As a bleach blonde, I used to go here years ago and they would always use 20vol to do my regrowth. I would always be in the chair for 5 hours as this is the safest way to lighten damaged bleach blonde hair, SLOWLY. However when I went their a few days ago I asked the male hairdresser to add olaplex to the bleach just because that’s what I’d do myself when I’d do my own regrowth (also with 20vol). As soon as he started applying the bleach to my head, I knew instantly this guy had just applied 40 vol (the strongest bleach) to my head. The intense bubbling and fizzing was reminiscent of my early days of being a blonde where I’d use 40 vol for everything (lol). Long story short, this male hairdresser absolutely FRIED my hair. Like, I mean it’s barbed wire at the roots. FIRSTLY olaplex has come out and said years ago that you no longer need to up the bleach strength when you’re adding in olaplex. SECONDLY, even with olaplex added you can still fry hair off. I don’t know what this hairdresser was thinking using 40 vol? From my perspective it seemed like he wanted to get me out of the chair as quickly as possible. This bleach was only left on for an hour (because it’s 40 vol) but my god, the damage done is incredible. He also did not apply olaplex no. 2 to my hair after he rinsed it. The personality of this male hairdresser was very stand-offish. He didn’t speak much at all and when I asked him what brand of bleach he was using on my hair, he wouldn’t tell me (I ended up looking at the mixing counter by the sink and it is CPR bleach he was using). The lady hairdresser, Mandy I think her name is? She is lovely and very funny. I am very disappointed overall, i walked in there with healthy platinum blonde hair and walked out with fried, crispy roots. I was also charged an exorbitant price. I will just stick to doing it myself because I bleach it much slower and much safer. I would suggest this hairdresser updates his product education particularly on olaplex. It’s not a foolproof chemical where you can do whatever you want to the customers hair and he did not apply it properly.

So thoroughly disappointed in their work and service. I asked for classic Hollywood curls for my formal and was straight away given excuses of how my hair was too long or the wrong cut. I understood and asked if they could get it as close to what I wanted as possible. As soon as I saw her pull out a flat iron I knew I was doomed. Overall I was left with limp curls that I do on a everyday basis myself. I didn't know if I wanted to laugh or cry. I had to tell her to tease my hair because it was so flat and far from voluminous, something she should've done herself. And given that my hair was too 'long' and 'straight cut', they only spent 45 minutes on my hair. I told them I was disappointed and they were willing to charge me $65, which honestly I didn't want to even pay $50. Another lady asked if I had been given hairspray, to which I said no I hadn't. When I went to sit down to get my hair sprayed I hear another lady (one I assume was in charge) say "she was quoted 85". Yes. Yes I was quoted $85 but be real with yourself, the work done to my hair was beginner level and I have done better myself. Overall they are inexperienced and unfriendly. Didn't even want to give them the one star.

I was so excited to get my hair done, it had been so long. As a single mum of 2, these things tend to wait til last due to $$. I was quoted $170 for balayage, failure to tell me wash, colour, cut, blow dry etc was extra. I ended up having a full head of foils with colour wanting to lighten my hair. It’s now darker than when I walked into the salon! This should have been cheaper than balayage according to other hairdressers I have enquired with.. in the end I was told the bill was $295. This is daylight robbery! I had budgeted for the $170, went with the foils instead expecting it to be cheaper. I had to borrow the balance & now have to find the $ to get my gets prepared for school. Disappointing is an understatement. I was asked to get cash out from the atm as their eft machine wasn’t working. Being a good person, I went back & paid, as hesitant as I was. Now I wish I hadn’t. This is more than half a weeks rent payment. I am disgusted & mortified to say the least. $500 for a full head of 24 inch extensions, cut, colour, wash, blow dry at other hairdressers & I get stung $295 for foils. I have no words for how wrong this is!

