I am very impressed with GIC Car Clinic as it's a fantastic Car Repair shop where the staff/owner is highly ethical, professional and have deep subject-matter expertise. I went to 7 different shops to get a quotation for my 150000 miles service of my 20 year old Toyota Sienna Van and almost everyone came out with different issues with high mark-up item listed price. 'GIC Car Clinic' and 'Akins Auto Repair' are the 2 shops which stands for 'Gold' Standard where they identified the issues correctly where the diagnostics was up to the point and replaced parts from sourcing with genuine Toyota Parts. The 'Price' is 'Very Good' where the overall price is much lower than other shops except a few parts are bit pricey and I don't blame GIC Car Clinic for that as it's directly coming from Toyota Sourcing Vendors where GIC Car Clinic don't have control. Special thanks to the 'Service Advisor' Madam Jenny who is real subject-matter expert where she listened patiently to my problems, Sorted the details by driving herself and letting know the Master Technician to do an in-depth diagnostics where they identified the problem lies with 'Electronic Computer Module' [ECM] needs to be replaced and reprogrammed and relearned. They did a new 'Tire Replacement' on the right rear side with balancing the wheels and have further suggested to do 'Suspension' work along with other miscellaneous service. Highly Professional - Friendly Staff Jenny and Owner Jared - Politeness & Respect - Competitive Price [Exception certain parts are bit pricey] - Fast Turnaround [Exception where getting parts will take time and we have to be Patient] and hope to be a long-time customer and am giving 5 Star Rating for their Integrity and Expertise they provide. Thanks. New UPDATES as of NOV 17th 2023 - Yes, GIC Car Clinic again STRIKES back positively with my feedback. They carefully reviewed my feedback and did an outstanding job of reducing the ECM component part from $1078 to $938 which is the ORIGINAL PART PRICE from Toyota Dealer with NO Markup on Parts. They have also completely eliminated the REPROGRAMMING and RELEARNING the ECM where it's not necessary in my case eliminating nearly $201 and finally SAVING me $341 of the final price including parts & labor. My VAN is in 'Very Good' condition and is driving smoothly. Special thanks to staff JENNY who patiently read my feedback, got back to me and took special care of my Van Service and I thank everyone that includes the staff and owner. Finally, JENNY also followed up with me through messages stating how is the condition of my Van and is there anything she can able to fix it. I am upfront honest with my above reviews and please try various trusted car repair shop and get quotation from GIC, AKINS, ROBBIES, TRESAMIGO, THANH's and others and hope you can make a decision that fits your style. The lesson which I personally learnt is that there are HONEST people out of Crooked people and all we need is to analyze deeply and make a decision. Hey, it's better to be honest and make less money rather than losing reputation in the long run through dishonest means where we will not sleep properly.....Thank you GIC!

I have filed a complaint with BAR against this business and after their investigation, there is now a report against them on file at Bureau of automotive repair. That is permanent and the report can now be used against them if there is a lawsuit. In short, they falsely charged me for storage fee in order to blackmail me into getting my car fixed with them. The job itself is irrelevant. It should never have been done in the first place. I told them that there was a price point where I would not get the car fixed. So they figured out a way to blackmail me. I would not have gotten it done if they did not charge me the storage fee - which, I later learned was illegal and extremely dishonest. They fixed the hybrid battery as they promised, but in the process, they broke my MFD and automatic window system. The thing is, this business is too small to honor their warranty. They simply don't have the funds like the dealers do. I should've known when they asked for a deposit for my job. So for a big job, take it to the dealer. For a routine/smaller job, there are many auto shops that can do a better job at lower cost than GIC auto. And most of them are honest. Take it to the dealer or, take it to other shops that are honest.

