Nothing stood out. Furniture needs to be updated. At check in, switching on the tv the tv had an internal crack that should have been checked before we checked in. However they replaced it without wasting time. Room service is terrible. Had to call and walk to reception to bring in someone to clean my room. Cleaning ladies are not efficient. Food is bland. The guy making the omelettes could add extra effort. However was assisted by one black lady at reception very helpful. There was one other black lady at reception though, she was not very friendly and lacked customer service.
Trip type
Vacation
Travel group
Family
Rooms: 2
Service: 2
Location: 3
Rooms
Nothing stood out. Furniture needs to be updated. At check in, switching on the tv the tv had an internal crack that should have been checked before we checked in. However they replace it withought wasting time. Room service is terrible. Had to call and walk to reception to bring in someone to clean my room. Cleaning ladies are not efficient.
Safety
Outside the hotel there would be people just standing around
Walkability
It is walkable to other places close by but the the safety is questionable
Hotel highlights
Great view

So my three friends recommended this hotel, from the reservation they never had any hiden agenda, everything was transparent. Warm welcoming on our arrival, receptionist wowww Sis Lihle and all the staff was amazing (check in). Room, bedding, space, cleaning ladies, room service and the fact that there was a hairdryer in the room wooowww, we request an iron and ironing board and we received it in five minutes. We requested it more than three times on our stay and they never complained. I’m not an easy person to please but I was taken away by their treatment. Beautiful carpet all the way and the breakfast was out of this world and the hotel is 5 minutes to the beach and 7 minutes to ushaka marine. Everything was more than my our expectations. On our check out they even gave us breakfast takeaways that we had on our way back. I will definitely recommend this hotel for my friends and family and I will come back very soon can’t regret for choosing Garden court South Beach. Keep up a good work!!!!!!
Trip type
Vacation
Rooms: 5
Service: 5
Location: 5

Getting from the airport to the hotel was a stress due to a certain taxi service... Being greated by the lovely reception lady Deirdre (the Indian lady) was very welcoming and relaxed my irritated state. She was very helpful and we appreciate her good customer service. The rooms was clean and neat. We booked the sea view which was great. The beds was very comfortable. Clean white linen and white towels. The rooms had a desk which was great seeing that I had work to finish off. Clean barthroom. So great job from the cleaning staff. There's a spur downstairs. A little neat and nicely layedout convenience store. And I bar I think. The breakfast was a full on continental breakfast. A huge variety and everything was nice... Upon check out Sah helped us and was also very helpful and friendly. A all round great choice and very happy that Southern Sun is our preferred hotels of choice... Keep up the good work.
Trip type
Vacation
Travel group
Family

This hotel is like a home to me, I love everything about it stuff and services is our of the world, keep it up ❤️
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
In the room I felt like a king
Nearby activities
I could just visit Ushaka marina in just a minute, this hotel is the best
Safety
Did you ever felt like a president? If not, you need to visit this hotel the security is on point everything is the best.
Walkability
Going to a beach I just open the door then boom am at the beach ‍♂️
Food & drinks
You drink in the house no need of going out of your room, because all kinds of drinks can be brought to you
Noteworthy details
This is my home after limpopo, I feel like I don't need to go back all the time I visit
Hotel highlights
Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value, High-tech

We hosted a cycling tour from Joburg to Durban, arriving at Garden Court South Beach at the end of the tour. To say it was chaos on arrival is an understatement. The staff did their best to help and were very accommodating but this hotel did not feel like it a Tsogo Sun Group hotel. Not all the lifts were working, and the ones that were working were not being managed. Kids were pushing all the buttons and we waited 15 minutes to get a lift. One of our guests was stuck in an elevator for 20 minutes that got stuck. Outside the lifts a fight even broke out between women because tempers were high with the lift situation. All of this can be avoided having a lift attendant managing the situation. Rooms were clean and comfortable but shower had no pressure. Not the worst stay and but we won't be back ever again.
Travel group
Friends
Rooms: 3
Service: 3
Location: 1

