Golden Palace Restaurant is a Chinese restaurant located at 2828 Kingsway Dr, Oakville, ON L6J 7M2, Canada. It has received 103 reviews with an average rating of 2.9 stars.
Monday | 3:30-11PM |
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Tuesday | 3:30-11PM |
Wednesday | 3:30-11PM |
Thursday | 3:30-11PM |
Friday | 3:30-11PM |
Saturday | 3:30-11PM |
Sunday | 3:30-11PM |
The address of Golden Palace Restaurant: 2828 Kingsway Dr, Oakville, ON L6J 7M2, Canada
Golden Palace Restaurant has 2.9 stars from 103 reviews
Chinese restaurant
"I absolutely love Chinese food"
"I food is OK if you're really hungry"
"If you are in this area of Oakville and want some takeout late at night this is the option"
"If you remember the chain of Chinese restaurants around toronto called HO LEE CHOW "
"Today I ordered the "Lemon Chicken Stir Fry""
I absolutely love Chinese food. Especially authentic Chinese food. This place however is neither authentic or good. The foods taste is compatible to a shopping mall Chinese venue in the food court. It is just a lot more expensive. They also overload the dishes with vegetables like onions and green peppers so they can skimp on the proteins like chicken. So if you want to pay $15 for a bowel of shopped onions and green peppers this is your joint. To give you an idea just how cheap these people are I ordered over $100 worth of food for four (“4”) people. They provided us with one, yes ONE (“1”) tiny packet of soya sauce. When I called to complain the woman that answered the phone argued I don’t need soya sauce for my food. Lol I’m still trying to wrap my head around how this woman knows what we like and don’t like. Had the food not been so bland yeah maybe we wouldn’t need it but that wasn’t the case. We had the food delivered by skip the dishes and so the lady at the golden palace told me to come pick more up if I want more. Ok so I’m supposed to leave my guests and let my food get cold so I can pickup what really should have already been provided and should be a no brainer when over $100 worth of food was ordered. In summary if you are considering Chinese food in this area I strongly recommend against this place. They didn’t even have any interest in rectifying the issue they caused. Go somewhere else. Anywhere else. The mall Chinese food is just as good or better and it’s cheaper and you will get as much condiments as you want.
I food is OK if you're really hungry. But there are much better options out there. I had sometimes stopped here when we want something quick. However, last time I went there, I decided to order 3 things. I ordered inside the restaurant off the menu hanging on the wall. The price for the 3 items were $5.99 + $6.99 + $10.99 =$23.97. Plus tax should have been around $27. She rang it up and was going to charge me an extra $1 for using a credit card, which I declined and used my debit card instead. Final total?? Over $33. I asked why the price difference and the person got quite animated and said "No! That an old menu. New prices on the website!" My kids really wanted 2 of the items, so I them and politely declined the more expensive item. As I was leaving, I grabbed one of the takeout menus outside of the door. All of the prices were the same as the menu hanging in the restaurant. It was a good option when prices were inexpensive. I will now try to find a better option at reasonable price and better quality food.
If you are in this area of Oakville and want some takeout late at night this is the option. The menu was classic take-out chinese with a we done the same way every time type style. I ordered some chicken balls and they were made quickly, there are benches to sit on with an ethnic style of music playing I cant remember well. Its exactly what Im used to in this style of takeout. Unfortunately this place closed early on my next trip, it's a decent satisfying establishment but when they say they're open I couldn't grab a dish because they were locked up and closed early, im hungry so 1 star because i have to go home and order delivery from somewhere else. Another update: this place is good enough for anytime so I gave them another shot, this time I tried to order over the phone. The gentleman who answered said hello several times, asked if I wanted an order, told me to wait, after 45 seconds I was hung up on. If they call back I will update, otherwise I'm going home to order delivery from somewhere else again!
