Heatherly Design Melbourne Showroom is a Bedroom furniture store located at 1443 Malvern Rd, Glen Iris VIC 3146, Australia. It has received 65 reviews with an average rating of 4.9 stars.
Monday | Closed |
---|---|
Tuesday | 9:30AM-4:30PM |
Wednesday | 9:30AM-4:30PM |
Thursday | 9:30AM-4:30PM |
Friday | Closed |
Saturday | Closed |
Sunday | Closed |
The address of Heatherly Design Melbourne Showroom: 1443 Malvern Rd, Glen Iris VIC 3146, Australia
Heatherly Design Melbourne Showroom has 4.9 stars from 65 reviews
Bedroom furniture store
"Highly recommend Heatherly Design if you’re considering investing in a beautiful, custom made bed or bedhead"
"We absolutely love our bed frame and headboard"
"We can highly recommend Heatherly Designs"
"So happy with my indigo velvet bedhead and bed!! Fantastic staff, very understanding when I had to reschedule because someone in the family was unwell"
"Note: If I could give 3"
Highly recommend Heatherly Design if you’re considering investing in a beautiful, custom made bed or bedhead. I have only ever had Ikea beds and felt it was time to up my game and get a real, king sized, custom made bed. I couldn’t be happier with my Rupert bed and bedhead. Everyone in the team is extremely helpful and really knows their stuff. I’m a very indecisive person but Rochelle was wonderful and helped me with my fabric choices and guided me on the height of the bedhead and bed. I am thrilled with the final result and the team even assemble the bed for you when they deliver it. Thank you Heatherly team for giving my cosy space that wow factor and making me want to spend more time in bed! I will definitely be recommending you to family and friends.
We absolutely love our bed frame and headboard. Gorgeous fabric and quality. In the showroom in Sydney, we had great customer service. However, on the phone we received very rude customer service. The women we spoke to always seemed frustrated with us, and had a lot of attitude. We had spent over $5k with the company and requested samples of wood so that we could decide on bedside tables which would have cost another $2k… they charged us $50 for the samples and were so rude about it. We expected kindness. It doesn’t take a lot of effort to be nice to customers. Their rudeness takes this 5 star review to a 3.
We can highly recommend Heatherly Designs. We ordered a bedhead and the customer service and support we received have been second to none! So happy with our new bedhead - the craftsmanship and fabric are exceptional and the delivery guys where fab too. Couldn't fault them or our experience. If you want something that is tailor made and of the highest quality - this is your go-to team. They bent over backwards to ensure we were happy and achieved what we wanted to achieve. Thank you Heatherly Team!
So happy with my indigo velvet bedhead and bed!! Fantastic staff, very understanding when I had to reschedule because someone in the family was unwell. No pressure during the designing consultation. When the bed finally came, it was built within twenty minutes, no mess, no drama. Delivered exactly on time. They even helped us carry our new mattress up the stairs because the Forty Winks drivers were not able to carry it!! Very professional, can’t wait to deal with Heatherly again.
Note: If I could give 3.5 stars I would. Bedheads and bed bases look and function fine but the prices are about 20-40% too high for what you're getting with competing companies in consideration. I understand increased profits and revenue is good but if everyone has that mentality, where does it end? Basically where we're at now, unreasonable levels of inflation caused by a chain reaction of greed.
Loved my experience with Georgina choosing materials & designs for our bedheads! She had already pre picked some fabrics for our appointment with the brief information I had given when I made the appointment on line. So, so happy with my choices, stepped outside my usual safe selections and cannot wait until our bedheads arrive to see the end result. Highly recommend ♥️
All our beds are from heatherly designs. They are stunning and the craftsmanship is far superior to any other bed I've seen. Staff are so patient when I've been deciding on colours and styles. We decided to go with double beds for our young children so they can grow into them. I'm so glad we did this as we will have these beds for many many years to come!
So glad I purchased my bed head with Heatherly Design, it looks amazing in my bedroom and is top quality. The customer service was brilliant by Michelle and Fiona - both incredibly friendly ladies. The advice I received on choosing the colour was spot on. I will definitely be back to buy a bed head for the next room in my house. Thank you so much!
Georgie and the team at Heatherly Design couldn't have been more helpful or professional. They helped guide me to a design that would compliment my chosen fabric. I love my new bedhead. It's perfect, and it's a one-off. I'm so glad I went to Heatherly Design instead of buying "cookie-cutter" at a retail outlet.
