Hiller Plumbing, Heating, Cooling & Electrical is a Plumber located at 915 Murfreesboro Pike, Nashville, TN 37217. It has received 7880 reviews with an average rating of 4.8 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Hiller Plumbing, Heating, Cooling & Electrical: 915 Murfreesboro Pike, Nashville, TN 37217
Hiller Plumbing, Heating, Cooling & Electrical has 4.8 stars from 7880 reviews
Plumber
"When it comes to all-around service, Hiller stands in a league of its own"
"Update: Our home was re-plumbed by Hiller the end of October 2022"
"They were wonderful"
"Hiller does a good job and their techs are always kind and professional"
"The young man was very professional an attentive to our request"
When it comes to all-around service, Hiller stands in a league of its own. From plumbing emergencies to electrical installations, they have consistently demonstrated a level of professionalism and efficiency that's truly commendable. I recall the Sunday when my basement was flooding due to a collapsed pipe. Hiller was quick to respond and even quicker to devise a plan, fully restoring our water supply in less time than they initially estimated. Their proactive communication was just the icing on the cake, making us feel at ease during an otherwise stressful situation. Moreover, the technicians, especially Allen and Daniel, have been fantastic. On one of the hottest days of the year, Allen was working tirelessly in our attic, not just doing his job but going the extra mile to clean up after. Daniel, meanwhile, was a true problem-solver when it came to identifying and repairing a leak. His patient explanations helped us understand what was being done, making us feel part of the process. I'm equally impressed by the email and call updates I've received throughout my experiences, courtesy of Steven, Scott, and Chris. It's rare to see a company so focused on keeping their customers in the loop. Not to forget technicians like Joshua Cook and Jordan Brown, who not only addressed our immediate concerns but also advised on preventive measures and future upgrades. Last but not least, the customer service from start to finish has been nothing short of amazing. The convenience of online scheduling and real-time updates (kudos to Nicole and Chanel for their professionalism) made each service call feel like a well-orchestrated performance. If you're in need of professional, timely, and courteous service, I can't recommend Hiller enough. With a team that's committed to exceeding expectations, they're the only ones I'll be calling for future home service needs. Thank you, Hiller, for being a company that genuinely cares about its customers. Looking forward to my next exceptional experience with you.
Update: Our home was re-plumbed by Hiller the end of October 2022. As of mid-January 2023, management has been in contact with us and they have inspected work that was performed by their employees (1/12/23); they have rectified all known plumbing issues (1/20/23). Unfortunately, the excessive drywall damage and damage to washing machine is our expense. I modified review from 1-star to 3-star. ******************************************************************* “Happy You'll Be or the Service is Free™.“ Not true! We have used Hiller in the past and have been pleased with their service. Hiller had done their annual plumbing inspection and never once stated their concern with the NIBCO, Inc. piping until the last leak occurred. After research, we discovered that there was a class action settlement against the manufacturer (NIBCO, Inc.). We knew the plumbing had to be replaced. We contracted Hiller to re-plumb our home thus removing the NIBCO, Inc. PEX piping. Numerous requests have been made for senior management to contact us to no avail. Not all of the NIBCO tubing was replaced, unnecessary drywall removal/damage, excessive drywall cutting, drywall debris left on top of upper cabinets, damage to top of front load washing machine & the list goes on! Please note, I only attached photos from one room…the laundry room. Now multiply that damage to three bathrooms and a kitchen.
They were wonderful. Chandler came out to do yearly inspection and everything was good. He was very nice and opened up the whole unit and said it was in good condition. We have a 2 visit inspection agreement with them to keep unit in proper running condition. He also went under the house and noticed some plumbing issues. He notified Anthony at Happy Hiller to come out and inspect what was going on. Anthony was wonderful and was here in no time flat. He's been here before to replace plumbing in bathroom. He showed me the Drainage Pipe that was not secure and had duct tape around it. And the intake valve needed replaced. He fixed it quickly and knows his stuff. Was with the work and service so I signed up to have plumbing inspected. House has put in it's time but need to keep it together. I've even had electrical work done by them, very good job. Love it. Thanks Hiller. Glad they have professionals working for them.