My family and I recently stayed at your hotel. Being a former executive chef of Southern Sun, I am saddened to see that the service excellence of the group has faded. The breakfast buffet on offer is something that I would never dream of serving to any guest. Edible? yes, but that's where it ends. The food was bland and greasy, the sausages appalling and every morning the bacon looked like it had been boiled. Service in the restaurant was also slow with waiters often forgetting the most basics. I had a leaky toilet in my family room which I called three times to be attended to. First time I was forgotten about and the last two, maintenance came and so called "repaired" it. Eventually I gave up and just put a hand towel down to stop the floor from being wet.
Trip type
Business
Travel group
Family
Rooms: 3
Service: 1
Location: 5

My company always books me into this hotel and I love it and the service I receive from the staff but I do not enjoy stay. The TV fails to play simple channels such as SABC 1 or E-TV for that matter! I'm an introvert and prefers being indoors, nevermind today's weather and all I expect to do is watch stay in my room, watch tv and drink coffee but the quality of the TV is horrible. See pictures attached. Air on not working. This is going to be the most horrible week of my life and certainly not looking forward to coming back here again, my company needs to find a better hotel for us, this is soooooo unpleasant. Secondly, as frequent guests, having Spur only as an option is boring. I wish you guys can offer us varieties! Regards, Unhappy guest
Trip type
Business
Rooms: 5
Service: 4
Location: 5

Located at beach front...so great view from the top. The room is clean, but the downside is that they allow smoking. Very disappointed when going down for breakfast and was told I could not eat in the restaurant and they would bring the food to my room. Tried to reason with the waiter, but he was a bit rude. Didn't want to prolong the argument, so I left for my room. Also was warned not to go out at night.
Trip type
Business
Travel group
Solo
Rooms: 4
Service: 2
Location: 5
Rooms
cĺean and comfortable
Nearby activities
Surfing, swimming and beach strolling
Safety
Not so safe at night
Walkability
Walking distance to Malls and restaurants
Food & drinks
Great choices for big eater
Hotel highlights
Great view

The area around Garden Court is buzzing with locals. I personally didn't want to venture outside. Rooms are reasonable, bathroom seems to be a standard size, bath and shower in one with curtain rails(the curtain rail in my room was torn). Lunch packs are unappetizing. Same thing everyday. Two slices of bread, one white slice with cheese and tomato and the other, brown slice with ham and lettuce. Breakfast packs are much better if you can't do the buffet breakfast early in the morning. Staff (the majority) are warm and welcoming and they'll try their best to accomodate you. Overall my stay was okay. Would not in my personal capacity stay here.
Trip type
Business
Travel group
Solo
Rooms: 3
Service: 3
Location: 1

I haven't been here in ages. And I must say, the place has changed a lot. There was a very long wait at reception to check in, and the staff was apologetic. But they only informed you when you were at the desk that their system were offline. They don't communicate with people in the queue at all. Very bad service. That put a damper on the holiday spirit! But what really got to me was the 30+ minute wait for the elevators. They have 5 but only 2 was working. And one can't do the stairs from the 15th floor with a suitcase. It was very frustrating. The room was tidy and the admin staff very friendly and helpful. Oh - and keep your windows closed, as those really loud "street parties" can go on until very late.

Garden Court South Beach Durban is mess Packing lots are a mess, and you must use long narrow steps from parking to reception Rooms are old fashion, my room had a broken window, I had to listen to the sea noise the whole night while sleeping, my TV was using areal signal picture was very bad I couldn't even watch ICC Cricket World Cup There is lot I just forgot other things, and it's so surprising this hotel it's so busy, why they don't upgrade, I wasted my money.
Trip type
Vacation
Travel group
Family
Rooms: 1
Service: 3
Location: 1
Safety
Rooms are not safe, people can throw themselves in the window when they wanna kill themselves, or fighting

The rooms are clean and kept clean.But it couldn't hurt them to change or upgrade and put (new) our days appliances.The toilet..taps kettle all old or old school.The hotel of that status is suppose to have all in things in my opinion.Maybe its the floor i was at.Hear me right the hotel and stuff are all great.
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Rooms
Okay....very clean.
Safety
Satisfied
Walkability
To almost everywhere
Food & drinks
Perfect...kitchen stuff friendly...that que for omellet and they kept on going...bravoo to them.
Hotel highlights
Great view, Quiet, Great value

