One of the nicest, if not THE NICEST experiences I’ve had at a hotel, and I’ve traveled to many places around the world. The customer service is truly 5 diamonds. The special note on the bed, the sleep pack with the eye mask, ear plugs, and lavender spray, the macaroons on the table, the free snacks in the snack bar/fridge area. The toiletries left my hair and skin smelling fresh and feeling soft. The bed was comfortable and the view from the 5th floor was amazing. The customer truly is top notch. I simply texted a phone number anything I needed, and someone always replied promptly. “Where are there fun places to go after the show?” And within minutes they gave me a list of places. “How about something more like a club and dancing rather than a bar” and again another listing places. I had already checked out and they recommended me a place to go eat at, and they still drove me there on the house car. Every single staff member was polite and courteous. The only door I ever had to open was the door to my room when I was the only one there. Even the water pressure from the shower head was equivalent to a fire hydrant, it was that strong and it was great. Not those mealy droplets that barely get you wet. Out of all this, the one thing that I would say that was substandard (because the hotel really sets high standards in all areas) were the towels. The towels definitely were not on the same level as the rest of the hotel. I had softer, fluffier towels from Target or Costco. It’s not that big of a deal as they still were clean and got me dry. I was just really surprised that as nice as this hotel was, I’ve used better towels at hotels rated lower than Hotel Emma. The customer service and the rest of the experience was enough that the towels weren’t an issue.
Rooms: 5
Service: 5
Location: 5

If you are thinking about staying here for a special occasion but are not sure if it’s worth it due to your budget… JUST DO IT. First of all, the staff are so incredible. They really make the stay enjoyable from the moment you step out of your car to the moment you get back in it. They seem as if they genuinely love their job and are wanting you to have a happy day too which truly makes all the difference. What is amazing about this hotel, (besides the jaw dropping food - p.s. their homemade BBQ chips are INSANITY), are all the little touches they do to make it personal and pampering. Our beautiful room was filled with handwritten notes, gourmet snacks, and celebration goodies for our special occasion (make sure to write your reason for celebrating in the request box so they know!) We wish we spent more than an hour at the pool because it was luxurious and serene but we slept in because our pillows/bed were SO COMFY. We did hang out in the library for a long time and enjoyed our complimentary drinks. And I embarrassingly cried to the bellhop guy at checkout because I had such a good time. There’s a reason this place is a five star hotel and one of the best in America. It is truly special and the atmosphere is joyful and welcoming to everyone.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic

I believe this is one of those places that's expensive just for the sake of attracting more affluent customers but in reality it's just overpriced and is a basic experience. For a $700 a night room, I expected way more. The room was small and the descriptions of it being a historical hotel just means that everything is outdated and I guess some people like to pay a premium for that. Room service left my room open twice with my bags and my partner's purse inside. After finding the door open the first time we made sure the door was closed and when we returned the door was once again open and room service left the welcome note inside so we know they definitely had entered and didn't close the door. I will say that the area in front of the hotel looks very nice during the Christmas time as most of the trees are lit up. I'm not rich, so maybe I just don't understand something here but I definitely wouldn't recommend this to my family and friends. I'd rather get an upgraded room with a balcony or something at a "regular" hotel for the same or lower price.

The pub where we were was stunning. The room is huge and industrial but nevertheless cozy due to the compartmentalization of the space and the addition of pieces of the large steam machinery of the brewery. It's audible. Drinks took a while to arrive; for a Friday night, they seem understaffed. However, the quality was superb, so I would definitely return and, in light of the experience, consider staying at the hotel. I wish this hotel was in a little bit better location with less traffic and a quieter atmosphere. As I said, we were in the bar, which is stunning. The area, which is decorated with components of the brewery's massive steam gear, is vast and industrial, but cozy due to compartmentalization. It's quite audible. The beverages took a while to arrive because they appeared to be understaffed for a Friday night. However, the quality was fantastic, and I would return and possibly consider staying at the hotel based on my experience.
Rooms: 5
Service: 5
Location: 4