Hiller does a good job and their techs are always kind and professional. I didn't give 5 stars because the pricing is definitely high, and it was a little silly when the tech opened my outdoor fan unit to show me the caked dust/small debris over the filter, which was causing the fan and air to blow much slower. All it needed was to be sprayed with water, or gone over lightly with a wet rag over the coils (like a radiator coil). He could not do this for me without charging another $200. It was one flathead screw, already removed, panel off to show me, and he was holding his impact driver to cover the filter back up. That one was a head scratcher as it would have taken him literally 2-3 minutes to clean it off and took longer to explain it to me and remove the metal grate for me to see and then screw it back in, then it would have to simply clean it the first time he opened it. Odd.
The young man was very professional an attentive to our request. What was unusual was the lack of knowledge of the existence of a filter to the air conditioning unit. We were told that your company did not handle filters, and that is ok. Nonetheless, it seems unusual that when this type of service is done, the knowledge of a filter is not known. The customer should be advised of the need for replacement or not. A filter is an important part of the correct functioning of a unit, a lack of knowledge brings some doubt to the correct completion of the service. If we had not stressed the point that there was a filter attached to the air conditioning unit, we would have had an inadequate flow of air on a real hot summer’s season. Please note that we are very happy with the man who did the service, and would be happy if would return. Perhaps, a little training on filters would help.
This is probably the 5th or 6th time we’ve used Hiller, from small faucet and toilet repairs to big plumbing repairs. The repair people are always, communicative, knowledgeable and courteous. Awesome communication starts with the first phone call and continues through the whole process. Yesterday we had a window of 3-5pm and received a call letting us know our assigned repair person was going to be delayed as the prior job and repair was more involved than originally anticipated. Then, and this is what I loved, they told us the new window would be 4-6pm and ASKED us if the new time worked for us or would we need to reschedule. They gave us a choice, instead of just making us wait. Delighted with communication, repair recommendations and execution.
Happy you will not be and the service will not be free. If you value your time, money, good communication, and a company that will respect your property I would highly consider using another company. If you want a salesman to use fear tactics to talk you into spending a lot of money for their services and you don’t mind being disappointed with the end result, this is the company for you. In case anyone’s following… though Hiller responded to this review stating they would reach out and take corrective actions, they have not contacted me. I would encourage anyone who reads this to choose another company. If you choose Hiller, I’ll be here to commiserate with you once you have a personal experience with them.
Hiller is awesome. I've never dealt with an employee who wasn't friendly, professional, and super helpful. I'm on an extremely low budget, and Hiller has gone out of their way so many times to help me cut costs or even give me some services for free. You would think that if a company was cutting costs, they would also cut the quality of service, but no! They've given me the same high quality service they would give anyone else. I also get an education when their techs come out. They explain what they're doing, how things work, and they don't even act annoyed by me asking them. Great people, great service, and compassion for people in need? What's not to love? ❤️
Ask for David Cunningham by name. He spent a lot of time going through options till we found what would work for my situation. After I made my decision the install crew was out the next day . They corrected flow problems from previous installs, moved the heat pump away from the door so I wasn't smacking into it and placed it on a small elevated base. A lot of these things add up to a much better experience. Do yourself a favor and make sure Hiller is one of the companies you are reaching out to for your HVAC needs. No idea what they are feeding the employees over there but they really are a happy bunch who are knowledgeable, courteous, and will do you right.
We've used Hiller several times now, and they have always been phenomenal, so I figure I owe them a good review. Lol. This past Monday, we had our hot water heater replaced with a tankless one, and our pipes redone. Hiller was precise in their estimate, timely, knowledgeable, and made sure to leave our home as clean as they had found it. After the job was done, we were received a gift card from Hiller, that was totally unexpected and extremely generous. I was very happy that we were able to request our technician, and got to work with Tyson again. I look forward to working with them in the future, but hopefully not the near future!!
