Game Republik

427 reviews

3915 Guadalupe St, Austin, TX 78751

gamerepublik.shop

+15124592244

About

Game Republik is a Repair service located at 3915 Guadalupe St, Austin, TX 78751. It has received 427 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday11AM-11PM
Tuesday12-11PM
Wednesday11AM-8PM
Thursday11AM-11PM
Friday11AM-11PM
Saturday11AM-11PM
Sunday11AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of Game Republik: 3915 Guadalupe St, Austin, TX 78751

  • Game Republik has 4.4 stars from 427 reviews

  • Repair service

  • "My only experience with Game Republik is this one interaction, in a repair capacity"

    "I recently had the pleasure of seeking assistance from Game Republik for a much-needed HDMI port fix while on a business trip"

    "I brought my ps5 over here to get fixed about a month ago for over heating they fixed that problem but when I got my ps5 back it wasn’t letting me do a system software update I had to take apart my whole ps5 myself to find out they forgot to plug in the blue ribbon cord to the mother board once that was fixed I started having over heating problems again so I brought it to get fixed again about 3 days after I previously got it fixed for the same exact reason I brought it on a Sunday the girl at the front table told me it would take about 3-4 days so I called 3-4 days later and Chris answered the phone with a crazy attitude asking me why It was broke I told him the reason and he didn’t believe me and kept saying I ripped out the fan cord"

    "This place is AWESOME!!! I dropped my PS4 off about 21 days ago"

    "Wonderful place for the whole family"

Reviews

  • Joshua Muñoz

My only experience with Game Republik is this one interaction, in a repair capacity. Originally, I tried doing a case swap on an OG NDS. I couldn't get the top part of the clamshell on, plus, when I turned it on, it would short out, turn on, then immediately turn off. I'd interacted with Game Republik on Twitter, so I decided to try them out. I dropped off my NDS on March 6, 2019. They told me it would take some time to diagnose and had no idea of cost. "It depends on the diagnosis." After hearing nothing, I decided to buy another working (cheap) OG NDS off of eBay and asked them to simply put the new shell on the working NDS. No diagnosis, just a straight shell swap. After hearing nothing, I continued to reach out to them on Twitter and Facebook Messenger, called twice, then finally heard back. "With third-party shells, they don't always fit, so I'm working on making it fit." I get it - the AliExpress sellers make inconsistent stuff. Still, it took me almost two months to get my NDS back. They called me right at the end of April (remember, I dropped it off in early March) and told me it was ready. I finally picked it up today. Pros: the shell fits. Cons: they broke the hinge on the NEW shell I bought, the top screen doesn't line up with the bezel, the L trigger and B buttons feel super gummy, and they didn't even bother to clean off the top LCD before putting it back in the shell. You HAVE to take the entire thing apart in a shell swap - why not clean it when you have the opportunity? I know I was dealing with an old console and I know that the third party shell might be a (small) pain, but I expected better for $44 and waiting almost two months. At this point, I wish I'd saved my money, never bothered trying a shell swap, and just kept a fully functional, clean, snappy button'd OG NDS. Your mileage may vary but I am not impressed. RESPONSE (5/4/2019): Yes, I freely admit I gave you a shorted out system and a completely working system. If you ignore the shorted out one and look at only the working hardware and the shell, it's a shell swap, simple as that. Yes, I posted a review based off of my experience. I'm not going to apologize for being less than enthused with waiting two months. Reading other people's reviews about your repairs, it seems like I'm not in the minority regarding my experience. It's also okay to be done doing shell swaps. Post a sign on your door or your website. There wasn't one when I dropped off my hardware. I am more than happy to talk about it on the phone. I was busy when you called and my phone is on silent. I can also only assume that you are the number that called me after the actual Game Republik number called and said 'Wow thanks"? Finally, if this many people (especially within a few months time span) all have similar criticism of your repair process, maybe that's worth examining?