If you remember the chain of Chinese restaurants around toronto called HO LEE CHOW . They abruptly closed back in 2005. I used to get couple of dishes from them and I always had one favourite dish. After the closure of HO LEE CHOW I went on a Chinese food hunt to find my old favourite, after many searches and trail, I found this place, as soon as I found out that the owners are ex owners of HO LEE CHOW on Winston Churchill I was ecstatic. I’ve been their customer since 2008 and I always get one dish (satay chicken). They make it very well. I like that dish so much that I would choose that as my last meal before checking out.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Recommended dishes
Hot Garlic Sauce
Today I ordered the "Lemon Chicken Stir Fry". I was excited to try the new dish after I waited over half an hour to get it. I hurriedly helped myself to the food and ate a bite of the chicken, and then I froze in disgust. The chicken seemed to be full of air and breading, and the actual chicken was small in portion and very chewy. I decided to try the rest of the dish which consisted of peppers and onions, which all tasted like they were nearly raw. The positive about the dish was the lemon sauce, which was very sweet, and after a while, the sweetness turned nauseating. This was the worst $16 I have ever spent in my life, and I believe the food is for animals, not for paying customers.
I agree with some of the other reviews that the portion sizes here are huge. Unfortunately that doesn't go for the taste of the food. I truly found it very bland. The egg rolls had an unusual taste that I couldn't pinpoint and the BBQ pork fried rice while huge...didn't have the distinctive taste of normal pork fried rice...it didn't have much flavor at all. The chicken balls were pretty good as was the sweet and sour sauce. It's not that any of the food was bad....it was just bland. I'm used to amazing chinese food at Tremendous Chinese so this was a bit of a disappointment. Maybe I had the bar set too high...I was just hoping to find delicious Chinese food in South Mississauga.
I should have read the reviews before going. This place is horrible. I asked for chilli chicken and got basically onions and green peppers with maybe a few pieces of non chilli chicken. The customer service was horrible as well. I asked the lady for chopsticks and utensils because she didn't include any and she gave me a dirty look and rushed me off by placing something quickly in the bag. When I got back home and opened the bag there were no chopsticks included. She cheaped out on that as well. Not a pleasant experience and the owner wasn't very nice. Do yourself a favour and go anywhere else
We ordered from here as they had good reviews on SkipTheDishes but we should have checked Google as the recent reviews are very accurate here. The food was terrible and we ended up throwing it out. We ordered a few chicken dishes, a beef dish and noodles. Both the chicken and beef had a super concerning texture - chewy and spongey. It didn’t seem like real meat at all and we didn’t trust eating it. The noodles were okay, but cold and again the chicken (unbreaded here) was insanely chewy. Would never order again.
Service
Delivery
Meal type
Dinner
Price per person
$20–30
I'm wasnt too happy with the way I was treated at this place. I asked an older lady at the storefront to show me what the meal sizes look like and she was very upset I even asked. I felt scrutinized, and very uncomfortable. I rated two stars instead of one because the food tasted great! Message to the owner: Please improve customer care training to your employee/employees and your place of business is five start worthy! I will give the place another go in a few weeks and will adjust my rating if I'm treated with some respect. Thanks.
Ordered from uber eats and here are my thoughts: did not like it AT ALL. Probably the wordt chinese food ive ever had. The descriptions on uber eats are completely wrong and you do not state other items that come with the dish which is a big NO especially if someone has allergies. Also, the chicken was like rubber we could not eat it. I'm sad to throw out food and truly am grateful for food but this was just not edible. :( also the prices are too expensive for the portion size.
Meal type
Dinner
Price per person
$50–60
I ordered pickup, Black pepper beef with steamed rice ($17). Food tasted OK and had good amount of spice but portion was unbalanced and could have used more beef, it was basically all onion under the top layer. This is a very small takeout place with no seating and it looks pretty dingy on the outside, the inside is not much better as it's very cluttered and not very appealing. There is parking available and service was pretty quick. The experience was definitely not anything special, I don't think I will be back anytime soon.
Horrible food, ordered online on uber eats, took almost 1 hour to get to me and the food had this weird taste and smell. Ordered the general tao chicken and chicken fried rice along with the chicken corn soup. All very bad. The soup was horrible, and the chicken in the fried rice was bleach white, it looked, smelled, and tasted weird. The General Tao chicken was okay, but tasted a lot like plastic. Would not recommend and will not eat here again ever. Sorry Golden Palace. 1 out of 5.
