I've been going here about 20 years. DONE! DONE! DONE! No more! This particular store has continued to get worse and worse. Waits are never as posted. Employees make you wait so they can go smoke. They changed hours and closed when most people are getting off work. It's gotten freaking ridiculous!!!!

By far the WORST haircut I have ever received! I am LIVID! I asked for a trim and this woman and a side bang thus woman takes 2 inches off maybe more and bangs thats are not EVEN! I LOOK AS IF I GOT A BOWL CUT! I will NEVER go back to this place ever again! They have NO IDEA what a trim is!

I HAVE GONE TWICE TO THE HERMITAGE LOCATION NEXTBTO CECES PIZZA. BOTH TIMES I HAVE HAD NICOLE CUT MY HAIR. SHE DOES A FANTASTIC JOB AND WILL ASK FOR HER EACH AND EVERY TIME I GO IN..SO..PLEASE DON'T LEAVE THAT LOCATIO , NICOLE...WITHOUT NOTIFYING ME WHERE U ARE LOCATING TO. THANK YOU!

My stylist was Fritzi and she did an amazing job! My hair was super long so I was scared but I’m so happy with my results. She really took her time and made sure I was happy with the results. I’ll definitely be back to see her when I need it trimmed because she was so great!!!!

There are other Great Clips closer to me than this one but I continue to go to this one now for probably at least 3 years because Debbie there does a fantastic job and I can do the online reservation and get in and out of there in a decent amount of time I love it

Cassandra was awesome! She took time to iron my hair first to make sure she cut perfect lines and asked me along the way if it was looking okay. She even told me which products to use when ironing a blow drying my hair. To top it all off she was very sweet!

Moved to Nashville last August and I was seriously in need of a haircut. Stylist actually listened to me and gave me her feedback before the cut and recommended products for me to use and the cut itself only took about 15. mins. So glad I stopped in.

This location was my go-to place for several years, and I had several stylists during that time who did a great job listening to me and giving me great cuts at reasonable prices. But over time, the staff and service have changed, and I just

Well let the waiting game began. Nothing waiting patiently for your turn only to be skipped by Bobby joe and his whole family. Then after the extremely long wait for a hair only to be rushed threw it with a hair cut that looks like a 2 year

Came to this location for the first time today. Specifically checked in online before coming. Got there at 3:57 PM, and the door was locked. A couple of people were sitting in the lobby. Took 5 mins for someone to come open the door while I

I had Jason and he did not do a very good job..... he did my whole haircut in less than 10 minutes. He didn't wet my hair before he cut it so now it's very frizzy and I don't know if it's even because it's just sticking up everywhere. Over

I don't want to give this store a bad review but I can't give it a great one either. Waited around 40 minutes because there was only 2 people working with about 6-8 chairs in the store. Gave the stylist my idea of what I wanted and she did

Contrary to what some folk have said...Debbie is amazing! She works with you based off your style and preference, listens well, and cuts accurately. This place is very warm, welcoming, hospitable, and compassionate. They do an exceptional

Not happy with this location. My sister got her hair cut today and the lady that cut her was very rude. Told my sister that she needed to cut her hair off and buy a wig. My sister takes medication that thins her hair but this lady did not

So just made a phone call and was kind of surprised by the lack of professionalism. First they tell me "we close at 6, so if you're gonna come in please dont dally, we've been here all day and want to go home" This doesnt really inspire

Here's their Covid story. They wouldn't let Anyone in their Salon to wait. They would only see one, maybe two, if two were working, customers at a time and Only if they were wearing a mask. You had to wait days on a waiting list... So I

I made a HUGE mistake going to the Hermitage Great Clips. First off, I am a 58yr old male and typically don't complain publicly. I am not picky about my haircuts but I received by far the WORST haircut I have ever gotten in my life. It

I went here for a long time, over a period of 5 years. That ended abruptly a month or two ago when I spoke to Debbie, older lady who managed the place, about a mistake. I explained a employee of hers had not credited me 6 dollars on my

My hair was pretty much hacked off today. I told her I was not satisfied and no I did not pay. The stylist, if you can call her that, didn't smile or even say hello. I showed her the photo I brought in with and she confident of the her

Worst experience at a salon that I've ever had. Asked for my hair to be blow dried with a round brush and was told that "we don't do that here" and "they can't style hair when they are busy". I ever offered to pay extra for styling.

Nicole at the Hermitage, TN Great Clips hair shop is the BEST! She is most professional, friendly and does an EXELLENT JOB cutting my hair. She's the BEST so please pay her well so she'll stay because she is your best ASSET!

I've been going to the great clips in hermitage for 6 years now I've only had one bad experience the whole time but I'm so disappointed in the fact that they never seem to be open anymore what's going on with this place.

Kind of meh, like all the inexpensive hair cutting places. You can reserve a time online, which is really nice and cuts wait time. Getting a really good, nice looking cut is hit or miss depending on who you get.

Well my hair was very long and has been all my life. So I've had some very good changes in my life.lately and I am feeling good. However looking in the mirror was a drag. I wanted to look how I was feeling

All I wanted was the underneath of my hair shaved (undercut). Also I was in a severe hurry . My stylist was quick and friendly and a great personality all around. Definitely will be back to see you all

Always a friendly face there to greet you and they always are good at shop talk, Ashlie (if I spelled that right) is my favorite! she always does a great job at cutting my hair!

I used to live in Old Hickory and go here to get my haircut. The barbershop I used to go to is always busy and ironically, the barbers gossip too much. So I quit going.

Been going here for years people always friendly and professional. They always give me a good haircut and cheer me up at the same time. Never would go anywhere else.

Dion gave me a fabulous precision-cut. This was my first visit to that location as the Donelson Great Clips recently closed. I will definitely be returning.

Good system to sign up online. Only had to wait 15 minutes. Good procedures to keep everything clean and safe. Ashleigh always does a great job.

Very friendly greeted as I walked through the door even though they were extremely busy, very quick and will be returning when it grows back.

Nicole is always great!!! Great service and personality and knows her clientele!!! Would recommend her to anyone because she's great!!!!

Love Great clips , only issue , not enough help & they don't do eyebrows but All I'm All I've personally have not had a bad experience

This place was great , and service was good ,great with my son who has special needs didn’t take 10 mins for them to cut his hair

I came in on Labor Day and was assisted by Jason. He was friendly and helpful. I needed layers cut and he did just that.

Worst haircut in ever! This location has really gone down hill. There hasn't been a good stylist there in a long time.

Love my cut and the service, she understood exactly what I was going for, and made it look fabulous. …

Never disappointed coming here. The ladis were super friendly and helpful!

Lauren did a great job on my bald fade. Will be back. Thank you Lauren.

Great service! Nicole is fantastic.