  • ANTHONY LION

I recently had the pleasure of seeking assistance from Game Republik for a much-needed HDMI port fix while on a business trip. I must say, their service was nothing short of outstanding. Not only did they address the issue promptly, but they also displayed exceptional efficiency, which was crucial for someone like me, juggling work commitments. From the moment I walked into their establishment, I was greeted by a friendly and knowledgeable staff member who listened attentively to my problem. They understood the urgency of the situation and assured me that they would prioritize my repair. What truly impressed me was the swift action taken by the Game Republik team. They wasted no time in diagnosing the problem and providing an accurate estimate of the repair time. I appreciated their transparency and professionalism, as it allowed me to plan my schedule accordingly. Furthermore, the expertise exhibited by the technicians was remarkable. They were clearly experienced in handling such issues and worked diligently to rectify the problem. Within a short span of time, my HDMI port was fixed. Overall, I am extremely satisfied with the service I received from Game Republik. Their ability to swiftly resolve my HDMI port issue during my business trip was commendable. I highly recommend their services to anyone in need of professional and efficient repairs. Thank you, Game Republik, for your outstanding assistance!

  • Isaiah Jusino

I brought my ps5 over here to get fixed about a month ago for over heating they fixed that problem but when I got my ps5 back it wasn’t letting me do a system software update I had to take apart my whole ps5 myself to find out they forgot to plug in the blue ribbon cord to the mother board once that was fixed I started having over heating problems again so I brought it to get fixed again about 3 days after I previously got it fixed for the same exact reason I brought it on a Sunday the girl at the front table told me it would take about 3-4 days so I called 3-4 days later and Chris answered the phone with a crazy attitude asking me why It was broke I told him the reason and he didn’t believe me and kept saying I ripped out the fan cord. All I asked was when my ps5 would be done and he kept asking why it was broke like fixing a ps5 isn’t his job that’s the whole reason why I brought it to get fixed not be questioned why it was broke not believing what I’m telling him horrible customer service had a attitude the whole time while I was on the phone with him kept telling me unnecessary stuff that I never asked about if you don’t wanna deal with ignorant people with attitudes who don’t enjoy there jobs I recommend not coming here

  • Matthew Boyles

This place is AWESOME!!! I dropped my PS4 off about 21 days ago. They quoted me 100-125 for the issue. Said it'd take 7-10 days. I know it ended up taking longer a bit but that was only because they had to fix something that I messed up myself when I opened up my ps4 myself(I'll never do that again), so totally made sense and they told me of this issue during the process. Ended up costing me the higher end of the quote but that was perfectly acceptable to me because not only did they repair the damage I had done on top of what i needed fixed, they also cleaned out all of the dust from it as well free of charge!! Making my PS4 quieter to boot!!!

  • Terran Heart of Sole

Wonderful place for the whole family. Safe secure welcome non discriminatory. they always have some kind of event going on. You can also do party's for family & friends. A bonus thier can also be event's for your occasion. Though you need enough people in your group on most occasions to do the lock ins those where very fun. In addition to set up appointment in advance is recommended their is allot of people that come here daily. This place is always welcoming to go. My best spot to go when I need to relax after a long work week. Come you will be impressed.

  • Elliott Cordes

I brought in an Xbox One S with a cooling fan issue, broken pieces moving around inside, etc. Tyler explained everything going on with the system and reassured me that it will be fixed and running just fine within no-time, and for a reasonable price. I thought it would have taken way longer and costed much more, but these people know their stuff, and don’t mess around. I already recommended this place to multiple people. I hope they stay open, thriving into the distant future. Thank you Tyler, and Game Republik!

  • LeRondra Hicks

My son has been without his game (PS5) for months now. We had to let him be without it a bit to learn to cherish things a little more. However, yesterday we dropped off his game later in the night and it was fixed like nothing ever happened within an hour. Our son literally woke up, saw it at about 1 am and snuck on it until about 3 am on a school night. I know that's bad but he has a half day today and we know what he will be doing after school today. We appreciate you all and the great service.

  • Mark Foster

What a great place to get consoles fixed! Chris can fix anything and does so at a great price. Our Switch was all wonkey and he cleaned it up, replaced the rails and put a new screen protector on it for about 100 bucks. He did say we were going to need new joy-cons but didn’t spend a lot of time trying to fix them and then bill us for them. I would have bought them from him but he didn’t have any in stock at the time. Friendly, knowledgeable, fast and great prices! We will defines be back!