Don’t bother coming unless you want to feed more than one person. You will be made to feel stupid for asking if they do a combo for one (like everyone else in the Chinese takeout business). Then you will be ignored and not offered a solution for the fact that you are one person who wants to exchange money for food. These people are not serious about customer service.
Service
Take out
Meal type
Other
Price per person
$10–20
I just called to place an order for chilli chicken and I asked for it in gravy style. I’m from Toronto and when we order chilli chicken I’m used to it dry or gravy. That’s not even the point the lady says to me that we aren’t an Indian store and don’t know what you mean by gravy ?? How does gravy mean Indian ? I don’t think anybody who buys from here is getting the real deal on chilli chicken. Super upset by the way this person talked to me.
Low quality and waste of $. More vegetables than meat in the dishes.. like you really have to dig to find a meat piece. I love hot and sour soup. You can say I am a connoisseur of hot n sour soup. Lets just say this place is doing an injustice to the soup. Would not recommend. Please make the prices appropriately reflect the quantity and quality of the food.
Service
Take out
Price per person
$10–20
I called to order my food when the lady answered she ask me what I will like when telling her my order she stopped me from talk and told.me that there chilli chicken is different from others and that it has vegetables and I might not like it she refuses to continue to take my order and hangs up i never expected this crazy I had an 87 $ order she worked on December 20 . 2021 at 10:40 pm
It's a good local place and has been in our community for many years. Food is usually fine but sometimes heavy on the vegetables / breading and less meat than average. On one occasion, ordered dinner for four and specifically asked for no onions. Was assured that only the spring rolls have onion. This is one of the dishes that arrived :(
I ordered chicken fried rice and General Tao chicken. The chicken was so rubbery I couldn’t even consume it. I had to throw it out. I had to throw it out. I was actually afraid to continue eating. The texture did not feel right. Unfortunately I would not recommend this location for takeout.
Service
Take out
Meal type
Dinner
We have ordered take out from here for many years minus covid. We ordered last night for a special occasion and everything was SO disappointing . Chicken balls rock hard, other Chicken dish was rubbery, I could go on. We won't go back, and will not recommend
Service
Take out
Meal type
Dinner
Price per person
$20–30
I do not recommend!! This restaurant has one of the worst customer service around. I called to ask about a menu item (chicken fried rice) and she sighed on phone severally before answering in an outrageously rude manner and then hung up the phone. That lady answering the phone is very ill-mannered and bad-tempered.
I called at 10:10 pm, all I wanted was two orders of wonton soup, they answered, I asked for pickup for wonton soup, he said no problem just one? And I said no two please, and he goes oh no sorry we are closed so I said you close at 11:30? And he just goes no sorry we’re closed and hangs up …
Last night I found this place on a Clarkson Facebook group as being highly recommended. My experience was bad - I ordered chicken lo mein which cost $15 and the meat had a chewy texture of a soy based product. The taste was bland and nothing great. I do not recommend Golden Palace Restaurant.
Food quality is not the best. We ordered from Uber eats and it too a while to get the food delivered. Noodle meal with shrimp and they only put 4 shrimps!! Very disappointed. We do not recommend this restaurant
Service
Delivery
Meal type
Dinner
Price per person
$20–30
Zero stars as the food was horrible for the 60 bucks i spent. Noodles were sloppy portions were very small and all deep fried food was over cooked n barely any chicken in the balls and the lemon chicken wasn't even real chicken breast. So not happy will never go there again.
This was the worst food experience I have ever had and would award it zero stars if I could. I threw out 2/3rds of the order of dinner for 6. Also, website has price at $69 but price charged was $99. Such a disappointment. Don't know how they can stay in business More
Golden palace was delicious excellent experience we had seafood cantonese chow mein Open curry shrimp Rice I would go back there for food again the store was clean but the store didn’t meet the health guidelines set by the provincial government
Great crunchy stir fried veggies! However, Oversalted sauces in general, and weird tasting meat. Nice service but employee was not wearing mask. I'd say okay food but given the price point and salt content won't be returning.