I was very pleased with Happy Hiller! I used the online app to schedule on Sunday, and the first available was Tuesday. But On Monday morning I got a call for an opening that afternoon! A plumber and his apprentice came on time with plenty of notice, including a picture so I knew who to expect. They diagnosed and fixed the problem within 90 minutes, and they were so nice! They had a good sense of humor, excellent technical skills, and left the space free of debris or mess. The cost was explained and reasonable. It was as good an experience as anyone can expect to have with a malfunctioning toilet! Thanks Steve and Stephen!!
Hiller was able to schedule an electrician quickly to come out to fix damage that was done by an installer that was out to supposedly install a dishwasher. The electrician came out, arrived early with my permission, did the work quickly and was very thorough in the work that he did and explained everything that he did so that I would understand it and could guide the person who would come out next to finish the installation. I recommend Hiller with no reservations, they were professional, worth the money, friendly, and thorough, and now I'm not worried about my house burning down while I'm sleeping.
Everyone was very friendly and kind throughout the entire process. My heat pump stopped working and I was very thankful that they were actually able to come and take a look at it the same day. I called three other companies and all were a multiple day wait. Zach was the technician that fixed the heat pump. Somehow both of the outdoor circuit breakers went bad and needed to be replaced. Zach explained everything he was doing and everything he found. Hiller will be my go to HVAC company in the future. I won't be calling multiple companies again. Hiller will be my first and only call.
Had them come out to snake my kitchen drain. $300. Tech said, "Well, I did the best I could." One month later, drain doesn't work. Told the pipes were cast iron...which, I suppose, negates any expectation of doing a good job. The cast iron section is about a foot long elbow. Called and told it would be another $300. In years past, the tech has gotten under the house to attack the elbow from both directions AND snake down the rest of the PVC. And, if we are careful, the drain runs for a good year. Not this go around. Not happy. Not free. Not good value. Piss-poor.
Friday of Labor Day weekend, I called @ 4:30am & scheduled appointment Saturday. The 2 technicians (Jerrit & Derrick) arrived & showed up on time given, Diagnosed the issue told me my control board was bad & they would have to order the part is not a everyday carry or have on hand part next business day they was back explained & described step by step to me what they was doing & gave me some knowledge on the unit I had. The service was great & friendly, they was also experienced on the work they was doing. I would recommend Hillers & those 2 guys for sure.
I can not say enough wonderful things about the service Hiller provides!!! I use them for everything!! This time it was installing a chandelier. I called in the morning and they came out to install within hours of my call. I had just received a new rug from UPS that was going in the same room. The technician immediately jumped in to help me move the table and get the heavy rug put into place. Helping me measure to make sure it was in the perfect spot! They go above and beyond every time they come!!! I could go on and on!!!
Blake ran into a couple of issues with my old water heater. What I really liked about his work under this circumstance, he worked the process. Meaning, he took the next appropriate step. When that step didn't solve the issue, he went to the next best step that did work. There were a lot of extra steps getting the old water heater out and the new water heater in, one being taking off the door to the closet where the water heater stays. I appreciate Blake's work effort and craftiness to get the job done. Well done!
I try to prevent problems that could pop up in my condo so Hiller does routine periodic HVAC inspections, and now electrical inspections. I am pleased with every service provided. The technician shows up on time (Hiller always confirms beforehand and sends texts with the name and picture of the tech when they are on their way) and they are professional and can explain what specific actions they are taking. Of course this maybe costs more than other companies, but the service provided is first rate and guaranteed.
I was quoted over $600 to install one electrical outlet in the unfinished storage area under my stairs. There was already an outlet on the other side of the wall that the electrician could tap into, so it wasn’t a complicated job. When I expressed my shock, he went outside to talk to his boss and miraculously came back at $300, half the price! Still on the high end according to average costs for the installation of one outlet in Nashville. I had him do the work, but I will never use this company again.
