Sat morning, rang from 11.10, 11.15, phone constantly engaged. Rang at 11.33, recorded message says they’re closed, Sat hours close at 12, so they should still be open. Your website google overview says Sat closing time is 12.30. Plus some Drs there are not as great as they seem to think they are -

I have been there for almost 4 years; always the same issues: my Medicare is not in the records. The older ladies at the reception are not really polite or helpful and always lost in what they are doing. Waiting time for your appointment around 40 -60 minutes my experience is very puur in general.

If I had not been seeing the same doctor for over 20 years, I would have changed surgeries since Health Plus took over. My doctor and the nurses are great. But the health centre is now owned by a for-profit, for-shareholder company now and the atmosphere is no longer about community care.

Really not happy. My 2 year old cut her head open it it took the doctor 1 hour before see would even look at her to tell me if she needed to go to hospital to get stichers. 15 people were seen while I was kept waiting. What happened to caring for kids first

At 4:30pm, we rang up asking to get my mother a few stitches in her eyebrow after she had a seizure and fell over (suffers from epilepsy). We live on the same road as this practice, and they told him "we are closing up soon, take her to the

I had to re-arrange an appointment for my boss who is overseas at the moment and as I waited I read these reviews. I can say from my 1 experience on the phone with the receptionist, she was helpful, listened to me and re-arranged my bosses

The receptionist Rhonda, is incredibly rude and unhelpful. The clinic had to cancel my appointment today (which I made over a month ago) for myself and two children. I completely understood and appreciate these things happen. When I tried

My 4 year old fell over and spilt her chin open today, we are new to the area and I called this practice as they were just down the road. The receptionist Marg was very lovely and helpful and managed to squeeze us in right away despite

I have never encountered such difficult and unhelpful reception staff. I used to work at a medical centre many years ago and I understand how hard it can be and how difficult patients can be so I always try to remain calm and friendly

The receptionist on the line today was extremely rude and pushy. She does not want to listen and was demanding for information. If you work for a medical practice I think it’s very important to have empathy and patience. Disappointing.

The Receptionist is incredibly rude !!!!!! I called to get my 2 year old son in to see a dr and they only offer telehealth calls initially and then afterwards you have to go in and have an actual consult. My son usually sees the most

So grateful to see Dr Wu. She is so thorough and really listens. Also praise to the staff on reception. The amount of calls they get through in the space of minutes is insane. They do a great job and are very patient.

The rudest place I have been to. The blond older reception ladies are extremely rude, confrontational and arrogant. I was abused in front of everyome for answering the phone to my sick mum. Now

The reception in this centre is a joke. Waited 1/2 hr for the 1st appointment after lunch and walked out. No sign of a nurse. All i needed was a vaccination. Will get it done at the chemist.

Everytime I call this medical centre even as soon as they open they are always fully booked. The receptionists are very blunt and unhelpful

Those who have had rude experiences must have been on crack or cocaine....been with these Doctors since 1996....never a bad experience....

I have always found the staff to be courteous & polite - even when they are busy dealing with phone calls or other duties at hand...

Dr Dina has been the most beautiful and helpful doctor. Thank you so much for being so attentive, compassionate and professional.

Always great service recognising the needs of the needs of the patient while balancing the needs of others !

Unbelievably rude phone staff. Consistently bad tempered, abrupt, unhelpful and rude tone of voice.

Rude reception. No empathy.. Looking at reviews majority have stated the same. Disappointing.

Fabulous GP, super efficient, professional and friendly front desk team.

Very professional and caring staff.