I went in to return a pair of shoes I bought online that didn't fit. The staff all seemed like they were deers in headlights and didn't know what to do with me. They got the manager who's only question to me quite rudely at that was 'where's the box'(as in the box the shoes came in). Everything was there. No 'hi how are you', no 'is there anything else we can offer'. Then she walked away. It was as if she thought I cobbled the shoes myself in my garage and tried to return them. A simple smile, how are you or anything would have made this a better experience. In the times that we live in, kindness goes a long way.

We are really happy with our new shoes we bought at GEOX store yesterday. The quality of the shoes is excellent and they fit perfectly after the first fitting. We want to note that we were provided with exceptional customer service at that time, all team was excellent, specifically I'd like to thanks Alessia, who demonstrated the highest level of organizational skills and business ethic and Dhurata, who responded in prompt and really professional way to all our requests and to our choices of the shoes. Highly recommended!

We purchased a pair of shoes for my mother from the Bayview branch the other day. She was very pleased with her experience at the shop. My mother had to try on quite a few pairs to find the ones she was most comfortable with. Masa was very friendly, patient & helpful. She spent around half hour with us to find what we were looking for. Definitely recommend this branch if you want to experience such fantastic customer service by Masa.

My favorite Geox store is at Bayview Village. I go there all the time because of their excellent customers service. I applaud the staffs their passionate, products knowledge, especially their friendly manner make me feel so comfortable and if I need a pair of shoes I always come to Geox at Bayview and they're an great asset to the company

I had never considered Geox brand for myself until 1.5 year ago I entered the store at Bayview Village by chance and had the best experience with customer service. Until now, I shop for my shoes at this particular location and own about 13 pairs. Agnes, the store manager, and her staff are lovely and make the best recommendations.

We went to Geox over Boxing Day and while they were very busy, shiva a sales rep, was so helpful. She went above and beyond helping my husband and I to find the right size and product. She was super informative and knowledgeable. Great service!

Love the customer service. The manager is amazing. Helped me find a pair of shoes for fishing and comfort. The nebula are amazing no complaints so far. Wear them when I go for hiking or fishing in the rain. The have really good deals on shoes

Erica was so wonderful and really took the time to help us find the right shoes for my child.