Their food was tasteless and the scones they served with tea had too much bicarbonate of soda, I could taste it, I couldn't swallow. I sure hope it was a 1 time flop because I don't wish that experience for anyone else.
Trip type
Business
Rooms: 5
Service: 4
Location: 4
Food & drinks
It was bad, their food was tasteless and the scones they served with tea had too much bicarbonate of soda, I could taste it, I couldn't swallow. I sure hope it was a 1 time flop because I don't wish that experience for anyone else. There was no coffee creamer, juice was already in jugs unlike soda drinks which were canned.
Hotel highlights
Quiet, Kid-friendly

The hotels car parking security needs to be well trained with a logbook. Every time I exited or entered, I had to produce my receipt which I paid for! Booked for 7 nights. My room had a broken window lock and the dressing table draws were damaged. I phoned the reception and complained about the damages and no response as yet on my 3rd night. During Friday and Saturday evenings, there was plenty of noisy adult guests, during midnight and after. I suggest the hotel sets in better standards and regulations, especially when they have facilities that cater especially for families. Its a sad reality, but I doubt that I will simply make another booking again at this particular hotel.

We were there last year December....what I didn't not like was the the Dj or hotel Dj making noise with the speaker. The kids making noise on the corridors .I was on the 4th floor .the house keep staff didn't change our bed ,you could tell that the sheets are dirty because I had braid you could see the products on the pillow.other than that great holiday and nice atmosphere.
Trip type
Vacation
Travel group
Family
Rooms: 3
Service: 3
Location: 3
Rooms
Ordinary.carpets are old.happy that the bar fridges are back
Safety
Not 100% about safety
Food & drinks
Good no complain
Hotel highlights
Great view

Just average, really. Well located, but no spectacular thing to say about anything else they have to offer. Also, just make sure you don't go to the beach after checking out or feel the need to change your clothes. Hotel and surrounding facilities are not that friendly and available to ensure that you clean up, dry up, or change again before you depart. Decide and stick to it. They won't fit your inconvenience in. Otherwise, they're trying shame.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 3
Location: 5
Hotel highlights
Great view, Great value

Firstly, the hotel does not inform you beforehand that they only serve breakfast – which is terrible food. The elevators are extremely slow and many times we ended up having to take 7/8 flights of stairs. The rooms are not great. The corridors almost always smell funny. Reception doesn’t answer their phones. They cannot even supply plastic cutlery. On top of all of that, they don’t even provide adequate, fast WiFi. They give you about 355MB a day and the process of obtaining them is a hassle. Would not recommend at all.
Trip type
Vacation
Rooms: 2
Service: 2
Location: 1

One word to describe my experience: AMAZING ! I stayed at this hotel for 3 nights, it is affordable and I highly recommend it to everyone. It's in a perfect location, right next to the south beach and the view from the rooms is breathtaking, it has a swimming pool, which is suitable for mostly kids. The service is amazing, reception is quick to assist and there is a very pleasant and welcoming scent in this hotel. My room was kept clean and neat by a lovely woman called Nothando. The breakfast was served fresh every single day( buffet). Overall my stay there was amazing. Definitely not the last.

We enjoyed our stay here but the bed is very old, instead of waking up feeling fresh, you wake up with back pains, we saw the mattress without sheets, very disgusting . The curtains smell awful, I don’t think they’ve ever been washed, the carpet smells horrible.They put a “hotel menu” in the rooms but they don’t serve any of the meals, when you call, they tell you to order at spur. Their breakfast was nice and the staff is very friendly . It’s a nice hotel with a great view of the sea, they just need improvements. They must increase their budget for proper cleaning and maintenance.

