I went to this practice today. First of all they had no receptionist so had to wait for the doctor to just call out my name and attend to me. They also hadn’t mentioned anywhere they don’t accept Eftpos payment as i needed to pay for the service because i had private health insurance. I was running around town searching for cash, at least if someone was at the reception I would have known about it earlier and sorted it. I had to wait for half hour for my appointment and then another half to get my prescription and another 1 hour to pay for the service because i had to pay it to the doctor and she was busy attending other patients. Extremely unprofessional and uninformed doctors in the practice, the dr took about half hour to write a prescription for OCP for me. She needed time to look up any possible medicines she could prescribe and she was on the computer and on the phone with the doctor next door for half hour. Upon completion she printed the script and handed to me. I had more medical issues to discuss but she simply asked me to book again and come back next week and refused to listen to me then. Wasted 2.5 hours for no proper consultation and a script that could’ve been sorted in 5 mins.

Very unprofessional doctors I would not recommend, in particular Dr. Mangku, sorry for the incorrect spelling. I took my mother to her for consult, during the consult as a doctor she refused to listen to any of her issues, and throughout the consult the doctor was doing online shopping and attending personal phone call and at the end just brush things off and says "come see me in the next appointment, we have other patients"

Was advised doctors open at 8:30am on a Saturday, by 9am surgery was still not open and watched 4 separate customers walk away one which had booked online for an 8:30am appointment via their online booking system. Not a very good start to a Saturday morning especially as I was told to be there at 8:30am by the receptionist the day before.

I had appointment on 19/08/2023 but it was closed. Closed wasn’t an issue but they should inform me regarding closing. I went there and waited for 15-20 minutes. No one there to talk. I called the medical centre, no one received the call even. It was upsetting.

Called to make an appointment the receptionist sounded half asleep I couldn't even understand his words. Then couldn't make it to my appointment so I have been calling for 1 whole week straight to re schedule and no body is answering. Then

Nobody even answers the phone anymore, when I go there in person the receptionist has a mask on you can’t even hear what they’re saying muffling behind a mask which isn’t necessary when there’s a big glass shield in front of him.

Waited for the doctor for over an hour after the time of my appointment and still had one patient before me. Took me 1 hour and 20 minutes to be seen. Waste of my time. Receptionist was unfriendly. Will not come here anymore.

Booked through Health engine for appoint at 10am Called practice at 6pm to confirm. Person at the Reception was very unhelpful and provided no update or solution whatsoever.

you can’t understand one word the receptionist says not because of a different language he just sounds dead he said to me 10 minute wait it’s been an hour

I have been with Dr MANKU for more than 20 years and you couldn’t find a better doctor than her always listens and checks things out thoroughly.

Poor phone service I have been chasing to get fax number from last 1 week whenever I call phone rings and hangs up. Never answers.

Excellent doctor been seeing Dr manku for over 12 years wouldn't go anywhere else has help me so much

Great & caring doctors. I can always seem to get an appointment and don’t have to wait too long.

Waited for the doctor for about an hour after the time of my appointment. Very disappointing

Best doctor in the area have been seeing Dr manku way over 12 years great doctor very caring

One of the best doctors in the area. Very friendly and caring staff. …

Does anyone work here ? Every time i call no one answers the phone

Been seing this doctor since i was born, been best in the area.

Best doctor been seeing her for over 8 years

Very thorough. Dr melanie was gold though.

Can't get in booked out