Freeway Insurance is a Auto insurance agency located at 4726 Central Ave SW, Albuquerque, NM 87105. It has received 161 reviews with an average rating of 4.7 stars.
Monday | 9AM-6PM |
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Tuesday | 9AM-6PM |
Wednesday | Closed |
Thursday | Closed |
Friday | 9AM-6PM |
Saturday | 9AM-6PM |
Sunday | 9AM-6PM |
The address of Freeway Insurance: 4726 Central Ave SW, Albuquerque, NM 87105
Freeway Insurance has 4.7 stars from 161 reviews
Auto insurance agency
"I had an excellent experience with Freeway Insurance while working with Savannah to upgrade my vehicle insurance from minimum liability to full coverage"
"First off id like to thank Joseph Ibarra for going above and beyond"
"Freeway insurance has nothing to do with these other companies they just help out Hallmark they suck I was driving hit something the street was in construction now they say they don't want to help me that my Inc won't cover omg really when I paid close to 300 a month that's sad really what kind of insurance did I have it wasn't my fault with accident"
"Savanna Holder was such a wonderful respectful helpful and professional lady "
"Savannah was GREAT! Not only was she efficient and patient with all my questions,She made the whole experience friendly"
I had an excellent experience with Freeway Insurance while working with Savannah to upgrade my vehicle insurance from minimum liability to full coverage. She helped me obtain two discounts that lowered the price substantially and we completed all the paperwork electronically, which saved me a long trip down to the office. I paid $436 total for six months of full coverage on a 2007 Dodge Ram truck including also basic coverage for a 1993 Nissan D-21 hardbody truck. Thought it was a very good deal. Savannah was very polite, caring and professional; it was refreshing to experience such good customer service. I would genuinely recommend Freeway Insurance and specifically, Savannah, to help you with vehicle insurance -- especially if you need to upgrade a vehicle to comprehensive/full coverage like I did.
First off id like to thank Joseph Ibarra for going above and beyond. He got me a great deal and got my car insured just in time. My financing for a vehicle I was trying to purchase was running out I literally had 1 hour to get everything done before the bank closed. So a big thank you to you sir! Second, freeway insurance is an awesome place to have a vehicle insured. I’m a real person not a bot and I’ve been with this company for about 5 years now and have never been disappointed about anything even when bumper taps and small accidents were my fault. If your looking at this company for insurance but your not sure so your checking reviews, Take it from me this place is your best bet.
Freeway insurance has nothing to do with these other companies they just help out Hallmark they suck I was driving hit something the street was in construction now they say they don't want to help me that my Inc won't cover omg really when I paid close to 300 a month that's sad really what kind of insurance did I have it wasn't my fault with accident.. ugh here are pictures of my car I could of died so really my car is total loss I didn't even get a ticket so it's not may fault now I fukd sorry but the truth
Savanna Holder was such a wonderful respectful helpful and professional lady .. and I am very pleased . Thank you savanna I had a wonderful experience you Trudy are an excellent costumer service representative. I will definitely recommend you to friends and family you’re not only and agent you’re are a very knowledgeable caring person and I’m looking forward to continue business with you at freeway insurance excellent experience!!!!
Savannah was GREAT! Not only was she efficient and patient with all my questions,She made the whole experience friendly.I feel more people would really benefit from the service she provided.She's a asset to the company and deserves more than this praise.I have already been recommending her and the company to friends,people I work with and anyone who has over heard me speaking of my experience..Thank you again,Savannah,for everything.
The insurance agent( Jorge Sanchez) is a very professional individual, very knowledgeable he help me get low cost insurance. He answered every question I had and was polite and and very helpful on my options and to see what the best option for me was. Overall freeway insurance has very professional agents like Jorge Sanchez and I recommend it especially Jorge sanchez who will help and put all his effort in getting you the best qoute.
I have tried calling them on the phone and couldnt believe i dialed every branch and not ONE, picked up their phone! But you go down there, and the attention is great. Just wished that they would actually answer their phone. Not even the customer direct line would pick up or wanted to make a payment online, and doesnt work either. But all in all an affordable insurance company.
Savanah Holder (forgive me if I misspelled your name) is such an impressive asset to your company I hope she is paid well for her expertise. Her honesty, knowledge, and code of ethics are rarely found in this sector of business. If I am unable to get my issue resolved with my current insurance I will surely be giving her a call. Thank you again for being so real!
Jocelyn was a tremendous help, she was efficient, and extremely professional. I was immediately greeted when entering the office, when she was helping me she explained my coverages thoroughly, and she found me a very affordable rate. I was very happy with my experience and I’ll be sure to send my friends and family to freeway.
Just added another vehicle to my insurance and had zero problems. I got through right away and Savannah is the best agent I've had the pleasure of doing business with. She makes sure you get what you need and goes the extra mile to make sure your insurance needs are met beyond your expectations. She needs a pay raise!...