Some guests in the hotel have very little respect for them selves or other guests in the hotel. This morning Friday 10th Novemmber, there were men traveling up and down in the lifts going to different rooms, not dressed and drinking beer. It is disrespectful and discussting that the hotel allows this to happen. The floor I was on (23) was a hive of activity all night, men entering ladies rooms and this carried on all night.
Trip type
Business
Travel group
Solo
Rooms: 4
Service: 3
Location: 4
Hotel highlights
Great view

The staff was just amazing from the time we checked, it was soo windy that day, we hadn’t paid for parking and they gave complimentary parking in the basement. The only downside was it started leaking in our room which they offered to change but we opted to stay as it would hv been a mission packing up the kids and we were checking out the following day anyway. Also didn’t like that we couldn’t open windows because of the renovations
Travel group
Family
Rooms: 4
Service: 4
Location: 1

The hotel is along the beach,parking is available and safe, rooms are clean and spacious, view is good and is having a swimming pool.
Trip type
Vacation
Travel group
Friends
Service: 5
Location: 5
Nearby activities
Beach, swimming pool ,bikes,and other activities
Food & drinks
Food is good, they accommodate people for breakfast even if they did not book in the hotel, their price is affordable, vegetarian are accommodated.
Hotel highlights
Luxury

Could not go to the beach it was always full, if you want to enjoy the beach you have to go in the morning. Who wants to wake up early while on vacation.
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 4
Location: 2
Rooms
Rooms where very clean.
Food & drinks
Oooh the break fast was to die for it was delicious and enough for everyone. They serve Sir Juice what more can I say.
Hotel highlights
Great view, Great value

I was booked in a room facing the ocean, the view is beautiful from the window. The rooms are spacious, but with a small bathroom. The staff is quite helpful, especially the ladies at the reception. The breakfast was delicious, and there's variety to choose from. It's located in a great area, with different restaurants at the beach and I met a lot of international guests in the hotel
Trip type
Business
Rooms: 4
Service: 5
Location: 5

The ventilation system was not working and it was really hot on the day that I booked. You sleep under an old blanket with sheets instead of a duvet like other hotels. The hotel is just old. I did not enjoy my stay. I was expecting a little more than what I got and paid for. I would not recommend booking for leisure.
Trip type
Vacation
Travel group
Couple
Rooms: 1
Service: 3
Location: 3
Hotel highlights
Great view

One of the best hotels of durban. The staff is very humble and helpful. The best part is entire staff speaks very fluent English, so no need to worry about communication gap. The food is decent, rooms are big and spacious enough for stay. The location of the hotel is right next to sea beach. Had a great stay your hotel. Keep up the good work.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5

Omg this place was beautiful its right across the road from the ocean. Best view of the beach ocean sunset and moonlight. They have a great deal where u get all u can eat breakfast and let me tell you Yum!!!! Hotels neat clean gift shop is awesome. They have a spur inside the hotel very convenient, as well as a bar overall Def will go back again. Excellent service loved it oh and they have a rooftop pool where u have a perfect view of the ocean

The room had a beautiful view of the sea however the carpet smelt damp and dusty. Teacups were dirty and the bathroom is in need of renovation, they are dated. The elevator also died and climbing to the 4th floor was a nightmare !! However the staff was so helpful and kind, they allowed us to check in early from the cruise. I also enjoyed how close the hotel was to the beach, very beautiful.
Rooms: 2
Service: 3
Location: 5

Some rooms have no working airconditioners, carpet too old and worse on the passages. Too many floors so elevators takes slightly longer to arrive and in the peak hours their are packed!
Trip type
Business
Travel group
Solo
Rooms: 1
Service: 3
Location: 3
Rooms
You can feel the sound of the wind becuase the windows dnt close tightly due to the safety locks on them
Hotel highlights
Great view

Electricity turned off regularly during my stay and this hotel (Garden Court South Beach) does not have a back up plan when that happens. It causes a lots of inconvenience for guests . Also room services is poor, at times I had to call for toilet roll as it was not replaced and the cups for coffee /tea in the room were not cleaned at times when room service was done. I was much disappointed and I can not recommend this hotel to anyone.