Fantastic service from Rochelle who helped us in the decision making process for our new bedroom. She was so helpful and knowledgeable making the process easy and stress free - we walked away from the Heatherly showroom in Melbourne confident that we will end up with the bedroom that we had imagined.
I love my gorgeous bedhead! Beautiful custom made bedhead using vintage fabric that I supplied. Fantastic customer service, very patient and extremely helpful with my long list of questions. Smooth easy transaction and no hassle delivery to Queensland. Great value for money. Thanks Heatherly Design!
Our new Heatherly Design bed arrived a couple of weeks ago (the day we moved into our new home) and we absolutely love it! Everyone that has been to visit has asked where it's from - it's simply beautiful. Thank you for producing an excellent product and also for the wonderful customer service.
Thankyou so much to Heatherly Design for offering such a beautiful and personal experience. I'm so involve with my bedhead, I purchased it for my 21st birthday, and they acknowledged this by giving me the best price and free cushions, I can't thank them enough!
Wonderful and so convenient being 3hrs away from the show room having a full comprehensive experience virtually was super important to allow me to see all designs and choices of fabrics available & Georgia was lovely down to earth & great knowledge …
Superb service. A vast array of spectacular fabrics and bed frames to chose from. Australian construction and local delivery and installation available. The team at Heatherly Design fill a gap in the market; high quality, bespoke bed designs.
I love my custom bedhead from Heatherly Designs - I dont know why I waited so long to have one! It looks like it belongs in the room and frames the bed beautifully whilst the Belgian linen in alloy grey is soft and dreamy. Thank you! X
Such great service and made the whole experience of buying our first custom bedhead a breeze. The quality and style is immediately noticeable when compared to the cheaper options out there. Well worth the investment, we will be back!
Rochelle was incredibly helpful, practical & stylish with her advice. Within the hour I had the style and fabric for the bedhead chosen, it was an incredibly streamlined process and I will certainly seek their advice in future.
I love my bedheads! The staff were so friendly and helpful, nothing was a problem. I supplied my own fabric and everything ran smoothly, the bedheads are exactly what I had envisaged. Thank you Heatherly so happy.
Thanks Heatherly for the excellent service & quality bedhead. Your communication was excellent, you were on time. Delivery was professional. I love the matching valance you offered. Thanks so much. Skye
I have just purchased my 2nd bed from Heatherly Design and I am so thrilled! From choosing fabrics and design, the team were outstanding. Special thanks to Fiona! Highly recommended …
I made an appointment with Rochelle. I found her customer service to be excellent. She listened carefully to what I was wanting and proceeded to guide me towards putting together my brief.
A fantastic consult that helped me get very clear on the fabric and style I want to go for. Vanessa was so Insightful and generous with her time and advice. Thank you so much.
Absolutely love the assistance and friendless I received from heatherly designs. Our video consult was great from start to beginning and I cannot wait to receive my new bed!
We had a great experience selecting our bed style and fabric with Rochelle. Rochelle was very patient with us, and made suggestions to suit our style and colour preferences.
Absolutely beautiful Bedhead and shoebox, Fantastic service. The team made sure that the Bedhead would fit the bed perfectly and could not be happier with the final product
Wonderful super helpful and friendly staff. Gave me colour ideas for bed linen on the new headboard I have just ordered. Colours I never thought of using. Thanks :)
We bought a stunning bed from Heatherly for our daughter. The service in store was great, the delivery was on time and we would not hesitate to recommend them.
The sales consultant listened, and went out of her way to solve any minor issues I had working through the process. I can’t wait to see the final product.
Knowledgable and friendly customer service. Loads of gorgeous materials to choose from. This will be our 4th Heatherly design addition to our home.
Great service. Looks great! Really comfortable bed. We have three beds from Heatherly. All different and all amazing. They won’t dissapoint
A Beautiful showroom. Georgie was so helpful and warm and welcoming. A wonderful experience. Can't wait to get my bed and bench.
Rochelle, was knowledgeable & great with understanding the type of fabric I was looking for. Thank you for your guidance. Helen
Beautiful bed head. It was the finishing touch to our new bedroom and looks stunning. Great service too. Thank you Heatherly
The bed frame made for me was fabulous. Fantastic communication and workmanship. Beautiful fabric choices too.
Could not be happier with the first appointment and the recommendations made. Very happy customer.
Lovely showroom and helpful advise - worth the trip if you are considering buying …
Very pleased with out new bed. Entire process was very easy. Very professional.
Very professional and knowledgeable. Thank you for your help Fiona.
Georgina was extremely personable and helpful.
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