Jocelyn was awesome she made renewing my policy easy as 1 2 3! Saved me money and found something that works best for me. I am so happy I accidentally reached her on the phone when I was trying to find someone else. This experience with freeway has been the best of any dealings I've had with other insurance companies
PLEASE RECOGNIZE YOUR AGENT JORGE SANCHEZ WHO RECENTLY HELPED ME ANSWERED SEVERAL OF MY QUESTIONS. HE WAS VERY WELCOMING, POLITE.I AM VERY PLEASED AND SATISFIED WITH HIS PROFESSIONALISM AND HIS KINDNESS,IFYOU LOOKING FOR A INSURANCE AGENT PLEASE GIVE JORGE THE OPPORTUNITY TO SHOW YOU HOW GREAT HE IS.
Mrs.Holder took 45 min out of her busy day to walk me through the process. I hadnt had previous car insurance and other companies were giving me rediculous rates. She found me something affordable and i had proof of insurance.. within an hour. Ver friendly and would absolutely recommend! Cheers
Savanna holder was so great they helped me with all the questions I’ve had with my insurance and were a great person to talk to !they Really great communication skills 10/10 and were very professional and yeah again if yah need someone to help you out savanna will be there !!
Alex rascon! Guys if you need insurance this is the place to go. He help me out so much. He is fair and honest and do what ever he can to help you out. I would highly recommend him. So glad I went with him. I would give him a call. You guys would not be disappointed.
thank you very much to Savannah... she was an amazing agent that got and found a good plan for me.... She was polite and easy to understand about policy.... Savannah was patient with me on helping me through the steps... I appreciate her help 110% thank you again
Amazing staff Elizabeth helped me set up insurance for my new car stress free and got a great full coverage rate. I will be recommending them to everyone I know looking for quick professional service. Thank you Elizabeth for making life less stressful.
Jocelyn Navarro is simply the best. No one else at this company (besides Oscar) can compare to her, and I refer everyone who asks me about insurance to Jocelyn because I know they will get taken care of. Stop by Freeway today and ask for Jocelyn!
The world would be a better place if there were more people like Savannah Holder. She goes far and beyond to assist you, when a person needs help with insurance for info. She's patient, kind, and will finish the job! Thank you Savannah.
Savannah Holder was amazing , she helped my dad and I set up a new policy for my dads 07 Kia . She was very professional , polite , and super knowledgeable. I will definitely keep all my business with this insurance company provider.
Savannah had me set up in 30 minutes, even after all my questions, with crazy cheap insurance. Can't believe what a pleasant experience it was. I would definitely recommend asking for her if you plan to go through Freeway.
Great service ! Hazel was very helpful , and Jocelyn was great assistance for us as well! They allowed me to go home and get paperwork I needed although it was close to closing time. AMAZING service , 100% recommended !
I called today upset with progressive upping my monthly insurance. I spoke to Violet and she and Michael got me a cheaper quote! Violet had amazing customer service and was a pleasure to work with! You all are my go to!
I had a good insurance salesman to help me today with reinstating my car insurance. Very friendly and helpful and helping me to get the best coverage and price. Thank you Polo for your time and patience Kathie Delgado
I had a great experience here, better than any other insurance place. Michael helped me out a lot, gave great customer service which is rare now, actually wanted to help me and did, and this is the least I could do
Jorge Sanchez made this a painless process. I got the quote, made my payment, snapped a few pics of my car, and BOOM I’m insured. He’s knowledgeable and to the point. I would definitely refer everyone to them.
Savannah is amazing! She helped me out a lot. She called me back on time like she said she would. She is very nice and very professional. I really enjoyed my experience with her. Outstanding Customer Service.
Great customer service!! Both agents and the new manager are awsome!! I totally recommend this place!! They try to work with you and if they cant find something cheap they will be 100% honest with you!!
Worth the wait! This spot is Poppin!!!! Must be a reason they work with MULTIPLE companies to find you options to pick from unlike other places that offer just one option. Call them right away! …
Extraordinarily efficient employees here who like where they work. Definitely good vibes and good rates here! Outstanding service each time can’t beat this place! The manager Pollo is the man!
When I went to freeway insurance today my experience was great! Elizabeth is who helped me and she went above and beyond to make it happen for me. Thank you Elizabeth you’re and angel. …
Excellent Service was provided, i definitely recommend going to this location. Alex, the agent is really friendly and helpful, he got me the best quote for the best price available. 5 stars!
Got great customer service quick easy & got me a great deal! I definitely recommend coming to this location & want to say thank u to Eduardo for definitely helping me! …
I've been a customer for years and all agents have been polite and been able to work with me based on my income. Ms. Cinthya and Mrs. Elizabeth the branch manager are amazing. Thank you
Kimberly is extremely helpful, knowledgeable and patient . I had some hiccups with my insurance and she was able to figure out the issue and get me all figured out . 10/10 recommend !
Thank you Freeway Insurance for your excellent services. My mother Ernestine Martinez was very satisfied, and told me Polo Castorena was professional and made her feel right at home.