Worst place to be. .. I had a haircut today, when I ask what is charge they informed me $25 for mens cut and I said I have less hair she misunderstood me and said to me you can go for cheaper place down stair we don't bargain, I am very specific with my hair cut due to near coming baldness, I said that's fine I would like to have hair cut, she ask me do you have enough money,, That was insulting and after I had hair cut she was trying to cover up saying that we thought you don't have enough money.. is this how you insult your customer, if other places were not busy and if I would have enough time I would never go to that place again. I could have answer Tiedan that I have enough money to buy your shop and give a tip to you, but there will be no difference between me and that manner less girl, Customer service should be first, If you insult customer no ways I am coming back to your shop, also guys please avoid this place horrible feeling and also when I was asking her to trim my hair from here and there she was making faces.. so I didn't pay her tip..

Walked in for a simple trim and left embarrassed and close to tears. By far my worst experience ever. The blonde hairdresser was possibly the rudest person ever, who complained about my hair length and drank a can of Coke while doing my hair, she just didn't care at all. She started chopping at my hair wherever she pleased and told me I was done after 2 minutes?! I then told her she hadn't finished so she then only trimmed my layers on one side of my head only. My hair length now goes in a diagonal line about 4 inches in difference ! The owner was lovely in trying to rectify the situation but I will never be returning. Would rather pay more $$$ to get it fixed by someone who actually knows what they're doing. Where are they finding they're "qualified" hairdressers from???

Would have given them 4 stars if i didn't feel Like they rip me off at the end. Asked the lady at the counter prior to hair cut for the price of woman hair cut and she said "$32" but when i paid they charged me $39. Asked them why is it different from what i was told, she said because i have done re-styling (meaning i had done lot of changes). Well my original hair was layer and the length was about my chest and my new hair is bob shoulder short bit of layered ... i don't know which part is restyling.. i can only tell its shorter, isn't it just simple hair cut ? Not to mention it look nothing like the reference pic i showed her. But the service was nice the ladies were nice.. but probably i won't go bk there cuz its just not right to be unreasonably charged more.

Amazing service all round! From the welcome to the moment they see you off, the experience at Hair Happens is fantastic! Charlie, the owner cut and styled my hair for me wedding. I have not been anywhere since! I have had times when I have needed my hair done on Charlie's day off, and subsequantly have now been served by four of the other stylists at Hair Happens and have always received the same service as being seen to buy the owner himself. I think that says a tremendous amount about the quality of a business and I will never take my business anywhere else! I recommend if you are reading reviews to make up your mind, I highly recommend Hair Happens for all round GREAT service and even better value!

Very disappointed with getting a balayage treatment that looks like streaks in my daughters hair and Nancy made my daughters hair look older than 15 years old. The ugly streaks that we did not ask for look ugly stale ginger look. Waited for over 3 hours for super ugly streaks treatment instead of balayage look treatment. To me, Nancys use of her toner looks like the product was expired along with the expired end result of daughters luxurious natural hair colour to begin with. Don't recommend Nancy to do your teenagers hair unsupervised!!!

My partner first went they and the service was great she was very happy. After a while the hairdresser she wanted was so busy the assistant/apprentice took over, not only was product/color left to long in the hair causing burning sensation then blow dry was too hard causing hair to be pulled out, gave the salon one more try, as before still too busy the assistant/apprentice washed and colored hair/neck/ear/forehead and jeans. The cut was too short, blow dry was not good even left with damp hair, experience not happy, over all ever again.

Worst experience ever they treated me like I was a child and pulled at my hair when they knew it hurt, had foils done. When they finished with the foils they were up to washing it and blow drying, I never had the blow dry done because one of the workers yelled " SHE HAS HEADLICE I CANT DO THIS" it was nothing but embarrassing. I sat there and cried because I was humiliated they rushed me out of the store. I went home and did a head lice treatment and did not find a single lice or a single egg. Such poor service and rude staff.