The professionalism of this company and technicians is nothing short of amazing! I mean you can track when your technician will arrive at your home. In a text message you received a photo of the technician. Once he arrive he immediately introduced himself and placed foot protectors on before entering my home. Explains everything, asked if there are any questions and proceeds to do an outSTANDing job. I highly recommend this company and please enroll in one of there three choices of maintenance plans.
Everything was great, very quick and easy. My only complaint was the lack of cleanliness of taking our old toilets out. I know my house isn’t the cleanest, I work full time and I am the maid as well, lol. I don’t feel like very much care was taken on keeping the nastiness of my old toilets from getting on other things. They were each set on a nasty old rag that the technician picked up and set on my sink counter (super yuck!!). But everything else was done quickly and I’m thankful for that.
My AC went out and I had called Hiller just from seeing them around town. The woman I spoke with on the phone was so nice and helpful, she was actually able to get me a same day visit from a technician. My technician arrived right on the dot at 3pm in the 3-5pm window and he was so respectful and nice. He walked me through everything he was going to do and what it meant. He gave me recommendations for future visits and was very nice! I ended up signing up for the Happy Hiller Club, too.
On Sunday, 8.20.23, we had to call Hiller due to plumbing problems...basement flooding out every time water was being used. They came out and discovered The cast iron pipe collapsed under the stairs in front of the house & said they could come back Monday morning to fix it but we could be without water for 48hrs. They arrived Monday morning around 10am and was completely finished by 3:30pm & we were able to use water! They are always very nice and respectful and do a wonderful job!
They were wonderful and I would highly recommend. Scheduling online was easy. They even called to let me know the technician was running a little behind and would arrive at the later end of the window given. I thought that was above and beyond given the fact he did arrive within the window. Jordan was nice, professional, and immediately identified my issue and had it fixed fast. Every step of my interaction with Hiller was excellent. Thank you for fixing my leaking toilet!
I hope we will feel better about Hiller as our one year contract continues. Over the last two days they have inspected our HVAC and our plumbing. Each day the technicians did a sales job on us. Their prices are very high. I felt one salesman was disrespectful to me because I was a woman and he was putting pressure on me.The work they did seems fine. Time will tell. The bid they gave me for a tankless water heater was 38% higher than the one I purchased with installation.
We placed a service call to replace a bathroom sink that was dripping, and the faucets no longer worked properly. The main serviceman today was Greg Pontius. He arrived during the estimated timeframe and was extremely helpful in getting the supplies we needed for the job and explaining warranties, costs, etc. He was so nice and very dedicated to a couple of other small jobs we needed. I would highly recommend Greg anytime you need a repair or service call from Hiller.
When my hot water heater went out, I wasn’t sure who to call for help. I’m so happy I called Hiller. Jordan Brown was the technician who installed my new one, and he was stellar! Arrived right on time, was super kind, answered all of our questions, and made us feel so much better about the situation. He installed our new tank within a few hours! He was really a pleasure to work with, and I’m thankful Hiller and Jordan were able to help at a moment’s notice.
We had a jumbled mess of an electrical circuit installed by someone I thought knew what they were doing. I tried to find and fix a short that kept occurring but finally realized that I needed some professional help. We called Hiller and they sent a technician named Roy. This polite and friendly young man worked with me to uncover the problem and he re-wired everything perfectly to my complete satisfaction. Thank you, Hiller for sending Roy, he was amazing!
It was a holiday weekend and it was impossible to get a hold of anyone but HIller not only answered the phone but had someone out to my house within 5 hours!!! Once Isaac showed up, he quickly found the problem with the water heater. He removed the old unit with a sense of knowledge and professionalism. He quoted a price to replace the unit that day, on a Sunday!!! Unfortunately, one was not available at the warehouse and we both were truly disappointed!
Dylen replaced a 3 handle faucet in shower with a single handle faucet. A stem broke in one faucet and was stuck in there. So glad I didn't have to hire general contractor to do prep work. He cut the tile wall himself and didn't need to replace any tiles. Cover plate covered the hole in wall. He did excellent job. He cleaned up after himself very well. Very professional. So happy with the work. I will do future business with Hiller for sure.