My home away from home, Portia and her team they a doing wonderful Jon and great hostesses
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Rooms
Very clean
Nearby activities
Easy accessible
Safety
Very safe n 24 hiur security
Noteworthy details
None
Hotel highlights
Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value, High-tech

The conference venue was beautiful, the food was was also good. But these beach front hotels need to fight Municipality to sort out the sewers. You can have toilets and pipes backing up in a hotel. The smell is horrid.
Trip type
Business
Travel group
Solo
Service: 4
Location: 4
Nearby activities
Alot of close range entertainment venues.
Hotel highlights
Great view, Great value

I recently visited this great place that I highly recommend. The location is fantastic, and the service was top-notch. I had an amazing experience and would definitely go back again. Thank you from Profound Travel and Tours
Trip type
Business
Travel group
Solo
Rooms: 4
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value

Location is perfect. I really enjoyed their food, both breakfast and dinner. The service was excellent. The room was neat, however bit of work is required on the furniture which appears to be worn out. I stayed on the 12th floor and the carpet is quite dirty and the passage looks quite dull, painting is urgently required. Otherwise I had a great experience
Rooms: 3
Service: 5
Location: 5

The cleaning lady didn't even knock, she just barged in and lied and said she knocked and she almost walked in on us and I was quite disturbed so was my woman, for such a reputable establishment, it was worlds apart from the Garden Court service one is used to
Trip type
Vacation
Travel group
Couple
Rooms: 2
Service: 3
Location: 4
Hotel highlights
Great view, Great value

It was a great experience with outstanding staff with beautiful smiles
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Nearby activities
Close to Ushaka Marine,South Beach etc.
Safety
Always standby security at the entrance and inside
Food & drinks
Internal canteen
Hotel highlights
Luxury, Great view, Quiet, Great value

The staff was very friendly and helpful, they also were able to check us in before the check-in time. Much appreciated
Trip type
Vacation
Travel group
Couple
Rooms: 4
Service: 5
Location: 5
Walkability
Walk across the street to get to the north beach side and about 30 minutes walk to Ushaka Marine
Hotel highlights
Great view, Kid-friendly, Great value

The hotel is affordable, friendly stuff: receptionists are axceptional. Breakfast is great and our room was perfect, my partner and I really enjoyed it but the house keepers are not so friendly, kindly talk to them and advice them to change their tone when it comes to the visitors. Overall all was great for us
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

Bed is uncomfortable shame, it's finished. Requested an iron at 07:00 never came until I checked out. Carpets are dirty. Children making noise, playing in the corridors.
Trip type
Business
Travel group
Solo
Service: 3
Location: 5
Rooms
Bed was so uncomfortable,
Noteworthy details
no information in the rooms regarding breakfast and check out times.

Whenever you go outside please don't carry with mobile and keep less money because outside are a lot of snatchers my russian friend had been robbed so please be careful and don't go alone always take taxi.
Trip type
Business
Travel group
Friends
Rooms: 4
Service: 4
Location: 4
Rooms
Nice and clean rooms.
Hotel highlights
Great view

The capert is not looking good it look like an old carpet. The room i was in the carpet is old and it looks like is not cleaned. The dinner food was horrible more especially the buffet. I don't not think i will ever book this hotel again. The heater was not working.
Trip type
Business
Travel group
Friends
Rooms: 1
Service: 2
Location: 3

MOST HORRIBLE PLACE EVER… Unprofessional staff, can’t deal with with volumes, malfunctioning lifts, dirty rooms, we were made to park at some dodgy china mall where we were expected to pay, as for breakfast I won’t mention (queues were 3 floor stairs long)… I WILL NEVER EVER SET MY FOOT THERE
Trip type
Vacation
Rooms: 1
Service: 1
Location: 1

Happy, beds comfortable, everything about this place is good. Breakfast was delicious
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Rooms
Clean and beds comfortable
Nearby activities
Walking to the beach
Safety
Very safe
Hotel highlights
Luxury, Great view, Kid-friendly, Great value

The breakfast was completely appalling, no variety of food and you get served same food every morning. Breakfast not anything to look forward to but the view was amazing,, so says my fiancé. It would be amazing if we are not to be asked to produce our POPs when we check in, it’s frustrating
Travel group
Couple
Rooms: 4
Service: 2
Location: 5