This was the most awful hair experience. I waited 5 hours to get my foils,cut and blow-dry costing me $250.The hair stylist kept on mixing colour and letting others mix and forgetting what colour she had mixed. Constant delays,stop and start with stone cold water added insult to injury. I left my card for the manager to call me.Still waiting. The foils turned yellow and I had to go to my own hairdresser.Going to hair happens is a huge risk because you don't know what you are paying and what you are getting

I think the workers here need to stop yapping to each other, gossiping rudely about people and just focus on the client. I also don’t appreciate the man (who I think is the owner) singing so loudly thinking he is the next Australian idol. As much as Rochelle is notorious in blacktown - it’s not nice to have her sitting in there the whole time swearing at everyone. Very horrible atmosphere + check on your shampoo girls as one who is a young mum said she absolutely hates working there. Wouldn’t go here!

Why sell somebody a ten year old expired product? Paid 25$ for a conditioner. When I went to use it at home, the pump was not working. Saw that it was made nearly ten years ago. (2013) I wasn’t offered a receipt. When I called to sort out a refund, I was told the boss would get back to me. It has been more than two weeks and still no call. I don’t understand why you would have stock that is over ten years old.

i think no words are needed left is what it should like, right how I walked out, needless to say I am in tears, with mid 30 degrees heat I have to walk around with a wig as I am to ashamed to walk around like that or go to work, shame on La rells as they said no need to be upset it is hair it will grow, not even consider to reimburse the cost of the wig. I never will put a foot in there, very, very un happy

So happy with this place! A good atmosphere with friendly and professional staff. I was a walk-in appointment, wanted to tone my platinum/yellow home-bleached hair. Renee (I think that's her name!) toned it with a silver/grey that looks awesome. I then had it washed and blow-dried by 2 other friendly staff. Overall very welcoming, professional and affordable. Definitely recommend!

I have been going to different hairdressers for my hair and never been happy with the colour. I spoke with Nancy she told me what she could do for my hair and did what I wanted. I’ve never been more happy with what she did. Thanks Nancy your a great hairdresser. My overall experience was great very friendly happy place and everyone was happy to help.

Got a wash and blow-dry here recently. Overall great experience. Such friendly staff too! Loved the job they did with my really thick and frizzy hair. Compared to other hair salons I've been to, Hair Happens has done the best job by far. My hair was also done by a hairdresser named Jaz, she was the best! Couldn't have been more happier with my hair.

Worst hair cut ever. Waste of money, time and of course waste of your hair. I asked for layers, hairdresser said your hair very long, need to go low with length for good layers, i agreed. She just chopped my hair. When asked for layers, she said oh that’s all with layers. Highly not recommend place for hair cut.

My son had an appointment on Saturday 24th of December for a perm it looked good at first but than the next day he was complaining of a sore head and got sick went to hospital he had chemical burn from his perm he ended up shaving his head and wasted $120 I spent for him to get it happy with the service one bit.

Thank you so much to Nancy who styled my hair on Thursday. It’s really hard to find a hairdresser who can work with thick curly hair. She managed to do an amazing job on my hair and I thank you so much Nancy. Love my cut. Ur also a brilliant person with excellent customer skills. I rate this place 100/100..

Wouldnt waste your time, everything requested was an issue to the woman, she also felt it important to keep asking personal questions regarding my hair. Never felt so belittled or disgusting in my life. When you’re paying top dollar just do your job, you shouldnt have to leave feeling judged.

I have never been so completely content at the end of a hair appointment. Everything was perfect, it was all beyond amazing! Jess did an amazing job and all the staff there was so friendly. A great place to spend a day getting your hair done. I can’t believe I ever went anywhere else!

Hair on point! Staff are friendly, salon is spotless and they run pretty much on time so I've rarely ever had to wait. Charlie and the team should be proud of the culture they've created and what a great atmosphere you feel as soon as you walk in. 10 out 10 experience …

Charlie is the best thing to happen to the hair industry... he is the next Australia’s got talent.... he cuts colours and sings .... Always love coming back to Charlie .... he makes you look beautiful and feel good about yourself.... Get yourself to Hair Happens!

Brought in 2 kids (3&2) for their first proper haircuts, and it was an amazing experience! They were able to be distracted, and even seemed to enjoy the experience. Would recommend for kids especially, I also had a haircut and had some great banter.