Online booking convenient and super easy. Consultation with Dondi Hood was great, he really took his time to explain things and work with my budget. Had the entire house replumbed and the technicians and workers were incredible; especially appreciate Gary and Vadim who worked hard to make things happen quickly, were very respectful and friendly, and took the time to explain the process and answer my questions. 10/10 would recommend
Excellent work! Not only did the technicians do a great job replacing a bunch of old cast iron and lead piping - including the main stack (old and new pictured) - they also walked me through their plans beforehand, complications and solutions throughout, and the all various components of the replacement/repair afterwards. This was a really big job, but the replacements/repairs were done efficiently and function perfectly. Well done!
Today we met Jenifer Kidd that works for hiller, it started with a plumbing check up and went through the house and fixed all that was needed, then we had a cracked pipe in the garage and we ask if this could be repaired and make it easier to get to when we need to use it! she is absolutely amazing! So pleasant to work with us to fix our plumbing needs and made it look and work fantastic. Jenifer Kidd is the best!
Hiller was great. Through every step of the process each representative was professional, knowledgeable, and had a great attitude. They were committed to fixing the problem and didn’t finish until it was complete. Customer service and quality of work was above my expectations. Levi did a great job and had the best attitude and work ethic that I have seen in a long time. They will be the only one I call next time.
I have been a customer for long time and I get AC tune up and also Heat tune up every year. Today the gentleman was here for heat tine up and I asked him how much will it cost me to replace a thermostat that I had bought. He said he will charge me $200 i thought that was way too much especially he was here already. However I have been happy with the service for past a few years but I was very disappointed today
Great experience. Even though it was a weekend, from my original call to customer service and talking with Nicole who was professional, courteous, empathetic and very thorough. Then Chanel(sp) also professional and courteous kept me informed on arrival status. The tech Daniel took his time, identified where the leak was and then explained what steps he would take to repair. Overall experience was excellent!
Once again, Hiller came to my plumbing rescue. Joshua Cook was on time, and professional. He explained every action before and during his work in a manner that I could understand. Checked other items and made helpful suggestions to prevent this plumbing issue from recurring. Also, made helpful suggestions for future updates. I’ll certainly be calling Hiller again for plumbing problems and asking for Josh.
We had two problems- a leak inside the house and a big leak outside. Outside problem required replacement of our waterline, which the team took care of in one day. Pretty amazing, and we were delighted to have water again.. The inside problem was partially resolved as good; a part is on order. We set a date for Tech to return. All three were on-time, courteous and professional in every way. A pleasure.
I’ve never had a bad experience with Hiller. This appt was no different. Everyone was very professional, knowledgeable, friendly and kind and also very helpful. They explained what was needed in detail and the process of it all. They answered all of my questions and left me feeling secure in me decision of using them. They finished the job in half the time they allotted themselves. Highly recommend.
Really appreciated Hiller sending Shane out the day before Thanksgiving to save the day! We were preparing to host guests for the holiday and our kitchen lights went out. Shane showed up, found our switches to be faulty, and replaced them that day - all while I was in the space whipping up casseroles and desserts. He was so kind and helpful. Thankful to have such quick and courteous service!
2nd time using Hiller after a great first experience. I had a dishwasher installed. The experience was excellent with Daniel. He was incredibly kind, knowledgeable, and prompt. We live in an older house, which makes projects more challenging than anticipated, and he knocked it out of the park like a pro! Highly recommended and will certainly use Hiller again in the future!
Allen, our technician, was amazing! One of the hottest days of the year, he was crawling around in our attic, trying to install new LED lights in our exam room. He was courteous and made great suggestions for efficiency. Best of all, he cleaned up every scrap of dust and material, and took the old broken equipment with him For disposal. Good move Hiller on hiring Allen!