I have stayed in some extremely nice hotels all over the world, and the experience you get at Hotel Emma might be the best. You absolutely get what you pay for here. The service is next level - from the valet to the front desk to the concierge and beyond. The attention to detail at this hotel is outstanding. From the fresh fragrance in the air when you walk in to all the custom made furniture and layout of this former brewery provides a unique and memorable experience. The rooms are extremely comfortable and you really feel like you're staying in an upscale house versus a hotel. Another great bonus - the area this hotel is in, The Pearl District. The hotel itself has great food and store options, but all you have to do is step out the front door to discover even more restaurants and shops to choose from. Our only regret is that we can't stay longer. We look forward to returning- thank you for the memories.
Trip type
Vacation
Rooms: 5
Service: 5
Location: 5

OMG simply the best in the business!!! I have stayed in over 100 hotels on all but one continent and honestly cannot recall better service. From pulling up to driving away flawless impeccable service. Upon arrival complimentary scratch drink in the stunning library followed with beautifully accented rooms and welcome letter from Sarah with special touches for special occasion. Every single employee was so kind and thoughtful. The painter doing touch up in the hall was charming and the walls did not need any touch up anyway . Pool has all the extras and adorable drink station with great service once again. The little added reserved booths for guests at the well respected Sternewirth cocktail bar was such a plus. Lastly, when you leave a hotel and someone actually pours you a complimentary coffee on way out you know you have arrived at the best. No wonder Cher loves this hotel . Cheers, Jack
Rooms: 5
Service: 5
Location: 5

I cannot possibly sing Hotel Emma’s graces enough. This hotel is truly 5 stars / top notch! All of the staff we encountered were so incredibly helpful, welcoming, & informative. The property is absolutely stunning & if you appreciate historical buildings & small details- this is the hotel for you! The bed was SO comfy. Everything was super clean (we are very picky). One of my fav details is the Los Poblanos Lavender soaps and lotions, so relaxing! Valet was awesome & effortless. Lots of bars and cool spots to hang out. There is a full spa that we didn’t have time to try but definitely want to try next time. Very convenient walk to multiple restaurants on site. About a 45 min walk down the river to the main strip of the river walk where the main bars etc are located. Hotel Emma is a home away from home, an absolute gem, & we will definitely be returning (& recommending to all of our friends & family!)

This was an absolute gem of a hotel with outstanding service at every touchpoint. The reception desk is attentive, the door personnel is proactive (shout out to Alex), the valet service is courteous, the concierge is really useful (don’t skip using them-they are informed), and all the wait staff, from the Steinwerth, to Supper, the pool, the Library, and Larder, are friendly and professional. Hotel Emma provided 360 degree Texas hospitality and it was delightful. The rooms are well-equipped with very nice beds and pillows. Everything was impeccably clean and attention given to every detail. We will definitely be returning to Hotel Emma whenever we feel the need to recharge and be pampered. Just a lovely experience.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Romantic

Amazing experience! Rooms were so thoughtfully decorated, great views, bathrooms were amazing! Such a old school, historic look and feel. Complimentary water, soda and snacks (great touch). Dining options were great and very tasty. Ambiance was at another level. They have done a fantastic job in keeping the old and historic feel with modern luxury. This location is right next to the Same Antonio river walk. Several dining options just outside in the court. Service was top notch! Great place for a business meeting, a romantic getaway and more. Highly recommended! The building has great historical significance and the story is well displayed in the lobby.
Rooms: 5
Service: 5
Location: 5
Rooms
Luxury! Old European feel!
Nearby activities
San Antonio river walk
Hotel highlights
Luxury, Great view, Romantic, Quiet

The best hotel I have ever stayed in. We stayed here in January 2022 and came back to stay in June 2022. All of their staff are just amazingly attentive, cheerful, kind, and professional. The room was so clean, spotless, spacious, and elegant yet modern. Amenities were excellent. The coffee they serve by Merritt Coffee Hotel Emma blend is excellent. The in-room dining was from the restaurant called Supper and it was exquisite. The seasonal produce they choose for each meal was well presented and tasty. The property smells so good from the moment you enter and it is so comforting. The signature welcome drink was unique and excellent. The rooftop pool was well maintained and very nice. I would love to stay at the Hotel Emma again real soon!!
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