Perfect place to unwind and switch off even though it's on the beach front. The walk.on the promenade after breakfast was rejuvenating.
Trip type
Vacation
Travel group
Friends
Rooms: 4
Service: 5
Location: 3
Rooms
Convenient
Walkability
All anemitiws within walking distance
Hotel highlights
Great view, Great value

The view from the rooms facing the sea is breath taking! The carpet should go though, it's not vacuumed every day, the breakfast was nice, although the last day i saw one of the kitchen staff pick a sausage from the table top and put it back into the chaffing dish, in my full view, i was shocked!
Trip type
Vacation
Travel group
Family
Location: 5

Good, professional experience and lovely breakfast buffet. Affordable. Safe parking. Accomodating staff. The lifts struggled to cope with the number of residents and the Covid restrictions of number of persons per lift (the lift keeps stopping at every floor, even if it is full already).
Trip type
Vacation
Rooms: 4
Service: 4
Location: 3

The service is great. The employees are lovely and warm people to be around. It's a home away from home really. The breakfast is great, i also love that they have a spur there for dinners with kids and a cosy bar for adults. The pool area is also very clean and well kept.Prices aren't so bad. I would recommend this place to anybody looking for family accommodation.

Me and my husband stayed on the 19th floor. The view faced the beach front and it was exquisite. The breakfast was very enjoyable and the best. I liked the fact that there is a spur right inside the hotel entrance. We were wishing for a drink around 9pm and the cocktail bar was right there to serve us. I felt safe and very relaxed. Would go back anytime.

Breakfast amazing the stay hotel clean the cleaners so friendly we were at home I coming back . First hotel I have been to offers us towels for beach and swimming best . We were there for 7 day definitely coming back for 14 days . Thank u tsogo sun excellent service
Trip type
Vacation
Rooms: 5
Service: 5
Location: 5

A historic place, almost everyone that has been in Durban know this place. The location is very relevant close to the beach and not too far from shops
Trip type
Business
Travel group
Friends
Location: 5
Nearby activities
The beach front and the casino activities not far too
Hotel highlights
Great value

1st day... We received a warm and welcoming reception by Prutos and our room is clean and well kept . The view from our room, breath taking. .
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 4
Location: 5
Rooms
Well kept and clean
Hotel highlights
Great view, Quiet, Great value

Great location, nice breakfast but horrible entrance from the parking. I guess most guests come up from the parking lot and not through the big lobby? Then why have such horrible tiny staircase to haul one's luggage up through! Shamefully tiny pool for such big hotel. Only 2 staff at lobby. Took over 1 hour to check in. Long queues.

Staff are very kind and friendly, the hotel does not have a gym but they have a spur downstairs which is great for a tasty meal any time of the day. Excellent buffet breakfast. The pool is nice and clean and can swim anytime of the day. Overall a great place to stay if you are very busy and need a good place to be in and out of.

Normally really good. This time around, not so much. Even with my discount I paid more than I expected without being told. Got to my room after check in and the card wouldn't work. There is a faulty lift too. Housekeeping never answered my call for more than 3 hours until I eventually went to reception to get what I needed.

Clean rooms, beach view, friendly staff, Buffet Breakfast and their excellent service!!!
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Nearby activities
Not far from Ushaka Marine World.
Hotel highlights
Luxury, Great view, Kid-friendly, Great value

The location is very nice on the beach. The area is a whole behind the hotel is a little disappointing and looks scary at night. Breakfast is great Cleaning is orite but very late after 2. The rooms are little out dated but still okay. Overall we had a good stay.
Rooms: 3
Service: 2
Location: 4

It did not meet my standards the furniture is old and outdated carpets dirty air-condition was full of dust gave me instant flu and sinuses I wouldn't recommend it to anyone I guess that's why their prices are so low very disappointed indeed
Travel group
Couple
Rooms: 1
Service: 1
Location: 1