Savannah is seriously the best! She helped my husband and i so much!!! And was able to get us insurance $100 less then what we were paying!!! I would highly recommend talking to her!
Savannah Holder was such a great agent! She was kind, professional, and made the process effortless! We need more people like her in the world - especially the business world!
Great customer service! Thank you Cynthia for being so helpful. I will highly recommend you all. Cynthia was very prompt on calling me back when she said she would, thank you
This place is very professional and gives great service! Shoutout to Tajmia who was very helpful and thank was able to get me a great deal on my insurance! …
I want to say thank you to Savannah Holder for her kindness, experience, and professionalism. You as a business are quite fortunate to have such a well refined employee.
Great experience Erick helped us alot. My husband and I were there to start coverage on our vehicles and he was very polite, helful and gave us the best options. Thanks!
They lowered my rate by $100 dollars. The agent Savannah was knowledgeable, made sure I got everything I needed and just made everything so easy! ⭐️⭐️⭐️⭐️⭐️
Jeanette and Jocelyn at the Central office are so friendly and helpful! I trust them with their 20 years experience to take care of my auto insurance.
I worked with Tajmia, she is fantastic! Extremely helpful and patient. She helped me find the best amount for my budget. Ask for her, she is amazing!
Great customer service went to pay a bill for my mom, it was fast, easy, and simple the agent there knows what he’s doing I think his name was Eddie
Was assisted by Savannah Holder and the quality of my experience was among the best! She had the patience to answer all my questions! 10/10 bro.
Very helpful, kind & thorough. Took the time to compare other policies and discuss prices. Will definitely come back for other insurance needs.
Fast , Friendly , Clear service . Thanks to Dylan! & Elizabeth Ojeda-Garcia! for helping me find the insurance group that was right for me .
Jeanette was so friendly and helpful. She got me the coverage that I needed and even gave me advice on a good restaurant in the neighhood.
Staff is really patient and helpful. I appreciate their service and I will be definitely recommending people here and coming back as well.
Eduardo Arreola was super friendly and provided us with great information and answered all our questions world class cuatomer service
Excellent service with Nadine she help us right away . Thanks you so much for excellent customer service Freeway insurance ...
I was given a quote that was changed and increased 3 times the people were not knowledgeable or helpful. Huge waist of time.
Jorge was the best agent he made sure i was covered with my needs… Highly recommend to anyone calling for insurance quotes
Erick helps me find avery affordable prices everytime. Everyone here has great customer service, i highly recommend them.
Savanna was the most helpfulness person I've experienced in days of shopping around big thanks need more people like her
I stopped by this office to make a quick payment. Staff is very friendly and they even gave me coffee! Thanks :)
Workers take forever to find polices an then tell you cant pay early ....they need more training... …
Amazing customer service, been coming here since 2017 and never had one issue! Thank you Eduardo and staff!
Jeanette Swessel took extra time to explain my policy and took good care me. I highly recommend her!
Eduardo Arreola very good agent, he was so kind and he gave me all the information that I needed.
I was there with my dad and Erick was very helpful we got really good service with him …
Savannah is great! She helped me get a great rate and got it done promptly. Excellent service (:
Went in for a change! Jocelyn helped me, she is very knowledgeable and efficient. PAY HER MORE.
They are so awesome they literally got me in the freeway in no time. Thank you so much Cinthya
Jocelyn was very quick and helpful, she saved me over$ 100 a month ..definitely worth the wait
Agent Savannah Holder was very helpful and got me covered quick and easily. Thanks so much!
The employees were so nice , we were in an out fast didn't have to wait, awesome thank you,
Jorge gave me the best customer service, very efficient and professional would recommend!
They have helped me multiple times and i appreciate the help they provide! Thanks Polo!
Did everything I needed over the phone quick and easy. Savannah was incredibly helpful!
Yerci give me an excellent service and found me an excellent price for my insurance
Everyone here was helpful Jorge went above and beyond to help me. 100% recommended
Jorge Sanchez gave me a great quote and had insurance within minutes...Thank You!
Very friendly and gave me a free quote on insurance now that I have a teen driver
Savannah is absolutely amazing. ❤she was so helpful and I am thankful for her.
Great customer service! Jorge Sanchez was able to give me a great quote!!!
I really appreciate this insurance company. Reliable and professional.
Cinthya Alonso was excellent..thank you very happy with my treatment..
Outstanding service, they helped me all the way through very thankful!
Thank you so much Hazel for helping us with our insurance services..
Super friendly and great customer service thank you so much Jocelyn
Tajmia Moore helped me get the best plan for my new car.
Great customer service from suzy and very affordable.
The best service ever! Super fast and professional!
Jorge was such a big help deserves a million starts
Thank you for your amazing service -jocelyn
They were very much help and very polite.
Jocelyn made everything easy thank you
140 reviews
2529 San Mateo Blvd NE Suite #5, Albuquerque, NM 87110