We had the best time staying at the Hotel Emma! From the moment we walked in, service was impeccable. Each staff member we encountered interacted with genuine friendliness and personality. The bell person gave us an entertaining tour, pointing out the highlights of this beautiful historic building. I traveled with two young children who quickly made a mess of our room. The housekeeper went above and beyond during turn-down service, taking special care with the many toys we brought. They even sent a special snack of cookies and milk for the kiddos. Hotel Emma understands customer service. We can't wait to come back!
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic, Kid-friendly

AMAZING! This is the BEST hotel I have ever been to! The staff is 10/10! The hotel is immaculate and they pay attention to every single detail! So many amenities in your room from the water, snacks, robe, slippers and turn down service! The ice machines have artesian ice and WATER! There was not one thing during my stay that was off, everything was flawless! The hotel smells amazing and the water pressure in the shower is fabulous! I would say this is more of an adult hotel then for families with small children. They have a pool and you are steps away from the Pearl district! Be prepared to be spoiled! ⭐️⭐️⭐️⭐️⭐️
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic, Quiet

We felt so cared for and appreciated from the second we arrived. You could not possibly know the reason we came this weekend; my husband learned he has stage III cancer just 2 days earlier and we needed some rest & relaxation before treatments start. We love Hotel Emma and thought it would be the perfect getaway and you exceeded our expectations. This is not just a 5 star review, but a heartfelt thank you to every single member of the Emma team.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Comfortable. Beautiful. Thoughtfully appointed.
Food & drinks
We are foodies and simply love the unique flavors and aromas of all libations!
Hotel highlights
Luxury, Great view, Romantic, Quiet

Hotel is a beautiful and aesthetically pleasing , but the the staff have very ugly attitudes. We went to order drinks and take engagement photos and multiple staff members came up to us overreacting over doing absolutely nothing but taking pictures, we knew that professional cameras were not aloud so we were taking pictures with our phones because a previous worker told us it was fine and then they proceeded to be hypocrites and say we couldn’t? This hotels serves and thrives off of rich people with money, if they see you as someone else they will not give you the same treatment. This hotel is very discriminatory and segregated. At this hotel they feel very entitled, so I do not recommend whatsoever unless you want to empower white & rich people privilege.

Omg where to begin, this places is wonderful. From a local staycation downtown to a long distance destination, highly recommend. The staff is clearly top notch, love the private library and multiple cool bars. Major farmers and makers markets on the weekend, culinary school site, river walks, just great all around. Jazz, TX nearby, great show. Rooftop pool and gym with very attentive service. If a discerning person was coming to town for work or fun or both, I would recommend this place. The french place across the walkable alley is also excellent. Will be back!
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic, Quiet, Great value, High-tech

My wife and I love the Emma, we visit at least twice a year. The atmosphere is warm and cozy. The staff have to be some of the most pleasant and attentive we've ever encountered in all our travels - simply superb. Emma's restaurant, Supper, is solid - yummy unpretentious food. And the bar is one of the best in the country; amazing industrial decor and knowledgeable bartenders (plus the garlic peanuts are always good!) Emma is great launching pad for exploring the rest of San Antonio; the Riverwalk is within walking distance (a very pleasant walk). Cozy luxury.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Romantic

This place deserves 10 stars, and I don’t hand those out lightly. As San Antonio natives, we’ve been talking about staying here forever. If you are thinking about staying here, DO IT. We’ve had lovely surprises around every corner, from the drinks in the library to in-room coffee service. Every detail has been considered. The whole hotel smells amazing, and the hallway carpets are plush. The room tv has chrome cast so you can watch something from your phone/laptop. The view out the window is lovely. The shower is the perfect amount of pressure. They have little morning muffins in the library. We just keep saying wow constantly.
Rooms: 5
Service: 5
Location: 5

For never staying the night I love this hotel it's beautiful it's Rich it's vintage it's a throwback, the look of the hotel alone is breathtaking. I, visit Hotel Emma to relax and just enjoy myself, even though not even staying the night, I enjoy just entering the hotel and sitting in the lobby area. Someday I'll stay one night here too and really experience what this hotel is like. The restaurant is beautiful, the lobby is amazing looking, and the bar is a during probation era, the library and the back store there's a store like a very old 1940s looking store like. There's so much at this hotel, that I have not seen any other hotel.