I had an oil change and my tires rotated. During this the mechanic Jose actually saw that my serpentine belt was cracked and wanted to let me know. The owner and woman at the front desk helped me out a lot from booking my appointment for the next day to helping look into options for payment since that was something I was dealing with at the time. The next day my serpentine belt was fixed a little under an hour. The other owner was so sweet and stapled my full receipts together for me. She even disinfected my keys and walked me to my car. This place was the best, they were all so trustworthy. ALSO have I mentioned that the woman at the front desk went over my total, told me what to expect, and no one pressured me into different products or buying things that weren’t necessary?? If I could give over 5 stars I 100% would. They also have a three year warranty on things they fix! I could literally go on and on

TERRIBLE SERVICES RUDE COMMENTS Brought my Cadillac in due to engine being seized and stalled. Was satisfied with the cost and communication from Jenny so I thought. I’ve paid now twice for the same issue. Why am I repeatedly bringing my vehicle in explaining the same problem for nothing to be done about it. Mechanic says he took the manifold off Jenny says that’s not what happened I’ve been called about three times only to have a rude phone call and her words “well we all know Cadillacs have a lot of issues” like that like that was her selling point and excuse. Hellen you didn’t fix any problem you were rude the problem from being told one thing to a different thing to a different thing after hearing from three different people three different stories is really just awful to deal with. Wish I never wasted my time or my money here.

"I recently visited GIC Car Clinic, and I couldn't be happier with the service I received. From the moment I stepped in, their team displayed top-notch professionalism and expertise. They diagnosed and fixed the issues with my car efficiently and at a reasonable cost. What truly impressed me was their commitment to transparency and customer satisfaction. They kept me informed throughout the process and made sure I understood the repairs. The quality of their work is exceptional, and my car now runs like a dream. The staff at GIC Car Clinic goes above and beyond to make you feel like a valued customer. I can't recommend them enough – five stars for their outstanding service and dedication to excellence!"

This is the place to go for your car service. I’ve taken my cars here over the years because their customer service is great, their prices are affordable and the service is on point. I started coming here as a college student. At that time, Alan and Jose would always make sure I understood what was going on with my car and gave me maintenance tips on how to take care of it. I ended up moving out of the area, but always remembered the care they took for my vehicles. I have now returned to the area and I knew GIC would take care of any concerns I had with my car. As a woman who knows little about car, I’m glad to have a place I can trust to help me with oil changes and car maintenance.

I want to express my sincere thanks to the team at GIC Auto Clinic for their exceptional service in taking care of my vehicle and following up on all my warranty claim(s). They even gave me discounts when the repair bill was higher than expected. After my dealer maintenance expired, I brought my car in for routine maintenance since 2019 and was impressed with the level of professionalism and attention to detail. The technicians were knowledgeable and took the time to explain everything to me. Overall, I highly recommend GIC auto clinic to anyone in need of reliable and affordable auto repairs. Thank you to the team for taking care of my vehicle and for providing outstanding service.

I love using a small local business for my mechanic needs. I’ve taken my car to the dealer before and I feel they always bamboozle me and add on ridiculous fees and services I don’t truly need. The GIC Clinic team take good care of me and I trust their opinions. The husband and wife team reminds me of my parents and I feel safe knowing that they’re taking care of my car. They offer great value for their services. Each time I get an oil change they check all my other fluids and replace them for free. Today when I went for an oil change they welcomed me with a cute message left on the white board. I found this very touching. Thank you GIC!

Went for used car inspection. It was a bit pricey but I have to say they they a thorough job. Jenny was super kind and helpful she hopped on the call several times and helped answer my questions and accommodated my special requests. I’m a picky person and I felt bad that I kept calling the shop for every little thing I had concerns about. But Jenny was kind enough to patiently address each of my concerns. The communication was super clear, and the inspection report had everything one would look for before buying a used car. It really helped my decision making so I think the money I spent here was totally worth it.

GIC Car Clinic in San Jose, CA is an outstanding auto repair shop. Their ASE Certified master technicians provide efficient and high-quality service, ensuring your car is fixed right the first time. What truly sets them apart is their commitment to fair pricing, offering dealership-level service without the hefty price tag. The staff is courteous and dedicated to customer satisfaction, making you feel valued and informed throughout the repair process. I highly recommend GIC Car Clinic for anyone seeking reliable, affordable, and top-notch auto repair services in San Jose. They've earned my trust and loyalty.