Great service. From sales to installation they were very responsive and timely. Electrician was great, explained everything he needed to do so the plumbing crew could complete their portion of swapping an electric tankless water heater out for a gas tankless water heater. Water heater techs were awesome as well, explained everything and did a great job. Thank you!!
After some nightmare experiences with other plumbers and hvac venders holler showed up and went above and beyond to get us into a safer situation. They were up front about costs, made sure they knew exactly what was wrong before charging me and communicated. Plus they showed up quickly every single time. Will definitely be calling them in the future for our needs.
Called Hiller in a crisis, another local company had been out to my house and had not been able to fix my AC in four visits. Hiller came out same day, figured out the issue the other company had missed and fixed it immediately. Justin Woodard is who came out and he was extremely professional, talked me through everything and showed me exactly what the issue was.
Hiller is always perfect! Good service is not cheap but they make sure you pay a fair price! They are always out early and stay late! We only trust them with our electrical, hvac and plumbing. Most recently we have them move our entire electrical to bring us up to code and prepare for a garage addition. Chris, Ronnie and his team rocked it!
Phenomenal experience with Dustin! He gave me information no other tech has who had come out here for the past 7 years to the house. He replaced the heating coils in the atruck and let me know I was missing a safety switch which was not told to me prior. I’ll replace that in March. Thank you for a great job! The heat is working again.
Great service. The Tech was early and was very professional. Best thing was that they got me scheduled the next day after calling in with a heater not running and had the part on the truck to get the heater up and running in less than 30 minutes. Much better service than the previous company that serviced my units. Highly recomended.
Jason and Sophie were the technicians that resolved my electrical issue. They were professional, courteous and very knowledgeable. I especially liked the way Jason handled the situation, identifying “user error” as the cause; but he did not make me feel silly! Great customer service and I highly recommend this team of Hiller experts.
Steven, Scott and Chris have been professional and responsive in our generator project. Chris is great at keeping us updated via email, calls and site visits. Steven and Scott were experts in inspecting and completing the install another company botched. We are so glad to have contacted Hiller and happily recommend them to everyone!
Not the least expensive company, took 2 trips to complete the repair, 2nd visit was New Years Eve/Sunday. BUT.. Hiller has the best customer service, and Technicians I have ever worked with. 24/7 at no extra charge, Very impressive detail, and product knowledge. I can attest the extra mile was taken. Shout out to Tyson & Jennifer.
The receptionist understood my concern and arranged for earlier appointment than scheduled. Garrett came out, took care of the problem, efficiently and quickly, and the price was as expected, and totally reasonable for the work done. My second time using Hiller and both times were great! Not using anyone else. Thank you!!
Hiller installed a new HVAC system in my home. Their pricing was super competitive. They had a new open box unit, (because another customer ordered, but changed their mind); hence, we received an exceptional price. I love Hiller provides a photo of the service technician and text updates on the technician’s arrival time.
We have used Hiller for a new AC/furnace unit, duct insulation and most recently duct cleaning. They have been professional, thorough, transparent, friendly and great partners to handle our needs recently. Perhaps on the pricier end but the quality of work has been fantastic. Would recommend them for all HVAC services.
The technician (Chris) was an absolute professional. He introduced himself properly upon arrival and went right to work. He answered my questions honestly and provided helpful recommendations for future maintenance. I feel confident the work was accurate and complete and appreciate that Chris was kind and respectful.
This was the best experience we’ve ever had with an HVAC service provider. Jonathan Kiddoo was professional, knowledgeable and provided us with numerous options. He made us comfortable with the decisions and helped us get cool again. Can’t recommend using Hiller more. We will be long term customers. Thank you!
I have been a club member for years. The plumbers and HVAC techs have always been professional and very helpful with any issues I may have. They will explain what needs to be done and answer all my questions. They have always been good about scheduling and getting to my home in an emergency. Thanks Hiller.
There is a reason we keep coming back to Hiller! They are responsive, easy to schedule an appointment (online or via phone), they tell you when they are coming, they arrive at that time, review the scope of work, give the estimate, and perform quality work! Reliability and quality are always top notch!