My family and I stayed in a sea facing room, it was a wonderful, breath-taking experience! Very friendly staff, all our requests were met including the bar fridge that was requested prior our arrival. Breakfast was also great, nicely prepared Watching the sunrise from our room was really amazing, best holiday ever!

yooh the staff is soo rude :(, only the security guys and the cleaning ladies are friendly. The curtains are dirty, the carpet is very dirty, they have a small couch which is also dirty, the surrounding area is not so nice as well.
Travel group
Family
Rooms: 1
Service: 1
Location: 1

Thank you for making my stay memorable. Trust that your pool area opening hours will be extended with being open before breakfast.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Quiet, Great value

I had a great time during my stay at the Garden Court South Beach Hotel. The indoor area was clean including the bedrooms, breakfast area and elevators. I'd definitely recommend this place to people I know and don't know. Keep up the good work.
Rooms: 4
Service: 4
Location: 4

Service is not so good as we not allowed to freely ask for tea and biscuits in the rooms and other fill ups from house keeping.
Travel group
Family
Rooms: 4
Service: 1
Location: 3
Nearby activities
Beach close and shops
Hotel highlights
Kid-friendly

Very convenient location, rooms are neat, the breakfast as usual there's a variety and it's amazing. The staff never disappoints, they are always friendly and have Ubuntu. There was just a minor issue with the lifts around breakfast time. But loved it and looking forward to visiting again

I was booked here by default so the standard is not what I would normally go for, it doesn't smell like a hotel and the ice bucket was in the bathroom. It is great for people that are backpacking though. Loved the sea view and sounds the waves make. The complimentary cookies were great...

See a beautiful beach and nice restaurant
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Rooms
The rooms are clean, beautiful, neat, and comfortable and have peaceful views and peace of mind
Hotel highlights
Kid-friendly

I had the best time ever. From arriving at 12:30am for a check-in, to being received by a welcoming smile from Joe...Thank you Sir you made my stay. See facing room is a must have and please don't ever miss their breakfast.....too fresh and well prepared. I will call again

The aircon haven't worked for 3 full days now with no expected date to return to service anytime soon.
Trip type
Business
Travel group
Solo
Rooms: 1
Service: 4
Location: 4
Hotel highlights
Great view, Kid-friendly, Great value

Each year we stay, we have a pleasant, excellent and great service. No noise, staff respects. Food was enough for breakfast. Ubuntu from staff and quick response.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5

Disappointing rooms definitely need up grade. Its after 2 in the morning we up because the bed is damaged springs making big noise at every turn we take . Back is so sore. Pillows are terrible. Hope the breakfast will be better than the room. Not worth the money. More

Still a decent hotel, but sadly, the area has been allowed to slip. Not very safe, and not much of a police presence to keep visitors safe. Tragic, because it is in front of one of the best beaches in the country.
Rooms: 4
Service: 4
Location: 2

Horrible rundown rooms the carpet in the smoking rooms stunk air-conditioning wasn't working the receptionist failed to inform us about breakfast times and facilities on the property. The shower heads was full of build up it was an unexpected un pleasant experience.

The setting is good the feeling is warm and the food is a special attraction
Trip type
Business
Travel group
Friends
Rooms: 4
Service: 4
Location: 4
Hotel highlights
Luxury, Great view, Romantic, Kid-friendly, Great value

The hotel is loud and busy but that’s the location it’s situated at. Reception is lovely especially Lihle ! She is a superstar. All in all great fun we had.
Trip type
Vacation
Travel group
Couple
Rooms: 4
Service: 5
Location: 3

It is a beautiful place to stay, very comfortable beds, and house keeping is good. If all the lifts could be like the first lift on the southern side that requires the tapping of the room card before it functions that will be great. I gives a sense of security

Great place to stay,the rooms are clean and their staff is super friendly. They just need to put better smelling soaps in the room bathrooms and change the breakfast a bit,if you stay there for a few days you will eat the same breakfast over and over …

This place as everything you need at an hotel as well as friendly stuff, only problem was walking up the narrow stairs from the hotel parking carrying my luggage. Would be really helpful if you guys put in a elevator in the parking that leads to the lobby.