The food here is great. Large portions and very tasty. It has the standard Asian fare but the flavors are not standard. I would say the flavor is closer to true Chinese than the standard fare you get anywhere else.
I had a vegetarian dish but, it really neither tasted nor smelt like a vegetarian food :-( But, for those non-vegetarians who wants a vegetarian dish, they atleast have more options. The quantity was more as well.
For a small order they told me 20 mins. Took 45! Service is terrible and not worth it. Use Skip the Dishes if you really want because they prioritize those orders over people waiting to pickup. Not going again.
worst food i ever ate so bad food please never go here even restaurant was not clean all over just inside i waste my 35$
Service
Take out
Meal type
Dinner
Price per person
$30–40
I have to say, I'm a little surprised, I was judgmental of the place at first just based on appearance and location but this was some of the best Chinese food I've had in a long time. Awesome
HAD TAKE AWAY FROM SKIP THE DISH...THE EGG ROLL WAS BURNT BLACK. THE NOODLES WERE OVERCOOKED...AND THE FRIED WONTONS WELL ILL GIVE THEM AN EDIBLE BUT NOTHING GREAT
Food: 1
just ordered here & tell me why the chicken balls were 90% dough and the chow mein was 90% bean sprouts and they both had no flavour???
Service
Take out
Very traditional and sweet lady. Fresh food and wanted to make sure we were happy. Smaller restaurant so these reviews are very important. Thank you!
Rude customer service hung up the phone when inquiring what was in wonton soup asked if I had food from here before and then said go somewhere else….
The woman at the front was very rude. She treated with with complete disrespect . The food is ok but won't be coming back to be treated poorly
Placed an order on skip the dishes . Part of the order was missing, so I phoned the restaurant they did not seem to care . The food is bland .
Shanghai noodles, garlic wings, chop suey and pepper beef perfect for a Saturday night with the fam! Delicious!!!! Thanks golden palace …
The food was delicious however the quantity was not met
Service
Take out
Meal type
Dinner
Price per person
$10–20
great place, not your typical chinese food that has so much MSG. Also their sweet and sour crispy wonton is one of the best
Lady at the front is super rude and doesn't wear a mask, also place looks filthy. Try Manchu Wok down the road it's better
Tastless and weird meat texture. Bitter aftertaste. NOT recommended.
Service
Take out
Meal type
Dinner
This was the best food I've had in awhile. The food was super fresh and flavourful! Will go back soon :)
Meats dishes not even edible. No meat all fried grisly. Rice and noodle dishes ok. Avoid this place
Staff don't wear masks, this is unbelievable!! Food is also overpriced and medium quality at best
Hot, fast, great portions and everything was delicious!! Best Chinese take out I've had in years
Good portion. cheap quality. Meh service. Overall, its edible. Very typical chinese food
It's one of the most underrated Chinese takeout spots, with the best general tso around.
I got scared away. Payed and didnt even wait for the food to come. Walked out the door.
Love their black pepper steak ho fen. Flavours are great and prices reasonable.
Rude service not good customer service Worst restaurant in Oakville
The food is always great! The Lemon chicken is my personal fave!
Had take out and food was tasty. Decent portions and not pricey.
Nothing special about my food. It is only takeout. Not cheap.
Good food, good price. Perfect friday night takeout food.
Worst customer service - take your business elsewhere
WOW…. Absolutely terrible! Do NOT eat here SMFH!
they charge for chop sticks ? seriously ?
Good food open late fast service take outs
Food was very tasty and created quickly
Fast delicious food. Always order here
Great Chinese food,fresh and delicious
Their chicken balls are to die for!
Only takeout. Delicious and quick
Food was ok, no lunch specials
Great place love the food
The food was mediocre.
Best Chinese in town.
Always decent food.
Rude staff
good food
Nice
788 reviews
2460 Neyagawa Blvd #1, Oakville, ON L6H 7P4, Canada