Parker and the Hiller Team were great. Had the perfect balance of service and sales + he talked me through system specifics so I had a better understanding of how everything worked. Signed up for the annual HVAC servicing program to ensure we continue to receive the same customer care in the future.
Had generator work done on a Saturday by the hiller crew, they were super patient and helpful and made sure they did the job properly and did not rush through it. The father and son worked very well with each other love the fact they have family working together . Highly recommend Hiller as always
My kitchen sink drain has been really slow and I just had the Hiller $99 special drain cleaning. Nicest plumber ever. He showed me where the main water shut off was for the house, and how to turn the hot water off if we have a leak, while leaving the cold water line open. He was terrific.
Only good things to say about Hiller. They fixed a really difficult leak in some old galvanized pipe in my home. Both John and Steve were professional, knowledgeable and friendly. It even ended up costing less than they originally quoted! They definitely lived up to their great reviews.
Jeff came out to investigate and identify issues with our 3 year old system bought from another HVAC company. He was able to correct mistakes made without throwing a million different fixes just to run up the bill. He was professional, kind, and now our upstairs is cooling again! Happy!
The technician was very friendly and knowledgeable! The issues were not too involved so all was resolved in less than 30 minutes. Dylan made me aware of problems that could occur in the future and now I’m aware of what to look for. I appreciate his advice and professionalism.
Hiller has always been our reliable and honest plumbing and electrical go-to. Service Technicians do a great job explaining what they are doing and give us options with no pressure. The Happy Hiller club has been a great way on top of maintenance and is a good value.
This was my first time using Hiller Plumbing repair services and my service technician, Dylan Holcomb, kept me informed of what was needed, providing me options, and delivered quality work. Very pleased with Dylan’s thoughtful work and respectful presentation.
Jeff was absolutely amazing & so professional! His workmanship was great! Very respectful and so kind! Because of his experience & respectful help I definitely will use Hillir again. And the General Manager handled my job perfectly! Thank you again to Jeff!!!
Our water heater failed overnight. I called Hiller and Dylan arrived and installed our new water heater. He explained the problem and went to work installing the new one. He was very helpful and answered our questions. It was a very pleasant experience.
Had a new unit installed and the technicians took great pictures to show their work. Also, they went over how to use the touch screen thermostat, before escorting me out outside to view the new unit. Very professional. Happy with my choice with Hiller.
Pleasure working with Hiller on an emergency weekend electrical service I needed. Prompt, responsive, courteous, trustworthy, and quick to diagnose and fix issue without unnecessary costs. Can’t recommend more highly. Scott, our technician, was a gem!
The Hiller Company (specifically Ryan G.) was exceptionally professional and went above and beyond to educate me throughout the whole process. ....Showed up on time, and truly cared about doing the job right. I will most definitely use Hiller again!
Timely service with an upbeat take on the plumbing issue we had. Worked efficiently and helped get things in working order. Also was helpful in pointing out some previous work done by another contractor that was done improperly and needs fixing.
Christian was very profesional and on time. He replaced a faucet in my bathroom. Also John the supervisor was very quick and kind to address a small issue we had with the sink. I highly recommend Hiller and Christian! Thanks for a great service!
We had 5 different HVAC companies come out and give us a quote on a new HVAC system. Not only did Hiller come out to be the most affordable, they had the best value as well. Service was great! Hiller definitely has our business going forward.
Simply amazing work and service! The tech never gave up on the job and what a job he had in front of him. He treated it like his own home and wanted to resolve the problem just as much as myself! Thank you Hiller! Would recommend to anyone!
Professional and knowledgeable!! Honest and very ethical. Supervisor had to come answer questions about size and explained everything precisely. We would recommend Hiller to anyone. Great service. Will call them every time from now on.
Our technician was very good. He replaced an outdoor faucet and descaled our two tankless hot water heaters. My complaint is that I feel charges for services are outrageous. I will have to try to find more reasonable competent service.
