What a dreadful place. The rates were mediocre, the availability of cars were substandard and the poor excuse that cars weren't wash and ready due to the business credit card not being readily available is ridiculous. Try another location and maybe your needs will be met. Unfortunately, this location sucks. Cheers all!

I was charged an extra 20 dollars for returning the car a few minutes late. I only discovered that by looking at the receipt no one apprised of this unnecessary surcharge. other than that the service was bad it took forever both to take out the car and to return.

I called this location in Brooklyn on Remsen Ave Due to the issue with my Rental car from Hicksville & when I got there she opened the door I pulled the car into the building & she checked my car & inspected it & she saw what I meant the

Went to return the car at this rental location and customer service associate was Very Unprofessional and had the most attitude which was uncalled for. Than states i did not return the car back with a full tank and i know for a fact i went

Even though the customer service was ok the situation in all was HORRIBLE!!! They have one young lady working by herself and you can tell she needs help. I reserved a a full size car. When I got there and mentioned to her that I wanted to

I rented a car almost a month earlier and when I arrived on the day of my pick-up as soon as I walked in they told me they had no cars. I was disappointed at that, but they got me a Lyft to another location which was great, but it took me

Worst renting company ever. Firstly they do not give you all the information before you come in. When I reach was told my mom could not pay for the car for me. Then if using a debit card you have to book 24 hrs in advance so I had to come

I don't know what's the problem with Hertz rental they always have an attitude no matter where you go even this one. You reserve a car online and when you get there there is no car that is what happened to us. No I will not recommend this

Horrible experience at this location. I arrived at the drop off location a few minutes before they closed, just in time. The employees closed the shop front down so it appeared that they were fully closed. I was on the phone calling

Bad costumer service and not honest at all!!! they lead me into a terrible situation which got me to tow my car and not have a rental for the day!!! Lost so much money because of this!! Never again going there!!

Rude rude rude! Called to check the prices of rental vehicles for my insurance claim. The representative on the phone was rude with no clear instructions and when I politely

Horrible service. We returned a car had to wait approximately 40 minutes, couldn't get a receipt. Printer wasn't working, computer wasn't working, never again!

Nat was absolutely amazing and accommodating to my family needs and went above and beyond to make sure we were taken care of and had access to a vehicle.

The location was permanently closed with a note on the window to drive to another location 20 minutes away. HERTZ has dropped their quality.

Car has not been washed brake pedal loose lot of scratches on vehicle. If I did not have this emergency I would not have rented this vehicle

Was there today and was served by ANDREW NICOLAS a great guy, no long waiting and got a good and clean car. Thank you, hope to come again

i found jasmine and the other staff member to be very nice.she got me in and out fast and even gave me suggestions on cars to rent.

Terrible place they don’t have cars available and they are just terrible pls don’t waist your time and money don’t rent by them

They were really nice and patient with me. My car got hit and ran and I was not in the best spirt. I recommend 100 percent.

Worst place to rent. Had a rental for the weekend and the exterior got dirty from mud while driving

a second time I didn't get my car . I've never recommended that location if u have choice move over

Location had a sign stating it was closed and to go to park slope. Website still shows it as open.

AAA members awareness. Have a AAA membership which offers 10%off plus waiving the underage fee,

Horrible customer Service. Whole staff with attitude. Do not come here to return a vehicle or

Didn't have a an issue with the workers. They were pleasant, hope it stays that way.

Even though i did not rent today i will young lady ciara very nice and helpful

Extremely slow but at least most of the people that work there are pleasant

Great cars n great customer service..Thank you Brandon !!! Blessings

Clean car and covid compliant. Staff was very nice.

Very rude service do not go there