The repair experience was simply outstanding. I brought my Excursion for an engine light concern and a fuel level indicator issue. Normally, I would take this concern to a Ford dealership. But Jenny, who I've known for a little over a year, works there. She coordinated the repairs to all my concerns and delivered highly exceptional service. She kept me updated at all critical times and presented competitive pricing for all the repairs. I have two other cars and from this experience, I'm not going anywhere else for any type of service. Thanks Jenny for a great service experience!

I’ve hardly ever give reviews because it takes up a lot of time so here I go. The receptionist, help me with making sure all my needs were met. I had issues with my battery. I had to come out of the pocket to pay because the warranty that was covered, did not want to cover the warranty. I was able to be persistent contact the dealership they contacted this mechanic shop, and between both of them made magic happen. It was only two patients and pure customer care that I was able to get what I needed done and with minimal costs. I would definitely refer them to anybody.

The staff at GIC Car Clinic are great. They come off as familiar, courteous, and professional to seemingly everyone that walks in. I needed an oil change and check engine light reading in a bit of a hurry. The staff + mechanics were able to take me without an appointment and were simply fantastic throughout the whole process. Their communication about what services they provide was top notch along with the service documentation that is provided. From a pure customer service aspect, I would easily refer friends and family to these folks.

With my Telsa Model 3, getting into Telsa's service department can take 1-2 weeks. With GIC, the office staff and technicians are always available, friendly and highly professional. I have had them provide maintenance and tires on my 3 vehicles - '02 Toyota Sequioa, '12 Toyota Camry Hybrid and the Telsa. Each vehicle is serviced quickly and thoroughly, with great attention paid to engineering integrity. I highly recommend GIC Car Clinic to anyone in need of an outstanding car repair service provider.

Try to avoid this place. There were friendly however, I went in to get a second quote on axel seals for my SUV. They took 2 hours to quote it and the mechanic didn’t even go outside to look at my vehicle. In addition they wanted to charge over 2 times more than other shops. Not to mention the mechanic didn’t know I was in the lobby when he was writing a quote up with his assistant. They were talking about ways to upsell me on other pointless repairs. $30 part and $1270 labor is wild.

I went there for Tire Rotation and oil change with appointment. They completed my service perfectly in very short duration. After one day of my service. they called me to check if my car is running fine. I explained them that there is some sound in my Tire, so immediately they gave appointment and on service they checked my tire immediately and gave satisfactory explanation. They did not change any $ to check. Actually sound was coming from earlier Tire repair. Good service centre.

Took our 1957 Chevy Cameo Corvette Truck in to have the AC charged. The person who answered the phone and made the appointment was happy and very professional. The mechanic who is also one of the owners did an excellent job. There were issues with the system because it was a custom install and had some electrical issues but the mechanic bypassed the problem and charged the AC anyway. Couldn't have been more pleased with the attitude, service and the price! ParisBradley dot US

My vehicle was left unused in a garage without maintenance for over 2 years during the pandemic. It needed a lot of TLC. I took it to GIC, and they performed excellent, thorough maintenance— my car drove great after that. The mechanics were up front about all maintenance recommendations and very friendly. They even threw in a few services pro-bono. Great service at very fair rates. Will definitely be using GIC for future car upkeep!

I went to GIC to get new brakes and had them check my car for other existing problems. My car is nine years old and had never been serviced other than routine oil stops at Jiffys. They found a few issues and fixed them. I found this company to be competent and reliable. They also communicate well. I will definitely use them again in the future. It's great to have a neighborhood car service business that I can trust.

This place is great. I found thier oil change discount in my mail. At just around $50.00 plus they topped off any fluids and aired up my tires. You cant beat this deal anywhere especially with rising prices everywhere. They have all the new technology to work on any vehicle and have a vehicle service plan available to keep your car in tip top shape. Friendly staff, no pressure service. Why go anywhere else, Really?