The worst hairdresser, (pink haired), I’ve ever encountered. Total waste of time and money. She claimed that she restyled my hair and charged more, but excuse me? It is exactly the same style except the length. Even one star is too much for her.

Always my go to hair dresser when I want a simple cut/blow dry or a huge change. They always get it right. Teigan is my hairdresser and she's always so polite and helpful and always listens carefully to what you want to do.

I went here at 9am on 1.8.23 to ask about services. I spoke to the sole hairdresser on duty. Found her to be surly, unhelpful and unprofessional! Terrible first impression & will not recommend this place to anyone!!!

I went in today as a walk in to get balayage. My hair looks lovely, I'm very happy with it. Staff are super lovely and happy to offer tips and talk you through the process. Thank you so much, I'll be back.

Very happy with the way Nancy took time to help me make a colour decision based on me having absolutely no idea! Her technical knowledge is terrific and price is affordable. Will be back. Thanks Nancy ☺

Rude, Loud and very disrespectful. Absolutely the worst hair experience. Staff were definitely racist and very, very rude. The worst Customer Service ever!! Would never recommend this place to anyone.

Desperately needing a colour & tidy up, I was welcomed & had a wonderful experience. Nancy chose my hair colours which I love & I came out feeling 10 years younger. Highly recommend

The colour was done wrong, they tried to re do and fix it, but still a poor job. Even staff were disappointed and said they can't put it on Instagram. 5 Hours there, what a waste!!!

These workers give off such a fun loving vibe and the quality of service is AMAZING. I live 40 minutes away from this hair salon but i’m still not going anywhere else. 10/10

I dropped in to do my root colour. They were able to fit me in quickly. Great service, great price. Best head massage ever. Thankyou for your kindness. Love the colour.

Great job as always, hate going elsewhere when they are packed out. And most of all the staff are funny, and your make to feel welcome. Love it would highly recommend.

I’ve been having my hair at this salon by Jasmine for a very long time, always happy with the results and the service and all the staff are lovely. Love going there.

Great owner always welcoming love the staff charlie is so down to earth and funny great day at hairdresser.love going there.my hair is always beautiful.

A great day spent at hair happens.Me and my daughter's hair done nicely.all the ladies are so helpful and friendly.satisfied.totally recommend.

Went to get my hair done - root bleach, wash, blow dry and trim and I’m so happy with the results! Thank you everyone at HairHappens :)

Been going here the last 8 years! I’m no longer a local but refuse to go anywhere else. Teagan is a personal fav there. Amazing work

I walked in without an apportionment for a blow dry. Sevan was super professional and I was very happy with the result. Thank you!

Tegan did an amazing job of my balayage today. I’m a very happy client will definitely return. Highly recommend Tegan.

Got Nipples pierced. Was really friendly, gentle and got them perfectly done. Couldn’t be happier!!! 10/10 recommend

Been getting my hair cut here for two years, a wonderful team of people I would recommended this salon to anyone

This people are awesome and very friendly people I love my hair colour and cut thank u again from wendy mae rout

By paying the money they asked for the little work they did on my hair I actively participated in my own rip off

Excellent service and exceptional colour service for my long hair. Always a coffee and a smile from the team.

Love this place, the owner is so nice and friendly and Tegan who does my hair always does a fantastic job!

I got my hair done on Friday and they were all so lovely I'd definitely be going there again …

Always fantastic service. Couldn't fault them. My only go to place for my daughters..

The people are nice and fun to talk to also they did an amazing job with my hair

Lovely, welcoming and friendly staff. Charlie a hoot. Great service provided.

Best people to see to get your hair done. Friendly and great with kids

Best hair salon around I recommended....so professional and friendly.

I always get a good trim here. Once a month. Great barber!

Great staff, fantastic pricing. Love coming here. …

Highly recommend this place so professional and talented

The Grubs A NO Voter, Probably A Flat Earther Too.

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