but their unkept brushes got cough in it and they say the aren't responsible for it ... OMG these antennas are not removable , ( cost 200 just for the part + cost of installation ) they are original not after market so if they want people to use the car wash they need to be responsible, to make the matters worse they refuse to stop the belt and look for it so maybe it can be somehow reattached ; so that is negligence and disrespect for your property . Also lost the BMW emblem in the back of another car I took to wash and same issue not a care in the world . They could save these items and give it back to people but I feel that is admitting guilt or THEY JUST DON'T CARE ,, This never happened to us in 20 years at any other car wash so it is they problem . ON top of that all the air guns are missing so you can't finish drying your car and most vacuums don't work. I only used this one bc is the closest to the house. considering suing them for damage and negligence. Not sure if this its the employees negligence and laziness or company policy but I would not use his place any more and I suggest if you care about your vehicle don't take it here , there are many other places around !

  • SAM Smart

Pretty average self-service car wash. The day I went the vacuums pressure was on the weak side. I don't think this car wash was designed to handle trucks or suvs. I have a Ford F-150 and they're definitely some spots left and it did not clean any of the bugs from my recent trip. Also my rear window and tailgate we're not cleaned very well at all. That's why I think this car wash might be better designed for cars then trucks are SUVs Although it definitely cleaned all the dust off my truck, it did leave a lot of spots in certain areas. I would use this again if I was in the neighborhood because it does clean the dust off the cars really well. I did choose the cheapest option if that helps at all.

  • Alberto Vasquez

Pros: The Grand opening free car wash was great. Multiple easy entry points. 3 terminals with easy to read menu. I got the $15 wash and my car was super clean. Wheels were super clean. Workers nice Cons: compared to other new similar car washes in the area, the moist towel during the wash could be more wet. the air dry cycle of the wash seems short and left water on the windows. the vacuums suction not as powerful. Same for the compressed air. Overall I live close by and would stop by if I need a quick wash but honestly would go to the other new wash off 17th ave & Bell Rd if i wanted to really clean my vehicle.

  • Connor Thiele

I signed up for the membership back in October. When I signed up, I gave the clerk my discover card, he came back and said it wouldn’t go through. Then I gave them my Visa. I sadly did not catch it until this week, but they have been double billing me. My discover did go through and they were mistaken. 5 months of double charges for my membership. I cannot recommend them, because of this error. When I try and call, it rings, but they do not have a voicemail set up. When I go in person, they tell me to call at a certain time. No luck whatsoever.

  • Sara Froemke

This place has amazing workers! Andrew from maintenance needs a raise or a promotion! He was willing to go above and beyond. He was so kind and friendly. I have a cobblestone monthly subscription and seriously considering switching. It’s those little details that set establishments apart and they have it down! Thank you for providing excellent customer service to those who are not even part of your family... yet.

  • Mona Jeanne

Awesome customer service from the Ast. Manager Chris and Manager Auggie. Willing to make the experience right and went above and beyond to ensure excellent customer service at this location. I highly recommend this carwash as they really care about the customers' satisfaction. Car wash was excellent and the vacuums worked great. Was my first visit and I plan to return with a membership in the future. Thank you -

  • Manoj Kumar Baranwal

I met with small accident while car wash. Insurance team informed, it's difficult to say if car touched or not as no clear angel covered by Camara and statement by manager (not even present while accident) who witnessed no accident met. While being in cabin and provided the statement which is never accepted. It was very minor so I can manage it but not every time by anyone so 1 *.

  • Dave Hager

I've been coming here since it was built. Both my wife's ride and mine with top of the line carwash. The staff is awesome, very accommodating when it comes to the tire shine not available in the car wash. These guys will take care if you! Fast, friendly service. See how I rate, I always give the benefit of the doubt. These guys rock it!!!

  • Kyle “CERTIFIED” White

Horrible car wash.. even though its brand new went through the first time didnt get the car washed had to go through it a second time had a tire shine one tire out of the four got shined so I just got so frustrated and just left I will not be returning there which really sucks because it is so close to where I live. …

  • Ben Austin

I paid for the managers special and added $4 dollar tire shine. When the wash was finished I noticed that the tires were not shinny. I waived down Auggie who works there and he took care of it no problem. It's customer service like that I really appreciate it. I'll definitely be back next time.

  • Gregory Beck

I’ve used this wash a couple of times but have issues with kiosk either rejecting the paper money or not taking the card I use. Today it would take neither and when using the “help” button, there was no response. Poor business practices. If you can find somewhere else, use them!

  • Alexis Palen

This place was so nice! From the people to the wash itself was amazing. They don’t make you feel pressured into a membership like most places and they really try to know who you are!! Definitely worth coming here whether you live by or far away :) Keep up the great work guys!

  • N. Ripps

Staff was so helpful with getting the car washed. My Atlas had dead bugs on it, and the AZ ants were going after the vehicle. Had to wash it twice to get ants out of the front of the car. It came out spotless, and I love the powerful vacuum cleaners!