I called yesterday morning about our stopped up kitchen sink and you were able to get a tech out to us by 1:00 pm. Mr. Talley was friendly, conscientious, and professional. He went above and beyond to provide us with excellent service.
This is my third experience with Hiller and they are truly one of a kind service. Bob was our professional tech that we requested back bc of his swift service and HONEST GOOD WORK!! This company is lucky to have him, he is top notch!!
Hiller is always professional and knowledgeable about the services they offer. The electrician, Ryan, was so helpful in helping us with the repairs of our older home. I highly recommend Hiller Plumbing, Heating, and Cooling services.
My tech Jonathan showed up in the time window booked and was nothing but professional the entire time. Super nice guy. Told us about some service options that we ended up signing up for. He wasn’t salesy which is why we signed up.
Another Hiller success story! Had another water problem same week. Cameron arrived and did another excellent job. I have complete confidence that Hiller will take care of whatever happens. Thank you again for such fine service.
I scheduled them to replace a $25 tub spout and they charged me $229. I felt this was too high. However, after speaking with their customer care manager he was able to adjust the amount to my satisfaction. Great job all around!
Hiller was great. I wen to several local contractors before deciding after our 20 year old HVAC went out this year. They were prompt, polite, and informative. I would reach out to them again (hopefully I won’t have to though!)
Awesome service. I’ve not had a tuneup as good as what they did today. Proof? My AC ran one hour LESS while bring the house down to night time temperature. Very impressive and a huge money saver. Thanks to the tech Jesse.
My heat went out Wednesday night. They were here yesterday morning for diagnostics. I had to have a new unit and they were back to install this morning. I am now nice and warm. Thank you so much!! The techs were amazing!
I had an issue with my hot water. Blake came out, discovered the problem right away, then did a thorough check of the hot water heater. Fast, efficient, friendly. I’m really happy with the service Hiller provides.
Blake did a tremendous job and was extremely helpful describing how he recommended to correct the issue. Quick and easy, and much more affordable than if I had tried and failed to take care of it myself. Thanks!
Bob, from Hiller, was a voice of calm in the chaos our household was at that moment. He was honest in his assessment without trying to upsell us. He definitely new what he was doing and was in and out quickly.
I had a winter heat emergency and they worked me in within 1 hr. AMAZING! I LOVE HILLER! They have the very best customer service. The guy that came to my office was so professional and just nice. Great team.
From start to finish, I was impressed! They got someone out to us the next day, took care of the problem easily and didn't try to upsell us. Very nice guy and professional. I'm so relieved. Highly recommend!
Absolutely smooth and painless! Our technician (Brandon) was very knowledgeable and professional and made the experience less stressful! Not to mention, the pricing was affordable and communicated upfront.
John was awesome. Friendly, knowledgeable, and fair. He did the work as asked and provided some extra insight in the issue. Cost for replacing two faucet stems was hefty, but that’s not on the technician.
Tech was very knowledgeable and professional. After describing our problem, he knew exactly what to check, changed out the part, and was done in less than 30 minutes. Very happy with the service provided!
Hiller replaced all my pipes and put in a new water heater in one day. They were as quick, efficient and friendly as you could possibly hope for. An excellent job all around. Highly recommended.
Dillan was incredibly helpful and fixed all of our issues. Very happy - excellent customer service! We were very happy that Hiller could resolve our problem quickly. Thank you, thank you!!
A wonderful job was done, we always do business with Hiller and are very impressed with all their work. Daniel our tech was knowledgeable and friendly. I would recommend them to my friends
Tech was very professional in his demeanor and in his job performance. Quiet confidence that makes the customer feel assured they are going to be well taken care of. Dylan was terrific!
Had a plumbing emergency on a Sunday. A phone call lead to a scheduled same day appointment. The technician Isaac showed up early and was amazing. A great relief and wonderful service.
We had our blower motor replaced by Hiller. He was very professional and fixed it quickly. Both days he was on time and even a little early. We were happy with our experience.
1127 reviews
1717 Elm Hill Pike Ste B2, Nashville, TN 37210