Dirtiest hotel I have visited. The carpet and curtains have awful smell. Everything is old and rusty. No hot water during the day, one has to wake up very early to get hot water. If it was possible to give 0 star was definitely gonna give them zero shame.

We had a lovely stay. Covid protocols are being observed very well.. Special mention of their breakfast, it doesn't disappoint! As someone who doesn't take pork, I really appreciated the variety of choices available.. Thank you Garden Court South Beach ❣️

Thank you to the staff for their kindness and the way they treated us, from the receptionists, the cleaning lady, the security, the ladies in the dinning Hall and the gentleman at the pool side. We had a wonderful stay, will definitely come back. Danko!

Good service, comfortable room. We were greeted warmly and because we stayed during off peak, got upgraded at no additional cost. Our room had a beautiful view, the breakfast was ample in variety and delicious and staff in the dining room were friendly.

Rooms still using blankets as duvets. Service is fine. Location excellent. But you can't use you sunrands here you need to go to another hotel.
Trip type
Business
Travel group
Friends
Rooms: 3
Service: 4
Location: 5

Rooms on the small side. Recent upgrades makes this a good value offer….disappointing though that the precinct to uShaka is dull and not well maintained. The point has such latent potential
Rooms: 3
Service: 4
Location: 4

Is a town city area easily accessible.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Walkability
You can work to the beach and shops around
Hotel highlights
Kid-friendly

Att to the garden Court south Beach owners and managers.. My family is at your hotel once a year every year and we always enjoy our holidays when we there.. The rooms, food and services from staff is always great but this passed December we

Firstly asked them Sea view as mentioned on there Website, gave me car parking view, room are smelling terrible, asked reception to change the room, she said it cost them to change the room and they can't, did very big mistake to book them,

The hotel was quiet alright. Very friendly staff working there. The parking isn't free, you have to pay a small fee of R60 per day. They have a nice private pool overlooking the beach for those days when you don't want to go the beach. The

Staff very friendly and professional. The place it's very clean and the service is up to standard ❤❤
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

It feels like home , everyone is treated fairly
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Rooms
Rooms are clean
Safety
Its the most safest place to be at
Hotel highlights
Luxury

Garden Court South looks good from outside. The breakfast area is nice and big with a nice sea view. Reception is friendly. I was double booked and walked in on a husband and wife in the room. Luckily they were very friendly. Reception

Room were sufficient! But waited literally half an hour each time we wanted to use the elevators. The breakfast was very good though. This is also on a very busy street and check in was quite an issue with no parking available to do so.

Service was great, and the staff friendly. I loved the idea of entertaining my kid in playroom while i had breakfast. My only suggestion would be the cleaning of the windows. The views from GC are great, but the windows are not too tidy

The rooms are okay. The staff is friendly. Although I feel like the breakfast could be better. For now it's not worth 5 stars. Also, the carpet on the hallways could be done without because it gives the place a feeling of being unclean.

My stay was good, the hotel was clean. But 2 of the reception staff ( evening shift) were rude to me as well as a waitress in the dining area. Overall all service was terrible.
Rooms: 5
Service: 1
Location: 5

An awesome place stay, its home away from home
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Safety
Safe parking, safe place
Hotel highlights
Great value

I love the place, no problems at all. The beach is 5 mins walk away from the hotel!!!
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 3
Hotel highlights
Great view

The food is great and the rooms that are beach facing have a beautiful view especially in the morning
Trip type
Business
Rooms: 4
Service: 5
Location: 5
Hotel highlights
Great view

Our stay was Good, the cleaning staff is amazing but there was a rude lady at Reception. Their breakfast buffet needs to be improved.
Trip type
Vacation
Rooms: 4
Service: 2
Location: 4

Upgrades required ASAP. Very busy, lifts and dining area was packed and a bit noisy. Nice view of the ocean from the room!
Rooms: 2
Service: 2
Location: 2
Hotel highlights
Great value

We had a lovely experience. Family of 4. Breathtaking sea views. The staff are very friendly and professional. We loved every moment. I highly recommend and will definitely go back soon. ! Well worth your money.