  • Joe Dinkel

I have tried repeatedly said email after email contacted this company directly by going down there and they still refuse to cancel service with them and they still get my debit card every month even though I sold my car months ago

  • luellen smith

The young lady I spoke to Tamara was very professional very nice young lady and young man working here. my truck always looks so nice after getting washed from here. The experience I have had hereI will definitely refer this place

  • Banana

Vacuums are weak and barely work. Some of the attachments are broken off. Had to go to a different car wash to vacuum the car after the wash. Will not be going back and most definitely not purchasing a membership there.

  • I'm just sayin

Whew! Don't go here now !brushes barely brush, water pressure is very low, same with vacuums,and air pressure,no towels, I had to rewash my truck elsewhere, givin current circumstances still doesn't add up.

  • Ava Williams

I’ve been coming here since they opened. The customer service is great and your employee Chris is a sweetheart, he has always greeted me with a smile and a handshake. I will continue to come here.

  • Elizabeth Lukasiewicz

Place is really good,,, I go there every time my car needs a wash.. Vacuums work REALLY good,,, going through the wash... excellent!! Lots of soap..rince,, dry... I highly recommend …

  • Lindze Michelle

This is for the guy who directed my mom and I into the war wash line and handed us our towel and air freshener and told me I was really pretty around 1:30ish today!! Heyyyyy …

  • Nicholas Fernandez

this company is trash they trashed my car in the was and would do nothing to help resolve the problem would never use them again the was does not work right and will mess up your car

  • Dawne Nichols

Was excellent, got a $10 for free, gave us towel for windows, had free vacuums, air hose, and towels to use ourselves. Best wash my car had since I got my car!! Will be returning!!

  • Bryan Swanson aka MICOLO

Love the free car wash but y'all need to take that that big ol Blue Monkey through there cuz it's dirty as hell or you can pay me about $50 out so I'll sign up for you real well

  • Kathy Akin

I have put my application and there are many of times and have not gotten a reply they keep telling me to go to other stores I go to the other stores and I don't hear anything

  • Priscilla Raj

Very nice place to get a car wash! I love how it’s 3 minutes and the staff were very nice. I asked for extra space and they listened to my requests. Appreciate it thanks!

  • Todd M

More often than that there is no towels to dry off my wet car . I'm here again I checked eight of the bins no towels I checked two of the air hoses and they didn't work

  • David Midler

From 3 dollars to 3 minutes. The car wash stopped in the middle, then on the way out went backwards and forwarded was nervous if another car was coming behind.

  • Brandi Ward

Met the handsome manager Chris. He was very kind. All I know is he must have an awesome mom that raised him right. Probably we’re he gets his looks from too.

  • Tamara Manning

Staff is AWESOME! Epic prices, clean environment. The only place I've used for the last year. However I do wish the hours were extended just a little …

  • Dale Kasel

Very disappointed monthly pass not honored all locations. Wasted 1 hour drive time to return to location that would Accept pass.... BAD NUSINESS PRACTICES

  • Kathy Toll

Easy place to get a wash. If you get the tires detailed make sure that it is done. I've not had it happen twice. If you pay for it make sure you get it.

  • Bonnie Brandt

Happy to move from Raceway to Francis & Sons! Look forward to spotting more around town! Nice & clean with much bigger aisles where the vacuums are.

  • Shelly Martin

The vacuums have sucked everytime I have been there and they never have rags to dry in the clean rag box...The car wash part works pretty good

  • Mary Larson

Tried the $12 managers special with bug zapper after a road trip. Not impressed. See pics. And it took two tries to find vacuums that worked.

  • Rebecca Basnaw

The car wash was very clean and the workers were very quick to help with any questions. Pleasant experience. Will definitely be coming back.

  • JCL, IV

Not bad, considering it is a drive through car wash. Staff has been great and helpful when questions arise. Very convenient to my residence.

  • Jessi Sage

They were attentive, efficient and overall my experience was positive and i will return for their services and reco.end them to my friends.

  • Estelita

The vacuum area is always clean. And employees are always nearby for assistance. The car wash does a great job cleaning my car.

  • Kevin Albert

Fairly quick in and out. Credit card machine was temperamental but it eventually worked. Clean building and surroundings.

  • Arlene Zanders

They are helpfull i have a hard time with the payment box they always come out and help me . my car gets cleaned good

  • Chan Graves

Easy and I just do the cheapest wash. It gets my car clean. The vacuum is convenient and spacious parking area.

  • Ryan Hildreth

Great car wash. The wash does a great job and you DON'T get questioned if you want a membership every time.

  • David Woods

It's a great car wash, and I like the amenities they have for you when you get to the vacuum station.

  • Sheri Thomas

Staff is friendly and the wash gets the car really clean but could dry a little better.

  • Judith Arizaga

I love this place its really calm. I dont go to any other car wash but this one

  • Cathy Haga

Less expensive option to some of the other car washes. Friendly staff a plus.

  • Sathish John

Great car wash experience considering the price, quality and convenience.

  • Karla D

This is one of my favorite car washes! Great car wash with great service!

  • King Of Bleach

Amazing carwash with great staff highly recommend using this car wash

  • Courteney Greer

Best deals & love the vacuums they have, even one for detailing!!!

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