  • Devon T

I had an amazing experience. The prices matched the other gaming lounge in the area, but here the hours are longer. Elaine and Lance killed me with great customer service, and made sure my stay was pleasurable. I love coming here because I sold my laptop, and won’t have a gaming rig for awhile. Good people, great prices, really cool setup! All the major titles you can play, and the specs on the systems are up-to-par. UPDATE: The energy drink selection is dope too, I love them all

  • Elio Tovar

No bad blood. Thought they were holding my ps5 back but I didn’t think I would have a nutcase of a job. Love how quick they’re to inform of your status. Very nice through the phone and thorough about completion status and what’s left. Don’t know the name of the people who answer my calls, but thank you for being nice and sincere about customers questions. Even from my end. I’m hoping I get my ps5 back in working order. Thank you Game Republik for being patient with my order.

  • Gabriel Pineda

Game Republik was able to fix my broken Xbox Series X after I dropped it. The HDMI port was destroyed and they swapped it out for me, along with other cleaning and maintenance. After the HDMI port was swapped, there was additional damage that was not obvious. They took it back to fix it again, and made sure the job was complete. I highly recommend this store if you have any broken electronics, specifically consoles and PCs. Old and new. They also fix controllers.

  • b ahara

Great place! I'm really impressed with the customer service! Really made me and my son feel welcome. We brought in our PS4 that got fried in a thunderstorm, yes I left it plugged in my bad... But regardless of my error they got it fixed up and working like new the same day! They were pretty busy but made sure we were taken care of and back on our way! Thanks Republik! It was definitely worth the 2 hour drive! ❤

  • Nonya B

The Game Republik staff are all so courteous and helpful. My champagne logged (don’t ask) Switch OLED was unfortunately beyond saving but they were so nice and communicative with me about my repair the whole time. They even offered to recycle my old handheld for me! I hope to not need their services anytime soon, but I will certainly let them take a crack at any of my misbehaving consoles.

  • Keelan K

Great gaming location for many services. I had an issue with my elite v2 controller and it was fixed initially, but returned with secondary problems. I brought the controller back and Lance was very helpful working to get this resolved. Good service and very knowledgeable staff. If you need repairs on consoles or gaming equipment, check this place out first in the Austin area.

  • Corbin Brozewski

I went to another place that advertised video console repair, but once I got there, they told me they would have to send it out to be repaired, which would take a couple of weeks! I called Game Republik and was told they could repair my HDMI Port on my Xbox Series X in a couple of hours, and they did exactly that. If I ever need help in the future I know where I am going.

  • above all studio

Got two elite controllers repaired here. Had a communication issue the second time and the owner called personally and got me squared away. Business is tough for us all during these times no staff and covid let alone life. Thank you for being prompt. Much respect and if u ever need a new hire I’m here too✊ …

  • Tobias Young

Went in for HDMI fix for Xbox series X. They toke care of it in the time they advertised. Highly recommend going here for any of your Console needs. Geek squad and other companies were quoted me insane prices and saying 3-5 days. Game republik toke care of it in an hour same day drop off! Great service highly recommend!

  • remi

They know their stuff about hardware, but the owner's employees seem a bit disorganized. Very friendly though, and fun to chat with. Also, their gpu deals are well priced and a hell of a lot more reasonable than most other places. Overall it was a fun experience and a good deal, and I would return if I need to.

  • Jeff Heinzelman

Recently had a PS5 in for repair that got zapped by lightning. Everyone was nice and professional, explaining what was needed to repair and counseled me on supply chain issues affecting parts. At the end of the day, everything was fixed perfectly and the communication and quality of service was great.

  • Danielle Garcia

Hdmi port got damaged on my Xbox series s. Game Rebulik fixed that bad boy up and more! Thanks guys. It may look like an underground man cave but seriously cool that they have a gaming club and play competitive gaming on top of fixing electronics, service was fast and checkout was easy peasy!

  • Richard Bueno

I was visiting from OK but still wanted to do my weekly game night with the boys. They had very reasonable prices to rent a PC for a few hours and the hardware worked great. Highly recommend if you're looking for a good place for a lan party or just trying to get out of the house and game.

  • David vO

These people are fantastic they are nice, informed and on the level. They were able to figure out what was wrong with our console and named local places to shop and buy what we needed and even charged up our console all for free. I highly recommend this place and will return

  • Andres Trevino

Best PC repair place in Austin-period. My computer was giving me the hardest time for 9 months and these guys figured out the issue with the greatest diligence and skill I could ever hope for. It's not my thing, but they also appear to have

  • G. W.