Stayed for 1 night; immediately I was placed in a room on a different floor than my other two coworkers who got rooms next to each other (they're white, I'm Hispanic). The cleaning ladies went to my room the same day I arrived while I was out getting dinner. The next day I found out my brand name sweater was missing from my luggage. While the hotel is grand and nice, the experience was bad. I hope the cleaning lady doesn't steal from the other guests and I hope the prejudice stops.
Trip type
Business
Travel group
Friends
Rooms: 3
Service: 1
Location: 5
Hotel highlights
Luxury

We are from San Antonio but wanted to visit the place. First floor is open to public. Staff is friendly. Answered questions about the Pearl when it was a brewery. The coffee shoppe staff was great! The library is quiet with comfortable inviting seating. Very interesting visit!
Travel group
Friends
Nearby activities
The area around The Emma is full of cute shops to enjoy a full day! Great eateries and coffee shops. The outdoor areas have benches and chairs in shade and full sun to enjoy friends, family or alone time. Some art pieces throughout the area.
Hotel highlights
Luxury, Great view

This place was absolutely stunning, From the architecture to the staff/service. I have stayed here twice, and both times were nothing but perfect. Room service was always on time and had items we had forgotten at home that we didn’t think they would have! Definitely worth the price and will definitely return.
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Nearby activities
There is so much to do within walking distance. Just park in the parking garage and you won’t even need it while you are there!
Hotel highlights
Luxury, Romantic

This hotel is a historic hotel that was a 19th century brew house. It’s on the Pearl district and it’s a super nice hotel. My hubby and I came here after my brother in law suggested we stop by so we just hung out at the bar. We will definitely be back to stay here. It’s right next to a river and it is super cozy! The bartender made a really good old fashioned and I just loved the ambiance. The service was great too. I didn’t get the best pictures but it’s definitely worth a visit.

My wife and I try and stay here once a year for our anniversary or other special occasion. We just had our 5th stay and am still shocked at the hospitality the staff shows. We absolutely love coming to Emma! Anyone who is traveling to San Antonio and wants a truly unique and luxurious experience please do yourself a favor and book here.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Romantic

Did not stay here, but went to the bar and it was the place to be. There is ample and comfortable seating, great wait staff, extensive drink menu and the ambiance is warm and cozy during the winter with the fireplaces going on.
Trip type
Vacation
Travel group
Family
Service: 5
Location: 5
Food & drinks
The drinks were really good and the service was prompt. It is a must if you visit the Pearl.
Hotel highlights
Luxury, Romantic

Nice place. Clean and well maintained. Friendly and professional staff. The rooms are spacious and well maintained. The amenities are good. Lots of places to eat from. Good in room dining services. Located in a nice place. Lots of things to do. We came during the farmers market and it was nice to see all the vendors.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Romantic

We were in the bar, which is gorgeous. Decorated with parts of the large steam machinery of the brewery, the space is large and industrial but because of compartmentalization of the space, still cozy. It's loud. The drinks took a while -- they appear to be understaffed for a Friday night. But the quality was excellent and I'd definitely go back, and even consider staying at the hotel based on the experience.
Trip type
Business
Travel group
Friends

Our new favorite spot in TX. Can’t beat the location, restaurant choices, service, ambiance and offerings of Hotel Emma. So much to do around the hotel or just relax in the room and enjoy the amazing amenities. Southerliegh was our favorite restaurant for lunch and Sternwirth was an amazing happy spot.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic

This place is absolutely amazing! Super friendly and helpful staff. Literally in the heart of San Antonio. I have never felt so welcomed. Valet parking is available as well as public parking areas for a small fee. Bedding, food, and social scenes were all 10+
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic, Kid-friendly, Great value, High-tech

