H&M

700 reviews

1156 Willowbrook Mall, Houston, TX 77070

www2.hm.com

+18554667467

About

H&M is a Clothing store located at 1156 Willowbrook Mall, Houston, TX 77070. It has received 700 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday11AM-8PM
Tuesday11AM-9PM
Wednesday11AM-9PM
Thursday12-6PM
Friday11AM-8PM
Saturday11AM-8PM
Sunday11AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of H&M: 1156 Willowbrook Mall, Houston, TX 77070

  • H&M has 4.3 stars from 700 reviews

  • Clothing store

  • "I love shopping at H&M! People say the coals are cheap"

    "The store was not stocked well in the women and boys section"

    "Bought some clothes here, and I looked great"

    "I was going to try on a cute dress they had here, but when I finally got to the back of the store where they are located, I found that their fitting rooms useless--they are unisex stalls! I was very disappointed, will never shop there in the future"

    "Prices where ok when it came to the men's clothing but they had the smallest section for men's clothing, while the womans clothing was four times as big"

Reviews

  • Coach D’NO

I love shopping at H&M! People say the coals are cheap. I say they’re inexpensive. People say the clothes look cheap. I say they look neat. For regular work wear or even something to throw with an outfit for a night in the town, you’ll find it at H&M. This particular location is pretty sweet. I’m here pretty often.

  • Jai Hall

The store was not stocked well in the women and boys section. The boys selection is slim to none. My rewards were not calculated from my previous transaction from this store. In comparison to my previous visits, this was not a good experience for my family.

  • Austen Rowell

Bought some clothes here, and I looked great. even got some company to take home. Only problem, Couldn't get the damn pants off so we watched movies and ate snacks instead. fast forward and I celebrate my anniversary soon so all in all it's Rock N Roll

  • Maria Bodega

I was going to try on a cute dress they had here, but when I finally got to the back of the store where they are located, I found that their fitting rooms useless--they are unisex stalls! I was very disappointed, will never shop there in the future.

  • Tanya Fenimore

Prices where ok when it came to the men's clothing but they had the smallest section for men's clothing, while the womans clothing was four times as big. Also they put the men's section all the way in the back. Had to walk a mile just to get to it.

  • Catherine “Catie” Currie

I came here exclusively to make an embarrassingly large return (since I apparently forgot how to shop in moderation and tell what is actually going to look good on me since Covid) and despite the unreasonable amount of clothes I brought in,

  • Tea Lee

The cashier today was horrible. She wasn't friendly and be nice to us. She even didn't ask customers "how's everything". At first, she said the total is $100, but when we gave her $100, she said "its $125". Then we asked "but you said $100

  • Simon Cortez

One of the bigger H&M stores in the Houston area that I have been to. It is very easy to find what you're looking for; if you know what you are looking for. Occasionally staff will ask if you need help, but for the most part they leave you

  • Darryl Brown

Is it hard to smile, None of the staff in this store look or act like they want to be there, I have shopped in this store several time (because the mall is very close to my house) and I NEVER been greeted by any staff or at least spoken to

  • Fatima K

The only thing I don't like about it is that it's fast fashion and probably very environmentally bad. Unfortunately the styles are very awesome, fresh and classic. You'll always find something you love but I plan on slowly weaning myself

  • Kenzie Cummins

I went there earlier today and I’ve never written a bad review in my life but this is ridiculous! The fitting rooms are unisex and there was no attendant. There is no door to lock just a curtain so this (maybe 16 year old) boy just opens

  • Angie Martinez

Advise get the app to save you money. We shop here often enough that it saves us some cash in the long run. Styles here are nice just hard to find sometimes. Over all great store and employees seem nice enough to help out when needed.

  • Kenny Gabriel

I'm exhausted with coming to this location to be greeted with locked entrance doors in the men's section and no functional dressing rooms. Why are the dressing rooms still closed? I understand the pandemic rendered much of the staff

  • WynExecHsk Dir of Hskp

Shopped in the mall not H&M. Haven't shopped there since the "monkey" description of the little African American kid. Not missing anything because their clothes aren't that good. There are no zeros so I gave them a one.

  • Emilee Mercado

Nice H&M. Great variety of clothing and up to date with the new fashion trends. Clean and good employees ready to help. (Kinda, i mean they work at a fashion store, they're tired give em a break) Good expeirence there!

  • Kyle Hamilton

I love this store. I buy most of my clothes from here. I just wish this location's mens department was a bigger size to offer more selection. But for the most part they keep the willowbrook location organized and neat.

  • Keith Thompson

This place has great stylist clothing, but I don't know why they have a problem making men's pants and not putting back pockets on them. A little over priced for a pair of pants with no back pockets if you ask me.

  • Jessica Montoya

Location is great. Clothing great. ( of course didn’t location have different clothes to cater to the type of ppl in THAT area ) Anyways staff are helpful. They always have ask sizes from extra small to XL I

  • David Lobsien

Clean and workers are not rude. It's much bigger than the H&M I used to go to. And the men's section isnt just a random corner with like a shirt and couple pairs of socks on clearance. It's actually big

  • Steven Díaz Zalduondo

Organized and it's a pretty big store. They have a good variety of clothes for women, men and children. There's two entrances to the store, from the parking and inside the mall.

  • Racheal Moe

I did purchase what went for. 2 stars because cashier was very unfriendly, didn't say hello or acknowledged me. Super unprofessional. Needs to be retrained in what courtesy is.

  • Suzanne D.

This place has all the clothes from Baby to Adults. Like any other large retail store, the clothes can be all over the place and in different areas where they don't belong.

  • Y “Yj” J

One of the worst customer service and the rudest manger I ever seen don’t recommend to shop from there Blake the manger she look like she don’t even care about work

  • Houston Guy

Small selection on men's items but decently priced. I was glad they had suits & pants $75 for blazer & $40 for the pants. Large selection in the women's department.

  • Murat

The store is well-organized and there are a lot of clearance items available for the customers. That’s only store that I can find suitable items for me

  • Edna cardenas

I never have issues walking in to this particular store location, the whole layout of the store is neat and organized. Great customer service as well!

  • Lisa Gale

The sales lady was so kind and helpful in the men's jean department. Pant shopping with my boys is usually HARD, but she made it effortless :)

  • boobury abooboo

I love the mannequin displays near the middle of the store! Whoever styles those needs a raise because I always want to buy everything! …

  • Michelle Clark

Found some great items while visiting the area. Added a coverup set and two dresses to my suitcase for the beach days part of Texas trip.

  • Seth Lee

This place is ok hard to get assistance perhaps but decent selection and prices it would be nice if they had someone working there though

  • Veronica Ruiz

Girl in the register did not seem to be to happy, I think in those cases she needs to not be in the register but in the back

  • Connie S

Nice Clean store, couldn't find what I was looking for. Geared towards younger crowd. Not a bad thing, just not my style.

  • Mikaela Farrokh

I loved to shop at this store. Everything looks great and the coolest thing I spotted was "fitting room now open."

  • Vi Vu

Store was well organized but mostly black and white, barely display any other colors

  • L S K

Clothes for women and kids. Great prices. Bought a lovely hat for my daughter.

  • Shahid Akbary

Nice place for shopping for families. Neat and clean atmosphere.

  • Alex Alex

Great selection. Pretty good price.

  • Sean (TruckSmoke)

My new favorite place to shop.

  • A Greer

Always good food and service.

  • Seb W

Awesome clothes and cheap too

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