My first experience with Game Republik was great. I walked in, Chris was welcoming, we talked nerd and he gave me an estimate for a wandering left analog stick. It was finished the very next day and ready for pick up. I was so surprised on

  • Brandon Caballero

If you need your controller stick drift fixed for ps5, I would look elsewhere. Was told they would be able to fix stick drift on my ps5 controller, but that wasn’t the case. Got charged $35+ shipping (which isn’t bad), but they put a cheap

  • Jose Sigala

Great place nice and friendly people. I went there to get my joy con drift fixed after almost a year of having drift, and they fixed it perfectly! It was a little later than they stated, but less of a wait for if I sent it to Nintendo. I

  • Jaeson Jones

This place is awesome, my girlfriend had been feeling really frustrated lately while playing Animal Crossing because her Joy-Con started drifting. After realizing every Joy-Con from the US to Japan was sold out, I looked into if it was

  • Kevin

Very knowledgeable and friendly people. Some other repair shops just follow a procedure and don't say more than something like "uhh if the new parts didn't work it's a motherboard issue" that they won't fix. TRUE MICROSOLDING EXPERTS

  • Richard Andrews

Bought an RTX 3070 this past August, The owner Chris was great and very helpful. I had to wait a bit, but he answered all of my questions even though he was quite busy. The girl who greeted us -Elaine- was also very kind and helpful.

  • Strategic Savant

After 3 failed attempts on my part Chris was able to get my mini itx back to its glory days I appreciate the transparency and the no pressure experience, you have a loyal customer sir and I wish your business continued success.

  • pokerlife123

Fixed my HDMI port on Series X in 45 minutes on short notice. Was cheaper and way faster than sending in to Microsoft. They also have a awesome gaming setup where you can rent PC and Console by the hour at a fair price.

  • Graeme Henkelman

Fantastic service! I'm so impressed by a same-day fix on a laptop. No extra paperwork or whatever, just got the hardware fixed right away, good communication, very reasonable price. Highly recommended!!

  • Jacob y

Very nice people! They fixed my ps4 quickly and tested it for me as well. They offer variety of games to play and the area is very relaxing and comfortable for all ages! For the Republic!

  • Joe Giraudo

Amazing service. He took my console in. Replaced a bunch of chips and no surprises on price. He was professional and provided same day repair. Highly recommend for any console repairs.

  • Jason Cunningham

Had an issue with my sons gaming console, and they fixed it. Also, part of the service they ensured that the cooling fins were cleaned and everything was up to or exceeded oem spec.

  • Victor Olavarria

I took my ps5 DualSense controller to fix the drift on the right joystick. They clearly said they could fix it at the beginning and at the end they said it was “not fixable”.

  • NW T

Was able to get a RTX 3070 to complete my newest build. Price was decent compared other places I've looked and the owner was very friendly and knowledgeable. Thanks so much!

  • Richard Rodriguez

Called and got solid info on a repair but haven't gone there yet. For the prices they charge they seem fair. Granted there aren't alot of game console repair shops in town.

  • Patrick Guha

They did an excellent job fixing my PS5 with multiple failing components on the motherboard. Very grateful, and I would not trust anyone else to do a skilled job like that.

  • Buddy Hachar

Great experience! I walked in with a busted PS4. The guys were lightning quick in diagnosing the issue and had my PS4 running in top form in less than 45 minutes.

  • Michael Virga

The owner really knows hardware and will really take care of you if your PC breaks down. Treated very well and really helped me in a bind. Thanks Chris

  • Matt Hartz

Got there later in the day than I should have for a repair and they still took great care of me and my xbox and got me outta there in excellent time

  • Joe Presley

They are priced similar to others but do in house fixes, so they can fix devices same day or in a day or two! They are nice and easy to work with.

  • Paizley Medearis

I like coming here to have my sons controllers and game fixed. The staff r friendly and professional, and the service is efficient and reliable.

  • Retro Beau's Gaming Flow

Always do very nice work, consoles are always like new after repair. Highly recommend. Very reasonable in price and fast turnaround times!

  • Chris Barton

Great people, and have fast turn around times. I’d recommend them to anyone needing repairs or a PC built.

  • Chris Winters

Provided quick and excellent service on my SCUF controller that needed some work. Thank you, guys!

  • Ben Dover

They fixed my Xbox one s when I dropped it great repair price, cool place recommend highly.

  • L P

Horrible pricing, they get over on their clients. I WOULDN’T RECOMMEND AT ALL

  • Leon Shorts

Quick and very friendly.. loved it