It is located in the Pearl near downtown San Antonio. It was once a well-known, successful brewery, but in recent years, a hotel, bar, and restaurant. The bar is AMAZING! I haven't stayed in the hotel, but I have had drinks in the bar and lunch in their restaurant. Both were outstanding. Consider this as a destination to enjoy.
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Romantic

We just spent the last few days celebrating our 25th wedding anniversary at the Hotel Emma. What a beautiful and unique hotel! The service was amazing! Every staff member we interacted was friendly and engaging. We felt very spoiled. It made our getaway even more special.
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Noteworthy details
Amazing staff. Great location.
Hotel highlights
Luxury, Romantic

My wife and I truly enjoyed our stay here. The service really was amazing. The hotel structure itself has a lot of intrigue and there's always something else to walk around and look at. Every single hotel employee that we interacted with was respectful and eager to help us with whatever we needed. We'll definitely be staying here again!
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

Rooms were pricey for what you get compared to a "regular" hotel but the service was outstanding. Hotel has a great historic vibe to it and location was excellent for shopping, restaurants, bars, Riverwalk, etc. They offer a limo service to the airport upon checkout and our driver, Lucas, was very friendly and courteous. Made a lasting impression and invited us to come back.
Rooms: 3
Service: 5
Location: 5

Absolutely beautiful hotel. Every detail is thought out and gorgeous, from the bathroom faucets to the complimentary snacks and drinks. The staff is attentive and friendly, always ready to help or accommodate. It's a little pricey but definitely deserves all the awards it receives.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Romantic

Overall excellent stay. The staff are accommodating, the facilities and dining options are excellent. In an era of "4" and "5" star properties, this one seems to be in its own category. Los Poblanos products are an especially nice touch in the rooms.
Trip type
Business
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic, Quiet

Was nice ...not impressed, average American would enjoy this to their standards Coming from a country who actually has 5 star quality, ambiance and 5 star serviced hotels.. tisk tisk.. pricing is amusing to us.
Trip type
Business
Service: 1
Location: 1
Rooms
Adequate
Nearby activities
The pearl view
Safety
Not enough security

The environment, smells, ambiance, food, sitting areas, Larder cafe … everything about Hotel Emma is amazing!! We enjoy relaxing in this beautiful space on Farmer’s market days or anytime we find ourselves wandering through the historic Pearl.
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Romantic

I have only been to the bar and restaurant at this location, but the service was so far above expectations that I had to make sure to provide an excellent review. The craft beer and drinks were well made, the staff so personable and attentive! If I could give more than 5 stars I would and we will definitely be back!
Service: 5
Location: 5

Gorgeous hotel with a stellar staff that goes above and beyond. I stayed here for two nights for a work event and was blown away by the thoughtful touches, attention to detail and genuinely kind employees. Great location in the Pearl district, great F&B and lovely pool area. Can’t wait to return.
Rooms: 5
Service: 5
Location: 5

Hotel Emma lives up to all expectations with the most friendly, accommodating staff compared to anywhere I have ever been. Absolutely beautiful, surrounded by delicious restaurants and access to the riverwalk. ❤️
Trip type
Business
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

Absolutely outstanding. I have stayed in many hotels, with some being very expensive and the combination of location, atmosphere and service at Hotel Emma easily puts in the top three.
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view

Was one of the best memories with my wife we’ve had in a while was really romantic to have 1 on 1 time in the Emma and very nice restaurant and bar inside
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic, Quiet

Didn't stay in the room but I did come to celebrate my bestie's birthday day at the bar.. Its really cute.. I love the look of the hotel, very fancy, very elegant and the waiters are very nice.
Trip type
Business
Travel group
Friends
Service: 5
Location: 5
Hotel highlights
Luxury

One of the best Hotel experiences i have ever had. From the room the dining the view of the river walk the people the coffee. Excellent top notch.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic, Quiet

This hotel is Diamond Star rating. It was gorgeous with a rustic design right next to the Riverwalk and the Pearl. It was the highest level of service we have ever received.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

This place was just stunning from the time you drive up to the time you leave! The hospitality is like a fantasy. Jake the receptionist and jasmine the valet were just amazing. Not a single person seemed like they hated their job and it made it feel like more than just a hotel.