My husband and I both drive down from San Francisco just to get our cars serviced at GIC. I used to get all my maintenance done at the dealership but the South Bay up-charge was 150-250% more compared to dealership service in Sacramento where I used to live- I just couldn’t justify the price point anymore and I shopped around for a mechanic until I found GIC. Awesome service and extremely reasonable price points.

GIC is run like a well oiled machine. The shop is extremely clean and professional. They fixed the transmission on my Prius. Jenny was great to work with, she spent a lot of time researching a good used replacement part and kept me updated thru the whole process. We will be back, and definitely recommend to any of our friends in the South Bay.

Excellent service & experience! I took my car here today for an AC repair and had it fixed the same day at a reasonable cost. The staff are great, especially Helen who was helpful & honest to answer to all my questions. I'd definitely come back here if I need service next time. Would highly recommend them to friends & family. Five star!!

HANDS DOWN THE ULTIMATE CUSTOMER SERVICE EXPERIENCE!! Went to for an oil change and Jason and the GIC team took care of me and in depth explain to me some other issues that my vehicle had. If you want world class service, professionalism and paramount safety for your vehicle and along the way make friends, GIC is the way to go!!

I brought my car here for an oil change. The price was as advertised on the flyer that initially got me to try them out. They also offered a cleaning service for my gas tank, fuel injectors etc. Jenny was very helpful when I called and had questions prior to drop off. Car now feels great and I would gladly bring it to GIC again.

Everyone in this shop is super helpful and are nice enough to walk you through the whole process. I never felt like I was being cheated out of anything. They were honest from the beginning and do great follow ups! I would recommend this place as they also have warranty on anything they fix …

If you are in San Jose and are in need of car repair, for your car's sake and your own, PLEASE go to GIC Car Clinic. We were stuck in town on a trip and had an emergency, and Jen and the other staff at GIC took care of us fully and immediately. I gave them five stars, but they deserve more.

The service at this shop was simply amazing. Jenny's recommendations was honest and I didn't feel like she was trying to sell me on services I didn't need. It was open communication through the whole process. I truly enjoyed the experience and I won't trust my car with anyone else.

Awesome customer service by James and Samantha. James Listened to what was and not happening with my truck. Left my truck for a day and they figured what needs to be done to get it repaired. A few recommend services that also need attention but they didn't push.

Heather is an actual professional. Jose worked on my car and was super-cool through the process. GIC Car Clinic helped me out, listened, and were honest. Shout out to Jen and Samantha for providing me a genuinely positive experience. Thank you big time! ❤️

Had a good experience here as Allen was able to make a case to my extended warranty to cover majority of the cost for me. Definitely cheaper and more affordable than going to Mercedes at Steven creeks. Support local small business y’all!

Extremely pleasant atmosphere and great people who take the time to listen to your concerns about your vehicle and are honest. I would highly recommend them to anyone. This was my first visit and was very impressed will use them again

Everyone is very kind and helpful, the inspection portal is extremely easy to use and provides very detailed analysis of any issues. Car troubles are never fun, but I trust GIC to treat me well and get my car running quickly.

I brought my car here when it broke down nearby. They were very nice and communicative. I did not end up doing anything but the diagnostic but I felt that it was very fairly priced and I’d bring a car here in the future.

The team at GIC Car Clinic is fantastic! Everybody there is super friendly and the mechanics are very thorough. Pricing is very fair also. This is my go-to shop for general maintenance.

Made appointment online. Got called shortly after. My car was taken for regular maintenance next day. The staff was friendly and polite. Car was ready to pick up on time.

I've been coming to GIC for some time now. Friendly people. Efficient, professional services are provided. I recommend a visit should your vehicle need attention.

White smoke came out from my 2009 honda accord ac vent while driving and I took the car to gic. It took lot of work to get it fixed.

Not particularly honest in my opinion. They wanted $400+ for a 30k service on a Corolla. C'mon it's an oil change.

The lady managing the shop is the best. Noe is an absolute professional mechanic. (Ask for him).