Love this hotel!!!…. The vibe, the decor the yummy scents even …..the price tag is a bit inflated sadly, but it’s truly a wonderful experience. I would venture to try it at least once if you’ve never been as it’s definitely different than your average run of the mill hotel.

We just visited to see the old brewery. Very nice and unique place. They converted the old Pearl Brewery into a hotel and made the fermenting room a restaurant.
Trip type
Vacation
Travel group
Couple
Location: 5
Hotel highlights
Great view, Quiet

Beautiful hotel, i love the lobby, has everything you need around it, beautiful river walk, also some restaurant’s are really good.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

Breakfast at the Supper, unique shopping at boutique as you stroll through the hotel toward the coffee shop. Enjoy drinks with friends in a beautiful bar inside hotel. So amazing all under one roof
Rooms: 5
Service: 5
Location: 5

Satx Supper in the hotel, we wondered around inside the restaurant near the front entrance, no one to talk to about finding or getting a table for 4 , it was definitely busy and people looking confused at the tables and in the general area,

We had the pleasure of visiting Hotel Emma with friends and family and had a wonderful experience overall. Before our arrival we had the pleasure of communicating with "Gabs" Gabrielle Angelica and Montse Diaz /Culinary Concierge. Gabs and

If I could give this place six…no seven…no ten stars I would. Hotel Emma is everything you want in a hotel. Amazing customer service, wonderfully kind and lovely staff, beautiful rooms, great amenities, and a unique experience you’ll find

The staff overall from servers, bartenders, front desk and ballroom staff. Valerie gave me and my fiancé a tour of the ballroom she was so sweet and knowledgeable of the hotel and it’s history. The bartender Steven and the lady bartender

My family and I were told to check out the hotel. We did not stay a night in the hotel, but we received the best welcome from Adam. He gave us history about the hotel and ensured we were taken care of even though we were not overnight

Conveniently located at the Pearl. Where shopping and food make a great day with family and friends. Grabbed a quick breakfast and coffee. It was delicious and relaxing and enjoying the cool morning air right outside on their patio. I

Beautiful, clean, lovely staff, great drinks, great food and attention to detail is exceptional and overall experience is one I’d recommend and visit again if ever in the area!
Rooms: 5
Service: 5
Location: 5

Our first stay here for my birthday was such fun. Great atmosphere and history. Food was good with a few glitches but still a very positive experience. Would definitely return.
Rooms: 5
Service: 4
Location: 5

I come here quite a bit, it’s my go to place for drinks. I occasionally work in the lobby during the day when I need to get out of my apartment. The hotel is amazing and the staff are very helpful and friendly!

Amazing ambiance, a must go-to place if you visit The Pearl. The hotel has a great bar and the seating is placed around beer brewing antiques, fireplaces and leather. A bit pricy, so we don’t go for the deals.

Cannot say enough good things about the experience here. The rooms and overall space are beautiful, and the staff is so wonderful. Would highly recommend.
Rooms: 5
Service: 5
Location: 5

Rudolpho at the front desk was by far the greatest front desk person I have ever encountered. He was so professional, yet friendly and truly made our experience something to remember. Employee of the year!

Here at Southerly's to have lunch with Fam after laying Wreath's at Fort Sam Houston Cemetery.
Trip type
Vacation
Travel group
Family
Service: 5
Location: 5

One of the most beautiful hotels I've ever been in and seen.
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

Loved it. It was the first scented hotel I’ve ever been in. I wish my home could smell like that.
Rooms: 5
Service: 5
Location: 5

Went for drinks with work friends, and it was a beautiful location and view of the riverwalk. Will definitely be coming back.
Location: 5

Just simply fantastic! Not a foot wrong in all that they’ve done to create this great place. The service matches all of the above. More

This hotel so far in the US is the closet to what we experience from hotels in Europe!!! Truly beautiful and Exceptional!!! More

What an amazing place/hotel couldn’t get enough of the view, place is breathtaking
Hotel highlights…
More

What a beautiful hotel full of history. Recommend it 100%! Will stay here again :)
Rooms: 5…
More

Didn't stay there but enjoyed the visit. Beautiful space and definitely will be back.